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United States Postal Service Logo

United States Postal Service

US POSTAL SERVICE
475 L'ENFANT PLZ SW RM 9431
WASHINGTON DC
20260-1101
United States
Customer Care
Residential customers and small businesses can use this website to learn if mail is being delivered, or if their Post Offices are open.
 
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United States Postal Service Complaints & Reviews

United States Postal Service - Employees stealing from packages

Posted: 2014-12-20 by    Speedpitch64
Complaint Rating:  0 % with 0 votes
After paying a fortune to have something mailed through them, they take it and their employees unwrap Christmas presents that are inside and take what they want. Yes it happened to me, and all they had to say was well it wasn't insured. REALLY. After paying a lot to mail it they want more...
Complaint comments Comments Complaint country United States Complaint category Products & Services

United States Postal Service Priority Mail - US Post Office Fails to Deliver

Posted: 2014-12-17 by    Randall Saul
Complaint Rating:  0 % with 0 votes
I mailed a letter on a Monday from a Post Office in Indiana to a business about 4 miles away in Highland, Indiana. I used Priority Mail 2-Day with Certified Mail and Restricted Delivery. Certified Mail gives the piece a tracking number. Restricted Delivery requires the person to which the mail...
Complaint comments Comments Complaint country United States Complaint category Movement & Delivery

Usps Tracking - Does not work

Posted: 2014-11-06 by    Moody (Not a reflection on personality)
Complaint Rating:  0 % with 0 votes
Mailed a package to Houston 3 days ago...according to tracking, it is still in transit from Kansas City to Houston. Hell, I could have used the old Pony Express and gotten it there with more notification. Add into the mix, the lack of assistance from USPS clerks, it makes one understand why...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Usps 31st St. Minneapolis, Mn 55408 - Missing parcel deliveries

Posted: 2014-07-23 by    momschmakel
Complaint Rating:  0 % with 0 votes
After sending 2 cell phones to zip codes 55407 and 55408 to different recipients, and having neither deliveries made and disappearing, I have come to the conclusion that there are crooks working at these government facilities. Upon calling the 55408 post office, I spoke to the man clerk there...
Complaint comments Comments Complaint country United States Complaint category Government & Police

United States Postal Service - Texas, Irving - Charging for non-existent service

Posted: 2014-03-11 by    bus_driver
Complaint Rating:  0 % with 0 votes
In October of 2013 I mailed a letter and sent it Certified Return Receipt. This includes a tracking number and a card for the recipient signature to be mailed back to me.

After a month, I had not received my signature card back, so I got online to the USPS website and looked up...
Complaint comments Comments Complaint country United States, Texas, Irving Complaint category Government & Police

International Parcel Using Usps - Custom duty charghed is not justified

Posted: 2014-02-18 by    Nishant V
Complaint Rating:  0 % with 0 votes
I have purchased one mobile phone ( old, cracked screen ) item with defect from Cermont florida, USA at an amount of US $185.00 + 23.5$ (Shipping) but now I came to Know from Post Office I have to pay Rs.13307/- custom duty for the same. that's too much. my tracking no. is LC324237605us...
Complaint comments Comments Complaint country India Complaint category E-Shopping

Usps Sort Facility In Bell Gardens - missing or stolen items

Posted: 2013-12-23 by    daviddk1
Complaint Rating:  0 % with 0 votes
it's obvious someone has lost or stolen my item Bell Gardens is known for theft USPS knows this and they do absolutely nothing about it there is so many items stolen from this facility it's pathetic I don't see why its not shut down are they send someone in 20 best to get why...
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

United States Postal Service - Bad Delivery Service

Posted: 2013-11-20 by    KarrenL
Complaint Rating:  0 % with 0 votes
We have been getting our mail delivered incorrectly for a few years now. I have complained about it to no avail, no one has done anything. Delivery will improve for a while, but then, back to the same old thing. I am constantly getting other neighbors mail delivered here, and I see other neighbors...
Complaint comments Comments Complaint country United States Complaint category Other

Usps Lakeland, Fl. 33805 - Florida - STOLEN MEDICATION FROM MAILER

Posted: 2013-09-24 by    cssa
Complaint Rating:  0 % with 0 votes
Upon receiving the medication mailer, one end was torn open, there was no 3 month supply of medication. Contents included the invoice of purchase and amount paid in full, and an instruction sheet. On the outside of the mailer on top of the USPS TRACKING #, CORRECT ADDRESS SLIP, A SMALLER USPS...
Complaint comments Comments Complaint country United States, Florida Complaint category Health & Beauty

Usps Courier Company - please I want to know if it is true?

Posted: 2013-09-22 by    takemora
Complaint Rating:  0 % with 0 votes
I meet a man on fb and we kept In touch sometime because I don't have much access to the internet because I don't have a laptop. 1 month since I meet him he thought that it would be a grate idea to send a HP laptop, ipad, a set of jewelries and perfumes. he mailed me the following...
Complaint comments Comments Complaint country United States Complaint category Computers & Accessories

United States Postal Service - Texas, Irving - BAD SERVICE

Posted: 2013-09-10 by    mygenericemail2010
Complaint Rating:  100 % with 1 votes
I used that automated postal machine in the lobby on 9/7/13 since they were closed. I put in my information and the machine took my payment, then gave me a BLANK postage stamp!

So instead of my package getting to where it was supposed to go on Monday, I had to wait to go in person...
Complaint comments Comments Complaint country United States, Texas, Irving Complaint category Products & Services

Usps Contract Carrier - Florida, Flagler Beach - Harrasment

Posted: 2013-08-15 by    Postal Scapegoat
Complaint Rating:  0 % with 0 votes
First off, I want to start by saying I have worked out of the Flagler Beach Post Office for over seven years performing my duties exceptionally and efficiently and have never once threatened anyone with any kind of violence, verbal or physical. I apologize for the misunderstanding. I apologize...
Complaint comments Comments Complaint country United States, Florida, Flagler Beach Complaint category Bullying and Harassment at Work

Usps Melbourne Fl - Florida - Mail sent to the wrong place

Posted: 2013-07-16 by    Howrider
Complaint Rating:  0 % with 0 votes
The stupid postal service can't deliver mail to the right place..It was sent to the wrong post office..How dumb is that......
Complaint comments Comments Complaint country United States, Florida Complaint category Government & Police

Fast Address Change 'usps' / Bing Search - California - NOT THE USPS!!! FAKE!

Posted: 2013-05-13 by    RarelyComplain
Complaint Rating:  100 % with 2 votes
I was never informed nor did I knowingly agree to a charge of $39.95 to process a change of address which looked for all the world like the USPS site. These pigs took $39.95 from my account which you would ordinarily use to process a USPS change of address where they charge a dollar.
Complaint comments Comments Complaint country United States, California Complaint category Online Scams

United States Postal Service - Package travels 1,150 miles in wrong direction!

Posted: 2013-04-30 by    Flys4Fun
Complaint Rating:  0 % with 0 votes
I mailed a package from Lindsborg, Kansas to California on April 22nd 2013 to the correct address. The package went East 385 miles {not West} to DES MOINES, IA 50395 Depart USPS Sort Facility where it sat for 3 or 4 days. Then it was sent 190 miles to Kansas City. Once at Kansas City it was...
Complaint comments Comments Complaint country United States Complaint category Government & Police

United States Postal Service - California, Bakersfield - mail fraud

Posted: 2013-04-17 by    veronica esquivel
Complaint Rating:  0 % with 0 votes
mail fraud im not receiving my mail on time...im receiving copies of statements with mis information, besides late mail and names of
businesses that dont even exist......
Complaint comments Comments Complaint country United States, California, Bakersfield Complaint category Scam & Fake Checks

United States Postal Service - Virginia, Newport News - Not getting my mail when there is a substitute carrier

Posted: 2013-03-08 by    beany57
Complaint Rating:  0 % with 0 votes
I am a person with crippled hands that lives in an apartment complex with a stand alone mailbox. I cannot get my hands in the box. I have done everything the USPS requires to have my mail delivered to the mail slot in my door. I always know that my regular carrier is not working because I don't...
Complaint comments Comments Complaint country United States, Virginia, Newport News Complaint category Government & Police

United States Postal Service - California, Bell - Bullying and Harassment

Posted: 2013-02-25 by    Shanika Evans
Complaint Rating:  0 % with 0 votes
My immediate supervisor, Felix Sapien, has for the last 3-4 months continued to bully and harass me regarding my attendance. I know how important it is to show up for work and be gainfully employed. For the last 3-4 months I have been very ill off and on. I am currently going through a divorce...
Complaint comments Comments Complaint country United States, California, Bell Complaint category Bullying and Harassment at Work

Usps Norfolk, Virginia - Returning My Purchases To Sender

Posted: 2012-12-11 by    beautygirl007
Complaint Rating:  0 % with 0 votes
Over this past year more than 6 of maybe 20 some odd packages being sent to me thru USPS have been returned to sender for no apparent reason. The ship to address (mine) correct, labels printed, correct, everything involved correct. When received back by the sender there are no, notations stating...
Complaint comments Comments Complaint country United States Complaint category Movement & Delivery

Usps Bell Gardens, Ca 90201 - California, Bell Gardens - Item Missing - Not Delivered

Posted: 2012-12-10 by    K Cole1
Complaint Rating:  0 % with 0 votes
Mailed item from Los Angeles to Virginia with USPS Tracking. Tracking shows the item arriving at USPS in Bell Gardens, CA 90201 - sort facility but never leaving. Assumption - USPS employee stole my package. Day after day I am promised a phone call from a detective but never receive one. All...
Complaint comments Comments Complaint country United States, California, Bell Gardens Complaint category Bad Business Partners

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