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Metro PCS

MetroPCS Mobile

12920 SE 38th Street
Bellevue, Washington 98006

United States
Customer Care
1-888-863-8768 1 0
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Metro PCS Complaints & Reviews

Metro Pcs - Texas, Duncanville - Everything

Posted: 2015-11-21 by    Reviewer93894
Complaint Rating:  0 % with 0 votes
So I bought a new phone which they charged me $27.00 to activate only to tell me"Sorry this device is still active on another account we can't use it", they refused to give me a refund on the activation charge! F****RS! Then, I tried buying a new phone in the store but they said...

Metro Pcs - South Carolina, Orangeburg - Payroll Issues

Posted: 2015-11-20 by    Leigh Browne
Complaint Rating:  0 % with 0 votes
I am a former employee that has not been paid. I voluntarily dismissed myself from my sales associate position because I was the only employee that did not get paid. I have been waiting two weeks for my check to arrive. I have not had any correspondence from anyone in a corporate position....

Metro Pcs - Texas, Richardson, Texas - Phone Service

Posted: 2015-11-20 by    kingpin2013
Complaint Rating:  0 % with 0 votes
I bought a Metro PCS phone with the one month service plan of $45. I didn't pay for the next month due to financial reasons. I thought this was a month to month plan after disconnection you can pay again for services for that month. They called and asked for two months payment after I had already...

Metro Pcs - Massachusetts, Bourne - My phone and account was stolen and put in someone elses name

Posted: 2015-09-17 by    Reviewer65847
Complaint Rating:  0 % with 0 votes
I opened an account with my wife with metro PCS on January 24, 2014, I let my step daughter use it since she has mental issues. I have since found out that the account has been switched out of my wife’s name and into my step daughter’s name without our consent. There has also been high security...

Metro Pcs - Pennsylvania, Philadelphia - My Mega cellphone

Posted: 2015-06-12 by    Stevie W. Rogers
Complaint Rating:  0 % with 0 votes
My name is Stevie W. Rogers. I brought a Metro pcs Mega cellphone for $750. The phone works great since i had it and my family member drop it on the ground and the screen crack, so i send the phone in for repair and they told that they don't make that model anymore and they give another...

Metro Pcs - Texas, Fort Worth - cell phone rebate.

Posted: 2015-03-05 by    Breauchez Friar
Complaint Rating:  0 % with 0 votes
I bought a new phone from this company Metro PCS in April 2014 and was told I would receive my rebate in about a month or so. To this day March 5th 2015 I have not received anything from this company. I called the rebate number today and the recorder informed me I was sent a check June 2014....

Metro Pcs - Did not receive rebate

Posted: 2015-01-15 by    GEORGE PETROGIANNAKIS
Complaint Rating:  0 % with 0 votes
To whom it may concern: i purchased a smartphone and upgraded my connection to $40 around november 8 - 12, 2014 from an authorized metro pcs dealer (136 - 86 roosevelt avenue, flushing, ny) . I was entitled to a $90 rebate at time. The salesperson said he would handle this for me and that it...

Metro Pcs - Unauthorized debits from account

Posted: 2014-12-01 by    N'Diva
Complaint Rating:  0 % with 0 votes
I ordered a cell phone online from MetroPCS.com. They debited my debit/checking account for the correct amount of $104.94--and then DID IT AGAIN TWICE four days later. The unauthorized debits to my account total $209.88 and they are taking their sweet time to return my money. Both Zaire and...

Elite Metro Pcs - This company provides bad items

Posted: 2014-11-22 by    Genevieve Mcbride
Complaint Rating:  0 % with 0 votes
I bought two phones from the company Elite Metro Pcs. They provided damaged phones, but I understood it only at home. I returned these phones back to the shop, but they still haven’t informed me what the hell happened with them and what they would provide me after that. I only heard some...

Metro Pcs / T-Mobile - Service and Product

Posted: 2014-10-21 by    Allan1
Complaint Rating:  0 % with 0 votes
No Service was activated within 10 min. not even for a day and half. the store manager of the main office of Metro Pcs in Panorama City Name "Robin" The most discusting human I have ever dealt with. Even the phone unit that I bought 10 Hrs Later the next day was $10 less. No adjustment. I am...

Metro Pcs Miami - Florida, NORTH MIAMI - Selling phone that are not compatible with their plan

Posted: 2014-09-25 by    mariamercedes
Complaint Rating:  0 % with 0 votes
I bought that offer of 4lines for $100. 00 plus bought 4 nokia lumia 521 that supposely goes with that plan. I started using the phone 1 week after i purchased it. After 2 days of using it the phone didnt want to make phone calls. It would ended the call immediately. I need it to go to settings...

Metro Pcs - Michigan, Dearborn Heights - Bad phone trying to return to upgrade

Posted: 2014-09-11 by    paul zacharski
Complaint Rating:  0 % with 0 votes
I purchased the huawei on 11 - 4 - 13for $123. 84 i have returned this same phone 2times and still get bad coverage phone does not ring at times and always dropped calls!! I want to return it again and upgrade and your company is giving me a hard time! I am trying to get someone to listen to...

Metro Pcs - Texas, Dallas - May Promotions/Advertising

Posted: 2013-05-21 by    ChelBell71
Complaint Rating:  0 % with 0 votes
Website does not openly disclose terms & conditions for in-store only promo price being for "new activation" only.
After being one of their original customers in the Tampa Bay Area (back from 2004), I decided to get myself a 4G LTE phone when I saw it advertised for $49 In-store only.

Metro Pcs Zte - California, Azusa - never received my rebate card

Posted: 2013-05-04 by    jojomama
Complaint Rating:  0 % with 0 votes
I purchased ZTE model for the $50 rebate about 6 months ago I never received my rebate card I keep going back to metro store they also can't explain. please !!! If your going to promote an item follow thru or honor the promotion . Also my replacement phone is a lot slower sometimes phone...

Metro Pcs - California - Monetary Loss

Posted: 2013-04-13 by    Bill Gleason
Complaint Rating:  0 % with 0 votes
Like most of the complaints here I was also ripped off for money from METRO PCS. I have had problems with billing, and paying on line. I went to a corporate store to pay the bill, and was charged $5.00 for the privilege of driving to their store to pay my bill paying the bill as I could not...

Metro Pcs - Texas, Garland - HTC Phone

Posted: 2013-03-06 by    kimlea
Complaint Rating:  0 % with 0 votes
For two days I have bounced back and forth between 2 different Metro PCS ;ocations and the Asurion Insurance company for cellular phones. Basically I was sent a replacement phone (a HTC Wildfire) in Septemeber 2012 with a 40.oo deductable. Off and on the phone was doing quirky stuff. I would...

Metro Pcs - California, Stanton - Deceiptive acts and practice

Posted: 2012-12-03 by    Rolinda
Complaint Rating:  0 % with 0 votes
I went to this store twice, one today (12/03/12) and one back in, I believe late August or early September this year. I complain about my phone LG freezing up then it turn off and on by itself while I am texting. The first time I complain about the situation in store, the person who is helping...

Metro Pcs. - Florida, Naples - rebate

Posted: 2012-12-03 by    georgina perez
Complaint Rating:  0 % with 0 votes
purchase a phone at metro, they offered a $50.00 rebate and i never recieved it. i called in and spoke to several people from metro and was told that i was not suppose to get a rebate. why offer something if you won't give it., this is the second time. please be careful with those rebate...

Metro Pcs - Florida, Palm Harbor - Rebate

Posted: 2012-07-04 by    Nafnaf
Complaint Rating:  67 % with 3 votes
Metro PCS will not honor rebate. Bought phone at the end of January submitted rebate form with UPC Code and pat of Package with other numbers and did not receive a reabte. Wrote to them went back and forth for months and still no rebate. The company just reverts messsages to the place where...

Metro Pcs - Michigan - bill cycle reset wtf

Posted: 2012-04-27 by    Amy White 50
Complaint Rating:  0 % with 0 votes
I recently paid my bill of $60 on the 25th of April and now they are turning off my Service 3 days later I thought you paid for the month before you use it why am I not getting my month I don't get it...

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