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Mahanagar Telephone Nigam Limited

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
India - 110003
Customer Care
Phone:+91 11 2431 0212
 +91 11 2432 0051
Additional Contacts:

Customer SelfCare:
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MTNL Complaints & Reviews

Mtnl Land Line - Dead phone

Posted: 2015-04-22 by    Piara Singh parti
Complaint Rating:  0 % with 0 votes
Phone is dead for the whole month and every time I register complaint online, I promptly get an sms stating that the complaint has been attended to.Phone is dead till date....


Posted: 2013-11-28 by    kapil12345678
Complaint Rating:  0 % with 0 votes

Mtnl Delhi - MTNL the looting nigam ltd.

Posted: 2013-08-27 by    vikram99999
Complaint Rating:  0 % with 0 votes
I have a broadband connection from mtnl no. 22786062. My connection has not been working properly since last 12 days even at present the problem is yet to be rectified How can a company ask for bill for the period the service was not working, this is so because in our country only companies...


Posted: 2012-10-20 by    RISHI90
Complaint Rating:  0 % with 0 votes
My internet was not working since past a month. I called up MTNL Customer Care. They provided me with no. of my nearset MTNL Telephone exchange. I Spoke to the manager and requested her in soft spoken words that its really urgent plz send an engineer Asap. She positively replied that engineer...

Mtnl Dolphin - network problem

Posted: 2012-08-17 by    cph
Complaint Rating:  0 % with 0 votes
I am using mtnl dolphin jeevan-sathi govt. employee post paid plan for several years.My mobile no.is 9868884164 & 9868884139.I have complained for network problem numerous times in the last four-five (4-5) yrs on 1503 customer care no.but after 2-3 months of complain when I enquire about the...

Mtnl Telephone Exchange Mira Road - cust care is not responding no value for the cust

Posted: 2012-07-31 by    satputeyogesh
Complaint Rating:  100 % with 1 votes
cust care is not responding no value for the cust, mostly the tellecaller extcative have no proper knowledege And they do not respond us nicely, we knw more thn them abt IT, they must get good knwledge of IT, only the girls staff are not responding to cust nd if they dont knw abt it they disconn...

Mtnl (Dolphin) Gsm Mobile - Network Problem

Posted: 2012-07-30 by    Arjun Prasad
Complaint Rating:  0 % with 0 votes
I have three number of MTNL (Dolphin). I suffered from network problem from six month. I have submitted complaint but no any response...

Dolphin Mtnl - Phone disconnected after paying bills

Posted: 2011-09-08 by    purvish parikh
Complaint Rating:  0 % with 0 votes

My mobile no 9869275315 under name of Purvish Parikh which is post paid
i purchase my sim in the year 16-02-2004 at that time i paid the activation charge rs 540.00
in cash. i have plan F.

my first bill came in the month of may 04 bill date...

Mtnl Iptv - iptv not working

Posted: 2011-08-19 by    Anjali Saxena
Complaint Rating:  0 % with 0 votes
iptv id: 26268344

we have installed iptv on 8/08/2011 and it stops working on 9/08/2011. we have lodged many complaints over phone but no action has been taken yet..Even after more than 10 days, the customer care executive told that engineer will solve the issue and engineer on...


Posted: 2011-05-05 by    ashu39707955
Complaint Rating:  100 % with 1 votes
Dear Sir/Madam,

My phone no is 22190777 is not working (no dial tone) from 25-4-2011 to till date and i have alredy complained but did not get response from your side. I have received bill also but our phone has not been working for last 10 days so we have no reason to pay this...

Dolphin Mtnl - unnecessary recovery of music station

Posted: 2011-02-16 by    chitta roy
Complaint Rating:  0 % with 0 votes
i have repeatedly complaianed to MTNL customer office for stoppate of Music station since last one year. But whenever I complained thay promised that it would be stopped within two days and never recovered. But subsequently again recovery made without any information. I lastly reported to MTNL...

Mtnl / Dolphin - Poor Network/Call drops

Posted: 2011-01-10 by    A Jain
Complaint Rating:  100 % with 1 votes
Since past one week, I am facing serious problem due to call drops. A call does not last for more than a minute and most of the time I get an error message 'Network Busy'.
With the introduction of Mobile Number Portability, I was expecting an improvement in Dolphin services....

MTNL - land line &broadband out of order since 15th of Aug,2010

Posted:    Anita Arora
Complaint Rating:  0 % with 0 votes
my landline & internet is out of order since 15th Aug, 2010, Comp Registered No at 198 is 3 dt 15th Aug, I registered complaint on e-mail also on 23 Aug ref no 91170, Repeat Comp Ref No 91420 dt 25Aug, I talked to MTNL concern DT, Mr Kakroo On his mob, sevearal time but to fail to get telephone...

MTNL - I have called about 1000 times to there office but no response

Posted:    Gottller
Complaint Rating:  0 % with 0 votes
I have called them several time to fix the Internet which is not working every month for 8-10 days. I have taken a unlimited package but it is down almost 8-10 days in month. I have call about 1000 times to there office but no response. They say either they have strik or no support. I have looged...

MTNL - Bad mobile network coverage and landline connection

Posted:    ShantanuKrIn
Complaint Rating:  100 % with 3 votes
Very bad service in Andrewsganj Extension, Delhi. Have complained so many times but no action. Cellular service is really very very irritating. I think MTNL should take extreme steps if they need to survive in this market and to retain his loyal customers....

MTNL - Improper Behaviour of MTNL staff

Posted:    Onkarnath Sharma
Complaint Rating:  0 % with 1 votes
I am living in Delhi. I went to the mtnl office in sector9 on 18th dec.2009 for submitting the application for the disconnection of my landline and the internet connection but the staff refused to take the application. Their behaviour was very rude towards me. On 26th dec.2009 I went their again...

Mtnl Landline Phone - Distarbance in Line

Posted:    Ratan lal
Complaint Rating:  0 % with 0 votes
Dear Sir

My self Ratan Lal my phone number is 011-25187597, my phone line is disturb from last 25 days & I also submit my complaint to MTNL thru telephonically. Some one of MTNL person come and tell " ye phone to aise hi kamm karta hai" but no any one repaired it. This is my humble...

Mtnl Iptv - Excessive download charge boll

Posted:    salim Reshamwala
Complaint Rating:  0 % with 0 votes
have paid a bill of 2500 for a month for down load charges for watching IPTV
I have seen the seeion history of download charges and has opserved download everytime I switch on the TV. People using IPTV please check your download bills and session history.
From july to sept I have...

Mtnl Jaipur - net connection compromised

Posted:    sunnylion42
Complaint Rating:  0 % with 0 votes
Dear sir,
I have a broad ban connection from your company and when ever I open the net it takes time to get connected to internet and after getting connected the connection is going on and off frequently.Enquired the complaint no's from telephone enquiry, the no's given were...

MTNL - broadband is not working

Posted:    poojisain
Complaint Rating:  0 % with 0 votes
i m dheeraj and my telephone no. is 011-27552209, consumer no. is 2044-173-713.

i m using mtnl broadband 599 plan with 256kbps speed. but my net is not working with committed speed and the link with modem is also disconnected several times.i m booking complaints against this problem...

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