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Sony Corporation Customer Care Service

Sony Corporation of America

25 Madison Ave Fl 27
New York
New York
United States - 10010

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Phone:
+1 212 833 8000 1 0
 

Sony Corporation Complaints & Reviews

Sony Corporation / Sony cyber shot dsc-w800

Ha
Harihari on Nov 3, 2016
I purchased this camera in Lautoka, Fiji and within a week it stopped working. I took it back to J Maneklal, the retailer, who refused to do anything for me, saying I had damaged the camera - which I had not. On returning to NZ Sony rep advised that as I didnt have a TLW Sony would not...

Sony Corporation / Nex - 3n alpha camera

Da
daniel schweiger on Aug 22, 2016
To those this may concern Sony has failed to remedy my problem with the Alpha NEX-3N camera. there is a common problem that Sony will not confess to and they will not repair this known problem, there is a magnetic that returns a actuator that returns the shutter this get the shutter...

Sony / Warranty?

Al
al805888 on Apr 22, 2016
Apparently the Warranty that comes with each consumer product that we buy is worth only the ink on paper and believe me it's really not worth that much. I bought the latest SON Y 65" Full HD from Courts Tampines in November 2015 and after 3 months, it started to reboot/restart by itself for...

Sony / Defective product

Re
Reviewer53889 on Mar 4, 2016
Dear Concern, It is matter of deep shame for a brand who projected itself as a brand for consumer is continuously harassing a customer.I am mentioning my case point to point describing the nuisance at SONY INDIA. Further, it is brand with entirely hollow promises. It is matter of...

Sony Corporation of America / PlayStation

Re
Reviewer50675 on Jan 18, 2016
I will start by saying that if anyone would like to join me in either a civil or a class action lawsuit against sony please please contact me. Sony has recently banned my account and I have called multiple times to get an explanation why and of course as you all already know got the...

Sony Playstation 3 Tech Support / Playstation 3

Re
Reviewer16290 on Dec 31, 2015
i have been waiting since december 10th for a shipping box to get system repaired, so i called today and was given a big runaround by the tech department, first they said i dont have a warrenty, next the repair request form must of been unproperly filled out, then i got told order for...

Sony International / Edgar Berger, Chairman and CEO

Re
Reviewer81599 on Dec 26, 2015
Edgar Berger is an antisemite. The German born, Chairman and CEO of Sony International is a known anti-semite. His grandfather (on mother's side) was a high ranking soldier in the Nazi Army during WW2. Edgar Berger uses his status at Sony to harass and discriminate Jewish people. It i...

Sony / TV Bravia KDL-47W850A

Re
Reviewer49330 on Nov 24, 2015
I am appaled at the pathetic service provided to me on my extended support purchased for my TV. It is 24 days since thecomplaint was registered on thecustomer care helpline (complaint id:028569114.) Their mechanic visited my home on05-Nov-2015. Checked the problem andsaid Display was not...

Sony / Gold Wireless Stereo Headset, (080) 803948 100214CJR

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Reviewer76521 on Nov 19, 2015
Purchased 12/31/2014. The plastic on headset connecting both ear pieces broke in two places. The headset was not abused. My son is a quadriplegic and was sitting in his wheelchair when they fell and landed on his carpeted floor--less then 3 feet. The hinge just broke. Sony was called when...

Sony / NEX7

Sa
sachi2604 on Nov 13, 2015
The camera is under Warranty and has serious LCD Delamination issues. Calling Customer Service for the last 2 weeks is of little help; all I hear back is that the case is "being investigated" and I should be "getting back a call" from "Customer relations". Also my...

Sony / Suspended line

Th
thukgie on Oct 12, 2015
Dear sir/madam i have a huge problem about my phone my line is been suspended for almost five month because of late payment and errors, the reason being i hzve lost my job and i cant afford to pay bt i can make arrangements for the fact i know that i am in arreors but can mtn jst cease my...

Sony / Vaio tablet - wireless keyboard

Re
Reviewer64007 on Sep 28, 2015
There is no any tech support in US. only outside of US without any knowledge. My Keyboard for product SVT112a2wl, doesn't function, and nobody is willing to help. This product and Sony company is the worst in the world. I spent many hours to get some help.I don't recommend Sony product to anyone.

Sony / TV Mother Board Broke 3 time in less than 2 years

Za
Zachary Wells on Sep 17, 2015
Dear Customer Relations, Your immediate attention to the below is required. TV Model Number KDL46R450A Purchased on September 5th 2013. First repair approximately August 27th 2014 submitted online 1463387 Secondary repair February 2015 was called in as warranty...

Sony / Very bad customer mobile support

Ae
A.Essam on Sep 12, 2015
my problem is with Delta Care Center Mobile Phone Shop Mahmoud Awad St (Makram Ebeid St), Madīnat an Naşr, Muḩāfaz̧at al Qāhirah, Egypt i had a problem with my sony z3 dual the signal went dead after i used it under water which then at the repair shop they told me that it's my...

Sony / Wrong procedures followed

Ma
MadelaineF on Feb 6, 2015
I put the following complaint on HelloPeter in Des 2014. No one has contacted me since: In August this year I took the Sony Experia Z1 Compact out on contract because it is waterproof and dust resistant. On the 6th of Dec I tried to take a picture under water and then the phone died. I...

Sony / Smart TV not Smart

Ra
Rafi Togoo on Dec 21, 2014
As a loyal Sony customer I bought my latest Sony KDL-70 W850B a supposedly smart TV. Unfortunately it's just a YouTube TV and no other pre-loaded live apps work, not even the Sony app or Opera or TED. I am not complaining that it doesn't support Adobe but its own pre-loaded app...

Sony Ericsson E1 / Disatisfied with after sales

Ja
JANNETTE BRITZ on Oct 27, 2014
I have recentle had an upgrade on my phone with nashua mobile. I am very disatisfied with the after sales service i have recieved. In the first week of having this phone, the battery would not charge full. No matter where i charged it. I took it in to nashua in pietermaritzburg, they sent it away...

Sony / Not working my mobile

So
Sony Mobile on Oct 21, 2014
I had purchased a sony xperia M2 mobile from souq.com on 17/01/2014 but it is not working properly. No headphone was in packet and it is made in chaina. It has no 4GB memory only 2GB memory and its front camera is not working and back camera is 5 meghapixel but picture quality is too bad...

Sony / sony gift-card

Ja
jahiem on Nov 13, 2013
I BOUGHT A SONY GIFT-CARD FOR 50 DOLLARS FOR MY PLAYSTATION 3 AND IT DIDIN'T ADD TO MY STORE WALLET THIS IS A BIG INCONVIONOUS I JUST BOUGHT ANOTHER ONE AND IT WORKED ALSO I WAS SEN'T A GIFT CARD THROUGH MESSAGES FROM WHEN I GUESS YOU GUYS WHERE ON MAITENANCE ON THE PLAYSTATION...

Sony / incorrect information

Mi
Mike19 on Sep 25, 2013
Sony Listens posted in response to a question on the Best Buy website that its universal remote RM-VL600 would operate Sony Soundbar HT-CT100. I bought the remote and can't get it to work. There are no remote codes on Sony's website and the search function finds a code, but it...

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