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1tail.com Customer Service

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Kasa Motorcycle Parts, LLC

905 Park Avenue
Minneapolis
Minnesota
United States - 55404

Customer Support Phone Numbers

Mon9:00 AM - 7:00 PM
Tue9:00 AM - 7:00 PM
Wed9:00 AM - 7:00 PM
Thu9:00 AM - 7:00 PM
Fri9:00 AM - 7:00 PM
SatClosed
SunClosed
Plus

1tail.com Complaints & Reviews

1tail.com / Absolutely Horrible

An
Sep 01, 2011

I ordered a fender eliminator for my 2008 R1 from 1tail.com and they sent me the package withing 4 days. I was pleased to have my new fender eliminator so quickly until i opened the package and realize they had sent me frame sliders. I had to wait until Monday to call their customer...

1tail.com / False Advertisement/Horrible Customer Service

Dp
Aug 03, 2011

1tail.com said they had a stator for my 1988 VT800C. I received a single e-mail from them, which stated I'd receive my part in 7 - 10 business days. Fourteen days later I call to find out where my part is... Devin Vannurden, their Merchandising Manager, tells me that they'd sent...

1tail.com / No X-mas present for ME!

Dm
Jun 29, 2011

For Christmas, I asked for a new seat for my R6. My wife ordered it before December 15. I still haven't gotten it and they charged her credit card. She called everyday and asked for a tracking number. The numbers they gave her didn't even work and when she asked for her money...

1tail.com / These guys have no clue what they are doing

Am

Order an undertail piece for my bike. First they tell me that shipping is free, total is $243 over the phone. Then I get the invoice and they charge $47 to ship to Canada, now the bill is $299. When I check visa and they bill me $311. These guys have no clue what they are doing. I email them...

1tail.com / custmer service and stolen money

Ne

I place an order last month with this company to order a part for my motorcycle on may 14, 09. I called on the 22 of may 2009 and they told me that it had shipped out on the may 21, 09. On may 25-29, 2009 I called everyday to get a tracking number, I was told thay they do not really give...

1tail.com / Liar, cheat, and very immoral person!

Ja

This company, and especially it's owner Dan Sallis, have scammed several people and companies in Panama, where he set up a small customer service company in April 2006. He has evaded his responsibilities with employees, landlords, banks, and utility companies. He has no busine...

1tail.com / Haven't received my Solo Seats

Bi

I ordered a solo seat for my crotch rocket three months ago and still have not received it. I have called and waited 16 minutes and still didn't get to talk to a customer service employee. I sent multiple emails and every time they tell me it has paint issues and should be shipped...