1StopBedroomsbedroom set order # 8467169 - cancellation — attention: sr management and vera rabinovich

A May 29, 2019
This review was posted by
a verified customer
Verified customer

I have called, texted, emailed to cancel bedroom order # 8467169 placed on Memorial Weekend. Due to holiday no one was available to speak with me until yesterday Tuesday, 5/28, when I talked to Customer Service Rep Ray and told him to cancel. He said he would email the manufacturer and get back with me - he did not. I left vm last night and called again this morning since no one returned my call. I just spoke to Ray again and he said he called the manufacturer while I was on hold and told me I could not cancel. I never completed my order per the texts I keep receiving for 1Stop (including today), nor have I received any communication that this order has shipped to me, per the website, and I doubt the order has even shipped. Pls cancel this order per my continued requests. I will not accept delivery and I entered a dispute with American Express yesterday. Thank You - Andrea

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