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Metro PCS Logo

Metro PCS

MetroPCS Mobile

12920 SE 38th Street
Bellevue, Washington 98006
United States
Customer Care
Phone:1-888-863-8768
 
Go to Metro PCS:    Twitter  Facebook      

Metro PCS Complaints & Reviews

Metro Pcs - cell phone rebate.

Posted: 2015-03-05 by    Breauchez Friar
Complaint Rating:  0 % with 0 votes
I bought a new phone from this company Metro PCS in April 2014 and was told I would receive my rebate in about a month or so. To this day March 5th 2015 I have not received anything from this company. I called the rebate number today and the recorder informed me I was sent a check June 2014....
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones

Metro Pcs - Cannot receive voice calls, text messages

Posted: 2015-03-03 by    Ramona Metz
Complaint Rating:  0 % with 0 votes
I can't receive voice calls, and text messages....
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones

Metro Pcs - Did not receive rebate

Posted: 2015-01-15 by    GEORGE PETROGIANNAKIS
Complaint Rating:  0 % with 0 votes
To whom it may concern: i purchased a smartphone and upgraded my connection to $40 around november 8 - 12, 2014 from an authorized metro pcs dealer (136 - 86 roosevelt avenue, flushing, ny) . I was entitled to a $90 rebate at time. The salesperson said he would handle this for me and that it...
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones

Metro Pcs - Unauthorized debits from account

Posted: 2014-12-01 by    N'Diva
Complaint Rating:  0 % with 0 votes
I ordered a cell phone online from MetroPCS.com. They debited my debit/checking account for the correct amount of $104.94--and then DID IT AGAIN TWICE four days later. The unauthorized debits to my account total $209.88 and they are taking their sweet time to return my money. Both Zaire and...
Complaint comments Comments Complaint country United States Complaint category Mobile/Cellular Service Providers

Elite Metro Pcs - This company provides bad items

Posted: 2014-11-22 by    Genevieve Mcbride
Complaint Rating:  0 % with 0 votes
I bought two phones from the company Elite Metro Pcs. They provided damaged phones, but I understood it only at home. I returned these phones back to the shop, but they still haven’t informed me what the hell happened with them and what they would provide me after that. I only heard some...
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones

Metro Pcs / T - Mobile - Service and Product

Posted: 2014-10-21 by    Allan1
Complaint Rating:  0 % with 0 votes
No Service was activated within 10 min. not even for a day and half. the store manager of the main office of Metro Pcs in Panorama City Name "Robin" The most discusting human I have ever dealt with. Even the phone unit that I bought 10 Hrs Later the next day was $10 less. No adjustment....
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones

Metro Pcs Miami - Selling phone that are not compatible with their plan

Posted: 2014-09-25 by    mariamercedes
Complaint Rating:  0 % with 0 votes
I bought that offer of 4lines for $100. 00 plus bought 4 nokia lumia 521 that supposely goes with that plan. I started using the phone 1 week after i purchased it. After 2 days of using it the phone didnt want to make phone calls. It would ended the call immediately. I need it to go to settings...
Complaint comments Comments Complaint country United States Complaint category Mobile/Cellular Service Providers

Metro Pcs - Bad phone trying to return to upgrade

Posted: 2014-09-11 by    paul zacharski
Complaint Rating:  0 % with 0 votes
I purchased the huawei on 11 - 4 - 13for $123. 84 i have returned this same phone 2times and still get bad coverage phone does not ring at times and always dropped calls!! I want to return it again and upgrade and your company is giving me a hard time! I am trying to get someone to listen to...
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones

Smart Pay / Metro Pcs - Cell phone smart pay

Posted: 2014-08-18 by    Dorothy flannigan
Complaint Rating:  0 % with 0 votes
Was giving false information on leasing a phone, was informed my last payment was in the amount of 65 dollars after july payment was made now they're saying they want 300 hundred more dollars, I would not agreed to something like that, I am 61 years old a cell phone is not that serious...
Complaint comments Comments Complaint country United States Complaint category Equipment Leasing & Financing

Metro Pcs - Idiot employees

Posted: 2014-03-02 by    Linda Corbelle
Complaint Rating:  0 % with 0 votes
I called store to ask if they accept Discover card for payment and the bimbo gal said "I don't know" "you can call this number to find out" . She gave me a number that was not metro, it was a sales pitch for Life Alert. The employee in the store doesn't know what...
Complaint comments Comments Complaint country United States Complaint category Mobile/Cellular Service Providers

Metro Pcs - texts sent not being received

Posted: 2013-12-18 by    Keri Stevens
Complaint Rating:  0 % with 0 votes
My name is Keri Stevens. I have been with "metro pcs" for at least 6-7 years. I pay top dollar for an international plan. Some of the texts I send from my US phone to another US phone within the same area code are not being received. I have no problem with my international texts, so...
Complaint comments Comments Complaint country United States Complaint category Neighbours

Metro Pcs - Texas, Dallas - May Promotions/Advertising

Posted: 2013-05-21 by    ChelBell71
Complaint Rating:  0 % with 0 votes
Website does not openly disclose terms & conditions for in-store only promo price being for "new activation" only.
After being one of their original customers in the Tampa Bay Area (back from 2004), I decided to get myself a 4G LTE phone when I saw it advertised for $49 In-store...
Complaint comments Comments Complaint country United States, Texas, Dallas Complaint category Mobile & Cell Phones

Metro Pcs Zte - California, Azusa - never received my rebate card

Posted: 2013-05-04 by    jojomama
Complaint Rating:  0 % with 0 votes
I purchased ZTE model for the $50 rebate about 6 months ago I never received my rebate card I keep going back to metro store they also can't explain. please !!! If your going to promote an item follow thru or honor the promotion . Also my replacement phone is a lot slower sometimes phone...
Complaint comments Comments Complaint country United States, California, Azusa Complaint category Mobile & Cell Phones

Metro Pcs - California - Monetary Loss

Posted: 2013-04-13 by    Bill Gleason
Complaint Rating:  0 % with 0 votes
Like most of the complaints here I was also ripped off for money from METRO PCS. I have had problems with billing, and paying on line. I went to a corporate store to pay the bill, and was charged $5.00 for the privilege of driving to their store to pay my bill paying the bill as I could not...
Complaint comments Comments Complaint country United States, California Complaint category Mobile/Cellular Service Providers

Metro Pcs - Texas, Garland - HTC Phone

Posted: 2013-03-06 by    kimlea
Complaint Rating:  0 % with 0 votes
For two days I have bounced back and forth between 2 different Metro PCS ;ocations and the Asurion Insurance company for cellular phones. Basically I was sent a replacement phone (a HTC Wildfire) in Septemeber 2012 with a 40.oo deductable. Off and on the phone was doing quirky stuff. I would...
Complaint comments Comments Complaint country United States, Texas, Garland Complaint category Mobile/Cellular Service Providers

Metro Pcs - California, Stanton - Deceiptive acts and practice

Posted: 2012-12-03 by    Rolinda
Complaint Rating:  0 % with 0 votes
I went to this store twice, one today (12/03/12) and one back in, I believe late August or early September this year. I complain about my phone LG freezing up then it turn off and on by itself while I am texting. The first time I complain about the situation in store, the person who is helping...
Complaint comments Comments Complaint country United States, California, Stanton Complaint category Products & Services

Metro Pcs. - Florida, Naples - rebate

Posted: 2012-12-03 by    georgina perez
Complaint Rating:  0 % with 0 votes
purchase a phone at metro, they offered a $50.00 rebate and i never recieved it. i called in and spoke to several people from metro and was told that i was not suppose to get a rebate. why offer something if you won't give it., this is the second time. please be careful with those rebate...
Complaint comments Comments Complaint country United States, Florida, Naples Complaint category Mobile & Cell Phones

Metro Pcs - California, stkn - no rebate back

Posted: 2012-10-04 by    Shyanne Russo
Complaint Rating:  0 % with 0 votes
bought a $500.00 phone with a rebate of $100.00 back...
Sent the reciept in and poof metro scammed me..
Now i will go on Facebook or i'll start a petition to get my daughters money back, maybe even court...
Mad mother of a scammed daughter...
Complaint comments Comments Complaint country United States, California, stkn Complaint category Mobile & Cell Phones

Metro Pcs - Florida, Palm Harbor - Rebate

Posted: 2012-07-04 by    Nafnaf
Complaint Rating:  67 % with 3 votes
Metro PCS will not honor rebate. Bought phone at the end of January submitted rebate form with UPC Code and pat of Package with other numbers and did not receive a reabte. Wrote to them went back and forth for months and still no rebate. The company just reverts messsages to the place where...
Complaint comments Comments Complaint country United States, Florida, Palm Harbor Complaint category Mobile & Cell Phones

Metro Pcs - service being down since yesterday

Posted: 2012-04-29 by    martha ramirez
Complaint Rating:  100 % with 1 votes
My phone and family's and friends have not have any service since yesterday. 04/28/12 no calling, texting.or so.so ever today is 04/29/12 7 am and still nothing want to know.wats going on and why is that we have no service....
Complaint comments Comments Complaint country United States Complaint category Mobile & Cell Phones

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