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United States Postal Service Logo

United States Postal Service

US POSTAL SERVICE
475 L'ENFANT PLZ SW RM 9431
WASHINGTON DC
20260-1101
United States
Customer Care
Residential customers and small businesses can use this website to learn if mail is being delivered, or if their Post Offices are open.
 
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United States Postal Service Complaints & Reviews

Usps - Change of address

Posted: 2014-12-27 by    Leatrice Smith
Complaint Rating:  0 % with 0 votes
My daughter and I share the same name with the exception of her having a middle name. She has since moved and when she filled out her change of address, she wrote her full name. On the application you are asked will this be for an individual or entire house, she specified individual. Why is...
Complaint comments Comments Complaint country United States Complaint category Movement & Delivery

United States Postal Service - Employees stealing from packages

Posted: 2014-12-20 by    Speedpitch64
Complaint Rating:  0 % with 0 votes
After paying a fortune to have something mailed through them, they take it and their employees unwrap Christmas presents that are inside and take what they want. Yes it happened to me, and all they had to say was well it wasn't insured. REALLY. After paying a lot to mail it they want more...
Complaint comments Comments Complaint country United States Complaint category Products & Services

United States Postal Service Priority Mail - US Post Office Fails to Deliver

Posted: 2014-12-17 by    Randall Saul
Complaint Rating:  0 % with 0 votes
I mailed a letter on a Monday from a Post Office in Indiana to a business about 4 miles away in Highland, Indiana. I used Priority Mail 2-Day with Certified Mail and Restricted Delivery. Certified Mail gives the piece a tracking number. Restricted Delivery requires the person to which the mail...
Complaint comments Comments Complaint country United States Complaint category Movement & Delivery

Usps Tracking - Does not work

Posted: 2014-11-06 by    Moody (Not a reflection on personality)
Complaint Rating:  0 % with 0 votes
Mailed a package to Houston 3 days ago...according to tracking, it is still in transit from Kansas City to Houston. Hell, I could have used the old Pony Express and gotten it there with more notification. Add into the mix, the lack of assistance from USPS clerks, it makes one understand why...
Complaint comments Comments Complaint country United States Complaint category Internet Services

Usps 31st St. Minneapolis, Mn 55408 - Missing parcel deliveries

Posted: 2014-07-23 by    momschmakel
Complaint Rating:  0 % with 0 votes
After sending 2 cell phones to zip codes 55407 and 55408 to different recipients, and having neither deliveries made and disappearing, I have come to the conclusion that there are crooks working at these government facilities. Upon calling the 55408 post office, I spoke to the man clerk there...
Complaint comments Comments Complaint country United States Complaint category Government & Police

Usps - Lazyness

Posted: 2014-05-28 by    Jonas-Kahn Garanzuay
Complaint Rating:  0 % with 0 votes
I had two packages. One heavy. Heavy for me because i had to have operations on my arms and shoulders. The woman behind the desk (Clerk #9) had me move the box, already on her scale, four times because she could not see the label. I looked, and yes, she had two arms. Told her to ship it standard...
Complaint comments Comments Complaint country United States Complaint category Employees

Usps - Where do I go from here

Posted: 2014-03-17 by    Debbie Nixon
Complaint Rating:  0 % with 0 votes
priority mail was damaged during delivery, torn in two which was a money order for a court payment and I was only sent one half of the money order back and I can not get a refund without the other half. It was told that I would have to pay a fee to get another one. It is so unfair for me to...
Complaint comments Comments Complaint country United States Complaint category Business & Finances

Usps - California, Bell Gardens - Lost Packages Failure to Scan

Posted: 2014-03-16 by    Jules2763
Complaint Rating:  0 % with 0 votes
I have an online business and 15% of my packages that are shipped via USPS are lost. I pay extra for tracking and they don't scan them. When I call customer service, they say they will follow-up but they never do!! If it's a standard mail package, I've had them tell me, "you...
Complaint comments Comments Complaint country United States, California, Bell Gardens Complaint category Movement & Delivery

United States Postal Service - Texas, Irving - Charging for non-existent service

Posted: 2014-03-11 by    bus_driver
Complaint Rating:  0 % with 0 votes
In October of 2013 I mailed a letter and sent it Certified Return Receipt. This includes a tracking number and a card for the recipient signature to be mailed back to me.

After a month, I had not received my signature card back, so I got online to the USPS website and looked up...
Complaint comments Comments Complaint country United States, Texas, Irving Complaint category Government & Police

International Parcel Using Usps - Custom duty charghed is not justified

Posted: 2014-02-18 by    Nishant V
Complaint Rating:  0 % with 0 votes
I have purchased one mobile phone ( old, cracked screen ) item with defect from Cermont florida, USA at an amount of US $185.00 + 23.5$ (Shipping) but now I came to Know from Post Office I have to pay Rs.13307/- custom duty for the same. that's too much. my tracking no. is LC324237605us...
Complaint comments Comments Complaint country India Complaint category E-Shopping

Usps - Delayed Delivery

Posted: 2013-12-24 by    M.Pringle
Complaint Rating:  0 % with 0 votes
I mailed a package express mail on 11/22/13 for delivery to Cambodia. On 11/29/13 when I checked tracking my package was in Argentina being process for delivery! I called the post office 3 times, each time getting automatically disconnected after 20 minutes and so I decided to go to the post...
Complaint comments Comments Complaint country United States Complaint category Government & Police

Usps Sort Facility In Bell Gardens - missing or stolen items

Posted: 2013-12-23 by    daviddk1
Complaint Rating:  0 % with 0 votes
it's obvious someone has lost or stolen my item Bell Gardens is known for theft USPS knows this and they do absolutely nothing about it there is so many items stolen from this facility it's pathetic I don't see why its not shut down are they send someone in 20 best to get why...
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

United States Postal Service - Bad Delivery Service

Posted: 2013-11-20 by    KarrenL
Complaint Rating:  0 % with 0 votes
We have been getting our mail delivered incorrectly for a few years now. I have complained about it to no avail, no one has done anything. Delivery will improve for a while, but then, back to the same old thing. I am constantly getting other neighbors mail delivered here, and I see other neighbors...
Complaint comments Comments Complaint country United States Complaint category Other

Usps - Virginia, Austinville - Notice LEFT (NOT)

Posted: 2013-10-12 by    melodyjustice81
Complaint Rating:  0 % with 0 votes
Twice in one week I had a package to be delivered. The tracking said "out for delivery". Well I waited on these packages because they were birthday gifts. The postal carrier leaves my regular mail in the box but no package. The tracking information is updated to "notice"...
Complaint comments Comments Complaint country United States, Virginia, Austinville Complaint category Other

Usps Lakeland, Fl. 33805 - Florida - STOLEN MEDICATION FROM MAILER

Posted: 2013-09-24 by    cssa
Complaint Rating:  0 % with 0 votes
Upon receiving the medication mailer, one end was torn open, there was no 3 month supply of medication. Contents included the invoice of purchase and amount paid in full, and an instruction sheet. On the outside of the mailer on top of the USPS TRACKING #, CORRECT ADDRESS SLIP, A SMALLER USPS...
Complaint comments Comments Complaint country United States, Florida Complaint category Health & Beauty

Usps Courier Company - please I want to know if it is true?

Posted: 2013-09-22 by    takemora
Complaint Rating:  0 % with 0 votes
I meet a man on fb and we kept In touch sometime because I don't have much access to the internet because I don't have a laptop. 1 month since I meet him he thought that it would be a grate idea to send a HP laptop, ipad, a set of jewelries and perfumes. he mailed me the following...
Complaint comments Comments Complaint country United States Complaint category Computers & Accessories

United States Postal Service - Texas, Irving - BAD SERVICE

Posted: 2013-09-10 by    mygenericemail2010
Complaint Rating:  100 % with 1 votes
I used that automated postal machine in the lobby on 9/7/13 since they were closed. I put in my information and the machine took my payment, then gave me a BLANK postage stamp!

So instead of my package getting to where it was supposed to go on Monday, I had to wait to go in person...
Complaint comments Comments Complaint country United States, Texas, Irving Complaint category Products & Services

Usps - no updates , mixed dates

Posted: 2013-09-08 by    Zaggat
Complaint Rating:  0 % with 0 votes
Not so much as a complaint as an observation, The promised improvements in package tracking has fallen well short of stated goals. Still no scans in or out and mixed dates such as package in transit a day before it left shipper. Time travel ? I don't think so, just lack of professionalism...
Complaint comments Comments Complaint country United States Complaint category Government & Police

Usps Contract Carrier - Florida, Flagler Beach - Harrasment

Posted: 2013-08-15 by    Postal Scapegoat
Complaint Rating:  0 % with 0 votes
First off, I want to start by saying I have worked out of the Flagler Beach Post Office for over seven years performing my duties exceptionally and efficiently and have never once threatened anyone with any kind of violence, verbal or physical. I apologize for the misunderstanding. I apologize...
Complaint comments Comments Complaint country United States, Florida, Flagler Beach Complaint category Bullying and Harassment at Work

Usps - Lost Mail and indifference

Posted: 2013-07-29 by    Karl123
Complaint Rating:  100 % with 1 votes
The score this year is 3 out of 3 important letters lost.
Beginning of March I sent my income tax return papers to my CPA.
Despite the Address was 100% correct and in clear block letters, the envelope was returned to me (sender address) 2 weeks later. I went to the post office...
Complaint comments Comments Complaint country United States Complaint category Government & Police

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