It is with great agony I wish to bring your kind attention regarding the callousness shown by one employ of your great establishment.
My name is Manoj Mathew a businessperson in Saudi Arabia since 2002. I am a frequent flyer member ship holder of Gulf Air since 2004. Always my family and me are flying in the Gulf Air that whenever we go to India & other countries.
On 28th may 2009, I went to India from Dammam to Trivandrum by Gulf Air. (Dammam to Bahrain Segment was by bus and I used my own car) I traveled in Business class. My return date was 9 June 2009. On the flight of GK0060 AT 04.30 AM. I reported before 3 hours from the time of departure. When I was in the time of check in, I request to the counter clerk to change my class as business class. He agreed and gave me the business class. (If a passenger ticket on business class, they are allowed to take around 50 Kg luggages to carry with them.) My luggage was 42 kg while it takes the weight measurement.
Then the person who was the Gulf Air duty manager told me that it is not allowed to carrying such weight. As per his suggestion, I avoid the belongings and made my baggage as 29 kg. Still he did not agree to allow this decreased weight, besides he arguing and started to quarrel with me with bad words. He told me even the flight not take off on time, he never allow to taking me this flight. Then I avoid my complete luggage’s and carry only 13 kg as my hand carry and it was my lap top & important files. Again, he kept the fighting with me and told to put my hand carry in luggage as that not allowed to carry 13 kg as hand carry. He mad me foolish in the whole time in front of other passengers and only allow me to enter the flight just before 10 minute of flight departure.
I complained all these thing s to the airport manager and I hereby attached the copy along this complaint.
Moreover, I have a booking In Gulf Air for 08 tickets on coming 29 July 2009 for my family. I am fully unhappy to travel in your Airline due to his bad behavior.
It is difficulty to believe that such thing should have happened in the Gulf air under your efficient control and I hope that you will take the needful action at the earliest.
You should never buy ticket from this airline again. You should spend your money elsewhere. It is good that you made this known in this web site. I too will never fly Gulf Air again based on your experience. I dont care if they go out of business. I will find another airline who appreciates their customers.
My Husbadn and I were taken refered into a credit repai program by Olin Investment so that we can purchase our dream home. We are a family that has gone through much lost! We are still grieving the lost of our two sons who were killed in 2006 that involved a DUI driver auto hitting them and now this! How much can a wounded heart taken! It sad that people and companys take advantages of the weakness and lost of other people! Until it happen to them! We still have children and now we still have to explain to our daughter that we can't move because we as a family are still being taken advantage of once again but this time it's not a DUI driver but a sober company! This company knew that they were out of business and they continue to take money each month out of my bank account faithfully ($150.00) they never issue a letter informing us that they were going or out of business. Nothing of the sort. In fact no one inform us the money was continue deducted!! Isn't this Illegal!!! We sacrifice to make sure this money would be in the bank each month. They did not complete thier agreement! I want All my money back and the intrest!! And I'm told they have attorneys that work with them also !!!!
Please Beware This is being reported to the news and TV station here in VA! and the attorney general office. Everyone should contact the Attorney General Office, Class Action Suite !
leave message for me on lyljarmon@aol.com
159 days ago by 
