Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
Register
Write a review File a complaint
CB Telecommunications SingTel Mio TV set box not working
SingTel

SingTel review: Mio TV set box not working

M
Author of the review
10:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My wife had been calling SingTel customer service hot line 1688 a customer service officer by the name of Alice on 22 October ‘23 at about 2.45 pm who attended her call. She keep telling my wife to check the TV box connection, router and got how many red lamp appear in the router. I overheard their conversation and take over the call. I am wondering is your CSO is competent enough about technical isssue, at first she promised a SingTel service technician will come to our home between 3pm to 6pm to get it fixed. Later she said SingTel got limited resources. I insisted to talk to somebody superior than her and this guy Joushua a CSO manager had take over the call, he under it’s the TV box problems and can only send somebody to my home only tomorrow appt at 9am. Later about 6pm he call me & I ask to change the Mio TV box and he direct me to go Jurong Point Hello to get a replacement set without checking weather they have stock, Sure enough Jurong Point out does not have this replacement box. We have been marry go round and round wasting my time & car petrol. I am thinking about changing my telco to another service provider after getting such a lousy service from such a big organisation. Very disappointed

Desired outcome: They only can sent somebody tomorrow to get it fixed.

More
Send message
Copy link
Report
Helpful? 0 0
Share
Reply

More SingTel reviews & complaints

SingTel - the process of termination of mio tv
SingTel - the worse mobile service in singapore: singtel 48
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
SingTel - terrible customer service 5
SingTel - singtel bad customer service manager 5
SingTel - mobileswop 2
SingTel - Unaware i was signing up for mobileswop
SingTel - prepaid data roaming
SingTel - being bill $600plus on jan 2017 for a account which has being close since dec 2015
SingTel - terrible customer service at retail store
SingTel - SingTel App
View all SingTel reviews and complaints
Previous review
0 comments
Add a comment

  1. SingTel contacts

  2. SingTel phone numbers
    1688
    1688
    Click up if you have successfully reached SingTel by calling 1688 phone number 52 52 users reported that they have successfully reached SingTel by calling 1688 phone number Click down if you have unsuccessfully reached SingTel by calling 1688 phone number 195 195 users reported that they have UNsuccessfully reached SingTel by calling 1688 phone number
    Customer Service
    +1 (800) 763-1111
    +1 (800) 763-1111
    Click up if you have successfully reached SingTel by calling +1 (800) 763-1111 phone number 0 0 users reported that they have successfully reached SingTel by calling +1 (800) 763-1111 phone number Click down if you have unsuccessfully reached SingTel by calling +1 (800) 763-1111 phone number 0 0 users reported that they have UNsuccessfully reached SingTel by calling +1 (800) 763-1111 phone number
    Sales
    1606
    1606
    Click up if you have successfully reached SingTel by calling 1606 phone number 5 5 users reported that they have successfully reached SingTel by calling 1606 phone number Click down if you have unsuccessfully reached SingTel by calling 1606 phone number 17 17 users reported that they have UNsuccessfully reached SingTel by calling 1606 phone number
    Post Sales and General Enquiries
    100
    100
    Click up if you have successfully reached SingTel by calling 100 phone number 1 1 users reported that they have successfully reached SingTel by calling 100 phone number Click down if you have unsuccessfully reached SingTel by calling 100 phone number 8 8 users reported that they have UNsuccessfully reached SingTel by calling 100 phone number
    Directory Services
    +1 (877) 746-4835
    +1 (877) 746-4835
    Click up if you have successfully reached SingTel by calling +1 (877) 746-4835 phone number 0 0 users reported that they have successfully reached SingTel by calling +1 (877) 746-4835 phone number Click down if you have unsuccessfully reached SingTel by calling +1 (877) 746-4835 phone number 0 0 users reported that they have UNsuccessfully reached SingTel by calling +1 (877) 746-4835 phone number
    United States
    +65 62 351 688
    +65 62 351 688
    Click up if you have successfully reached SingTel by calling +65 62 351 688 phone number 12 12 users reported that they have successfully reached SingTel by calling +65 62 351 688 phone number Click down if you have unsuccessfully reached SingTel by calling +65 62 351 688 phone number 19 19 users reported that they have UNsuccessfully reached SingTel by calling +65 62 351 688 phone number
    Customer Service
    +65 67 631 111
    +65 67 631 111
    Click up if you have successfully reached SingTel by calling +65 67 631 111 phone number 1 1 users reported that they have successfully reached SingTel by calling +65 67 631 111 phone number Click down if you have unsuccessfully reached SingTel by calling +65 67 631 111 phone number 11 11 users reported that they have UNsuccessfully reached SingTel by calling +65 67 631 111 phone number
    Sales
    +65 62 211 606
    +65 62 211 606
    Click up if you have successfully reached SingTel by calling +65 62 211 606 phone number 2 2 users reported that they have successfully reached SingTel by calling +65 62 211 606 phone number Click down if you have unsuccessfully reached SingTel by calling +65 62 211 606 phone number 7 7 users reported that they have UNsuccessfully reached SingTel by calling +65 62 211 606 phone number
    Post Sales and General Enquiries
    +65 68 383 388
    +65 68 383 388
    Click up if you have successfully reached SingTel by calling +65 68 383 388 phone number 9 9 users reported that they have successfully reached SingTel by calling +65 68 383 388 phone number Click down if you have unsuccessfully reached SingTel by calling +65 68 383 388 phone number 11 11 users reported that they have UNsuccessfully reached SingTel by calling +65 68 383 388 phone number
    Singapore
    +1 (212) 269-7920
    +1 (212) 269-7920
    Click up if you have successfully reached SingTel by calling +1 (212) 269-7920 phone number 0 0 users reported that they have successfully reached SingTel by calling +1 (212) 269-7920 phone number Click down if you have unsuccessfully reached SingTel by calling +1 (212) 269-7920 phone number 0 0 users reported that they have UNsuccessfully reached SingTel by calling +1 (212) 269-7920 phone number
    United States, New York
    +1 (650) 508-6800
    +1 (650) 508-6800
    Click up if you have successfully reached SingTel by calling +1 (650) 508-6800 phone number 0 0 users reported that they have successfully reached SingTel by calling +1 (650) 508-6800 phone number Click down if you have unsuccessfully reached SingTel by calling +1 (650) 508-6800 phone number 0 0 users reported that they have UNsuccessfully reached SingTel by calling +1 (650) 508-6800 phone number
    United States, San Francisco
    +61 280 827 800
    +61 280 827 800
    Click up if you have successfully reached SingTel by calling +61 280 827 800 phone number 2 2 users reported that they have successfully reached SingTel by calling +61 280 827 800 phone number Click down if you have unsuccessfully reached SingTel by calling +61 280 827 800 phone number 3 3 users reported that they have UNsuccessfully reached SingTel by calling +61 280 827 800 phone number
    Australia, Sydney
    +44 207 122 8000
    +44 207 122 8000
    Click up if you have successfully reached SingTel by calling +44 207 122 8000 phone number 4 4 users reported that they have successfully reached SingTel by calling +44 207 122 8000 phone number Click down if you have unsuccessfully reached SingTel by calling +44 207 122 8000 phone number 6 6 users reported that they have UNsuccessfully reached SingTel by calling +44 207 122 8000 phone number
    United Kingdom
    +49 699 750 3445
    +49 699 750 3445
    Click up if you have successfully reached SingTel by calling +49 699 750 3445 phone number 0 0 users reported that they have successfully reached SingTel by calling +49 699 750 3445 phone number Click down if you have unsuccessfully reached SingTel by calling +49 699 750 3445 phone number 3 3 users reported that they have UNsuccessfully reached SingTel by calling +49 699 750 3445 phone number
    Germany
    +88 11 184 988
    +88 11 184 988
    Click up if you have successfully reached SingTel by calling +88 11 184 988 phone number 0 0 users reported that they have successfully reached SingTel by calling +88 11 184 988 phone number Click down if you have unsuccessfully reached SingTel by calling +88 11 184 988 phone number 2 2 users reported that they have UNsuccessfully reached SingTel by calling +88 11 184 988 phone number
    Bangladesh
    +86 106 410 6193
    +86 106 410 6193
    Click up if you have successfully reached SingTel by calling +86 106 410 6193 phone number 2 2 users reported that they have successfully reached SingTel by calling +86 106 410 6193 phone number Click down if you have unsuccessfully reached SingTel by calling +86 106 410 6193 phone number 3 3 users reported that they have UNsuccessfully reached SingTel by calling +86 106 410 6193 phone number
    China, Beijing
    +852 28 771 500
    +852 28 771 500
    Click up if you have successfully reached SingTel by calling +852 28 771 500 phone number 0 0 users reported that they have successfully reached SingTel by calling +852 28 771 500 phone number Click down if you have unsuccessfully reached SingTel by calling +852 28 771 500 phone number 1 1 users reported that they have UNsuccessfully reached SingTel by calling +852 28 771 500 phone number
    Hong Kong
    +91 114 152 1199
    +91 114 152 1199
    Click up if you have successfully reached SingTel by calling +91 114 152 1199 phone number 2 2 users reported that they have successfully reached SingTel by calling +91 114 152 1199 phone number Click down if you have unsuccessfully reached SingTel by calling +91 114 152 1199 phone number 2 2 users reported that they have UNsuccessfully reached SingTel by calling +91 114 152 1199 phone number
    India, New Delhi
    +81 354 377 033
    +81 354 377 033
    Click up if you have successfully reached SingTel by calling +81 354 377 033 phone number 0 0 users reported that they have successfully reached SingTel by calling +81 354 377 033 phone number Click down if you have unsuccessfully reached SingTel by calling +81 354 377 033 phone number 1 1 users reported that they have UNsuccessfully reached SingTel by calling +81 354 377 033 phone number
    Japan, Tokyo
    +60 377 282 813
    +60 377 282 813
    Click up if you have successfully reached SingTel by calling +60 377 282 813 phone number 0 0 users reported that they have successfully reached SingTel by calling +60 377 282 813 phone number Click down if you have unsuccessfully reached SingTel by calling +60 377 282 813 phone number 1 1 users reported that they have UNsuccessfully reached SingTel by calling +60 377 282 813 phone number
    Malaysia
    +63 28 872 791
    +63 28 872 791
    Click up if you have successfully reached SingTel by calling +63 28 872 791 phone number 0 0 users reported that they have successfully reached SingTel by calling +63 28 872 791 phone number Click down if you have unsuccessfully reached SingTel by calling +63 28 872 791 phone number 1 1 users reported that they have UNsuccessfully reached SingTel by calling +63 28 872 791 phone number
    Philippines
    +82 232 877 575
    +82 232 877 575
    Click up if you have successfully reached SingTel by calling +82 232 877 575 phone number 0 0 users reported that they have successfully reached SingTel by calling +82 232 877 575 phone number Click down if you have unsuccessfully reached SingTel by calling +82 232 877 575 phone number 0 0 users reported that they have UNsuccessfully reached SingTel by calling +82 232 877 575 phone number
    South Korea
    +886 227 411 688
    +886 227 411 688
    Click up if you have successfully reached SingTel by calling +886 227 411 688 phone number 0 0 users reported that they have successfully reached SingTel by calling +886 227 411 688 phone number Click down if you have unsuccessfully reached SingTel by calling +886 227 411 688 phone number 1 1 users reported that they have UNsuccessfully reached SingTel by calling +886 227 411 688 phone number
    Taiwan
    +66 22 569 875
    +66 22 569 875
    Click up if you have successfully reached SingTel by calling +66 22 569 875 phone number 0 0 users reported that they have successfully reached SingTel by calling +66 22 569 875 phone number Click down if you have unsuccessfully reached SingTel by calling +66 22 569 875 phone number 0 0 users reported that they have UNsuccessfully reached SingTel by calling +66 22 569 875 phone number
    Thailand
    +971 43 636 705
    +971 43 636 705
    Click up if you have successfully reached SingTel by calling +971 43 636 705 phone number 0 0 users reported that they have successfully reached SingTel by calling +971 43 636 705 phone number Click down if you have unsuccessfully reached SingTel by calling +971 43 636 705 phone number 0 0 users reported that they have UNsuccessfully reached SingTel by calling +971 43 636 705 phone number
    UAE
    +84 439 432 161
    +84 439 432 161
    Click up if you have successfully reached SingTel by calling +84 439 432 161 phone number 0 0 users reported that they have successfully reached SingTel by calling +84 439 432 161 phone number Click down if you have unsuccessfully reached SingTel by calling +84 439 432 161 phone number 0 0 users reported that they have UNsuccessfully reached SingTel by calling +84 439 432 161 phone number
    Vietnam
    More phone numbers
  3. SingTel emails
  4. SingTel address
    31 Exeter Road Comcentre № 01-00, 239732, Singapore
  5. SingTel social media
SingTel Category
SingTel is ranked 35 among 343 companies in the Telecommunications category
#33 Zain Group Zain Group #34 Mobily Saudi Arabia Mobily Saudi Arabia #35 SingTel SingTel #36 Advanced Info Service (AIS) Advanced Info Service (AIS) #37 STC STC
Trending companies
Why Unified
11 reviews
Globe Telecom
624 reviews
SingTel
459 reviews
Rogers Communications
426 reviews
Airtalk Wireless
37 reviews

Most discussed SingTel complaints

the worse mobile service in singapore: singtel
2
(opinions to this review)
SingTel alternatives
ConnectNetwork by GTL 14 reviews Vodafone Australia 6 reviews Cell C 2087 reviews HamStudy.org 11 reviews Quadlogic Meters Canada 4 reviews