did not deliver the website
Before undertaking they showed us sites that would be indicative of our build. What we received was a site that did not scale properly - the software used was not licensed and they were using stolen themes off free theme websites ( found this out by hiring another developer ) and so many errors - not understanding what was conveyed. Big waste of $3, 750 and lots of our time assembling the content.
We closed our account and kept getting charges taken out, now we cannot get them to put money back although we did get email telling us it will take about 3 WEEKS never happened so have to report Fraud on Visa to sort it.
23 digital are liars
23 Digital are liars. All of the good reviews that you see on Google reviews are from employees from the company trust me. I have so much to say but I'm going to keep it brief. The bottom line is DO NOT do business with 23 Digital unless you want to end up in my situation. Basically I have been trying to get a logo and online store from them since...
Read full review of 23 Digital and 1 commentvery unhappy with 23 digital website design service
I have had nothing but an extremely bad experience with 23 Digital website design - they do NOT deliver, cannot deliver, give themselves "anglo" names even though they are outsourced to somewhere like pakistan, India or surrounds. Many programmers from this part of the world are great but they don't need to lie and mislead people.
They do NOT have proper offices and are using virtual offices and phone numbers that are giving the impression they are actually a real organisation.
Waste of money and highly illegal in Australia - don't touch. I have asked for my money back but they keep obfuscating and pretending that they are going to do what i actually instructed them to do.
Its the lies that really get to me and the mispresentation that they are somebody that they are not - very disappointed with 23 Digital and would never use them again 23digital.com.au
23 Digital are liars.
All of the good reviews that you see on Google reviews are from employees from the company trust me.
I have so much to say but I'm going to keep it brief. The bottom line is DO NOT do business with 23 Digital unless you want to end up in my situation.
Basically I have been trying to get a logo and online store from them since February 2019. It's now December.
Kept giving me the run around and asking for more money after I had paid and they just keep asking for more money.
They know how to run good game to make you believe in them. Don't fall for it.
I think their development team is based offshore as when I get an email back from them it is not in clear English.
It's honestly something that anyone can make but I figured since I already paid then why not. I called them out multiple times, I even wrote a bad review before which they convinced me to take down and here we are again. Don't do it.
Is 23 Digital legit?
23 Digital earns 68% level of Trustworthiness
Good Credibility Notice: 23 Digital rated around 68% by Complaints Board. Generally safe, but exercise caution in information sharing.
We found clear and detailed contact information for 23 Digital. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
23digital.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
23digital.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- 23digital.com.au has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The 23digital.com.au may offer a niche product or service that is only of interest to a smaller audience.
- Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
- We conducted a search on social media and found several negative reviews related to 23 Digital. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of 23 Digital complaint handling
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23 Digital contacts
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23 Digital phone numbers1300 233 4441300 233 444Click up if you have successfully reached 23 Digital by calling 1300 233 444 phone number 0 0 users reported that they have successfully reached 23 Digital by calling 1300 233 444 phone number Click up if you have UNsuccessfully reached 23 Digital by calling 1300 233 444 phone number 1 1 users reported that they have UNsuccessfully reached 23 Digital by calling 1300 233 444 phone number
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23 Digital emailsengage@23digital.com.au100%Confidence score: 100%Supportinfo@23digital.com.au63%Confidence score: 63%support
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23 Digital headquarters205, 4 Columbia Court, Baulkham Hills, Victoria, 2153, Australia
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23 Digital social media
Recent comments about 23 Digital company
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