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HandyMan Club of America / Scout.com
HandyMan Club of America / Scout.com Customer Service Phone, Email, Contacts

HandyMan Club of America / Scout.com
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1.3 238 Reviews

How responsive is HandyMan Club of America / Scout.com's customer service?

20 Resolved
218 Unresolved
Very poor 🤒
We don't know much about how HandyMan Club of America / Scout.com handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with HandyMan Club of America / Scout.com and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
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HandyMan Club of America / Scout.com reviews and complaints 238

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Newest HandyMan Club of America / Scout.com reviews and complaints

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R
12:04 am EDT

HandyMan Club of America / Scout.com Nothing Received in Years

I have been a MASTER LIFE MEMBER since 2011 and have received nothing from your organization since 2013. What is up with that. Have you turned into a ripoff company?
I am very disgruntled about this situation.
R. Davis

Desired outcome: At least reinstate my membership and start sending my magazine

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E
11:43 am EDT
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HandyMan Club of America / Scout.com All lifetime membership entitlements

Been a Life member since November 1997. Never got any tools to test, no give away. and the magazine slowly went from bi monthly to gone. Took forever to find this page and I could not sign in at all for so long and still can not. How about send me my money back and we call it even.

Desired outcome: be professional and do right by the membership

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G
2:31 pm EDT
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HandyMan Club of America / Scout.com Lifetime membership

Have not heard anything from HandyMan for several years. I do have a Lifetime Membership. Member number [protected].
Email [protected]@Aol.com
George Seymour
1340 Chancellor Circle
Bensalem, PA 19020
[protected] or [protected] cell
Would like this matter resolved. they have not stood by their membership promises and agreement.

Desired outcome: Reactivate Membership restore ALL Lifetime membership promises . as well as some type of free offers to make up for their negligance .

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J
7:47 pm EDT

HandyMan Club of America / Scout.com Lifetime membership

I have been a lifetime member since 9/24/2000 and haven't received any magazines or correspondence from you, I thought you went out of business. I sent a letter to you on Aug.7, 2020, and it was sent back no such number unable to forward. Please contact me in reference to continuing receiving magazines and correspondence again. My address is: John Mongo, 1907 N. 37th. Ave., Hollywood, Fla. 33021. My phone # [protected]. Thank You, hope to hear from you soon. My membership # is [protected], member since Sept. 2000.

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P
5:11 pm EDT

HandyMan Club of America / Scout.com I haven't heard or seen any new info in a long time

Paul Gerner
membership # [protected]
[protected]@live.com

Desired outcome: for them to live up to their commitment

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B
6:18 am EST
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HandyMan Club of America / Scout.com Lifetime Membership

I have been a member since 2006. A lifetime member at that. I just stopped receiving their magazines, books, and all other services that I would be entitled to being a life member. I would really like to know just what happened to them. I would also like to be reinstated as a member.

Desired outcome: Either reinstate me as a life member and continue all services I am entitled to or refund me money.

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M
11:49 am EST

HandyMan Club of America / Scout.com Lifetime membership, What happened.

I joined handyman club of America sometime back in the late 1990s. I had a good collection of household and handyman tip sheets that I kept stored in the binders that were sent to me whenever I joined. It has been a number of years since I have gotten any kind of correspondence or magazines and I was just wondering what is going on? I really enjoyed the magazines, the articles, the videos. If there is anyone that reads these comments and post's, if you would give me a response to this post, I would really appreciate it.

MiPow01

Desired outcome: Fulfill my membership

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L
12:57 am EDT
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HandyMan Club of America / Scout.com impact tool it drives forward but the reverse does not work anymore.

I love the wrench and i miss using it, what should i do?

Desired outcome: Replacement or how much to reoair it and where do i send it to?

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F
12:57 pm EST
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HandyMan Club of America / Scout.com Membership/Product testing

I paid for the lifetime membership about August 7, 2003. I bought some tools from them, but never got anything to try and review. Due to the passing of my wife, everything in my life went upside down and I lost track of my membership because of raising kids.

I tried to contact them with the numbers on my paperwork and they aren't even for that company. I tried the web site they now go under (scout.com) and get a sports website.

How can I either get back on the plan or get what I paid for? I'm nearing retirement and have repairs to work on around the home and this is what I purchased my membership for.

Desired outcome: Back on their program at no additional cost or my membership refunded.

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R
7:50 pm EDT

HandyMan Club of America / Scout.com Not receiving my "LIFETIME" Magazines

Since paid for a Lifetime Membership, I was suppose to receive their Monthly Magazine FREE, which I have not been receiving.

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R
8:11 pm EDT

HandyMan Club of America / Scout.com Membership

I paid for a lifetime membership and they continually sent me invoices for other things.

I never received my lifetime membership items. I believe that it was all a scam. I would like to have my money back that they stole from me.

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R
2:37 am EST

HandyMan Club of America / Scout.com HCOA lifetime membership

I've been a long time member and haven't received mags or any communication for a LONG time. Is there still a website? How do I get satisfaction about my membership? If necessary, how do I get remuneration or recompense?

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M
10:29 am EDT

HandyMan Club of America / Scout.com Life membership

I not only paid for the life membership I paid for the master life membership and have not received anything in a long time. I either would like my life membership to continue or a full refund for the services I paid for you owe me that much. I have signed on in the past but have not herd anything. a life membership is for life and my life hasn't ended why have you ended my membership
my member number is [protected], Michael Walters

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G
10:17 pm EST
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HandyMan Club of America / Scout.com U+I haven't heard from them in a couple of years although I am a lifetime member

I have no contact for a couple of years since Scout took over

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S
4:16 pm EDT
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HandyMan Club of America / Scout.com Life membership

I subscribed to Handyman Club for 12 years, and then and paid for a lifetime membership. I have been a paid life member since 1997 and a volunteer product tester. The organization had no problem taking my money and promised a lifetime of magazines focused on handy-craft skills, tools, and the like. After a relatively short time all that stopped and I was told my membership was now in Scout. I have no real interest in sports and find no redeeming value with Scout. I requested a refund of my membership fees and I was refused, telling me I have access to Scout. I believe robbed, disregarded, and frankly disrespected by this group. I believe this warrants a class-action lawsuit.

Carmine Vilardi
[protected]

Read full review of HandyMan Club of America / Scout.com and 2 comments
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Ed Varela
, US
Dec 28, 2023 8:41 pm EST
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I too was scammed! I paid the lifetime member fee in December 1996, reviewed a tool, received magazines for a few months, then intermittently, then a notice that I was a "Scout" member for which I had no interest.

Is anyone aware of any kind of remedy for this situation?

J
J
J.N.Walker
Dunnellon, US
Mar 09, 2022 2:41 pm EST

Carmine, I have to agree. I too am a life member and have been taken for a ride I never ask for. I need a refund ! John Walker mbr. [protected]

ComplaintsBoard
R
7:05 pm EDT

HandyMan Club of America / Scout.com Membership problems

I have a lifetime membership to the Handyman Club and can't find their website to log in and I have not received the Handy Magazine in several years. I also need to update my address as I haved moved. my membership no. is [protected]/TD99TR2F

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J
6:06 pm EDT

HandyMan Club of America / Scout.com I have a life membership, but have not received any magazines or any documents from you.

Life Member [protected], Jerry Hefley, member since 10/2007. I have a certificate of Life Membership dated November 02, 2009.

I have not received any publications, free gifts, or any other lifelong benefits from you in years.
This is my current address:
Jerry Hefley
240 Canal Drive West
Macedon, NY 14502

I would like to get correspondence from you stating that this is resolved, and I would like to get my magazines "Handy" again.

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4:51 pm EDT
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HandyMan Club of America / Scout.com Membership services

I signed up as a lifetime member many years ago and for a long time I received the magazine and other material from the club but then all of a sudden it stopped and I have not received anything for a long time. I enjoyed the magazine and purchased items from the club and want to again receive the magazine and be able to purchase items. Since somebody broke into my garage and stole all my tools I need to replace them.

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J
6:35 pm EDT

HandyMan Club of America / Scout.com Not receiving my lifetime membership magazines.

name: Jeff Forster
address: 1503 Black Cherry Dr.
Cedar Park, TX. 78613
membership # [protected]

Please start sending my magazines to me again, since I bought this subscription I have only received about 5 years worth of magazines, definitely no my moneys worth. I actually had another jeff forster in my neighborhood who got on the web site and changed the address so he was getting my magazines. I got the membership package with the jacket and coupons.

Read full review of HandyMan Club of America / Scout.com and 5 comments
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K
kinngait99
iqaluit, CA
Nov 23, 2023 4:57 am EST
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i joined maybe late 90s.

and haven't seen anything idk how long..gotta be over 10 to 15 years for sure..goofs

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Glen Larson
, US
Jul 10, 2023 11:20 am EDT
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you get my lifetime memberships money, then forget I exist for the rest of my lifetime. How can you still be around, screwing everyone you accept money from, shame on you!

BTW, by submitting this, you say I agree to the terms and conditions of the complaints board. WHAT A BLASTING JOKE. GOD REST YOUR SOULS have fun SATAN

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Glen Larson
, US
Jul 10, 2023 11:14 am EDT
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they forget who butters their bread!

K
K
Keith Kirsch
, US
Oct 11, 2021 3:48 pm EDT

Joined years back lifetime member then they stoped sending the mags got a subscription I will stop it after reading this

J
J
JMcginnis1
Niles, Ohio, US
Jun 27, 2021 10:54 am EDT

James W. McGinnis 73 Helen Ave. Niles Ohio 44446- Member #-[protected]/DK 3005
I have not received anything in a long time. Please put me back on program.
Thank You James W. McGinnis

ComplaintsBoard
D
1:48 pm EDT

HandyMan Club of America / Scout.com Have not received magazines for more than a year

I signed up and paid for a lifetime membership several years ago. And I received some promotional giftes as a part of the promotional offer.
My membership number is [protected]

Since then I received several bi-monthy magazines and then thy stopped coming. I have not changed my address and did call in several yers ago but never received any more issues. If you are not going to continue my life subscription as you agreed to when I paid for the lifetime membershi then I regur=est you return my membership fee or $100, or I may report this to the postal authorities as mail fraud. My phone number is [protected] and the landine( now disconnected) was [protected]. My address: 4130 Hwy J, Half Way, Mo 65663
If I do not hear from you by June 1st, I will have no other option but to report this to the USPO. I really enjoyed the issues.

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