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Revolution Golf
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1.0 27 Reviews

How responsive is Revolution Golf's customer service?

0 Resolved
27 Unresolved
Absolutely frustrating 🫠
It's quite possible that Revolution Golf is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Revolution Golf's silence.
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Revolution Golf reviews and complaints 27

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Newest Revolution Golf reviews and complaints

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M
11:17 am EDT

Revolution Golf Sure set Golf

I bought this product on April 2019. It never arrived although I fulfilled every step required to me (import tax payment, etc). According to attached tracking search, it returned to Germany on May 20. Can you please deliver it again to me?

Invoice ID: 1753822

Transaction ID: 3G7276720M8470253

Transaction made al 09:18:14 GMT -03:00

Payed with AMEX Credir Card 4606 U$S 12:52 + PayPal U$S 104.43 = U$S116.95

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1:11 pm EDT

Revolution Golf Cannot access unless I subscribe to Golf Pass.

Have called before and was told would be rectified. Please advise.

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PeteyTHa
, US
May 26, 2020 7:59 am EDT

I’m having the same problem

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R
1:13 pm EDT

Revolution Golf Unable to sign in. I purchased at least one video that I can't view because I can't sign in.

Since I can't sign in I can't get access to a training video I purchased years ago.

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PeteyTHa
, US
May 26, 2020 7:59 am EDT

I’m having the same problem

Is Revolution Golf legit?

Our verdict: Complaints Board's thorough examination reveals Revolution Golf as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Revolution Golf stands out for its commitment to quality and security. Clients considering Revolution Golf should delve into its customer service record to gauge compatibility with their expectations.

Revolution Golf earns 91% level of Trustworthiness

Perfect Trust Endorsement: Revolution Golf achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Revolution Golf. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Revolutiongolf.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Revolutiongolf.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Revolutiongolf.com you are considering visiting, which is associated with Revolution Golf, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Revolution Golf as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Revolution Golf have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • While Revolution Golf has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 27 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Revolutiongolf.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The revolutiongolf.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
D
4:21 pm EST

Revolution Golf tasco range finder

When I shoot the same target 4 times in a row, I get 4 different distances. Moreover, when I compare the distance I read with the Tasco to my buddies' range finders, it gives me a different reading, sometimea 7-8 yards different. I cannot feel confident about my club selection using the Tasco T2G, and don't trust it.
Revolution Golf will not do the right thing and let me return this product that I paid $200 for. They clearly do not stand behind this product.

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9:33 am EST
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Revolution Golf swami gps watch

Watch turned out to be very slow and difficult to use PLUS it kept freezing up on the course. I only used it for two rounds since it was over the holidays and too cold to golf. I finally got in touch with them (no contact numbers on any paperwork I got) and the only sheet of paper I got was their return policy which said nothing and it did not even have a ship date on it. I bought it on Dec 8th and I received it on Dec 13th. I called this morning (Dec 15th) and requested a RMA to send it back to get my money back but I was told it was over 30 days and that I was SOL. I would like to get a refund for the obviously defective item (used twice and doesn't work.)

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6:59 pm EDT
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Revolution Golf application membership

I did not want membership. They did not have autherization to charge my credit card. Once again I did not apply for membership so please cancel membership. Please refund my credit card as i did not want membership. I wrote several times that I did not want a membership but they ignored my request. Donnie G. Koym, [protected]@gmail.com., [protected], 1407 W. Palm Dr., Aransas Pass, , Tx.78336

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10:42 pm EDT
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Revolution Golf oncore avant golf balls

on order number 1658200, Purchased 2 dozen OnCore Avant golf balls as advertised with a "Rock-solid 100% guarantee" if not completely totally delighted. Sent back one unopened dozen and have not received a 100% refund of $27.00. shipped out 5/20/19 -- UPS tracking No. 1Z6594560354051920, from Franklin Park, IL should have received 5/22 or 5/23... Have not received refund. ? Should not have taken over 1 month!
Please advise any problem(s)
Thank you,
JHH

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8:14 am EST

Revolution Golf have access to my purchased products

Have been a member of rg since it was formed. Over these years I have purchased many videos. Until recently this was no problem but now is impossible. This is my complaint. You have all my details my email is [protected]@gmail.com;you reject all the passwords I have had. Now will you kindly inform of your required method to access my purchases as straightforwardly as possible please

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8:46 am EST

Revolution Golf non delivery of teeless driver

I ordered the Teeless Driver on January 14. I was told delivery would be within a week. It has been two weeks and I have not received my Teeless Driver!
My order Number is 1725296.
What is going on?
Why haven't I receiver my Teeless Driver?!?!?!?!?!
You have my $247.00 but I have no Teeless Driver!
Should I contact Golf Channel?
Should I contact Nota Begay?
What do I need to do to get satisfaction?

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M
11:16 am EDT

Revolution Golf return policy

IF you buy from these people, make sure you have copies of the return time for the product you purchase. I bought a driver, the "ad page" showed a try it for 90 days, if you don't love it, send it back...the 90 days is now 30 days and I have a driver that sucks. I also sent them emails asking to return it within the 30 days but somehow they never received them, so out of luck there too. I should have known better and from now on will stick to buying clubs locally.

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3:23 pm EDT
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Revolution Golf t less premium club

Was told by your representative that I was put on a preferred list, by text! Called in and was told you're sold out! This is the same day I was to call! Some nerve! THEN was told you were getting a shipment the next day and it may be on there? TODAY, checking on the order, I'm told six to eight weeks! What crap is this! If the manufacturer can't supply, YOU PEOPLE shouldn't advertise! AND LIE to your PREFERRED CUSTOMERS!

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docpoppa
, US
Sep 26, 2019 10:16 am EDT

I ordered the TEELESS DRIVER; used it a couple of times then, the head developed a fracture line. I've tried to return the club; however I can not seem to get a RMA. I connot get a refund unless you have a RMA, NO EXCEPTIONS.

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2:24 pm EST
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Revolution Golf piq multisport sensor

Order ID 1516531

I received the subject item and followed the instructions for setting up the application for golf.
The issue I have is that when I went to attach the clip to my golf glove at the range, the velcro strip fell off the clip, and was unable to use. I have tried re-gluing the velcro to the clip, but no luck.

I am requesting a replacement clip for the golf glove sent to my shipping address at 1711 Cuddaback AVe, Niagara Falls, NY 14303 ASAP.

Thanks for your prompt attention to this matter.

Wayne Ursacki
[protected]

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3:31 am EST
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Revolution Golf callaway golfit watch ordered oct. 26th, 2017 not delivered, money not refunded

The above item has not been to delivered ref:_00D301Dn7._5008014pa4Q:ref. RG told me in a letter that the customs refused it due to invalid address, although my address was correct.
I wrote to RG telling them that I was still interested in the item and they answered 2017-13-12 that I should allow 7-10 business days for the credit to be processed. Since then I have written 3 mails which remained unanswered and I didn't get the money either.
Can somebody recommend what to do?
Michael

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Shaun R.
, US
Jan 03, 2018 4:38 am EST

Hi Michael.

Have you tried just buying it local?

ComplaintsBoard
M
6:10 am EST
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Revolution Golf callaway order number 1453976 placed on 10/27/2017 1:58:38 am product name price quantity total callaway golfit (black) $147.00 1 147 $ $147.00

On Oct. 26th, 2017 I ordered an item ref:_00D301Dn7._5008014pa4Q:ref Golf.
I have tracked it with USPS. This is the last information I could find:
USPS Tracking Number: LB300011664US Status
In-Transit October 31, 2017 at 3:47 pm.
Departed
COPENHAGEN, DENMARK.
Can you tell me when the Callaway GOLFit watch will arrive at my address?
I have already sent emails to Revolution Golf on Nov. 5th and Nov18th, but I get no answer.
The money gas been taken off my account on Oct. 30th 2017.
My address is
Michael Rotthäuser,
Speldorfer Str, 18
46049 Oberhausen
Germany
Can you tell me what I can do?
Michael Rotthäuser

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2:01 pm EDT
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Revolution Golf golf club not shipped despite sending 3 emails and 3 unsuccessful calls

Dear Sirs

On 21 October 2017 I placed an order for 3 Tour Edge Hot Launch golf clubs Order Number 1450648 which was accepted and I received an email telling me that if I placed another order it will be shipped free. Accprdingly I placed another order for a Tour Hot Launch 11 Wood Club. This club was not sent to me. I did receive the 3 clubs but not the 11 Wood.

I received two separate Order confirmations from Revolution Golf but both had the same order number and shipment number !

I checked with UPS and was told to contact Revolution golf to find out if they sent two shipments. However, the company do not answer the phone I call on the number is [protected] and this is costong me lot of money calling from the UK

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10:50 am EDT
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Revolution Golf refund of golf club return

I asked Rev Golf for a return authorization to return Cobra Max hybrid. Adam Rachid provided the required info. I returned the item Sept 11...and verified it was successfully received. I have sent numerous emails and phone calls to check on my refund. To date (Sept 19) I have heard nothing.

Tom Gardner
Order : 1424426
CSR: Adam Rachid
Item: cobra max hybrid
Returned to: mchenry, Il

Thank you

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5:18 pm EDT
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Revolution Golf order fulfilment

Ordered the clubhub early in June after swapping emails regarding international delivery (Australia). Delivery is not free internatioanlly, costs US$30. There was no suggestion I would be still waiting a month later, with no firm idea of when it might be delivered from the freight carrier, and what seems like the usual "we are busy, back to you in 3-5 days" messagefrom their website. It's a shame because I think generally the site is great and I've wanted to spend some money with them.

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7:29 am EDT

Revolution Golf customer service needs help!

Ordered 4 and 6 Hybrid tour edge clubs May 29 at 10:30 PM. Called and emailed 9:00 AM the next morning to change to 3 and 5 hybrids. Talked to Jeff, he said oh I have your order here no problem. $ days later got the 4 and 6 I had canceled. Contacted re getting an RMA. Sent clubs in on 6/6, they were received on 6/7. Called and told them I'd like a credit and don't send me any replacements. Called back on 6/15 to check on my credit. IT was like they never heard of it. After waiting on the phone for 20 minutes, the rep came back to say that he had gotten it approved and I would be seeing my credit in 7 to 10 days. It is now 7 days later and still no credit. Very hard to contact these people. If you email them you get an auto response saying they are very busy and you will get a response in 3-5 days!”

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5:18 pm EDT

Revolution Golf distance video

This company is completely messed up. They can't seem to stream a video to my login account. It took me 3 days to figure out where my video link was. Finally, I asked them to refund my money --- which is now going to take 7 to 10 days. Unbelievable. I ordered from this company because the ads displayed people that could be counted on to deliver a quality product. Just goes to show you that it's a large gap between advertising and performance. I had previously purchased a training aid which I think I will now return before they go out of business. A company with this many complaints can't survive long.

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6:44 pm EST
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Revolution Golf Order fulfillment/return

I recently joined and took advantage of an equipment offer. I almost immediately requested they cancel the order, but it shipped a day or so later anyway.

When the order arrived, it was wrong. One of the clubs shipped as just a clubhead, without the shaft that was clearly specified. Upon further review, the Order Confirmation, Shipping Confirmation and Packing Slip all list the products differently. It was pretty much a complete failure from an order fulfillment perspective.

I'm trying to return the order, yet they still won't cover the return shipping...despite having charged for shipping upfront AND fulfilling the order wrong.

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