123HelpMe.com
reviews and complaints

I was charged $59.85 on my debit by 123HelpMe.com on February 13th despite having cancelled my free trial before the due date! I was also sent a confirmation that my subscription was canceled so there is no reason that I should be getting charged for anything. I don’t make a lot of money as it is and this is such a huge waste, I would like a refund!

Hello, recently I had been falsely charged when I purchased the 9.95 membership for 3 months I believe but my card was charged 119.95 which is completely insane to me and I would like a complete refund of the money that took of me and wasn't apart of the original purchase, Not only was charged 119.95 though but I was then charged again shortly after 30 dollars for I dont know what because as for as I know I only purchased one membership so idk where the 30 came from. I need this fixed immediately i dont have the flexibility to be have money taken out.

I charged 119 USD from my account, which is ridiculous because I subscribed to the 9.99 per month subscription.
I really don't understand why I charged 119 for something that says 9.99 per month. I have cancelled my subscription IMMEDIATELY, (even I dont wiewed one essay from the site). I contacted the customer service and was told that I won't be refund. I need my refund back.
Thanks

My daughter signed up for a free trial but has just had £123 taken out of her account. She is a student and cannot afford this amount of money. I want a refund for her or I will take this further. She is an intelligent girl and would not have been caught out easily so clearly the website is designed to encourage people to make this mistake.she is very distressed by this at a time when she doesn't need this extra pressure.

I do not understand why I was charged $29.95 off my debit card when I paid for a $7/7 day service. I did not choose to use the service for any longer than that. And I was not asked if I was going to continue using the service either. I was going to cancel my subscription but I was charged before I could. I need a refund now.

Please I want to cancel my subscriptions and I want you to refund my money please.
Stop charging me again

I was charged 119 from my account which is ridiculous because I subscribed to the 9.99 per month subscription...I need my refund back or else I am reporting it as fraud. I contacted the customer service and was told that I won't be refund. I really don't understand why I would be charged 119 for something that says 9.99 per month. I have cancelled my subscription immediately and am expecting a refund. Thanks

Just like the previous complaint, I got a trial for 1 week for 7 dollars and was expecting to receive an e-mail until the next charge so that I canceled my subscription on time and didn't get charged 30 dollars. Today, without any sort of notification, I see 29.95 billed to my account. I am requesting a refund because just like any other legitimate service the customer should be notified before the next bill unless this option was turned off by me.

I started a subscription for 7 dollars a month and charged me 30 dollars after a couple of days. Now i cant find a way to cancel the subscription. And i want my money back.

I bought 123helpme for 7 dollars for 1 month, then I wanted to cancel. Then they charged me 30 dollars I want a refund. They scammed me and I want my 29.95 back on my card or I will sue the company. I only wanted 1 month for 7 dollars then they charge me for 29.95. They said 7 dollars. I hate the company and will sue if no refund. Help me resolve this issue please.

July 19 for the amount of 29.95. I don't have my client number i'm sorry. I sent in notification to cancel my subscription since last month and you now have gotten 60 dollars from my bank account. Can you cancel my subscription this time and I'm asking for a full refund of 29.95 to be returned to my card. My name is Shaquana Easter I can be reached at e.[protected]@yahoo.com if you need any information.

When signing up to view an essay, the amount it said I would be charged was about £9 something, I have just seen £120 has left my account and I am fuming. I want a refund. If I don't get my refund, I will further this complaint and make sure nobody gets scammed like this again. Taking £120 out of a students account without them being aware is out of order. I want a refund.

I subscribed too your website on 3/1/2020, very unhappy with it and trying too cancel the subscription but everytime I click on my profile there is nothing there. Blank page. Wont even show me my recently viewed papers. Ridiculous. Hope we can figure this out. Not requesting a refund, you can keep the $7 but do not charge me for anything further.

I paid a £2 one off payment and never subscribed or authorised you to take over £29 a month being taken from my account on a monthly basis. I have changed my card details informed my bank and they still manage to get my money and this month is the fourth payment? Please refund immediately
This company is acting in a fraudulent manner and needs to be stopped. They only had my card details but not my bank account number but that hasn't stopped them constantly being able to access my money even after changing my card so this needs to be stopped as a matter of urgency

You charge me $119 by accident or I don't know. Contacted one of your people and they told me that they could not refund me that is unacceptable I did not use any of your services and you want to charge me $119 for actually nothing. I will declare this as fraud on my account unless I get my refund this is unacceptable you stole $119 of my money for nothing. GIVE MW MY REFUND
I don't know what category this was in but it was you 123 help me essays

Hello, my name is Amra Trkic from Bosnia and Herzegovina. I accessed your page on 5th of January, 2020, and I was charged $119 on my credit card even though I cancelled my subscription. It is not fair of you to charge me the full amount of the price. I am requesting a refund, atleast half of the price since I am not using the account/the account was cancelled. I am a student and I can not afford to be without money because of your policy.
Best.

Hey, I'm name is Daniel Yakubu from Houston Texas. The reason why I'm complaining is that Today morning, I was charged $29.95 from 123helpme, and I didn't authorize the purchase! I remember I did pay only for 2days subscriptions for $2 and I don't see any reasons to be charged for full membership. I need my money back ASAP! I did cancel everything on time just after my 2 days! I need my money back!

This is the first website I use to not state clearly how and where to cancel a free trial. Also when going to cancel my free trial the button was not working until after the charge was made, not sure if this is a glitch but I am not responsible for a wbesites malfuntion. I only started the free trial looking for examples on how to write a certain type of essay and it was of absolute no use to me. I did not utilize any work from this website and would like my money back since as a college student money is tight. I was charged $29.95 . The date of the incident was December 12, 2019 . Thank you in advance.

I paid for the 2 days $2 trial. Once I realized I needed to cancel because they were going to make me pay a memebership fee I tried to cancel before the free trial ended multiple times and it wouldn't let me and the next day it took the money out my account. Finally I go back in to see if it will let me cancel it and it let me cancel it. Can I get my money back ?

I tried to cancel the free trail and it didn't let me until they charge me the next day. Please can I get my refund of $30.00. It's not fair you guys charge for a free trail and than it doesn't let you cancel until the charge is made. Please may I get a refund and also try to fix that situation that we can't cancel or it's a glitch or something. That's my comment