KFC
reviews and complaints

On 05:02.2022 I Ordered 2 meals from just eat with an additional order of large popcorn chicken and sweet chilli bites from your colton Leeds store. When delivered half the popcorn box was flattened and only contained 11 pieces. Opened our zinger box meal and it only had 15 fries. Same service every time we use this restaurant. Beyond poor. Order number [protected]

Placed the order over the phone at 9.08 PM on Friday 04/2/2022 and agent confirmed food will deliver within 45 minutes. When I am writing this complaint time is 10.42 PM more than 1.30 he past and food is not delivered. Called couple of time for the update and the reply was not proper.Later KFC is not answering my calls. Till time I didn’t receive the food and my family and guest is waiting. It is very shame for to made my guest to wait. My number is [protected] . Ruwi Oman.

Today we made an order at 1550 we were informed order should take one hour 15 minutes which we accepted

1 30 minutes later we inquired for the status of delivery and we were told that it left

We tried reaching any manager which we failed because each time the line was disconnected

At 1830 the order reached us

The order was made from [protected]

Name TAREK AMIN

[protected]

We were the third person in line when they opened. We ordered one three piece dark, one two piece dark. We received two two piece white meat dinners! When I called to complain I got hung up on. This is not the first time that this has happened, get yourself together you got a great product and you're messing it up. My daughter already started started going across the street to the gas station for their chicken, because of her experience is here. You open late and then give wrong food

1/29/2022, date. Time: 5 p.m.

Ordered several chicken meals that included biscuits. Got home and found no condiments. Called them to inquire and they said need to ASK for dipping sauce, honey and butter. Used to be honey and butter were automatically included.

On 1/22 I ordered KFC online for a total of 106.25. When I arrived at the drive through I was told they were not taking orders at that time. I explained I had an online order and was told to cancel it. I could not cancel due to it was already time to pick up. The person was rude, gave no reason for no food. I left without food and need a refund of 106.25.
Jacqueline Tucker
KFC J625014

My grandsons were visiting & they were wanting chicken. We voted where we'd go, Popeyes was a close second. I really pushed for KFC as I've had good chicken there, always. The town I live in has 4 other chicken franchises & you won that day mainly due to me, the grandmother. When we got home with our bucket of chicken, you couldn't tell which were original, & which were extra crispy. The skin of the chicken was falling off all the pieces, due to the amount of grease at The bottom of the bucket. The taste was off as well as the greasy chicken. I'm mainly telling you this as you have ALOT of competition in this town. I will try you again at some point & if it occurs again, you will lose a loyal customer. Sincerely, Lucy Pate. Georgetown, Tx. [protected]@yahoo.com

Last night the 14 January 2022, my Husband and I decided to order KFC it was a simple KFC remis Zinger Wings, and a Twister. We waited over an hour to get our order, eventually when we received it the food was stone cold, half of the contents were missing. When we questioned the staff they just rolled their eyes balls and asked us what they would like us to do about it. We left as we were not going to wait for another hour for them just to warm up our food.

If KFC wants to employee people that don't care they might as well close the branch, as we will never order from there again

Order no: QAT-[protected] on 13th January 2022 at 6.30 pm
I order online to collect drive thru, in wakrah branch (Rayybeautyaty saloon)
The lady at that time did not give my order and spoke horrible to me, and she order me to come to collect it inside the shop. I was not able to walk I requested her, she doesn't know how to handle or behave in the situation.
Very sad moments in my life

Today Tuesday January 11 2022 at about 5:45pm, I went to the KFC / Taco Bell on Naamans rd in Claymont, Delaware 19703. I ordered the food on line and pictures are attached. There was No taco bell food available and very little KFC food available. There was a hair in my food, The biscuits were stale sesame rolls. The chicken sandwich was dry when it was supposed to be a spicy sandwich with lettuce, there were only 8 of the 10 pieces in the bucket. It was supposed to be half xtra crispy half regular coating. There was NO diet soda, No flavors besides regular pepsi. No Cole slaw, No mac n cheese, no napkins or straws...The 2 piece dark meat meal was a sad site to behold...no biscuit, 1 small mashed potato with no gravy and 2 Wings...This whole experience was horrible from the Customer service to the table at home meal.

My order was wrong I didn't receive my Mac n cheese and my 2 breast

On the 11th of January at 11:00 am I went to the Webb City KFC
I ordered a bucket only extra crispy 8 pieces
When I got it to my home, we went ready to eat yet, so we let it sit for 30 minutes. When we opened the bucket lid, the chicken looked office dark
But we decided to eat, the chicken looked like it had set in or under the cooker for a long time past done it was so hard we could not eat much of it
I would have taken it back, but I am not much of a driver.
I have eaten a lot of your chicken, but this is the worst I have ever had.

I went to the drive though, never been before tried to ask for something got tongue tired then my daughter 28 years said again what I want the lady in the drive though Mike said something I said no and both said what we wanted, when we got to the window she gave me something and my daughter looked and said that's not what we ordered. She then said very crossly yes it was I looked at my daughter and we both said what we ordered she called the manager over and got cross with me again, they then told me that's more to pay with attitude. That was my first time and my last for ever going there, the attitude I got was discussing and if that the way they treat the customers…

I picked up chickenstrip dinner at KC in Auburn IN. It was for my boyfriends supper. He dosent like bones. Well i got a 3 pc reg chicken instead of strips i was vvery dissappointed. So its in the garbage thanks to the very special people you hire they dont listern. I doubt if i will go there anymore, ty [protected]@yahoo.com