7-Eleven
reviews and complaints

The new nacho cheese sauce is the worst! The classic nacho cheese and nachos is the entire reason I stop at 7-11 when I want a snack. The new cheese is runny, gross, and tastes rotten. I've had 3 family members complain about it as well. Please please bring back the original nacho cheese for nachos! It's a staple of 7-11!
We drove to 4 locations trying to find the old nacho cheese but come to find out, it's been changed everywhere.
This is a huge mistake to change the nacho cheese to a new type that is most certainly NOT an upgrade to the original!

Hello, my name is Michelle M Meier, and i was an employee at my local 7-11 (Stripes-Laredo Taco Comp. store) #2281. I began employment on Friday August 16. 2019 and I self terminated my employment on Wednesday August 21, 2019. Reasons for my self termination are as follows...on Fri. Aug. 16, 2019, I was asked to come in to the local store to begin my "training modules" on the I-pad., which I did and successfully completed all modules. My first day of "hands on training" was on Sat. Aug 17, 2019. I was briefly trained/explained by an evening employee on how to do certain things and about the do's and don'ts of the kitchen. The next day, I was assigned to do the exact same thing, except this time I was also to help out in the front preparing tacos/plates as ordered, which I did not mind at all. My 3rd day of employment was on Wed. Aug. 21, 2019. My shift began at 6am and was to end at 2pm. Upon my arrival I noticed that the kitchen was in total dismay and the dishwashing sink was above full. My supervisor asked me to preform the exact duties that I had been doing the previous 2 days. I began my work. As the day progressed, the pile of dishes grew bigger and the tension in the store grew as well. The supervisor later informed me that there would be no one else coming in for the evening shift and that I would need to continue with the evening prep and the clean-up of the kitchen as if the kitchen were closing for the evening. She also mentioned to one of the ladies up front that they would need to do the dishes that were in the sink and anything that was used after that would be my responsibility to tend to. As soon as my supervisor left, the lady she spoke to about the dishes came to me and advised me that I needed to do all the dishes plus everything else that was assigned to me. Luckily, there was this other wonderful lady working that told me not to worry and that she would do the dishes as they were told to do so. My problem here is that I was NOT given adequate training by anyone, and I was given way too much work for one person to handle. I do not understand how an employer like yourselves can expect so much from an employee whom was not trained properly to carryout such an assignment. The assignment that was given to me is an assignment tht needs to be carried out by 2 people if not more. It is impossible for one person to do dishes, prep food, sanitize, help out in front, in some instances cook, clean grills, take out trash, sweep and mop within the time frame that you have been scheduled for. I did not appreciate being left alone to do a job that I was just beginning to learn. I have NEVER worked in an industrial kitchen in my life, and I certainly have NEVER felt so incompetent as this job made me feel. It is my opinion that the management/superviosory staff be trained in the ethics and morals of their employees. No consideration towards the experience, or in my situatuion, the lack of experience of their employees. Everyone is entitled to proper training and unfortunately the lack of training is the very reason why there is a lack of communication between an employee and its employer. Needless to say, I am very disappointed in the way that the Staff Mgmt of 7-11 #2281 Los Fresnos, Tx, has total disregard for the training and well being of their employees.
Sincerely, Michelle M Meier

I submitted a claim about not being able to link my phone number with my rewards card and never heard a reply. The phone number is [protected] and should be linked to my account, [protected]. The number is currently linked to another account after i punched it in at the store level. I would like this corrected please, point/rewards transferred and the issue closed.

I reload using e wallet because i was advised by 7/11 crew that i can use that to pay utilities bill and after doing that they tried to scan what i should be paying suddenly it dint work. Called customer service hotline but they promsise so many things and nothing has been done when i triend to call the hotline found out that my number has been blocked. What i only ask is refund but they never return my money. Im so angry and frustrated because all of my bills are due. People work with you guys are very incompetent worse and never use the app that you offer. No help at all is that how you do business? Very upset customer here i will file a complaint and get a lawyer not all people can just let this pass.

I have been buying my gas in this store for eight years, as I live right down the street. This woman is extremely rude to the customers, especially, black and brown skinned people, however I am white and she is rude to me and my husband as well. She watches our every move. She tells us we are using to much sugar for our coffee. We asked for matches for a barbecue last time we were in there, and she commented that we that we weren't buying cigarettes and threw the matches at me. She is just generally is unpleasant and rude. Please, please if you could just contact this woman and ask her to be more considerate. I will not be going there anymore in the morning or afternoons for gas anymore. Or at all if she is on duty. I also smoke cigarettes and spend 20 dollars every 2 days there. Now I will have to go somewhere else. So I'm sure I've spent over 10, 000 dollars in the last 8 years, and it will be so inconvenient for me now to go to another store. Never have I encountered anyone so rude!

To whom it may concern,
Today 27/07/2019, I purchased two coffee melts at 7/11 (135 Windsor Rd
Northmead, New South Wales). when I was at the counter to pay for the coffees Staff started argueeing with customer, humilating the cutomer and indicating to charge the customer for thripple time above the standard price of the coffee and also called the customer a tresspass and threatening the customer to leave the store and not coming coming back anymore.
I am completely devastated, humiliated and embarrassed by the unprofessional way of the staff towards the customer and I am following up the issue with any other relevant organisation in a short matter of time.
I a seeking an explanation and a quick response for such brutal behavior of the staff at 7/11(135 Windsor Rd Northmead, New South Wales).
My name is: Farhad Rakhshandehroo
Citizen of Austalia
Mobile: [protected]
Email: [protected]@gmail.com
Regards,
Farhad Rakhshandehroo

Visited a local 7 11 store located in Beeville, Texas, on July 12, 2019 and was making a purchase which at this time had noticed a tablet with the "we are hiring" at 7 11 which I took one sheet from the tablet and upon arriving at my home of residence applied for a cashier position. The application did process and I received a message in regards to the application submission. Now my concern is that I had check the status of this application over and over again and there is no changes in the status. Just would like to know if 7 11 thinks that I am not good enough to work at their 7 11 stores.
If the 7 11 stores are hiring people after the change over from Stripes, then they could at least acknowledge an applicants application. Otherwise, they should throw the tablet and sign's in their stores stating that they are hiring in the trash can!

7-Eleven is building a convenience store and gas station dangerously close (less than 250 ft) to an elementary school and playground on Dobys Bridge Rd, Fort Mill SC. Gas fumes contains Benzend, which can lead to immense long-term health concerns, like leukemia, for teachers and students. As a concern parent, I am urging 7-Element to re-consider their decision as we need to protect our children health as they will be exposed to the gas fumes everyday going to school.

Not trying to be order anything but if a sign says they have a deal 3 for 3 and I go to get three taquitos and they charged me five bucks even though the sign says three for three and then they tell me that they are not doing that advertisement or that deal right now I feel a little frustrated amongst other things here at the store. The pizza says $5 and when I asked for a full Pizza he's charging me like two bucks a slice so times that for the pizza I can't get a mayonnaise packet with a hot dog because only ketchup and mustard go on hot dogs and everything is extremely outrageous but besides the price have to find the guy at the counter doesn't understand what I'm saying

Friday, June 28, 2019 at 1:45 pm
The way of talking of store manager was so rude. How the manager can talk with the customer like that. Vaccume was not working and went inside to talk about that, But the way store manager was talking, was tatally disrespectful.
I request you to solve this problem as soon as you can.

I tried to talk with manager again but she was so arrogant. Her name start from P. and store no 37795 in calgary.
Her behaviour was unacceptable.