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NACA Customer Care Service

Neighborhood Assistance Corporation of America

225 Centre Street
Boston
Massachusetts
United States - 02119

Customer Support Phone Numbers

Phone:
+1 617 250 6222 0 0
 
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NACA Complaints & Reviews

NACA / To NACA or Not To NACA

As
ASett on Apr 22, 2016
3-31-16 Applicant *3102 I purchased a home through the NACA home purchase program! I had to lead off with that statement to remind myself there was actually a benefit to being subjected to the litigation-type maze of red tape I just experienced. This whole ordeal has tested and challenged...

NACA (Neighborhood Assistance Corporation of America) / We needed help lowering our mortgage and refinance, they did nothing!

Re
Reviewer42384 on Jan 21, 2016
Client #: 1805041. We went to Naca in Miami, hoping that they would help us refinance our mortgage at a much lower amount per month because at the current amount, no way we could afford it. We spend all day long, going from one person to the other, promises galore, they even promised our...

NACA - Texas, Houston / NACA worked for me

1s
1st Time Homeowner on Dec 30, 2015
I purchased my first home through NACA this year in Houston. While it is admittedly a lengthy process, the program is set up in the best interest of the home buyer in that it prepares you for the realities of home ownership. I am a single mother and would not have been able to purchase...

NACA - New York, New York / Mortgage

Lo
Long Island Lady on Jun 27, 2015
I am now a homeowner because of NACA. I feel so blessed !! I took me about a year to get my finances and credit in order but NACA walked me through it every step of the way. I had monthly meetings with my counselor. We reviewed the every item on my credit report. I had to do a lot of leg...

NACA - Georgia, Lithia Springs / Home Modification

D2
d2015 on Jun 23, 2015
I contacted NACA in 2012 to modify my mortgage. I spoke with someone over the phone. I submitted paper via mail. With a few weeks later I was advised to attend an upcoming event in my city. I attended the event with all proper paperwork. Part of the process at the event I spoke with a...

NACA - Massachusetts / assistance

La
Latay on Sep 27, 2012
If you have anty complaints about the NACA process or any issues obtaining the information you need please submit your NACA id # as well as a detailed explaination of your issue to lmassey@naca.com . I will address all concerns and make the NACA experince a experince that you will never...

NACA - Texas, San Antonio / fraud

Ce
Cecelia Garcia on Jul 18, 2012
I lost my home in 2005 after being layed off. We began the process in 2011 here we are in July 2012 and nothing. I resubmitted everything at least 12 times invited everyone in the church to join and apply it is a fraud. Its as if the the main office wants loans to fail. May everything that...

NACA / false promises

Mo
NEIGHBORHOOD ASSISTANCE CORPORATION OF AMERICA THEY JUST TAKE GOVERNMENT FUNDS; LOAD UP THEIR CLIENT FILES THEN SCREW THE HOMEOWNERS TWISTING IN THE WIND TRYING FOR LOANS MODS; OTHER HELP. THEY ARE JUST A BIG PHONY SCAM

NACA / Bad customer service

Ke
Now days mortgage companies don't understand what the customer is going thru because its not them. We're all living in a world where people just don't care, respect is no more. Making money off of the consumer is the key. and if you don't have money they don't...

NACA - Missouri, Kansas City / Something seems fishy

My husband and I tried to buy a home using NACA in the Kansas City area. We went through their complicated process for over a year. We finally decided that they were untrustworthy and used a different lender. We have great credit and we were asked to provide all kinds of extra paperwork...

NACA - New Jersey, Trenton / fraud, theft by deception

Sometime ago I contacted the people at the Neighborhood Assistance Corporation of America. I paid the fee to join and I sent them all of my homeowner's information. They told me that they help people so that they do not lose their homes. I spent hours on the phone as well as in...

NACA / Bad service

Oc
I started working with NACA in July 2009, I am in need of a loan mod. I've done everything required, I've had patience in that they didn't call me the first 3 times, I've had no follow-up to date, I've called faithfully each month, and endured the phone...

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