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Micro Center Customer Care Service

Micro Electronics, Inc.

4119 Leap Rd
Hilliard
Ohio
United States - 43026

Customer Support Phone Numbers

Phone:
+1 614 850 3000 1 0
Fax:
+1 614 850 3001 0 0
 

Micro Center Complaints & Reviews

Micro Center / Exteremely unprofessional company!

Pa
Patto2 on Nov 25, 2016
I have purchased a memory module from this website www.microcenter.com and received the wrong one. I contacted customer service and they said they'll resolve my issue as soon as possible and asked me to give them some time. One week later they contacted me and said that unfortunately there wa...

Micro Center / Repair service taking too long

Jk
jk170927 on Aug 29, 2016
Recently, my ASUS PC had a series of power failures, so I took it in for a repair. The desk guy said it would be done in 5-6 days, but it now has been 17 days since I took my PC in. The technician told us he started to work on it 10 days ago and the repair still isn't done. Has he been...

Micro Center / Hanging up the phone on customer without provocation

Xi
xidig on Mar 21, 2016
I ordered a laptop on their website after 6 days without an update of what's happening with my order and not receiving the item, I called them. The lady who answered asked me for the order number then she hang on me after I gave her the number. I called back and another person...

Micro Center / No help and worthless manager

Go
Going downhill on Jun 29, 2013
This place has the worst service that I've ever encountered. All I wanted was some help buying a Windows product. The Service Desk at the front of the store said that they had no time to call a salesperson for me. When I got to the back of the store, there were 6 guys standing around...

Microcenter / Non existent customer service

Je
jeff collett on May 20, 2013
I shop here somewhat regularly as they can have very good prices on some items and it is nice to buy things in a Brick and Mortal building instead of online. Customer service has been lacking the past few times I went, struggling to get help but today took the cake. I stood in the store at...

Micro Center in Georgia / Bad retailer

Gc
GCF on Dec 16, 2012
I purchased a Asus laptop for my daughter in September 2012 and purchased the protection plan recommended by the associate in the Marietta store. My daughter was disconnecting her external mouse in December and the USB broke. I took the unit to the Duluth, Georgia store since it is closer...

Micro Center / Customer Service

Je
Jeems96 on Nov 4, 2012
I called to inquire about a laptop, to see if they have any in stock. A lady answered and was very snippy, as if I was wasting her time. She told me she was going to transfer me, I let the phone ring for about 5-7 minutes. She picked up after the wait and said no one was going to answer...

Micro Center / Bad CSR

Tc
tch647 on Dec 4, 2011
Purchased a laptop at check-out, CSR advised me that card was denied. Knowing there was more the enough funds to carry the purchase. Tried couple more times, with same result. So gave addition cards, same thing. When question about this she advised me my funds where the issue not the...

Micro Center / Very unefficient customer service

Sh
shipraidar on Nov 11, 2011
I have never felt so frustrate dealing with any customer service before. Dealing with Micro center is. I made an online order to purchase 2 printers used my citi virtual credit card. I have been contacted 3 times because they can't verify my billing address with citi. Every time, I...

Micro Center / Avoid them

Ta
taxkik on Sep 28, 2011
I bought an OEM Samsung notebook drive from MicroCenter 1.5 years ago, with what was supposed to be a three-year warranty. The drive failed. Samsung said it was a 'grey market OEM' that was not supposed to be sold in the U.S. I took the drive back to MicroCenter, but they refused...

Microcenter / Sold me a 7 years old game for $59

Ab
AbstractCure on Jun 2, 2011
It is May 2011. I bought a game for my little kid at a Microcenter store in Westmont, IL. The game title is: Sim City 4 Rush Hour Deluxe for Mac. I looked at the price ($59), looked at the box (nice and shiny), asked the sales person if that is something I could present to my 5 year old...

Micro Center / Trying to sell returned bad stuff

Cu
customeri on May 25, 2011
Argh! Bought 2 hard drives. Opened at home. One hard drive okay; another showed signs of being used before (opened pack with bolts), and lo and behold -- it turned out to be bad. It must have been returned before and then pushed back to the next unsuspecting customer. Wasted an hour, gonna...

Micro Center Houston / Bad experience

Ti
tilbudogstasj on May 22, 2011
Wanted to get a good deal on a new Desktop and Monitor and was asked to check out Micro Center. Doing so I found a Desktop and Monitor, both "open box" items to a reduced price. Then trying to order online, the web page crashed, 2 times, so i called Support...after a eternety they told me...

Micro Center / Don't go there

Ko
kolortech on May 13, 2011
Needed product for easter sunday. I was hoping to swing by pick up item and be on my way to visit family. the item was a clearance wieless keyboard. description said it was complete. I have never been so angry...When the csr brought it out to me i handed him the money as I asked if I could...

Micro Center / THEY SELL GARBAGE

WHEN I PURCHASED ONE OF THEIR SALE ITEMS FOR EXAMPLE AN EXTERNAL HARD DRIVE OR NETWORK SWITCH IT HAS STOPPED WORKING WITHIN A SHORT PERIOD OF TIME. THE MANUFACTURE HAD GONE OUT OF BUSINESS OR WAS SOLD. THEY WOULD NOT HELP WITH THE WARRANTY. DON'T SHOP AT MICRO CENTER. THEY DO NOT...

Microcenter / No customer service

Bk
Bking on Jan 21, 2011
I bought a motherboard from them about 5 months ago. It has a 3 year warranty. When it went bad, I took it back to exchange it. They told me they have a 30 day exchange policy and that I should contact the manufacturer. The manufacturer told me to take it back to Microcenter. So now I have...

Micro Center / Paid for no repair

An
To make a long story short, I took my computer in for repairs. It took them two weeks, and I got it back the way I brought it to them, not working. I took it to another computer store, in less than five minutes, it was working. The best part, no charge. Micro Center was threatening me to...

Microcenter / Return disaster

Ad
Adie on Jan 12, 2011
I walk in Micro Center in Marietta, Ga. Dec 24 to exchange a USB adapter but looked around to find a line or location for returns. I did not find one, so I stood in a long line to get to the Cashier about 20-25 minutes only to be told that returns are handled over there ?? There where and...

Micro Center / Netbook Purchse That Was Damaged

Ca
I purchased a Netbook from MicroCenter on 11-01-10 in Yonkers, NY. I drove home to my house in Milford, PA to turn on the computer and notice a small round spot on the screen. I bought the computer refurbished for $199 and was told by the salesperson that I had a 30 day warranty on the...

Microcenter / Advertisement not accurate

I just bought macbook pro from microcenter. According to the ad - http://www.microcenter.com/single_product_results.phtml?product_id=0334909 It should have included the software, but when I bought the item. I had to buy the iLife software separately and inside the box all there was a...

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