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RC Willey Home Furnishings

RC Willey Home Furnishings

2301 South 300 West
Salt Lake City
Utah
United States - UT84115
Customer Care
Tollfree:+1 888 584 5156
Work days:
Mon7 AM - 9 PM
Tue7 AM - 9 PM
Wed7 AM - 9 PM
Thu7 AM - 9 PM
Fri7 AM - 9 PM
Sat7 AM - 9 PM
SunClosed
Additional Contacts & Information:
http://www.rcwilley.com/Contact-Us.jsp
 
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RC Willey Home Furnishings Complaints & Reviews

Rc Willey - Utah, Orem - Fraudulent Serta Mattress Warranties

Posted: 2015-07-12 by    SyberVision
Complaint Rating:  0 % with 0 votes
Prior to lower lumbar double fusion surgery I purchased an $1800 Serta Pillow Top mattress in 2011 at RC Willey in Orem, UT . I was told that the mattress came with a 10 year warranty.

About 12 months ago the mattress started to sag both horizontally and vertically, became lopsided,...

Rc Willey - Nevada, Las Vegas - Floor Installation

Posted: 2013-07-05 by    DDFred
Complaint Rating:  0 % with 0 votes
I purchased some laminate flooring from RC Willey and also had them install it. After the first installation the entire floor squeaked when you walked on it. They came out to inspect it and decided the floor needed to be re-installed and glued down. After the second installation the floor still...

Rc Willey - Utah, West Valley City - defective bed

Posted: 2013-06-17 by    Rotomo
Complaint Rating:  0 % with 1 votes
A little over a year ago, I purchased a bed from the RC Willey in West Valley City, Utah. Now this bed had a few problems. The side rails kept breaking. RC Willey sent out a repair team several times to fix the bed. About 11 months into owning the bed, it broke beyond repair. Since the bed was...

Rc Willey Accounting - Nevada, Reno - Felony Theft

Posted: 2013-06-08 by    vickyanddavid
Complaint Rating:  0 % with 0 votes
November 2012 I bought a Kitchen Range on 12 month NI account. In January 2013 I bought a Table and Chair Set on 6 month NI account. In April 2013 I purchased a Dishwasher for $777.20 on my ATM/Credit card.
The complaints for the Kitchen Range are that I had to pay extra for Delivery/Install/Bracing...

Rc Willey - Utah, Murray - Warranty con

Posted: 2013-01-18 by    connedbyRCW
Complaint Rating:  0 % with 0 votes
I purchased a twin sleeper sofa (product number 3236455) for $2, 000.01. I paid an additional $49.99 for their 7 year fabric protection cover. Prior to purchasing the fabric protector the sales lady specifically assured my wife and I that all stains were covered. Within a month of purchase we...

Rc Willey - Utah, Salt Lake City - installation

Posted: 2013-01-17 by    Allen S.
Complaint Rating:  0 % with 0 votes
RC Willey recommends Certified Installs for all their frig and cooktop installation. DO NOT USE THEM. Certified Installs do NOT know the first thing about installing cooktops. The fellow they sent to our home did not know if the stove was 110 or 220 volts! And he was going to be doing the electrical...

Rcwilley - Utah, Taylorsville - poor customer service

Posted: 2012-11-29 by    kidsmom80
Complaint Rating:  0 % with 0 votes
I have been a customer with rcwilley for 14 years. We have bought furniture, appliances, electronics flooring and etc. We also pay extra to have everything installed. After 14 years I had my first complaint. We spent over 4, 000 dollars on furniture and over 3, 000 dollars for 2 tv's, sound...

Rc Willey - Employees are aloud to lie who knew

Posted: 2012-11-24 by    Samantha Fentser
Complaint Rating:  100 % with 1 votes
I own a small local business so we try to get a the deals we can because we don't really have any distributors. We sen't four of our employee's to do black Friday at rc willey including me. They were there until 12 am to 8 am. That is 8 hours in freezing conditions They were in...

Rc Willey - RC Willey taking advantage of Customers

Posted: 2012-11-07 by    Aibrice
Complaint Rating:  100 % with 1 votes
Help for the consumer, I want it known how RC Willey Of Las Vegas treats their customer’s. I purchased a new refrigerator 6 months ago. I also have a service warranty for 1 year. I purchased the refrigerator in February 2012 and it is now November 2012. A month after purchasing it The...

R. C. Willey's - Nevada, Reno - Fraud

Posted: 2012-02-08 by    Sean B
Complaint Rating:  100 % with 1 votes
I purchased a higher end laptop from R.C. Willey's in Reno, Nv on Thursday, January 12th. I needed to use it for a photo shoot I was doing in Lake Tahoe that weekend. I got to the cabin where the shoot was staged and unpacked the laptop. Plugged it in, turned it on and got some lights on...

Rc Willey - Poor service

Posted: 2011-10-31 by    Micheal23
Complaint Rating:  0 % with 1 votes
I have purchased several pieces of furniture from RC Willey in Reno Nevada. I am very disappointed after speaking with their customer service representative regarding issues I'm having with my bed and my recliner chairs.

After having my bed for only 2 years, the main support,...

Rc Willey - Utah - Honoring Coupons

Posted: 2011-05-31 by    jazzfan87
Complaint Rating:  0 % with 0 votes
My Wife and I went to RC Willey on Memorial Day to purchase a camcorder. RC Willey had put in their Sunday ad that they were offering a free gift card for $25 to the first 200 people through the door. We woke up early and stood in the cold, drizzling rain for over half an hour in order to get...

Rc Willey - No warranty support

Posted: 2011-04-07 by    Mike Ledingham
Complaint Rating:  0 % with 0 votes
We bought a Spring Air mattress and box springs from RC Willey. After 3 years we had sagging on both sides. We turned it but because it is a pillow-top we could not flip it. They sent someone out and it had only sunk 1 1/4" so, in their opinion, it was not a defective mattress. The store did...

Rc Willey - California, Rocklin - Lack of Customer Service

Posted: 2011-01-19 by    P.F
Complaint Rating:  100 % with 2 votes
I ordered two sofa's, a bookshelf, a TV stand, a Bed and a dresser from RC Willey. They were unable to deliver for a few days so I opted to arrange to collect the Bed and Dresser as my son needed one right away. I told the sales person when discussing this that I would arrange to have it...

Chest Of Drawers Has Termites Rc Willey - Utah, Salt Lake City - TERMITES, SELLING USED BED AS NEW

Posted:    blvnyrslf
Complaint Rating:  100 % with 1 votes
HELLO,
AFTER BUYING 3 MAJOR APPLIANCES, AN ENTERTAINMENT CENTER, A TV, A BED, AND MORE THEY ALSO SOLD ME A CHEST OF DRAWERS WITH !! TERMITES !! IN IT...
I SOON DISCOVERED THE EVIDENCE, AND IMMEDIATELY CONTACTED RC WILLEY. SOMEONE CAME OUT TO INSPECT AND DETERMINED THAT THE DROPPINGS...

Rc Willey - Utah, Salt Lake City - TERMITES, SELLING USEDBED AS NEW

Posted:    blvnyrslf
Complaint Rating:  0 % with 1 votes
HELLO,
AFTER BUYING 3 MAJOR APPLIANCES, AN ENTERTAINMENT CENTER, A TV, A BED, AND MORE THEY ALSO SOLD ME A CHEST OF DRAWERS WITH !! TERMITES !! IN IT... I SOON DISCOVERED THE EVIDENCE, AND IMMEDIATELY CONTACTED RC WILLEY. SOMEONE CAME OUT TO INSPECT AND DETERMINED THAT THE DROPPINGS...

Rc Willey Chest Of Drawers - Utah, Salt Lake City - HELP! TERMITES!

Posted:    blvnyrslf
Complaint Rating:  100 % with 3 votes
HELLO,
AFTER BUYING 3 MAJOR APPLIANCES, AN ENTERTAINMENT CENTER, A TV, A BED, I NEED TO BUY ANOTHER BED. I HAVE CONSIDERED THIS FIRM, BUT THEY ALSO SOLD ME A CHEST OF DRAWERS WITH BUGS IN IT; TERMITES, I BELIEVE. I DISCOVERED THE EVIDENCE, ROWS OF SAWDUST, AND IMMEDIATELY CONTACTED RC...

Rc Wiley - Nevada, las vegas nv. - terrible service

Posted:    mel myers
Complaint Rating:  100 % with 4 votes
their salesperson sold me on buying a large screen sony tv but neglected to tell me that they didn't have any in stock...it took over 5 weeks of being without the set before it was delivered and at no time did they ever feel it was necessary to do anything to make up for the inconvenience...

Rc Willey - They refuse to honor their 1 year warranty and replace it

Posted:    Amexine
Complaint Rating:  50 % with 2 votes
Almost a year ago we purchased a $1600 latex mattress set which has completely broken down in its support. It has become lumpy and extremely uncomfortable. We wake up every morning miserable and in pain. We rarely sleep a full night anymore. The first few months it was great but it has increasingly...

Rc Willey - California, Rocklin - Damaged Furniture

Posted:    Concerned Former Customer
Complaint Rating:  100 % with 1 votes
I just have to start off saying I have never experienced worse customer service ANYWHERE!

My husband and I were shopping for some new living room furniture, dining room furniture, flat screen LCD TV, as well as all new kitchen appliances, flooring, washer/dryer, and a kids bed....

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