Walmart
reviews and complaints

I have been a Walmart+ member for 5 years. I made a $1744 (Computer) purchase using the same card they charge my membership through online every month. This purchase automatically puts a hold on those funds at my bank while they process the charge. I did not change my mailing address, my card number or my name. Walmart canceled my order on a report of fraud, then asked me to order again. This would now be a $3,488 if the second order goes through, while my money for the first order is being held for 10 days before release. I could get no answer what to do if they were to flag me again for a fraud charge. I asked to be put through to the fraud department, so they could verify it is me and process my order, and was told no. Now I am stuck waiting for my funds to be released in 10 days, so I can order a computer.

No ONE I talked to could afford the $3,488 purchase they are asking me to do, yet this was their solution. Amazon, here I come.

It’s an Indian woman and she follows me from one store to another and she stocks me, or she could be Pakistani I don’t know she’s rich she says. I’ve over heard her talking to her other employees in the store. Has she two mansion’s 12 employees something like that. When she came to me. I asked her. I heard you talking why are you working, taking a job from Americans. When you’re a rich woman and you’re from another country. She didn’t answer.

Today she stalked me to another walmart store an hour away half across town.

When she saw me she ran away she wears one of those scarves over her head like a hijab.

Whenever I check out at the self check out she stands behind me to see what I’m doing. The machines are so stupid I press the numbers and they don’t print right something different. Every time I try to use the scanner to scan the barcode it doesn’t print correctly either.

I called explained for support reference # [protected]. My tires are all Perelli Scorpion All Season 245 50R20 102 V. I was told by Yankton, SD store # 1483 they could not get those so ordered one Nexen N5000 Platinum [protected] V tire. The ride is now terrible. Found out can damage my Drive train, Transfer case which controls front and rear axles differential or viscous couplings can cause serious mechanical damage for AWD and 4WD vehicles. The tread is not the same and looked on line after replaced so I could drive home 15 miles. I looked on line and you do sale the Perelli Scorpion All Season 245 50R20 102 V. I called them back and they said I would have to pay for that and they would give me a store credit back they ruined my passenger back tire. I waited 2 hours first time and 4 hours second time went in to have tire put on.

I have been using the card for years, but suddenly my account was closed for suspicious activity. I was not made aware of this until I tried to make a purchase and was declined. I was told I can only get my money by them sending me a refund check, and it will take 3 weeks to get said check. There was not even any attempt to rush the matter. I spent 7 hours getting through to someone who could even give me that much, then another 4 hours trying to get the address updated on the account to be sure I even get the check. One agent even hung up on me.

Horrible customer service. Hung up on several times, no resolution. Jason, Ashley, April were the rudest people I have ever interacted with. I am never shopping with Walmart again. I am going to cancel my online order and I will be posting the horrible customer service interaction on social media all platforms. Two hours of my day and no resolution for missing items. What happened to taking the customer out of the middle. This is horrible.

Susan Irving

[protected]

My grocery delivery was placed outside of someone else’s home. I was issued a refund that should return within 5-7 business days. That’s not acceptable when I have no grocery in my house, and spent my last few dollars NOW I have to wait. The driver should pay attention to addresses or be held responsible to replace the entire order.

I am very upset about this. No money or food.

I'm SO upset. Been walking around for 6 mths. With defective lenses!

Ok here's the story.

The doctor at this location has absolutely no customer care ability. He's reserved and rushes you...

I got my lenses, they were horrible! Vision was way worse then my last pair atvabother retailer.

So they sent them back. Came back still off. But they shuffled me out.

I have been struggling with the. Well, I went back 5mrhs after said my visions still off. He claimed there's nothing wrong. And looked at me like a hypochondriac.

He DID NOT CHECK MY LENSES.

I left and as my primary to get me seen for blurry vision in one eye.

Ok.

Few days later cheap Wal-Mart lenses fell out.

I had a spare pair of off the shelf 1.00 and OMG I SEE BETTER IN THOSE.

my ability to complain and ge5 my pair fixed has pasted the date.

So I wasted all that money. And will bet my progressives at Costco. Heard they have better lens quality.

Never again going to Walmart.

I was Robbed.

Order# 2000112-[protected],

Your delivery was completed at 6:34pm on thu, sep 21.

Every bag delivered was soaked, it was raining... Driver did not follow delivery instructions see below picture & items left on the ground.

 delivery instructions:

"open blue entrance door go up to second floor a 206 on the right side, ring bell, do not leave outside on the ground, ever!"

I enrolled in walmart + in December 2022 and the rewards that walmart offered are now changed. NO cash back on purchases, I go to some walmart gas stations and they may show they offer 5 cents off, but the buttons don't work. Your a ripoff from the offers that you had stated when I signed up for walmart +. I won't be renewing my walmart + in December. You have false advertising.

Order number 2000108-[protected] ordered march 17-2023 and order number 2000106-[protected] ordered feb,18,2023 these items I have offered to return if label and packing for return and also $39.34 and $75.55 two purchase amounts and I have tried to get refunds for the products size also to small and I have the original [ackaging the customer service rep refused to help me with refund or return ask me to contact bank for dispute, I should not have to contact the bank with a reciept and packing and your store policy is if I have reciept and items unused offer to retun for for refund and refused so I exspect a refund on both orders and amounts in full from the sale of the product by your walmart quarentee, its a hassle every time I need assistance I get hassled like I am trying to rip off the company and I have all proper items and order number and also never used produts and I demand full return of funds for purchase of items