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1.2 39 Reviews

7 News Complaints Summary

2 Resolved
37 Unresolved
Our verdict: If considering services from 7 News with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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7 News reviews & complaints 39

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Newest 7 News reviews & complaints

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12:02 am EST
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7 News Kylie Gillies Moring show

I find it deeply disturbing with the way Kylie attacked Guy Sabastin on live television. What on earth did that conversation have ANYTHING to do with the show and equally channel 7.

I watch this channel every day and will absolutely start looking elsewhere and spread the word on how unprofessionally Kylie and Channel 7 handle that situation.

How would Kylie like it if I dragged her up onto a live show to drag her life through the mud for no apparent reason.

All she has done is show how LOW you will go to try to make a story.

Truly disgusted and to me, An apology to Guy is nowhere near enough...

Kindest regards

Tim Rogers

Claimed loss: Guys faith in live television and my respect in Kylie Gillies.

Desired outcome: I don't honestly think it would be enough whatever you chose. The damage is done and i guarantee Kylie and channel 7 do not give a damn.

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2:08 pm EST
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7 News Car warranty company that I have been paying since 05/21 my transmission went out and they are refusing to pay to fix it

I'm a 68 year old disabled senior citizen who have been paying endurance as I said since May 2021the majority of the work that have been done on my car I have paid myself because they would say it wasn't covered so in December 2023 the transmission went out I called them and they towed it to the auto shop my car was there close to three weeks I was told three different things and was finally told they were not going to fix it and would not tow it back to my house I had to wait for my social security to get back I think god I was not charged for storage my car is basically used for medical appointments and to go to the grocery store Endurance have caused me a terrible hardship not mention I lost big part of my independence I'm teaching out for any help I can get so I was told to contact the News station thank you

Debra Brantley

[protected] my number

[protected]@gmail.com my email

If you need to contact me

Claimed loss: The most important is my independence and I have paid them over $4000 and was told my limit was $2000 that they would pay had I been told that in the beginning I never would have gotten it

Desired outcome: The bottom line I want my car fixed anything else they can have

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5:02 pm EDT
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7 News channel 7 media

we have noticed= Many of us that since this " Voice started", your channel has been "SO ONE-EYED", Seeing only the "Yes campaign". I always thought that media is supposed to be Fair and Not biest but channel 7 " Clearly favours the Yes campaign but you also favour anything that Labor party says. We gather you are probably run by Labor party as decisions choices opinions always go " One way". We will be so happy after next week when this Rubbish Voice is Finished and we can get back to normal life like getting through these hard times with cost of living. Anyway my group asked me to send this email and I have but how are you going to support Labor party next?

Desired outcome: it would be Great but unlikely to see your channel go back to being Fair and Equal like it used to be 20 years ago.

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Suzy Griffiths
, US
Oct 08, 2023 3:46 am EDT
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This was going to be my entry in total. So tired of the bias, doesn’t matter which side of this matter you are on BOTH SIDES deserve coverage. I’m glad it will soon be over and hopefully we as a country will improve - doubt it.

Is 7 News legit?

Our verdict: Complaints Board's thorough examination reveals 7 News as a legitimate entity with notable strengths. Despite a 5% resolution rate on customer complaints, which invites a closer look, 7 News stands out for its commitment to quality and security. Clients considering 7 News should delve into its customer service record to gauge compatibility with their expectations.

7 News earns 91% level of Trustworthiness

Perfect Trust Endorsement: 7 News achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

The age of 7 News's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Au.news.yahoo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Au.news.yahoo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

7 News's website appears to be focused on art and entertainment. While this can be a great source for finding creative inspiration, it's important to verify the legitimacy of the site and its content before investing time or money. However, it's important to take the time to research the site and verify its legitimacy before making any purchases or investments.

Several positive reviews for 7 News have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • While 7 News has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 5% of 39 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • The presence of an iframe in au.news.yahoo.com, iframes can be used to embed malicious content, such as phishing pages or ads that contain malware, so it's important to be cautious when interacting with websites that use iframes.
  • Au.news.yahoo.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The au.news.yahoo.com may offer a niche product or service that is only of interest to a smaller audience.
  • 7 News protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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12:02 am EDT

7 News Matildas soccer game on tonight instead of home and away

I don't like the way you decide to put off Home and Away and replace it with a soccer game. I don't think this is fair for people that don't watch sport or are not interested in it . There are other channels you could have put the soccer on tonight like ,7 Mate . Myself and alot of other people are sick and tired of channel 7 taking off shows for a soccer game,it's unfair. Could you please in the future not take off Home and away for a soccer game or any other sport.

Desired outcome: I would like for you to consider other people,not all people watch sport or are interested in it, and I'm one of these people.

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1:50 am EDT
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7 News Channels 74 & 75

I do truly believe that your company's choices are screwed up. Channel 72 should handle sports not 74, & in my opinion you brought out a channel (75) that has just complete crap to watch unless you are a stuck up [censored] who pries on others misfortune of the rich. Ha ha ha. There is only bout 2 hours a day that 74 is any good. Channel 75 is just crap !

Desired outcome: A response of any kind would be appreciated, thankyou

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9:35 pm EDT
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7 News Channel 7 Morning Shows

Easter Extravagant - Eggs displayed, host's gorging them on live TV.

The shows go on about cost of living & people going with out things etc.

Dictating to us how to save money & so on.

They do not understand how it appears to viewers when they go so over the top with the eggs on display and all the things they go on about Easter, it is disgusting.

Come back to reality & stop these extravagant story lines they go on about.

People are really struggling & it is a disgrace now TV morning shows keep reminding us what we can not afford and possibly sending some people over the edge who can not provide luxuries for their families.

Please give more thought in what & how stories are reported.

Thank you

Sherree

Desired outcome: Please give more thought in what & how stories are reported.

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6:08 am EST
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7 News BBL cricket commentary

Thurs 19th Jan 2023, Thunder vs Renegades BBL match

Can the commentators please learn to respect people’s heritage and learn to pronounce people’s names properly. It is insulting, at best shows a lack of cultural understanding, & demonstrates a complete lack of respect for diversity & inclusion when the commentators pronounce people’s names incorrectly.

I’m particularly talking about the pronunciation of Corey Rocchiccioli - pronouncing his name ‘Rochinelli’. Not even close if you even bother to stop and try to pronounce it!

This is 2023 not 1923, people need to make the effort to pronounce ‘foreign’ names properly!

Desired outcome: Respect people’s heritage and learn to pronounce people’s names properly

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1:25 am EDT
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7 News Breach of privacy

To Whom it May Concern,

My Name is Wendy, I’m writing about the news on the 4/6/22 Channel 7

About my brother that had passed away and they had broadcasted all his personal information, Without our consent!

This was a HUGE EMOTIONAL SHOCKING Time!

How dear they broadcast his Personal Details without our PERMISSION!

I had left the police Station at 4.30pm 4/6/22 to tell my Mum

What had happened and before she had time to register the information!

Family and friends are calling to Ask what happen!

They saw on the news My Brother was Murdered?

Photos, Street name, Full name? Was Advertised,

My mum is one of 12 kids and a single Mum of 4 kids,

She has had a really hard Life.

She had lost her 2nd Child 15yrs ago and now her 3rd

Our phones have been ringing nonstop,

We have received the Autopsy to say it was a Heart Attack!

How would this make you feel?

Where is the COMPASSION, UNDERSTANDING, PRIVACY!

We are private people and now This has destroyed our Lives!

All we are doing is explaining to everyone! And still waiting and explaining,

Instead of Morning our LOSS in Private.

This is the second Child my mother has lost and

l'm scared l'm going to lose her! She is giving up!

You guys have no idea but that is News for you?

If this happened to you, what would you do and feel?

Desired outcome: I need Funds to take her away on holidays get her out of here, Take her on a retreat so she can Take care of her body and mind Some Peace so she can Breathe and feel again

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3:12 am EDT

7 News The content in order 7 news

I wonder if the news readers feel as much embarrassment as I feel when my interstate family see how the AFL news is by far and away the most important thing happening in Victoria and the rest of the world. AFL always occupies the primary position for at least the first 5 minutes everyday regardless of what else is going on in the world. Even when Russia threaten the west with nuclear war, AFL comes first.

It is SERIOUSLY embarrassing!

Desired outcome: Put AFL where is belongs,in the sports section! Is it so hard?

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2:06 am EDT

7 News Blacktown hospital emergency

They make me wait 8 hrs to admit in emergency department.

Next day they discharge me but without any medication.

Then a junior doctor write script in non authorised paper. And he knew that pharmacy might decline it.

And here I am struggling to get my medication from pharmacy.

I'm almost an hour from the hospital and calling them from pharmacy to send script im email to pharmacy.

My medication is very serious. It's blood thinner for blood clot in left lung.

Very frustrating

Desired outcome: Those idiots should know what they doing. If they cared about patients they would never send patient with un authorised script.

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9:55 am EDT

7 News Police news story

I was particularly disgusted by the crocodile tears the police commissioner shed today after the aquital of an alleged cop killer, when I thought perhaps he himself should be charged with outraging public decency (11/07/22)

If the police had done their due diligence as they should have, perhaps their be no reason to fain outrage at the result, but tomorrow is another day & the innocent will be made to pay.

Now you'd think that this would be a good reason to employ people with integrity, who do their due diligence rather than the rabble that currently infests the community.

There is far to many examples to keep ignoring the fact that we are now governed, policed & adjudicated by a private consortium who feel entitled & who are acting on their own agenda.

Now it's no secret that this country was founded on the back of criminals & for every day that has passed since colonization, it's not hard to see that we now find ourselves at their mercy.

These are the people that are supposed to stand for something, the police create bogus charges to ensure a profit (because for them its all about the money), the courts that support that type of behaviour, who tamper with recordings or refuse to release them, only to be put us in a position where we're unable to defend ourselves, this has got to stop.

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Waseem Quadri
HIALEAH, US
Jul 15, 2022 11:04 am EDT

Please stop that irritating background music & the ugly voice of the guy who gives promo in the beginning, except Bilquis nerey, all of them are LOUSY, specially Sheldon Fox tops the list.. He is so dramatic with his eyes pop open , showing his teeth & moving ugly face up & down...Followed by marecella Bergoes, so angry & abnoxius, then Joe Roatz, making a sad face... I can't stand with graphic sensationalism... If it was not @ 10 PM, nobody would watch Channel 7. I like Channel 10, ABC but can't wait until 11 Pm. Pathetic

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8:26 am EDT
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7 News Footage played on 11/5/22 nightly news

Footage of two boys fighting was stated as having occurred at Whyalla Secondary school on 10/5/22 which is completely false. This occurred months ago. Also the children were too easily recognisable. The family was inundated after this footage aired. 7news should be taking steps to ensure youth are not recognisable in footage they do not have permission to use. This footage needs to be removed immediately and apology given on the news or further action will be taken

Desired outcome: Redaction and apology

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4:41 pm EDT

7 News 7news

Every report on dv theres the dv connect message and number given and then another number is presented and the words “. For men who are at risk of being perpetrators.”

That is sexual bias and gives the impression that men are never abused and always the abuser. Not the case!

This has to change. You have to change the reporting!

Men suffer dv too!

Desired outcome: Reporting to be changed to explain that men are not always the perpetrators and that there is equal support offered for ALL who suffer DV, not just women.

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4:55 pm EDT

7 News Your new cooking show

Please tell me Channel 7 cant be serious wth this that i read in the local paper ?

If anyone can bring you television redemption, it is surely the "domestic goddess".

And that's exactly the recipe Channel 7 have in mind, with Nigella Lawson partnering with George Calombaris as Seven's frontrunners for My Kitchen Rules.

George has ripped off so many workers and hidden behind "it was honest mistake" line what a load of stale bread and 2 week old fish that is ...Hes a crook and thats the fact, hes happy to live in his Million dollar home while paying staff the min award rates of pay ..he even had the cheek to challenge the over time rates on public holidays ..while hes getting paid heaps by channel 7 ... I can wait to join the protests outside your offices ...

Desired outcome: Keep George off our TV's forever

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9:56 pm EDT

7 News Channel 7 News

Channel 7 promptly covered the Melbourne Freedom Rally on the 24th of July. The news story misrepresented the actual events.

The 6 o' clock news claimed that ‘a few hundred angry and violent protestors' attended the rally. In fact there were tens of thousands of protestors that attended what appeared to be a very peaceful protest with respectful and wonderful police on guard. I don't know where you got your video footage from but it certainly wasn't the reality of events.

You should be ashamed of yourselves collectively because everyone involved in the production of your news is guilty of misinforming the public. How do you people sleep at night. What would the people that were at the rally that day, or even the police officers that were there, think of this false and deceitful news portrayal? Pretty disturbing. I don't believe anything you present as news. You have lost my trust.

Desired outcome: An apology for lying about the Victorian people’s protest on the 24th July.

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7:08 am EDT

7 News Luxe listing Sydney add

I am a Roman Catholic and I was shocked to hear an add on your station prime 7, a Add advertised about luxe listing Sydney . The man in the Add was using the name of Jesus Christ as a swear word in the advertisement . I would like to see this Add taken Off as soon as possible as it is an offence against all Catholics in our religion. If this was something against muslims and there God Allah you would create so much damage to the Muslim society I couldn't imagine.

Desired outcome: Take Advertisement of air

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3:19 am EDT

7 News Sport

This weekend of 24/25 July 2021
We are seriously not interested in the Olympics.
Especially in a country where it's own citizens don't want it to take place.
We want our AFL footy. There's some Great games this weekend and we won't be watching the Dumb Tokyo Olympics. We hope it gets cancelled.
And we can get back to the real world of watching the footy.

Desired outcome: Olympics cancelled

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3:38 pm EDT

7 News Racist news headlines

How dare you be so disgustingly racist and put up a headline like that. I'm english now living in australia and after seeing the way the fans behaved thought to myself at least it's a bit better here.
Well until I saw this... How dare you bring colour into it... Who gets paid to be so [censored] at their job at channel 7 allowing this. Disgraceful behaviour! Everyone involved should lose their jobs! Any normal person would!

Desired outcome: 7 news personally apologises to those players!

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1:32 am EDT

7 News 7 news perth

I'm very upset about a news story you just showed regarding mortgage repayments! You have shown people that live in Subiaco in WA, these people can't be struggling as people in the lower bracket of income as they can sell there homes and probably still live in a Home mortgage free.

In these times you are a bloody disgrace!

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12:34 pm EST

7 News Michael Usher

16/3/2021 Tonight's Channel 7 late night news with Michael Usher. The news reporter asked a male doctor why should Australia help? He was referring to Papua New Guinea's Covid crisis. I think his question was out of line and very cold. I mean seriously you could see the doctor pause in shock and take a deep breath before he answered him.

Desired outcome: Think before he speaks and don't ask cold hearted questions

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