Menu
1xBet Customer Service Phone, Email, Contacts

1xBet
reviews and complaints

1xbet.com
1xbet.com

Learn how the rating is calculated

4.5 1244 Reviews 1227 Complaints
Claimed
1xBet has claimed their business profile
Share
Write a review File a complaint

1xBet complaints 1227

ComplaintsBoard
D
3:58 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet After payment they denied about payment

They have shown UPI Id for payment through 1xbet app. After payment they are denied about payment. They are doing clearly fraud.i have contacted his support team and they told me there is no payment.

This 1xbet app clearly doing Fraud.

Many people complaining against same type fraud.i have paid shantanu mohajan name UPI Id at 14 June 2022.

I have complaint against it at and provide TICKET ID" - #[protected]. But they say after everything that payment not received.

I have shared payment receipt.

Desired outcome: They should punished. They doing Fraud against app and website.I have paid amount to shantanu mohajan name person. I have paid amount on 14 June 22.

Read full review of 1xBet
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
B
7:21 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet 1XBet

My withdrawals are getting rejected\Denied by operator and unable to withdraw. And not getting any help through Live Chat other than "Robotic Messages".

And, Getting the reviews and comments like 1XBET is scamming with Withdrawals. No problem in Deposits and you won't get the winnings. They will keep Deny Requests, Very Low proportionate amount withdrawal rule and Method errors.

Read full review of 1xBet
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
1:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet Complaint

My id :[protected]

I deposited 1300 inr through mobikwik wallet on 17 june 2022 but till money not credited to my account . Operator rejected my deposit but money got debited from my bank .

Read full review of 1xBet
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
2:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet i deposited 4000 INR nearly 10 days ago the money got deducted from my account bt it was not credited in my 1xbet account .

i deposited 4000 inr through upi fast it was deducted bt i have not received the money in my 1xbet account later i recived a notification that the deposit is rejected bt the money was deducted from my upi account and it was not refunded i am providing the details .i have sent several emails already pls help and provide me the refund

name of 1xbet user Sandhya singh

mobile number [protected]

email [protected]@gmail.com

upi id [protected].[protected]@idfcbank

paid on 9 jun 2022 at 12:05 a.m

upi transaction id [protected]

destination vpa [protected]@barodampay

fampay transaction id FMPIB49618787

upi holder name Abhishek Kumar singh

Desired outcome: pls provide me the refund asap to my upi id back my upi id [protected].[protected]@idfcbank

Read full review of 1xBet
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
3:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet Payment still not credited

The payment was done on 4th June at 4.14 am of 5000₹ which is still not credited, have even informed the chat team, Whatsapp group & even sent the email, but still no help from their end, payment was done through paytym, below is the proof of payment.

Read full review of 1xBet
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
6:01 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet Betting

I complained mistake for the result of fouls match between al ahly sc vs alsharkeyah I have seen all scores such livescore goole foul numbers was right so my need to review the fouls of this match

Read full review of 1xBet
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
12:52 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet withdraw block and account block

1xbet is a high level scam

How he scam I describe below

I am a winning player of 1xbet

One day I withdraw 24k inr but dialog come send document to security department

He ask my id selfi bank statement etc etc many more the gap of 3day I wasted my 15day on this then he ask notri document to india to ukrain now 6-7month gone he not open my account I loss my money...

Dont play with this platform he scam when you earn...

Read full review of 1xBet
Update by shiyaliya harshad
Jun 15, 2022 1:07 pm EDT

account number 1xbet :- [protected]

dear all user who read this please read carefully how this platform scam me and how he scam others..

-i am a winning player of 1xbet and i never open any multiple account

-one day i withdraw 24000inr then suddenly dialogue come require document send to security department.

- my account block so i send mail to security department firstly he ask aadharcard then i send

- after 15min he ask pancard i send

-the gap of 15min he ask many documents like selfi bank statement wallet screenshot or full pc screenshot not mobile screenshot of you says no pc then he says then no account unblock ..

-but i am hope my account open but no no no then he says under processing.. now gap is 3day he respond in 3days and says follow website instructions

then i go to site now

-no necessary questions ask like who is fav sports who is fav betsman etc etc again wait 3day

- in this way he wasted your 15days because this platform not says directly that he never open your account he ask document document questions questions...

- after 15days he says send all dpcument notry vi india to ukrain

firstly i denined why i send sensitive document to this mafia cheater but after 1-2month i send

-belive me guys he not check any document and not collect any post...

-betting sites and platform following simple rules if you lose he not block you if you win then platform lose so he just block your account and name of kyc he wested your time and not open any account that simple...

dont see any video on youtube and dont open account in this 1xbet platform

he scam my 24000inr and not reply now...

6-7month gone still my account not open

he just say message to fb etc etc no one replay there if you have money in wallet then withdraw and stop playing in this platform because this platform scam in future with big amounts...

and yes after 6-7month i ask today to 1xbet that

forgot about my money give me one reasons why you block my account then he also not reply he also know he has no reason to block me but he has scammers

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
7:27 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet After created one click registration and making deposit unfortunately I logged out and till I can't log in

Dear I created my account Using 1click registration option from 1xbet.com. I Also find my User id and password.

After that I made deposit into my account. Deposited amount was 149000 bdt from a 1xcash agent whose EPOS address is Chattagram Chattogram Sitakundu kumira 24/7 pos.

But after sometime Automatically I logged out from my account and from then still I can't login or use my deposited money.

Here is my account details screenshot which I got from while I registered by using One click registration.

My account id is [protected]

My last deposit was 149000 bdt taka

Last deposit time and date: 03-05-2022 at 11:36 am

I also give my all information to your Facebook page massage. Please help me to get back my last deposited money.

Desired outcome: Back my last deposited money

Read full review of 1xBet and 1 comment
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
1 comment
Add a comment
R
R
Rekha akter
, US
Jun 15, 2022 2:32 am EDT

I sent them everything but not get any response till now.

View 0 more photos
ComplaintsBoard
P
6:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet Big scammers - beware people - my deposit not yet done from 1xbet since 40 days

1xbet deposit not yet done - more than 40 days

I made a deposit of rs -25000 through payment gateway 'UPI Fast' to 1xbet merchant partner 'Baroda E Gateway', it’s been more 40 days now the amount has not been credited to my gaming account

I have sent payment screenshots, Utr Id, bank statement and transaction date and time after waiting for 25 days

Please deposit my amount by today

- don’t try to make excuses every time

I have also provided all the requested details in the Facebook/Twitter as well after waited for 40 days

As usual there was no response from mail/ Facebook which I had sent for last few days

Please don’t make me to wait for more time

Kindly solve this issue by today and deposit to my gaming account - [protected]

Utr Id -[protected]

Bank statement/ screenshots already been shared multiple times as per communication

One of the worst customer support by 1xBet, they always try to make excuses

Like corresponding specialists are working

But they never reply to my query

Please solve it as early as possible

Also if any doubts, you can check my previous deposits for last two months

Thanks

Desired outcome: Deposit not yet done - confirmed with bank that amount credited to 1xBet merchant

Read full review of 1xBet
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
K
12:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet Money deposit issues

(Date

(20/04/2022) evening time 17:44pm IST)

I am try to recharge my 1xbet account but money debit from my bank account but not credit in my 1xbet account

I call caustmer care and send mails

More than 55 days

Till money not returned

Sending msgs in 1xbet FB page also no use

Please help me

My I'd [protected]

I am sending proofs also

Desired outcome: Date20/04/2022 time 17:44 ISTMoney try to deposit in my 1xbet account but money is debit from my bank account but not credit in my 1xbet account20/04/2022 time 17:44 IST

Read full review of 1xBet
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
K
2:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replied
1xBet has left an official reply on this complaint.

1xBet Deliberately scammed real mein balanced funds

R/sir,

I have been using 1xbet.In from past 5-6 years they were doing fine before last month when I won some money with their company, I had a main balance of 334000 & above, main balance funds – real money deposited + winnings, which is real money depoisted/won by me, they tried to first reject withdrawals & removed all the transaction history from my 1xbet account deliberate attempt to mislead me (they usually show in account transaction history last 2 months trasanction but in my case the account was only showing transactions for last week) when they tried to frame they removed the trsaction history & rejected withdrawals & asked me to send documents to their security team, then they asked me for my idenity documents with face holding documents in hand i.e. Pan card, aadhar card I passed that idenity check, they tried to mislead me by asking me the deposit slips by mentioning wrong time & date, asked me to submit deposit slips thereby costing me more time to look into every transaction I had with them I submitted all the deposit slips I had, they reject all of them saying your documents can not accepted this went on for 2-3 days, they asked me to submit again the transaction history from bank website & somehow I cleared their deposit secuirty check, all the deposit slips were genuine & legit, then they asked me to hold my phone /laptop & click a selfie showing the converastion we had with my email open & holding documents in one hand along with face, I also cleared that check, then they asked me for a random name & asked me what is the relation of me & that person speicfically, also mentioned my father name I said clearly you can check in my documents my fathers name who also holds account with them from 4 years but I don’t know that person that was random like before they were kept on asking for false deposit slips by mentioning wrong date & time as they had already removed the transaction from my 1xbet account deliberate attempt to forfeit if in case I submit any wrong slip or transaction but they failed in their attempt. They had no issues from 4 years when my father was having a account with them & now they rejecting my withdrawal saying you have multiple accounts, also I want put a light on the fact that when I won with 1xbet my father was out doing farming & he was offline & also didn’t placed any bet with them during that month clearly not singe bet that month not a single deposit withdraw transaction with 1xbet.In that month, they hav now blocked my account by saying you have abused the website norms. Is this a fair ground to block & forfeit my winnings when in fact I won some money with my real money deposited from my bank to website, they had no issues before when my withdrawals were less than the money I was depositing & clealry saying losing with them.

Account id with them : [protected]

Name – karan mehta

Phone : [protected]

Email: [protected]@gmail.com

1xbet.In

Desired outcome: TRANSFER OF MAIN BALANCE TO BANK

Read full review of 1xBet
View 0 more photos
Update by karan mehta801
Jun 22, 2022 5:20 am EDT

[protected] ACCOUNT ID STILL NOT RESPONSE FROM THEM ABOUT MY FUNDS WITH THEM.

Their company has decided not to collaborate with me any further & didn't even mentioned about my real money funds & Blocked my account ( unable to login & monitor my real balance ) (error: It shows incorrect username or password) .

4. Even I now dont want to have an account with them Because of their Behaviour & Abuse of power without bothering Their player's Rights.

Update by karan mehta801
Jun 22, 2022 5:16 am EDT

[protected]

View 0 more photos
Hide full review
ComplaintsBoard
N
12:38 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet Closed account

Hello,

Three monhts ago I reopened my 1xbet account to play some markets that were available only there ( tenis , basketball and football ) nothing suspicous.

Lost some money and then got lucky and double my initial deposit. Then 1xbet closed my account and started to ask numerous things to provide them. That is when my nightmare started. I am not rich and need those money so I started fully cooperation with them. I sent them everything they asked until 1 month ago when they asked me to taka a picute of myself with code written on list of papar. I did that as well, uploaded in their site. Then I tried to follow up but only receivig- "Your account is under investigation, you need to follow the instructions listed on the site."

All instructions were followed by my and fully cooperate.

Could you please help me as I need the money ?

Desired outcome: To re-open my account and withdraw my money as It seems they do not want me as a client

Read full review of 1xBet
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
9:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet Unable to withdrawal money

I had an issue with my 1x bet account regarding withdrawal amount from yesterday onwords. When I am pressing on the withdrawal it's showing"no available systems". Kindly solve my problem as soon as posible. I had 16770 in my 1x bet account

Read full review of 1xBet
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
2:56 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet Withdrawal scam

Here in Tehran now is 12 day that I am waiting for my winnings. But shamefully this morning I saw 1XBET changed my REQUEST date and time. I will show everything soon on social media.

Read full review of 1xBet
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
2:27 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet Didn't pay the winnings, scam in India

Gaming id [protected], I deposited money and placed some bets I have 12k in my account, just after the win my account was automatically logged out and when I tried to login it said incorrect username and password which is 100% correct, after contacting security team they asked me to send my National id card, at the time of creating account itself I asked them to verify my identity so I will not face any issue, they told no verification needed at this point, and I sent my aadhar card, they asked me to sent my passport which I used for registration, I sent that too, they asked me to send it in better quality, I sent the document in best quality where all edges are visible and all words are readable as per their requirement, but still they couldn't read I dont know why, and then they asked me to send the document in a different angle, when u have a specific requirement u should send that all at once, they keep on doing one by one just to not to give ur money, I have 12k in my account, but have no acces to my account, I also work in banking sector, for kyc everyone will just see the name and dob matched with the documents provided, but these guys are useless ask all meaning less things just not to give ur money

Read full review of 1xBet
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
V
1:30 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet Not getting funds to my account

Are you [censored]ing dumb and looting money from users. No need to play on your website and got lost. Your mother [censored]ers are looting money. Just refer the screenshots. Need to ban from india

Read full review of 1xBet
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
12:14 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet 1xbet

I am trying to withdraw my winnings from 1xbet account from last 5 days.but each time they are asking me to wait for 48 hours as they will transfer my winnings in that given time amd then they cancel my withdrawal saying payment processing error and it has been a week they are doing the same thing again and again.i tried contacting them through emails,phone calls but all are just like bots.No help from there side.please help me.

Read full review of 1xBet
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
12:10 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet Scamming

Probably the biggest scam Gaming side i tried so far when u wanna withdraw High amounts through skill they say its impossoibble due to Technical failure but if you wanna deposit they Will never ask questlon only on withdraw they do whatever they Can trying to bring the money you won back to 1xbet. I tried to withdraw 6000 was not possible writing with support nothing usefull he stops answering me. What Can i do besidde to post this Got proof with screenshots Can Anyone cause my Cashback is hitting soon would be Nice if actually could withdraw the Cashback somehow .

Shame on 1x1bet should be in jail for what they arr doing

Desired outcome: Money back but i just get a finger i suppose like the inkompetent support i wrote with

Read full review of 1xBet
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
3:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet My account blocked unreasonable and don't give me a proper answer

I am "Mahdi Gh. Kupaye". with account number [protected].

1xbet site blocked my account after I win some bets. 1xbet just can see your losses, if we win any bets, they don't want to comeback our money and our funds.

after blocking my account, I sent email to them. after too many document request and too many questions I passed 6 type of verification till now. first Identity national card (1) I did it, then selfie photo with my ID card (2) I did it, then deposit transactions verifications (3) I did it, then after a week they requested me to send my documents by post! (4) but I did it! then after about a month again asked too many personal questions! I answered them and then they asked me that I should get a selfie with a specially code wrote on a paper sheet! (5) but again I did it. after it after some days they asked me to set a time for Skype verification call. (6) I passed Skype verification video call also, about one week ago.

and now they sent me 23 new questions! questions like murder case interrogation or espionage case! (see ridiculous questions that I attached) surly I will answer them also, but I know they are playing me, they will defalcate my money...

is there a betting site? or Spy service?!

what you want?! Stealing the money of a miserable man like me?! what I should to do? No one can hear me?!?!?

Desired outcome: Activate my account

Read full review of 1xBet
View 0 more photos
Update by Mahdi Gharati Kupaye
Jun 13, 2022 1:38 pm EDT

and now again a new game played with me! I'm really angry! :-@

now they want to I wrote that questions in a paper and send it by post again! I did it today morning! I loss huge money and my time in these ridiculous process. international post is to expensive but I did it again! please say really what you want?!? I guess that after this you want to I post myself for you probably! I'm very very tired and angry! please finish this ridiculous game!

View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
1:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
1xBet has left an official reply on this complaint.

1xBet Payment Not Received

I am facing trouble in widrow my amount

Read full review of 1xBet
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

About 1xBet

Screenshot 1xBet
1xBet is a global online betting platform that was established in 2007. It's known for offering a wide array of betting options across many different categories.

Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.

Casino Games: Apart from sports betting, 1xBet also offers an online casino with a variety of games like slots, table games, live casino games, and more.

Other Betting Options: The platform also offers a range of other betting options like lottery games, financials, and more.

Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.

Licensing: It's important to note that the legality and regulation of online betting platforms like 1xBet can vary by country. The platform has faced some controversy regarding its licensing and operations in certain countries.

Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.

1xBet Customer Reviews Overview

1xBet is a popular online sports betting platform that offers a wide range of sports, casino games, and live betting options. The platform is available in multiple languages and has gained a reputation for its user-friendly interface and fast payouts.

One of the most significant advantages of 1xBet is its extensive range of sports and events to bet on. Users can place bets on popular sports like football, basketball, and tennis, as well as more niche sports like table tennis, futsal, and Gaelic football. The platform also offers a variety of live betting options, allowing users to place bets on events as they happen.

Another positive aspect of 1xBet is its casino games selection, which includes a wide range of slots, table games, and live dealer options. The casino games are powered by top software providers like Microgaming, NetEnt, and Evolution Gaming, ensuring a high-quality gaming experience.

1xBet also offers a variety of bonuses and promotions to its users, including a welcome bonus for new users and regular promotions for existing users. The platform also has a loyalty program that rewards users for their activity on the platform.

Overall, 1xBet has received positive reviews for its diverse range of sports and events, user-friendly interface, fast payouts, and attractive bonuses and promotions. The platform is also highly rated for its customer support, which is available 24/7 via live chat, phone, and email. Users have noted that the customer support team is responsive, knowledgeable, and able to assist with any issues or questions.

In terms of payment options, 1xBet offers a wide range of deposit and withdrawal methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrency. Users have praised the platform for its fast and reliable payment processing, with most withdrawals processed within 24 hours.

While 1xBet has received mostly positive reviews, some users have noted that the platform can be overwhelming due to its extensive range of sports and events. Additionally, some users have reported issues with account verification and bonus conditions. However, these complaints are relatively minor compared to the overall positive feedback on the platform.

In conclusion, 1xBet is a highly rated online sports betting platform that offers a diverse range of sports and events, casino games, and attractive bonuses and promotions. The platform is user-friendly, reliable, and offers fast payouts and excellent customer support. Overall, 1xBet is a top choice for sports bettors and casino enthusiasts alike.
How to file a complaint about 1xBet?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:

  • Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
  • Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
  • Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
  • Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
  • Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
Remember to include any steps you have taken to resolve the issue with 1xBet and the company's response. Explain how the issue has personally affected you, such as financial loss or stress.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.

Frequently asked questions (FAQ) about 1xBet
Can I trust 1xBet with my personal information?

Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.

Is 1xBet a legitimate betting site?

Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.

Is it legal to use 1xBet in my country?

The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.

How long has 1xBet been in operation?

1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.

What types of sports and events can I bet on with 1xBet?

1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.

What payment methods are accepted by 1xBet?

1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.

How does 1xBet ensure fair play?

1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.

Are there any restrictions on withdrawals from 1xBet?

Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

What kind of bonuses and promotions does 1xBet offer?

1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.

Does 1xBet offer mobile betting options?

Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.

How responsive is 1xBet's customer support?

1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.

Can I set limits on my betting with 1xBet?

Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.

Is there a minimum deposit requirement for 1xBet?

Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.

Does 1xBet offer live streaming of sports events?

Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.

Are there any restrictions on the countries where 1xBet operates?

1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.

What is the process for verifying my account with 1xBet?

To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.

How quickly does 1xBet process withdrawals?

Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.

Does 1xBet offer in-play betting?

Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.

Does 1xBet have a responsible gambling policy?

Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.

What is the maximum amount I can win with 1xBet?

The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.

Overview of 1xBet complaint handling

1xBet reviews first appeared on Complaints Board on Apr 29, 2017. The latest review Deposit rejected by the operator was posted on Apr 22, 2024. The latest complaint Deposit not credit in my account was resolved on Apr 11, 2024. 1xBet has an average consumer rating of 5 stars from 1242 reviews. 1xBet has resolved 1026 complaints.
Ratings on other sites
Trustpilot
Trustpilot
2.1
3895 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. 1xBet contacts

  2. 1xBet emails
  3. 1xBet social media
1xBet Category
1xBet is related to the Gambling category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.