The complaint has been investigated and
resolved to the customer's satisfactionResolved 85115 — expensive text messages received
resolved to the customer's satisfaction
I entered a competition on 4 March 2009 at 07.33 by text at a cost of 0.085p - no problem with that. What I am FURIOUS about is that I have since received texts from 85115 at a cost of £4.255 + VAT EACH that I was not told about, that I DO NOT WANT:
04/03/09 - TWO texts at 07.33
which amounts to a total of £29.78 WHICH I WANT REFUNDED IMMEDIATED, along with the vat @ 15% of £4.46.
I do not want any further text to be sent to my phone. BE WARNED - I WILL TAKE THIS TO A HIGHER AUTHORITY IF THIS REQUEST IS NOT ACKNOWLEDGED AND ACTIONED IMMEDIATELY.
Higher Tidderson Farm
Devon EX16 8DN