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Hard drive sent to their service office for repair / replacement
I experienced a disk drive failure on a recently purchased hard drive from Amazon. Drive was installed on my desktop PC, and though not immediate, the drive showed signs of "something not being correct". I removed the drive and saw the sata port connector was not intact. I went to Seagate and spoke with a service technician. They checked the serial number...
Can't get the data recovery services I paid for
I am not sure if you can help but the webpage https://www.seagate.com/contacts does open but doesn't work. All of the contact number links are hidden behind blinking opaque boxes that don't respond to clicks. Can you please provide me with Seagate's Tech Support phone number or have them call me, Alan, at [protected]? This is what I've tried so...
Read full review of Seagate TechnologyWarranty support - lost my hd can't contact anyone chat no help
I have a failed Seagate hard drive under warranty. Case #[protected] On June 20th, I contacted the support team to initiate the process for a warranty replacement for my failed hard drive. Since then, I have shipped the drive, and it has been delivered to your repair facility on June 26th with tracking confirmation. However, it has not been reflected in your...
Read full review of Seagate TechnologyIs Seagate Technology legit?
Seagate Technology earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Seagate Technology. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Seagate Technology's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Seagate.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Seagate.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Seagate Technology as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Seagate Technology and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on seagate.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- While Seagate Technology has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 12% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Seagate Technology protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Seagate Technology. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
2tb Expansion hard drive
My Seagate drive doesn't work , it is under warranty , but the Seagate system will not initiate on line chat support , the warranty return doesn't work nor does anything else on the seagate website . How do I get the data recovery that is promised Please see below some of the responses from both Australia and Singapore websites My serial number i...
Hard Drive
Hard drive is still under warranty but won't connect to laptop or show the drive. I used all self-help tools and have started a warranty replacement process, but I cannot find any way to ask a question through online chat or phone. Website shows online chat as available but there is no where to click to open one. I don't want to return my drive as it has all personal information on it and want to understand how that is protected. But I can't contact you to ask this. Order ref: IR60012132, date is 7/15/23
Desired outcome: Response from a live agent or identification of a way to access live chat on the website.
Drive
Hello, I just had a horroble cs. experience with that co.! Namely, I needed to chat with them at least 10- 20 x to no avail, my issue was resolved. In the meanwhile, my inbox was flooded by their mostly automated e- replies with case #: [protected]...:) I have sent drive for repair and data retrieval > 1 month ago. Initially, their local courier UPs ha...
Read full review of Seagate TechnologyNot honoring warranty
Investigations have commenced regarding whether Seagate is honoring the warranty it promises consumers who purchase certain models of its hard drives. Seagate promises consumers that “inside the box” is a “manufacturer’s 5-Year limited warranty” or “3-year limited warranty.” Despite this, some consumers have been told by Seagate that their hard drives are not covered by any warranty, based upon the serial number of their hard drives.
http://bit.ly/ibRqSt
The complaint has been investigated and resolved to the customer’s satisfaction.
Warranty support customer service stinks!
Seagate Technology--C/O Jabil Global Services, 5700 South International Parkway, Suite A McAllen, Texas 78503 Sent my hard drive out for RMA on October 16th 2006 at 11:42A.M.--They informed me via email on the 20th that they have no received my drive, the serial number of the drive is 5LS2NANY, Sent to Mcallen, Texas, Suite A--Dealing with the company is a...
Read full review of Seagate Technology and 5 commentsSeagate Technology reviews 0
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About Seagate Technology
Seagate's products have been widely adopted by consumers and businesses around the world, thanks to their high performance, reliability, durability, and quality. The company boasts an extensive lineup of HDDs and SSDs for desktops, laptops, gaming consoles, and servers, as well as a range of external storage solutions, network-attached storage (NAS) systems, and cloud-based storage options.
Seagate has a strong focus on innovation and research and development, investing heavily in new technologies such as helium-filled HDDs, multi-actuator technology, and machine learning algorithms. The company's research efforts have enabled it to produce some of the highest-capacity HDDs currently available, with capacities of up to 18 TB and beyond.
Seagate's broad portfolio of products and solutions is backed by a wide range of support services, including technical support, warranty programs, and data recovery services. The company also works closely with OEMs, system builders, and distribution partners to ensure its products are widely available to consumers and businesses.
Overall, Seagate Technology has firmly established itself as a leader in the data storage solutions space, thanks to its commitment to innovation, quality, and customer satisfaction. With a strong global presence and a focus on meeting the evolving needs of its customers, Seagate is well-positioned to continue innovating and growing in the years ahead.
Overview of Seagate Technology complaint handling
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Seagate Technology contacts
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Seagate Technology phone numbers+1 (800) 732-4283+1 (800) 732-4283Click up if you have successfully reached Seagate Technology by calling +1 (800) 732-4283 phone number 5 5 users reported that they have successfully reached Seagate Technology by calling +1 (800) 732-4283 phone number Click down if you have unsuccessfully reached Seagate Technology by calling +1 (800) 732-4283 phone number 22 22 users reported that they have UNsuccessfully reached Seagate Technology by calling +1 (800) 732-4283 phone number
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Seagate Technology emailspenny.ching@seagate.com94%Confidence score: 94%catherine.wahlgren@seagate.com94%Confidence score: 94%Legal
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Seagate Technology address47488 Kato Rd, Fremont, California, 94538-7319, United States
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Seagate Technology social media
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Warranty support customer service stinks!
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