7-Eleven
reviews and complaints

Im a regular at one of your stores at Moret st. Sampaloc, manila. One of my encounters with one of your very rude and arrogant clerk staff in the name of jerome was very dissatisfied. On my way approaching the counter his face was already in displease, i dont know why but thats how i see it, and I ask question about a product, in my perspective he was annoyed now. And the way he answered is very arrogant and very rude. By that time i got irritated and we have an disagreement, on another note one of my friends also has the same scenario with that same clerk, and rumors around my school was that clerk callforth someone to a fight. Is that how the 711 management hire people without basic ethics and hospitality. I already sent an email and followed up at (customercare@7-eleven.com.ph) but sadly the no action has been made. In faith with this complaint, someone will do something about this matter.

Dear Sir/ Madam
I have previously send you e mail but still haven't had any response. I would like to know the E mail for the human resources team to file a complaint. Because i don't think it will be appropriate for me to submit this kind of complain online. I would really appreciate if you can please forward me the e mail or the contact number for this person.

I visited 7 Eleven Located at 8315 Steele Creek Rd. Charlotte NC 28217 today around 1:00- 1:15 today to get a snack. I decided to get a bag of Sour Cream & Onion Lays Chips and saw that there was a deal buy 1 and get the other for $1. So I got the Sour Cream & Onion chips and a bag of Nacho Doritos and brought them to the counter. My items were rung up and when i noticed the price I thought it was a little off. The chips are priced at $1.89 and using i pay $2.03 with tax i was expecting to pay $3.03 since the other bag would be only $1. But the register said $2.89. I asked the cashier about the deal and she told me that the Doritos wasnt part of the deal when it clearly states that it was so she immediately became frustrated and another gentlemen who also works there comes over and she tells him" she wants to get the Doritos with the Lays" with an attitude and he looks at me and say let me explain the deal to you as through i cant comprehend what it visibly says. I told him I didnt need him to explain to me i was just wondering why the amount didnt add up I buy these chips all the time I know how much they cost. Then he proceeds to tell me that i was getting them for a dollar and when i stated that isnt what i was asking they both aggressively keeping saying they took the .89 Off. Then a customer joined in and yelled to me their a dollar without knowing the situation. I told declined to buy the Doritos and just brought the Sour Cream & Onion Lays and was charged $1.89 without the tax still not being added. They both keeping saying your paying a dollar for it as though that was the issue. I felt attacked for asking a question and even more embarrassed when the customer joined in because the young lady didnt know or wasnt properly trained to answer a simple question then after the transaction the gentelmen in a very rude way said ok ma'am sorry have a good day. I should have really just not purchased anything and walked out and went somewhere else but had a time restraint and needed something to snack on but i wont make that mistake again. They were unprofessional and to not esculate the situation i just purchased and left. But I will not ever come to this location again they are rude and your company is losing money because they arent properly charging tax or are aware of the price of items or deals. I believe it matters I am a women of color with purple hair and casual attire and they were both hispanic and basically ganged up on me and you can think it wasnt about race but why that reaction from not just the young lady but the older gentelmen who immediately got short with me I wasn't aggressive or even had an attitude even when the customer joined in I didnt responsed but yet that was all i recieved coming into this location

Yesterday 05/28/19 ; 20:38 i went to store located in 205 WASHINGNTON BLVD, in Roseville Ca, and i only bought a small piece of snack value 1.39 i have ticket, however in my bank account movements appear a charge for 100 dollars, I`m very disappoinment about this, it seems to be an assault no guns needed, please do it something.
More details, Store No 18109

My name is john sanders. I went into your store at corner of 46 and 17-92(French ave) Ive been going there for some time. I go in the mornings get brfast sandwich and Cuban sandwich because they run out. I usully go back and have them flat heat my Cuban at end of day never had a problem. anyway yesterday 5/28/19 I went into store the manager said they cant do that said ok I guess could use microwave he didn't want me to but said ok, then tells me never ask again to use microwave. I told him it a 7-11 product I bought because run out what the big deal told him I contact hq on him told me get out don't come back being rude and unprofessional. iasked him his store number to complain again got upset yelled get out etc. so id like a letter or something to keep your manager in check because I am I loyal shopper. please contact me at Sanders.[protected]@gmail.com. thank you for your time in this matter John Sanders

The manager from 7-11 in store # 34694 has been trying to convince me to go out with him for money. Always saying uncomfortable things to me as i walk in to the store with my children and this morning he was saying more things at the front door of this store and waited for me to finish purchase my things and followed me to my house in his car (white subaru) i contacted the police and they will talk to him and i will get him fired. He has been doing that to me for over 3 months and even the employees know but they stay quiet and acted like they didn't see or hear anything !

There is a 7 eleven located at 3900 Martin Luther King ave SW in Washington DC that continues to disturb the peace with their building alarm. They have people around the building that hangs there and make noise. Instead of them calling the police they cut their building alarm on to try to get them to move. This is happening through out the day and night at random times. This is my second complaint about this. Can you all let them know that they are distribuing the peace. The alarm is very loud. They need to call the police if they do not want these people around their store.

So I was heading down to get my dinner at a local 7-eleven store near my house, so when I entered to store the store smelled like cigarette. And I knew that one of your employees smoked since I saw him out in the streets smoking before. And when I approached him to inform him that he shouldn't come inside straight away after smoking, he screamed at me "I never smoke in the store right?! So it's none of your business to care! It's your problem and not mine!" I replied with a "ok" but he was still screaming "it's your business not mine!". He banged the table with my change, which I thought was really rude of him to do so. And when I was exiting the store, I heard him speaking to the customer behind "it's her problem right?".

Bumili kami ng bf ko kagabi ng hotdog. Cheesy hotdog saken ata jalapeña sa kanya. Pagkagat nya nung sa kanya. Matigas! At ang lansa pa hilaw na hilaw! Nung sinabi nya sa counter para papalitan ayaw palitan. Initin na lang daw. Edi ininit na lang. Nung kinain na ulit ng bf ko. Matigas pa dn! At pinagpipilitan ng cashier kahapon pa daw yun at luto na. Baka naman kahapon pa na hindi nabenta at nilagay lang ulit. Kaya ganun tumigas at ang lansa sobra!

I just want to make a comment about the tuna salad sandwitches. They were great just the way they were! I'd rather have the plain white bread other than on oat bread. In my opinion, you should make them the way they wewe, they taste better that way. Sometimes, it's best to leave well enough alone. Please return the original tuna salad sandwitch!

I have been frequenting this 7-Eleven for years. There's no question that the cashier that was on duty right now that's the 8th of May at 5:25 a.m. has seen my face. I needed some change for a $5 bill because my bus pass has expired. This woman proved extremely ugly I don't give out change unless you buy something she barked at me I was in shock and awe, i went and bought a banana I gave her my $5 bill and then I said I'm of the opinion that not everyone that walks in here is a dope Feen a prostitute or an [censored] you should consider how you treat people better she looked at me with looks could kill and in a very ineffectual way told me basically [censored] off but she said have a nice day. I don't need to shop at that 7-Eleven by any stretch of the imagination and regrettably I must openly admit I will never part those doors again. Funny how one incident of poor customer service can sour your attitude about not only your organization that I was using but the people who work for it. I am sorry. Goodbye. Oh I left the banana there, it certainly was grocery fresh!

I am an employee at 7-eleven on the turnpike north side Somerset pa and my manager is being very very mean to the point some employees have quit but I love my job and don't want to leave at she yells at me in front of customers for stupid things grabs stuff out of my hands when I ask for help she is very rude I wrote down some of the times she has done this all of the employees are scared to death of her even the new ones I'm so tired of going to the bathroom and crying and calling my mom crying i come to work and do my job very well but it never seems to be enough I'm actually scared to come to work anymore I really need help

Hi on late april I had an bad encounter with a chinese cashier uncle staff wearing glasses and another staff not sure he is from philipine or mynamar but they are both rude... Especially the chinese uncle stare hard at me after I told them nicely not to open the food ordereed.. Its a matter of hygiene they open my food and touched thats not very right and not nice of them... I remember telling the chinese uncle in glasses I order chicken wings and he disrespect me and still peek at my food they should wear a glove or something please pratice that I hope 7 eleven will be fair to customers and not defensive to their staff as I am a regular. This happen at peninsula plaza round morning 9 plus... Then worst they dont apologise never pratice giving receipts many times already and worst I ordered many food the staff auntie in glasses also dont want give plastic bag or receipts this is so rude and unprofessional and rather poor service also never say thamk you where their manners... Thid reflect badly on. 7 eleven I hope give them a warning as many times already they judge their customers n give a sarcastic n rude stare when I ask for a bag... Please hr do something as this is getting out of hand... Appreciated

I was waiting about 5 minutes in the queue, I understand maybe her just hand over from previous staff and running for a report. (I don't sure about the real reason).

After the guy before me made a payment with pay wave. I was trying to pay by Nets card, as it only thing I bring down to just buy yougurts.

The lady was just rude by replying.. 'Only cash' . I mentioned 'I only have Nets card we me'. She just replied by shooting 'then you just wait'.

What the fxxx of education in Singapore.? I was ok to wait in the queue, but the attitude is wrong at the begin. If a staff is not happy, don't try to bring the unhappiness to other. I am so sorry, we pay for our goods. I will never visit the store again.