ThriveXtreme Health
reviews and complaints

I received two charges on my Chase Charge Card that I never approved. One for $29.58 & $55.47 both dated 12/26/2020. The Merchant name: SQ *THRIVE HEALTH, LLC gosq.com CO.

Was signing up for a FREE sample before you knew it they had information and was saying that you would be in a membership but could get out of the membership anytime you wanted to. I decided this wasn't for me and as far as I knew I did not check any box saying I wanted the FREE sample or to have a membership. I did receive a sample in the mail but immediately put Return to Sender on the package and put it back in to mail. Did not even open the package. Later I saw where I was charged $86.94 for this FREE sample. When I called to get credit back I was told that there is no refund. I had told them that I did not even open the package. They said before returning I was to of had filled out a return label and explain why I was returning the FREE sample. As I can see now I am not the only one this has happened to.

My teenage daughter made the huge error of signing up for a "free" trial of this product. We were unaware of any charges going through her account until her debit card number was then hijacked (at walmart.com, etc..), and her account overdrawn. While I can not prove that this company is responsible for the additional hijacked online fraud charges, I am suspicious of it because her account was fairly inactive and this occurred simultaneously. Because there were multiple unauthorized charges coming through we opened a single "fraud" investigation with her bank and shut down this account. In hindsight after much effort and time on this, I am aware that we should have opened a "fraud" investigation for the random hijacking charges and a "dispute" investigation for the Thrive Extreme charges. Thrive Extreme charged four different times on her account in the amount of $4.95, 5.87, 86.94 and 77.84 and they only shipped one bottle of garcinia cambogia (which arrived after I had shut down her account). My bank investigated and while she was protected against some of the fraud charges, due to the fact that she had put in a debit card initially, the Thrive Extreme charges were not considered fraud. Once a fraud investigation is opened it can not be transferred to a dispute investigation. Once my bank provided me with the company names and phone numbers I contacted the company directly (I had no idea how to do so or how to call to cancel this "free trial" as no invoice came in the single box of garcinia cambogia). Every charge is under a different company name and address. Here are the company names: gcl*garciniambogia [protected]; gwc*garcinawl [protected]; mmc*mangocleanse [protected]; tpc*mangoselect [protected]; gce*garcinextract. All of these companies are registered at either 1173 South 250th West, Suite 310 (no city), Utah 84770 or 1304 North Redwood Road (no city), Utah 84045. These phone numbers however are registered in Indiana and a customer representative told me that the "official" company is Garcinia Cambogia 600 Corporation Drive Pendleton, Indiana 46064 ("Thrive Extreme is only a merchant"). I have filed a complaint with the BBB in Indiana. Interestingly when I called the company directly to state that besides the initial single bottle of Garcinia Cambogia no product was ever received they gave me one illegitimate (or untrackable) tracking number and stated that the second shipment had "no tracking number on file." It seems that the only recourse I have is to file complaints with consumer advocacy groups and federal agencies and at this point it is the principle that these type of predatory business can take place with zero accountability. While I might not ever reclaim the funds that were taken from my daughter's account, I hope to inform others not to make the same mistake and add to the long list on consumers who have been taken advantage of by a disgraceful company.

Ordered "free trial" of Garcinia (shiping $4.95) Then found out the "free trial offer" was attached to monthly renewals at over $80 ...When I called to cancel the auto renewal and autobilling they repeatedly ignored by request and made other offers. I request immediate cancellation no less than 10 times..until I threatened legal action. Finally was offered an 8 digit cancellation code but I still don't trust them and will head over to my bank to block further credit card purchases.
Wow...stay away...

They tell you they are sending you a trial offer at a reduced rate. What they don't tell you is that they are going to charge your credit card a whopping $165 in addition to the trial offer price of 4.95! Also, there is no invoice accompanying the packaging and I was
never sent any additional product. Aside from that, the products made me ill. I am currently disputing the charges with
Chase credit. Hopefully, they can resolve the issue because no one at the company ever calls back.

On 12/22/2014 I purchased a free trial sample of Garcinia Cambogia for only $ 5.97 shipping and handling. I then attempted to cancel any further orders a week later by speaking to a customer rep named Michael. He insisted on giving me a sweeter deal if I would continue receiving the product, however, I wanted to cancel. I asked for his identification but he gave me nothing. I very bluntly told him to cancel my subscription and he finally said okay. I asked for a confirmation number and received nothing. Furthermore, the following month 01/05/2015 and 01/22/2015 my credit card was charged $ 86.94 and $ 87.96 without my consent. I repeatedly try calling customer service and could not make any head way. I then went to my bank to report the erroneous charges. This company are stealing my money and I want it back. They are criminals in business and need to be stopped.

I ordered cleanse from the company Thrive Extreme, but I placed this order 9 months ago. I already forgot about it, but these jerks suddenly send it and started to take money from my account. At the beginning, they charged me for small sum, but later they started to take more and more. I wonder if there are people, who face the same problems. What measures do you take in order to stop it?

I ordered samples from the company Thriveextreme. It was the worst experience, ‘coz they took money for the postage and provided confirmation email, but after that they simply vanished. No one provided order, and when I tried to contact them, all my emails were returned back, ‘coz their mail box was full. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.

My mother in law ordered the free trial for me, only paying shipping. I received the order in my house and began to take it. a few weeks later my mother in law contacts me asking if I had ordered more because they charged her $60+ dollars more. I told her I would call and have things sorted out, and I called and spoke with this clueless rep on April 28th, I explained the situation to him and he kept saying that there was something in the website that said if we didn't call to cancel after 14 days they would continue to send them and charge full price, I told him I never received any bottles and that I was not going to pay for something i didn't physically have in my hands. He said that the only way i could get my money back was if I got the bottles and send them back, and with a confirmation # that he provided me with I would be able to then send them back and get my money back. That sounded simple and easy enough. Since I last spoke to them its been over a month and never received any bottles.. Today I called and they told me something completely different. I will not be getting my money back and/or the supposed bottles they were going to mail a month ago in order for me to return them... Their tactics are so disgusting and I am filing a claim with the Better Business Bureau right now. I hope they shut down that company and I hope that they go to jail for scamming people they way they have been doing... their website isn't even legit, if you click on any link, it redirects you to the home page. Also no address on there to contact>? Only a phone number? Very Sketchy indeed, Beware of this company.

Rosana T