KFC
reviews and complaints

I’ve been eating kfc for 50 years. I feel like I’m never going back ! There’s Alf. 1 mile away from my house. It was a terrible kfc 10 years ago and I stopped going. You changed managers , and it turned around quick. Recently you must of changed back to the old manager. The last couple trips were subpar, but edible. My most recent trip was DISAPPOINTING and DISGUSTING !

My food was inedible, and when I asked for my money back ( food and receipt in hand ) I was told I can only get a voucher. Why would I want that nasty food again ? I’m now out my money and no resolution!

Seen the TV commercial many times about KFC chicken sandwich and decided to get 2 of them. I received a coupon thru the mail to get 2 of them @ $7.00. I wanted the original recipe type.

First off - they were (not) as big as the TV commercial showed. To me this is false advertising.

Secondly - it was cold just 3 minutes after I got the bag.

Thirdly - The edges of the chicken was extremely hard.

My bill was $7.95 and I might as well just threw that $8 out the window.

Sooo disappointed ! !

Every time we go to the KFC in Pulaski TN, they are out of whatever we order. Sometimes it’s something like a chicken pot pie. I can understand why they wouldn’t keep too many extras. But tonight it was a chicken sandwich, which is advertised on the sign. I was told they would have to cook it and it would take 15 minutes. I don’t understand why they wouldn’t keep chicken cooked in case a customer might want it. It’s literally in the name. Kentucky Fried CHICKEN. I believe I’m done trying.

I went to a KFC between 3:30pm and 4:30 pm. I asked for a napkin and the woman at the service counter took the napkin, unfolded it, wiped her hands with it and gave it to me. I asked her for a clean one politely and she refused.

Please respond to [protected]@icloud.com

I will go back to take a photo of the woman whose service was unacceptable.

I ordered thru grab food at around 11:30am of july 28, 2023 at kfc sm bacoor branch.

I ordered alaking zinger steak meal with buttered corn and 1 mushroom soup.

The grab driver arrived at 11:50am and I paid the exact amount when I checked my order there is no buttered corn and my drinks is supposedly coke but I received an iced tea.

The mushroom soup has only 1 small mushroom.

Hoping immediate response regarding this matter.

I was phoned to say there's no lettuce for the burgers and asked if I could have a extra small chips to compensate for the lettuce that wasn't there. The guy agreed telephonically and yes when I received my order via delivery there was no chips.

Had to eat this plain dry burger, not even a tomato or nothing. you guys service are going down really.

First my concern was that my order will be canceled as it was for the past 3 attemps on doing online delivery then finally now when I get it something wrong with the order is the case. I mean WtH man. is this poor management or just stupid staff you employ really. You guys falling apart as a business.

My wife and I have been customers of KFC for many years and we understand that inflation causes prices to rise!. It is the size of the portions that is the problem!. In the UK, the portions are larger, In Cyprus where we live at this time, the portions are getting to a ridiculously small size and the prices have risen!. Also, their home delivery is a problem, by the time they deliver the chicken is cold, every time!. We live in Limassol city!.

this afternoon at approx 4.45pm at the Ashmore branch, I purchased the 24.95 dollar dinner box, original chicken with 2 sides - 1 chips and 1 potato and gravy which we get about once every 2 weeks. We were so disappointed,the chicken was dark brown and had been sitting in the heated drawer obviously too long and was dry and tough, some of the smaller pieces were inedible. The two sides were good. We never have had a problem before, usually it is good, but boy, were we brassed off this time.

Marian, a very upset customer, oh and incidentally, the boy taking the order in the drive through definitely needs a lesson on customer service.

Thank you for reading!? regards, Marian

[protected]@optusnet.com.au

Why did you change the KFC to where I can't go buy just a chicken breast or just potatoes and gravy if that's all I want? I was told that the registers will not let them override a meal. I can't eat a whole meal, I just want a chicken breast and nothing else. So I have to pay for a meal that's $10.00 and throw out everything I don't eat because it's not good if you heat it up the next day. I'm not paying $10 for one piece of chicken or sometimes I just want potatoes and gravy but I can't afford to pay $10 for a tiny cup of potatoes and a teaspoon of gravy. I've heard a lot of people say they're not going back. I haven't been back and I love KFC chicken. Unhappy in Alexander City Alabama

Hi I'm malikah I've just order on Uber eats two streetwise 3 where I pacifically ask for side and centre pieces of chicken as we do not eat the other portions well as for KFC halt road in Elsie's river Western Cape they gave me 2 drumsticks and one side breast and in the other bucket 1 centre piece 1 thigh and 1 drumsticks which my dog very much enjoyed I'm very disappointed coz I had to throw all 4 that pieces to the dog as we do not eat other portions and on my arrival my food was cold and Uber stopped at the wrong location this was the 20/07/2023 which is today

There is a KFC operation on Vlissengen Road located in Georgetown, Guyana South America that has a drive-thru that is literally on the street. This situation is a serious safety hazard to all classes of road users.

In order to access the drive-thru customers occupy the lane of oncoming traffic thereby forcing the legitimate road users into the opposing lane. The road in question has two lanes and allows for two-way traffic but the drive-thru operation is an encumbrance to one of the lanes. Kindly address this issue at the earliest opportunity.