Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  
Sams Club Logo

Sams Club

Sam's West, Inc.

3500 SE Club Blvd
United States - 72712
Customer Care
(479) 621-5537 0 0
American chain of membership-only retail warehouse clubs owned and operated by Walmart.
Go to Sams Club:    Twitter  Facebook  LinkedIn Google+     

Sams Club Complaints & Reviews

Sams Club - No sams share bonus

Posted: 2014-03-02 by    Brownieb101
Complaint Rating:  100 % with 2 votes
Well lets see I have worked at sams club for over a year I started last year right after the cut off for our sams share which is a yearly bonus. I just found out about a month ago we are not getting a bonus while all the other clubs. Or stores are getting one. Up to 1200 bonus. They didn't...

Sams Club - Texas, College Station - rude and threatened to hit me

Posted: 2013-06-18 by    ktex
Complaint Rating:  100 % with 2 votes
My wife and I shop sams club regularly and sometimes they have food samples to share.This particular Lady shouted to us, try a sample of this.I believe it was some sort of sweets.We walked over to her and I picked up one and she started screaming at me that is one I am dividing up, so I decided...

Sams Club - Texas, Shenandoah - Auto Services

Posted: 2012-12-11 by    HS1992
Complaint Rating:  100 % with 1 votes
Went to replace truck battery. The technician HUGO pulled in my truck with the parking brakes on and there was a lot of burning smell when I picked up my truck about an hour later. Get this over an hour later. Hugo the technician was very insulting and told me that they had probably burnt the...

Sams Club - Texas - Fraudulent Advertising

Posted: 2012-11-22 by    Michele Christie
Complaint Rating:  33 % with 3 votes
Many people went to the Sam's Club website on Wed. Nov. 21 at 10 pm central; 11 pm eastern, to order Black Friday sale items at their online sale. About 5-10 minutes in, at the end of my purchase, I was hit with a screen saying the system was down. Going to the Sam's Facebook page...

Sams Club Customer Service - North Carolina, Gastonia - property damage

Posted: 2012-10-17 by    Joseph Michael Nichols
Complaint Rating:  0 % with 1 votes
My vehicle was damaged in Sams club parking lot after a bad storm several months ago in Gastonia N. C. The parking lot attendants left carts all over the lot while fleeing from the rain . My car received $ 1500.00 dollars in damages . A claim was submitted on site . Sams club management and...

Sams Club - Pennsylvania, Philadelphia - advantage plus card

Posted: 2012-06-03 by    mkremer
Complaint Rating:  100 % with 2 votes
Paid for the advantage plus card with the knowledge I was able to shop before hours. never allowed this last attempt i video recorded the attempt....

Sams Club - California, Folsom - Online purchasing

Posted: 2012-05-25 by    chpfreak
Complaint Rating:  100 % with 1 votes
Dont buy anything online from Sam's. Horrible experience. Spent $3K on couch in March. Never heard anything, no delivery, nothing. Only thing sure of is that our Sam's Discover card got billed fast enough and I paid immediately off. Spent last tow months and countless hours on phone/on...

Sans Club: Vienna Sams Club, WV - West Virginia - Deliver never set up

Posted: 2012-04-24 by    Lee in Athens, Ohio
Complaint Rating:  0 % with 0 votes
I purchased mattress from SAMs club with deliver service. They promised a contact for delivery setup within two business days. However, I have not got any call for the last 4 days. I wonder how their delivery works....

Sams Club in Duluth, GA - Georgia, Duluth - Racism

Posted: 2012-02-22 by    1006dm
Complaint Rating:  0 % with 0 votes
I heard this from my mom and i got so upset. She went there three days ago. She was waiting for the food which was demo. In front of her, there were 2 Spanish ladies. Right after she picked up one fork with the food, the person who did the demo, of course she was white, threw away all forks....

Sams Club - Scam

Posted: 2011-10-17 by    Madhur78
Complaint Rating:  0 % with 3 votes
I ordered for B’day cake at SAMS Club for Sunday. Due to personal emergency I reached SAMS 10 minutes late. I spoke & requested to Store Manager named JOE to assist me, but he was so rude and not ready to even listen me & asked me to come back next day for pickup. Problem here is JOE was...

Smart Circle - Direc TV - Sams Club - Florida, Stuart - Scam Artist

Posted: 2011-08-17 by    JTB1977
Complaint Rating:  57 % with 14 votes
Dont EVER sign up through Sams club for direct tv. They are only authorized retailers and will scam you. They are in Sams Club, Best Buy, Circuit City, Walmart, Etc etc. If you search smart circle scam you will see that its one big mlm pyramid scheme. Scamming their employees and customers....

Sams Club - Spoiled Carnation Evaporated Milk

Posted: 2011-08-14 by    favok
Complaint Rating:  0 % with 1 votes
I have been a consumer of Carnation Evaporated Milk since 5 years old and maybe longer. My wife has also used it her entire life and now at age 64 we find that when buying your product from Sams Club we have had sour milk at least one can in every 8 pack we buy and sometimes more. I have no...

Sams Club - Florida, Brooksville - Glasses

Posted: 2011-08-10 by    SAMS Optical Complaints
Complaint Rating:  0 % with 2 votes
Approximately 1. 5 years ago i purchased a pair of glasses / bifocals from sams club. In the 1. 5 years that i have owned the glasses the frames have now (Officially as of today 08 / 10 / 2011) broken 3 times at the hinge. This time i am not covered for the 1 year warrantee on them. Needless...

Sams Club - New York, Medford - Membership

Posted: 2011-07-19 by    x customer
Complaint Rating:  0 % with 0 votes
I had a Plus membership with Sams Club however did not realize any additional savings with this membership. When I renewed I went to the customer service counter and renewed stating that I wanted just the regular membership not the Plus membership. About 4 months after my renewal I went to check...

Sams Club - Texas, Sugar Land - Treatment of Customers

Posted: 2011-07-18 by    Fort Bend
Complaint Rating:  0 % with 0 votes
I am getting very sick and tired of Sams Club treating customers like cattle. A long line and wait for a cooked chicken... 30 minutes. A long wait in the cashiers line, 30 minutes. One hour wasted... plus the usual crowded aisles and warehouse atmosphere. We really need COSTCO to open up in...

Sams Club Warranty - California, Chino - Not honoring Warranty

Posted: 2011-06-30 by    Craig A Prince
Complaint Rating:  100 % with 1 votes
I simply want to let people know that Sams Club does not stand behind promises that they make concerning warranty service and therefore I would suggest that if you need consumer electronics, buy it from Costco or from Best Buy.

I had spoke to a friend who had the same issue with...

Sams Club of Rocky Mount NC - North Carolina, Rocky Mount - poor customer service

Posted: 2011-06-19 by    melissa dickens
Complaint Rating:  0 % with 2 votes
I purchased a 1 slice pizza combo.The pizza that was under the light was old and no sauce on it.I asked if I could wait for a fresh piece.The lady said sure it would be 6 mins. so I waited, she came back to me after waiting about 15mins at this time.She then asked me wat I was waiting again...

Sams Club - California, Yuba City - Customer service

Posted: 2011-05-27 by    Customer watching
Complaint Rating:  100 % with 2 votes
I am a business owner and shop at Sams Club frequently about 3/4 days a week. I dread going there, but I purchase tobacco products for my store and other things. I had a episode with a employee named Rudy. He works in the cigarette area of the store. I have noticed his customer service skills...

Sams Club - Bad Customer Service

Posted: 2011-03-12 by    Veryupset2
Complaint Rating:  80 % with 5 votes
I went to Sam's club this morning to fill up my car with gas at Sams Club in Glen Burnie, MD, the place was crowded and there were other spaces available, but they were on the opposite lane, that meant that I have to go on the wrong way. When I was halfway to filling up my car, the attendant...

Sams Club - Laptop Warrenty

Posted: 2011-02-22 by    Texas Dan
Complaint Rating:  100 % with 1 votes
I purchased a 3 year extended warrenty. My laptop started freezing up and ended up not starting. I contacted Sams Club and sent the laptop in for repair. I was told by their repair people at Micromedix that they would not service it, unless I paid $180 to repair a superficial crack in the hinge...

Share with Others

Contact Us


Beware When Shopping Online
Beware When Shopping Online
more videos More Videos
RSS Feed

Reply to