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Sanderson Farms
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1.3 30 Reviews

Sanderson Farms Complaints Summary

2 Resolved
28 Unresolved
Our verdict: If considering services from Sanderson Farms with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Sanderson Farms reviews & complaints 30

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12:00 am EST
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Sanderson Farms Liver

I have never saw liver with a round ball the size of about two peas, attached to the livers along with stringy tissue attaching it to the liver. They need the FDA to inspect this company. I will never buy a Sanderson product. I see by the complaints the company does't respond. I wish I would have kept the receipt and took a picture. GROSS! Who are you hiring to cut out the livers or cut them up? Can they speak English? This is 3rd world marketing.

Claimed loss: $5.00

Desired outcome: Refund and an explanation of what was you selling attached to all those livers?

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1:33 pm EDT
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Sanderson Farms Chicken livers

Yesterday 9/28/2023 I bought a container of your livers from my local Piggly Wiggly. Right on top was a big chunk of fat. There was quite a bit of lose fat in the container. I buy livers on a regular basis and there is getting to be more and more fat and junk in the containers. Also more of the livers look like they were run through a tenderizer they are all tore up. I have included pictures of each.

Nadara Wortham

306 King Ave

Lumberton MS

39455

[protected]

Desired outcome: I would like a responce. Refund would be nice but not a total refund fair is fair. I just want better products.

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4:27 pm EDT
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Sanderson Farms Termination

On June 9th 2023 I had someone break in my car and steal some very important items out of my house so I called in because I wasn't going to make it in time to get half a point. They waited two weeks to call me in HR to tell me I need to bring a doctor's note so that's what I did. I also brought my case number paperwork etc. They told me I was terminated for having too many points but I had a point coming off that day and the day I got fired.

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Is Sanderson Farms legit?

Our verdict: Complaints Board's thorough examination reveals Sanderson Farms as a legitimate entity with notable strengths. Despite a 6% resolution rate on customer complaints, which invites a closer look, Sanderson Farms stands out for its commitment to quality and security. Clients considering Sanderson Farms should delve into its customer service record to gauge compatibility with their expectations.

Sanderson Farms earns 91% level of Trustworthiness

Perfect Trust Endorsement: Sanderson Farms achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Sanderson Farms. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Sanderson Farms has claimed the domain name for sandersonfarms.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Sandersonfarms.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sandersonfarms.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Sanderson Farms and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Sanderson Farms has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 6% of 30 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Sanderson Farms. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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7:51 pm EDT

Sanderson Farms I have a plethora of complaints and I don't like anybody telling me I said something or did something I did not do so I'm going to move forward

Well for starters Sanderson farm said that I said they were not truthful liars and other words that I never used and they also said other things that I quit my job and I did not they fired me again. The first time I was fired was due to the fact that they did not send me to medical they sent me home ignore that, but now I'm not ignoring nothing. You're not ever going to tell me that I said things I did not say and did things I did not do they said I quit I did not and I also don't like the fact that I've been pounced around like a ping pong, apartment to department and yet have no answers so I'm going to blast it out now. I work for y'all long enough I've seen your procedures and your processes not favorable not even sanitary but if you want to call me call me you got my number you can see it. But your procedures in your process not so up to par I can guarantee you that I don't care how many white coats you got not up to par

Desired outcome: Fold

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10:46 pm EDT

Sanderson Farms Tenders

Hi, I purchased some of your tenders and had a shard of bone when eating them.
This should not happen! I feel as if I cannot trust this produce and will file a law suite in the near future.
I am attaching a photo of the bone shard from your tenders, I have never had this happen. We consume many pounds of tenders a week, so we know our tenders!
You are in big trouble.
A concerned MN customer

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6:41 pm EDT
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Sanderson Farms Whole chickens

Sanderson farms chicken has long been our favorite chicken. Lately however, the chickens have been poorly plucked. The one I cut up today had dozens of unplucked feathers that I had to painstakingly remove. Please pass this on to your quality control team. I'd like to continue buying sanderson farms chickens for my family but the feathers are going to be a deal breaker.

Thank you,

Bill Dishman

27980 Arkansas cr rd

Bonner, MT 59823

Desired outcome: I'd like a coupon for a replacement chicken(s)

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8:28 pm EST

Sanderson Farms Management

Quality Control supervisor Maritza on a shift is seen daily treating her employees horribly and harassing if they question that checks are not being done correctly she wants to falsely add info to records and gets upset if you tell her that it’s wrong.

She won’t train her employees she shows favoritism to her employees that don’t question the unprofessional she does daily when you need to find her she’s no where to be found. How this company can allow a supervisor to be over the quality of product that consumers will eat. This needs to be looked into

Desired outcome: Have. A new supervisor educated professional and cares about customers who eat Sanderson product

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8:07 am EST
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Sanderson Farms Keisler Farms Richardsa tx 8693 FM [protected]

Could you please do something at the Keisler Farms at 8693 FM [protected]. This farm is dumping hundreds of dead chickens on there property which is bringing in the predators and the smell is horrible , from my research I was under the assumption they where suppose to incinerate the dead foul? This is very UN- Sanitary, this situation needs to be investigated. Thank you concerned citizen.

Desired outcome: Complete inspection

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11:46 pm EST

Sanderson Farms Unprofessional supervision

Hi, my name is Jessica Sidle, I work for Wayne Sanderson at the Tyler Texas plant location. I am sending an email & plan on making a phone call on Monday as well to corporate office. I have been suspended for 5 days on 12/8/2022 for absolutely no reason. My supervisor (Taisha Ridley on second shift specialty department) has been picking on me the past several months that I have been working. I have asked multiple times to be moved to another line & asking for a different supervisor due to the favoritism she plays on our production line and still nothing! I enjoy working for you guys and I LOVE the job. The supervisor shows NO appreciation to any of her employees and she is always dragging us down rather than lifting us up. She has suspended a couple others this week as well that doesn’t even work on her line and 1 of the employees called corporate and he is back at work and getting payment reimbursed for the couple days of suspension he missed due to it being a false suspension. She told my superintendent that I told her “no” and made me sign the write up for 5 day’s suspension when I told her and the superintendent (Charles Bluford) that I never said “no” to her and I have witnesses on the line that heard the whole conversation as well before she sent me to Mr Blufords office. I am very upset about this suspension because I go to work everyday and pack my rate and be on time! I don’t bother anyone! I respect my supervisor even tho I know she doesn’t like me and she’s always doing mean things to get me into trouble. I’ve literally begged to get off her line so I can keep my job. It is Christmas time and I have 4 small children. Now I’m fixing to be without a whole paycheck due to a lie my supervisor told to get me suspended & of course the superintendent just went with her word without asking my witnesses that stood there and heard everything that was said prior to me going to the superintendents office. I did nothing wrong to deserve to get suspended for 5 days. Im a very hard worker and I’m one of the few we have on our line that comes to work everyday and packs my rate of 35 pieces of chicken per minute! I would like for something to get done please. Im not the only one that complains on this same supervisor. We have had a fallout once before because she was running around making very bad rumors about me and I reported her to HR. Only thing they done was wrote her up. She causes trouble between her employees and causes them to get into arguments. Causing “mess” all the time. I would just like to see what I can do to get back to work and look into this suspension. I can not afford to be out 5 days from work. When I told her that she told me “oh well” and smiled! Because she knew she had lied on me. It’s just not fair and I feel so abused & disrespected. I just feel like there is nothing else I can do because between Taisha and Charles…I’ll never win..they all work together to punish the innocent employees and there is nothing we can do about it. That’s why I’m reaching out to corporate office! Thank you for your time! If you have any questions feel free to call me at [protected] or email [protected]@gmail.com. Thank you so much.

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4Fitness
, US
Dec 28, 2022 1:49 pm EST

Jessica Dawn at Tyler, TX SANDERSON FARMS plant.

Don’t give up. Abuse of power occurs more than is reported. Sanderson Farms needs to embrace the DEI framework for the fair treatment and full participation of all people, especially in the work place. I will no longer be purchasing Sanderson Farms products.

Check if there are other employment opportunities within your community. Might be time to move on to better things.

Good luck to you.

Hope everything works out.

God bless!

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1:57 pm EDT

Sanderson Farms Hi I am a local customer

No I notice that your plant in bryan tx has a very poor supervisor, s I happen to over here them talking to you-, er employer's like there running a sweet shop in china no human being should talk to like that if they, er coming back from lunch they have a couple min, s to put there gear on they have that option at least and get back to work I now this plant has hand some problems in the past but pepole need to be respected in return if I see this agin I will report it to the equal opportunity for... Employee's for a full board investigation and pepole need to leve there problems and attitude out of the work force thank you I hope this mater well be handle

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5:29 pm EST

Sanderson Farms Whole chicken

This will not be long! Simply, I always buy Sanderson since Lidl opened a store near me. A few weeks ago I found something inside that was unidentifiable. Looked like something crawled into the chicken... BUT this week I opened my chicken and in the top of the outside of the breat was a work or parasitic worm about 3 inches long. Actually looks like a tapeworm! I flushed it before thinking of taking pictures. The worm had attached itself to the outer skin but I pulled it off with gloves. Yielded easily. GROSS!

Desired outcome: The outcome would be up to you!

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Update by John Angelo
Dec 14, 2021 5:30 pm EST

I have noted the dilemma!

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9:29 pm EST

Sanderson Farms Chicken livers

I have never in my 40 years in buying chicken livers for my Thanksgiving recipes have I never found almost half was just chicken fat! this is ridiculous that you would put fat in the container for weight! I have never bought your product before and I dont think I will ever again if that's what your company does! You are selling a false product when I buy a container of chicken livers that's all that should be in there!

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10:20 pm EDT

Sanderson Farms Family package of chicken wings

Bought chicken wings at Walmart on 10/16/2021 Denton Texas, the wings were all bad smelling.took them back and they said to contact you all here.the purchase was $10.13+ tax. This is the second pack of wings that was not good, the first pack had brown spots all down the drum parts, this pack here was slimy and smelled terrible

Desired outcome: Refund needed

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2:40 pm EST

Sanderson Farms Whole chicken

I purchased this sanderson farms chicken from a local price chopper. Our recipe is by weight which I found the weight to be inaccurate. I also dumbed over 4 ounces of extra water out of package. The final insult was the extra neck shoved inside the chicken...

Desired outcome: Provide accurate weights to products to inject water into packaging to bring weight up.

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4:22 am EDT

Sanderson Farms Was a employee

First day on the job (First Shift). Hanging the chicken by the legs on shackles. The line was super fast. The Team Leader was only there 3 months watching everything you do, not training the new employees by getting on the line. But standing around giving orders while pulling out her cellphone on the floor once in AwhileThen was threatened to get written up when the line messed up. Her attitude was nasty & unprofessional. If they knew how to talk to the employees & was willing to help they could keep workers.

Desired outcome: $14.25

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11:39 pm EDT

Sanderson Farms Chicken gizzards

To whom it may concern: I am very displeased cooking these gizzards and pouring in my bowl hearing something sounds like a Rock;, I have search called family members and we all seem to see this looking like a tooth. I'm shocked.? I have taken pictures and called Walmart store but they have now closed. I have another pack and surely I will not be cooking. I'm not sure how to take this.

Desired outcome: I’m in shocked and not know what to expect

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6:29 pm EST

Sanderson Farms chicken thigh fillets

I bought two packages of chicken thight fillets (12 fillets total) on Nov 13, 2019. They had so much fat on them that it took me about two hours to trim off the hard fat. I had to leave on the some of the other fat because I got tired of trimming. About 1/3 of the chicken pieces were pure fat. I will not buy any more Sanderson chicken again, I hate think that a 1/3 of the $13.94 I paid was all fat. I would like full refund for the $13.94.

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6:51 pm EDT

Sanderson Farms chicken thighs

We have bought Sanderson Chickens for years, even driving to another store as Fry's does not carry this brand. Today at Safeway we purchased two packages of chicken thighs with a sell by date of Sept 29, 29 and scan numbers of (0 280563 708241 &
0 280563 908603). I can't even guess how many packages of thighs and drumstick we have eaten. all good. These chicken thighs went into the dogs bowl, they were fatty, the meat on the bottom had texture issues, they did not even smell right. I have $12 of food that is not fit to consume. Really, you need to recall this. Marilyn Pinkerton [protected].

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Update by Marilyn Pinkerton
Sep 20, 2019 7:30 pm EDT

2nd try not sure the first one gos submitted. Bought two packages of thighs today at Safeway. Have been eating Sanderson Farms chicken things and legs for years, even having to go to a different store to get them as Fry's does not carry Sanderson. The tags on the chicken show Sept 29 2019 as the sell by date and the scan codes were
[protected] & [protected]. These chickens thighs were quite large, I thought that meant more good chicken to eat -WRONG. No chicken to eat, it was just gross, laced with fat, chewy no taste and did not even smell like chicken. You should recall this and spare your customers . Am seriously hoping this does not make us ill.

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10:04 am EDT

Sanderson Farms worker

I have a 10 year old neice that is being worked by her father in some of your houses .She has extreme allergies and does not need to be breathing the chemicals and chicken feces dust.She has told me it also hurts her back.One of her legs is shorter than the other and trying to compensate it hurts her.I do not know the owners full name but his first name is Ray, and his houses are on Allred Rd.I dont think he is aware of this.Also..if she gets hurt in the houses im sure that Osha and your insurance will not be receptive .
The houses are in theLoyd Star area with Brookhaven Ms listed as residence.

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8:00 am EDT
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Sanderson Farms chicken

U should be ashamed to push these rubbery tasteless massive birds on the public. I cant and wont eat them. Theyre too tuff and one breast is the size of a small turkey. Its ur greed at issue. I have to pay 10 to 15 dollars for a regular sized bird, which is ridiculous. Shame on you, Perdue and all the rest of the companies who do this. And ur alternative is a slightly smaller bird at 2 to 3 times the price. U should absolutely be ashamed...

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Phone number

+1 (800) 844-4030

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www.sandersonfarms.com

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