1xBet
reviews and complaints

1xbet deposit not yet done - more than 40 days

I made a deposit of rs -25000 through payment gateway 'UPI Fast' to 1xbet merchant partner 'Baroda E Gateway', it’s been more 40 days now the amount has not been credited to my gaming account

I have sent payment screenshots, Utr Id, bank statement and transaction date and time after waiting for 25 days

Please deposit my amount by today

- don’t try to make excuses every time

I have also provided all the requested details in the Facebook/Twitter as well after waited for 40 days

As usual there was no response from mail/ Facebook which I had sent for last few days

Please don’t make me to wait for more time

Kindly solve this issue by today and deposit to my gaming account - [protected]

Utr Id -[protected]

Bank statement/ screenshots already been shared multiple times as per communication

One of the worst customer support by 1xBet, they always try to make excuses

Like corresponding specialists are working

But they never reply to my query

Please solve it as early as possible

Also if any doubts, you can check my previous deposits for last two months

Thanks

(Date

(20/04/2022) evening time 17:44pm IST)

I am try to recharge my 1xbet account but money debit from my bank account but not credit in my 1xbet account

I call caustmer care and send mails

More than 55 days

Till money not returned

Sending msgs in 1xbet FB page also no use

Please help me

My I'd [protected]

I am sending proofs also

R/sir,

I have been using 1xbet.In from past 5-6 years they were doing fine before last month when I won some money with their company, I had a main balance of 334000 & above, main balance funds – real money deposited + winnings, which is real money depoisted/won by me, they tried to first reject withdrawals & removed all the transaction history from my 1xbet account deliberate attempt to mislead me (they usually show in account transaction history last 2 months trasanction but in my case the account was only showing transactions for last week) when they tried to frame they removed the trsaction history & rejected withdrawals & asked me to send documents to their security team, then they asked me for my idenity documents with face holding documents in hand i.e. Pan card, aadhar card I passed that idenity check, they tried to mislead me by asking me the deposit slips by mentioning wrong time & date, asked me to submit deposit slips thereby costing me more time to look into every transaction I had with them I submitted all the deposit slips I had, they reject all of them saying your documents can not accepted this went on for 2-3 days, they asked me to submit again the transaction history from bank website & somehow I cleared their deposit secuirty check, all the deposit slips were genuine & legit, then they asked me to hold my phone /laptop & click a selfie showing the converastion we had with my email open & holding documents in one hand along with face, I also cleared that check, then they asked me for a random name & asked me what is the relation of me & that person speicfically, also mentioned my father name I said clearly you can check in my documents my fathers name who also holds account with them from 4 years but I don’t know that person that was random like before they were kept on asking for false deposit slips by mentioning wrong date & time as they had already removed the transaction from my 1xbet account deliberate attempt to forfeit if in case I submit any wrong slip or transaction but they failed in their attempt. They had no issues from 4 years when my father was having a account with them & now they rejecting my withdrawal saying you have multiple accounts, also I want put a light on the fact that when I won with 1xbet my father was out doing farming & he was offline & also didn’t placed any bet with them during that month clearly not singe bet that month not a single deposit withdraw transaction with 1xbet.In that month, they hav now blocked my account by saying you have abused the website norms. Is this a fair ground to block & forfeit my winnings when in fact I won some money with my real money deposited from my bank to website, they had no issues before when my withdrawals were less than the money I was depositing & clealry saying losing with them.

Account id with them : [protected]

Name – karan mehta

Phone : [protected]

Email: [protected]@gmail.com

1xbet.In

Hello,

Three monhts ago I reopened my 1xbet account to play some markets that were available only there ( tenis , basketball and football ) nothing suspicous.

Lost some money and then got lucky and double my initial deposit. Then 1xbet closed my account and started to ask numerous things to provide them. That is when my nightmare started. I am not rich and need those money so I started fully cooperation with them. I sent them everything they asked until 1 month ago when they asked me to taka a picute of myself with code written on list of papar. I did that as well, uploaded in their site. Then I tried to follow up but only receivig- "Your account is under investigation, you need to follow the instructions listed on the site."

All instructions were followed by my and fully cooperate.

Could you please help me as I need the money ?

I had an issue with my 1x bet account regarding withdrawal amount from yesterday onwords. When I am pressing on the withdrawal it's showing"no available systems". Kindly solve my problem as soon as posible. I had 16770 in my 1x bet account

Here in Tehran now is 12 day that I am waiting for my winnings. But shamefully this morning I saw 1XBET changed my REQUEST date and time. I will show everything soon on social media.

Gaming id [protected], I deposited money and placed some bets I have 12k in my account, just after the win my account was automatically logged out and when I tried to login it said incorrect username and password which is 100% correct, after contacting security team they asked me to send my National id card, at the time of creating account itself I asked them to verify my identity so I will not face any issue, they told no verification needed at this point, and I sent my aadhar card, they asked me to sent my passport which I used for registration, I sent that too, they asked me to send it in better quality, I sent the document in best quality where all edges are visible and all words are readable as per their requirement, but still they couldn't read I dont know why, and then they asked me to send the document in a different angle, when u have a specific requirement u should send that all at once, they keep on doing one by one just to not to give ur money, I have 12k in my account, but have no acces to my account, I also work in banking sector, for kyc everyone will just see the name and dob matched with the documents provided, but these guys are useless ask all meaning less things just not to give ur money

Are you [censored]ing dumb and looting money from users. No need to play on your website and got lost. Your mother [censored]ers are looting money. Just refer the screenshots. Need to ban from india

I am trying to withdraw my winnings from 1xbet account from last 5 days.but each time they are asking me to wait for 48 hours as they will transfer my winnings in that given time amd then they cancel my withdrawal saying payment processing error and it has been a week they are doing the same thing again and again.i tried contacting them through emails,phone calls but all are just like bots.No help from there side.please help me.

Probably the biggest scam Gaming side i tried so far when u wanna withdraw High amounts through skill they say its impossoibble due to Technical failure but if you wanna deposit they Will never ask questlon only on withdraw they do whatever they Can trying to bring the money you won back to 1xbet. I tried to withdraw 6000 was not possible writing with support nothing usefull he stops answering me. What Can i do besidde to post this Got proof with screenshots Can Anyone cause my Cashback is hitting soon would be Nice if actually could withdraw the Cashback somehow .

Shame on 1x1bet should be in jail for what they arr doing

I am "Mahdi Gh. Kupaye". with account number [protected].

1xbet site blocked my account after I win some bets. 1xbet just can see your losses, if we win any bets, they don't want to comeback our money and our funds.

after blocking my account, I sent email to them. after too many document request and too many questions I passed 6 type of verification till now. first Identity national card (1) I did it, then selfie photo with my ID card (2) I did it, then deposit transactions verifications (3) I did it, then after a week they requested me to send my documents by post! (4) but I did it! then after about a month again asked too many personal questions! I answered them and then they asked me that I should get a selfie with a specially code wrote on a paper sheet! (5) but again I did it. after it after some days they asked me to set a time for Skype verification call. (6) I passed Skype verification video call also, about one week ago.

and now they sent me 23 new questions! questions like murder case interrogation or espionage case! (see ridiculous questions that I attached) surly I will answer them also, but I know they are playing me, they will defalcate my money...

is there a betting site? or Spy service?!

what you want?! Stealing the money of a miserable man like me?! what I should to do? No one can hear me?!?!?

I am facing trouble in widrow my amount

I create my account id and its [protected]. I also made deposit. After that they block my account. I contacted with [protected]@1xbet-team.com

They asked my documents and deposit screenshot and i sent it. After received my documents they reply" Your data is currently Being verified You will get answer shortly" But till now they didn’t give any reply.

I also complained it here and 1xbet reply here to send my ID number and others details to Their Facebook page. I also sent it to their Facebook page massage.

But now they asked my bank account number from which i made my deposit! Its strange that I made my deposit from our local EPOS agent and i also give that deposit transection screenshot to Facebook page massage. And now they also reply me or solved my problem.

Here is my conversation screenshot with security team and my deposite screenshot

Dear my account id is [protected]

I create my account by using One click registration from 1xbet website. I got my User id and password from website after successful registration.

I also made deposit but after that I was automatically log out. From then I can't log in with my given account id and password which was given by 1xbet.

To solve thus problem I mailed [protected]@1xbet-team.com and they asked for my NID card and selfie. I sent them. After that they aske some questions, I also answer them.

After all this security Department reply me "Your data is currently being verified. You will receive an answer shortly."

But it was 17-05-2022 mail. Till then the security Department ignoring me so that they cannot solve my problem also not replying me.

This was really painful for any customers. I also make my deposit which is now really costy for me and my family.

My security email Ticket id is [#[protected]]

I also give deposit screeshot here also in the Facebook page as you told me here before.

Recently I have deposited through Neteller and now I am unable to withdraw a funds to Neteller it is showing some error message

And my withdraw to bank or UPI your team is keep on rejecting my withdraw

And I don't know why you people rejecting the withdraw

Untill withdraw got successfully I won't play or deposit and I will suggest my friends not to deposit and play 1x is a fraud company they are not allowing to me a withdraw

And I will compliant in gambling association let's see what they will take a action

Name : Vaivaswat

id :[protected]

I have been using your website for 5 years and was not facing any issue until one month back when i received request to send documents to Securities Team for account verification.

As requested i forwarded my pan card which took 2 weeks to be verified. Then your team asked me to provide my Neteller account transaction details ([protected]@gmail.com).

I then informed your team that this Neteller account is in closed state since 4 years and have not used it for any deposit in 4 years.I have made most of my deposits through my bank savings account to which your team then told to provide deposit details made through my personal savings

account .Today i forwarded all deposit details made through my HDFC bank savings account along with my account statement .In response ,your team is again asking me to provide Neteller account .

Regarding this issue i had also posted my complaint in this website to which you told to share 3 months personal account details or Netteller details. ([protected]@gmail.com)

If my Netteler account has permanently been closed 4 years back then how am i supposed to provide its transaction details. You have provided so many options to deposit money then why are you asking for Neteller account which was closed 4 years back. Why are you wasting my time .Be clear that you have no intention to return my money.Either your securities team is being run by a bunch of psychos who like to torture customers or by fools who do not bother to read previous emails or try to understand any situation. Had i been aware that you will torture me like this i would not have deposited a rupee.

What is the point of asking for Neteller account details which i have not used for any deposit in the last 4 years.Please return my money or else i have no option to take help of my social media influencer friends to post regarding my issue and tag all celebrities who endorse your fraud website.Screenshots attached regarding my issue

05 jun 2022. Slip number [protected]

I won but status showing I have lost.

Please help me to solve this problem and send my money back.

I have made withdraw request 9 time but all time they reject my request ..not a single time they completed my withdraw request while using same method to withdraw which I deposit.i have tried to contact thier support but they are not helping me..every time they say thay your withdraw can take up to 48 hours..after around 40 hours they reject my withdraw request and say create again a request

Why nobody in your company can provide me with your full mailing address. I am considering taking legal action and need mailing address of this corporation.

All your agents over the phone, chat and email will not provide that information to me.

This is not acceptable, you holding my money hostage, I will have to spend 5x that amount on legal fees now just to get them out.

I know that you operate in grey area in Canada, but that's not an issue I have with you.

I hope someone here can provide me the information I need.

I deposit money in my game account. Now I am unable to use that money. I contact customer care they tell me to contact the security mail of 1xbet now they want to assure that I am the owner of the account even though I am logging in from the same device as always. They ask for government id card photos, I provide them that then they mail me again to provide pan card photos I give them that also. Now suddenly they are asking me for my bank statement. I told them I use upi because I have not activated my internet banking and I cannot access the statements without it. I told them I can provide the information of the last transaction I made but they clearly refuse to activate my account or give me back my refund. This is not the first time I had to re activate my account but they never troubled me like this before. Either please provide the refund or unlock my account. I am not applying for a government job that a betting website suddenly requires all the details of about me.

Email : vishang.[protected]@gmail.com