Publishers Clearing House / PCH.com
reviews and complaints

For the past three days, I haven’t been able to use this app - when I try, I get a “session timed out - try again in a moment” message. I tried using the menu, but am unable to do anything. I removed and reapplied the app, and even reset my iPhone without any change - what’s up? I am a VIP Elite, and am concerned with losing my state s! HELP!

My name is Barbara Scroggins 59 yes. Old. 205 Division Grand Rapids Michigan 49507. I have been an active player of PCH for over twelve years. My status is VIP ELITE so I'm told. I recieve active emails to my email address stating that I have won fifty thousand. Ten thousand, and even five thousand as well as various gifts like a smart watch for example. But I have yet to receive anything from PCH. While I'm actively on a sight like pch.com I am suddenly locked out, and this goes on every day. I receive nasty messages concerning sex as well as repeated phone calls. Check my history I am very dedicated and don't deserve this type of treatment I any case. I have responded to this problem before but never nothing to let me know that you even care.well thanks anyway [protected]

A game on pch.com is a wheel just like wheel of fortune and I have played it alot and it lands on toxens 99.9 % of the time but 2 times it landed on money. 1 time it landed on $20.00 but said I won tokens instead and the other time it landed on $ 5,000 dollars but it said I won 250 tokens instead and when I called customer service they were rude and tryed to cover it up with excusses to not pay me. I know all of the games on there are rigged and something needs done about it. The 2 times it landed on money was the 3rd week of feb 2022 and feb 27 2022.

I have been harrased and lied to and scammed by your so-call employees. I have been to I have won and I keep getting told I need to pay this and that and it keeps going on. I had one of your so-call employee hacked into my old email account and I had to get another one. I still keep getting email and constantly hearing from them. Alsao I had to get a new phone number because I kept get text from PCH that I won anf I nned to pay this and that. I have told the Chairperson about being harrased and he just tells me to ignore and I do, but it continues on.

On 1.29.2022, I received an email from PCH saying that I had won $400.00.

At first I thought that it was a scam. I contacted PCH and they said that I did win.

However it would take 3 to 5 weeks to get my check, which did not sound right to me. I looked up on the website as to how long this takes and learned that PCH sends these checks out immediately. I have sent PCH a screenshot of the entire email. WHERE IS MY MONEY? This could not have been a scam for it was like all the other emails that PCH sends out. I spoke to one customer service representative and he said he did not see where I won, but then he said yes you did but it takes 5 weeks. I really need this money badly. Will someone kindly tell me what is going on.

Mary H. Davis complaint ID [protected]

I ordered 2 pots because I thought the hole on top of lids seem pretty cool. The actual pots have rusted on me and I cannot contact anyone to return. The pots are not even (6) six months old.

When I try to start one of the pch games I get a blank white screen. This also happens when I try to play a set of 5 scratchoff cards.

I was blocked from responding to PCH Search websites and From PCH Frontpage, websites, even though their Departments sent these different amounts of prizes to search! I called the PCH office and ask the person that answer the phone why were these website blocked? I was told there weren't any reason for me to be blocked because I am not on any restrictions! As of this day I am still being blocked for no apparent reason! The last 4 days I am Blocked from playing games, Instant Win, Scratch Off, Vip games! Also Vips get 100, 000 tokens for being A Vip! I have not received these tokens many times, same thing with surveys I have taken surveys but did not receive the tokens promised! I am tied of this bad behavior and treatment! I HAVE BEEN A Customer of PCH FROM May 2002 20 years, but I WILL Not deal with this ugly, childish, unprofessional behavior another week! I have spent thousands of dollars in 20 years and never won a thing! I will not continue to spend money with a company that allows this behavior toward their customers! These games are suppose to be fun but you get stressed out from just trying to play them! I DO NOT ACCEPT THIS Bad Behavior! IT needs to be stopped! immediately! J. Richards

Enticed to answer PCH surveys by promises of 100, 000 - 150, 000 tokens, it is clear that it's a scam. What I once thought was a rechnical glitch has become far too frequent. After spending 20-40 minutes answering hundreds of questions, surveys (once 85-97% completed) suddenly close. On at least two occasions surveys were 90%÷ completed before being closed because I didn't qualy!?! On three other occasion, surveys mysteriously closed once 85, 93, 97 percent of answers were provided. WHY DO THESE "Glitches" NOT HAPPEN WHEN SURVEYS ARE 10 OR 20% COMPLETED? They only seem to happen when the companies have received the info they wanted and then deny you the promised compensation )
Adding insult to injury, you can't really complain to PCH. If you attempt to notify PCH you are directed to link which requires you to enter a Customer ID BEFORE you can file your claim / complaint. Here's the catch: YOU MUST PURCHASE SOMETHING FROM PCH TO HAVE CUSTOMER ID. If you don't pay PCH you no right to complain.

I ordered Dolly for my brother for Christmas we barely got it in time, but Post Office wouldn't not deliver it, said they could not. So I had to go pick it up, when I got there the package was very badly damaged. But I brought it home hoping it was okay only the package that was damaged. I had by brother-in-law to look at it, it was broken. So I had to run to town to get something else for my brothers gift. I can't even send it back the package is greatly damaged. So what do I do, got bill for something that is broke.

I received an email this morning from PCH with an invoice for items I did not order.

My customer ID is [protected] and the PCH order Number is [protected].

I will not pay this invoice and will not pay to return it if it arrives.

There have been many complaints of this nature and the overall reputation of PCH is quite low. Their merchandise is overpriced and of low quality.

Took PCH Survey, answerd questions, completed survey only to find out at end survey said I am enelgible m burnt for tokens i didn't get. Survey wasn't dependent upon whether I answered their questions but rather I had partaken in completeing their survey. I am more than sure of many people who have visted Publishers Clearing House and clicked on the survey button feel cheated as well. Perhaps it not all the surveyors who do bussiness with PCH but a few and this needs to be looked into and corected immediately, I presume PCH is getting a monetary percentage from such who do business with them and need to take action against those who lie pretending to give the players tokens and than don't deliver.

I've never seen this amount of online advertising ever. I've worked in advertising for decades. This is so annoying and persistent and now it is political! This is severely affecting my psychological condition. Your plan of giving people hope of winning some money is a sick joke. You should be ashamed.
Changing people's lives? Right, drawing people into your web of lies just to pommel them with numerous political ads and no hope of EVER winning even $10!

I got a product in the mail today that I didnot order. I do not want to pay postage to return it. cna tyou sent me a return postage label?

Prouct #541TD1 Ocer the door organizer.
Price 15.99
I have no use for this idem and there for know that I did not order it. I do not want to pay postage to return it.
Please sent label to 1670 Dixie Highway, Hamilton, Ohio 45011

I received an offer for a thirty dollar gift because I was a loyal for years. I ordered solar pathway lights and a id roller stamp. there value was app thirty dollars. when I received my products I was billed 43.07 I was told the free gift was two cheap writing pens they sent. when I called they said I was to pay the money for the products. I could get the pens att the dollar tree for 1.00. this is a scam and the products are not worth one half of what you are charging. I was treated badly by a customer agent named Snyder. this man should be fired

I got a check for 1.08 says it's a refund, I ordered the remote-control stick-up lights they were sure more than 1.08 now am I getting this order, or not is this one dollar and eight cents check real, I am checking to see if it is.

Yesterday, 11/12/2021, I received a package at my office (the primary mailing address for PCH promoted products). It contained a reverse retractable umbrella that I'm not sure I ordered since I received one a few months earlier that I know I ordered. Anyway, the date on the invoice was 9/30/2021 with a request to pay and mail by 10/18/2021. I cannot determine if PCH mailed this product & invoice after the return deadline. However, it's not the first time this has happened, or if the USPS is so slow under Post Master Louis DeJoy that delivery was delayed for 6 weeks or more. In the past, I've also received "free mystery gifts" for which I was charged a shipping fee. There's nothing free about them and the merchandise appears to be surplus products that other customers didn't want. I've also received some merchandise that I'm quite sure I did not order. Because I haven't taken photos of my order forms, I am not 100% sure that I didn't order some of the items, but many aren't something I would typically be interested in. Be advised that I will be filing a complaint with the Federal Consumer Financial Protection Bureau (CFPB) asking them to look into what I believe are border-line fraudulent business practices by PCH, especially the unsolicited "free mystery gifts" for which shipping is charged. For this most recent delivery, I have taken photos of the package and label in which the umbrella was shipped as well as the envelope in which I mailed payment today.

I have be playing pch contests as far back as 8 track tapes. And thus far I have spent a lot of money on products but have only won $40 total over all these years. I pretty much play every day and YES, it is a total waste of time and stamps and internet mega bites. Oh yes I have lots of tokens but they don't win either when I redeem them. I wonder how much money the so called pch team make.

i did not order anything so do not charge me! [protected]@hotmail.com I looked at different items but i did not order anything at all. do not charge me as I will cancel any payments you try to get~~

On Your History Quizzes there was an error. A few days ago according to your correct answer, John Adams and Theodore Roosevelt both died the same day July 04, 1826.
This is not true. Thomas Jefferson and John Adams both died on July 04, 1826. Theodore Roosevelt was born in 1858. Please correct your records.
It bothers me when mistakes like this are made, as they are untrue and not historically accurate.