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Haircut
Three years ago this happened. I had been going to this gc's for a long time but on this occasion the hair cut was my worst ever. I complained and it was put on their computer that I was a troublemaker and to watch out for me. For 3 years I had been going to other gc's in the area. A couple weeks ago I finally went back to give them another try. To my surprise that "message" was still on their pc... And this army veteran (06/68-06/70) could not believe it! I turned and went to another gc's in the area. But I thought "this is not the way to treat an army veteran!" I called gc's headquarters and complained. They called the gc's at: 7212 w. 191st tinley park, illinois [protected] and that gc's called the police and the police called me.
Not the way to treat an army vet!
Desired outcome: Apolligige to this Army Vet.
A trim
I went in for a simple trim. Asked for a 1/4 inch off the long length and a four in my underneath. She cut two inches off my length because she said I needed it and kept saying oops. She messed up the hair underneath and now I have patches missing and it is uneven especially around my ears. I will never go to great clips again this is the second time they messed my hair up
Read full review of Great ClipsHaircut
I got a haircut at Singing Hills Great clips in Sioux City Iowa on 1/5/21 and it was the worst haircut of my life. Chandra was my barber and it was like she was speeding or something. She was done in less than 5 minutes and there wasn't even anyone behind me. She was actually pulling my hair out as she was using clippers. She couldn't get done fast enough. She got all kinds of hair down my shirt and I had to go right home and take a shower. I will never go back there ever again.
Desired outcome: Whatever
Hair cut
I hate going to hair cut companies, especially great clip, no matter what they tell they are not listening. I spent 2 months growing my hair out and trimming it myself because the lady at the cross keys wouldn't listen to me. I went back again. I watch them cut hair, the sections of my hair was straight and was getting long then I could take care of. I ask...
Read full review of Great ClipsChecking in
I went online to check in. When my wait time went down to 15 minutes I left to great clips which I live 5 minutes away. When I got there it said on the app I had a 25 minute wait. So I went in and talked to someone at the desk. She said there was 2 people ahead of me. Which is what it showed on the computer. So I sat outside to wait. Checked on my app again...
Read full review of Great ClipsHire cuts coupon not honor
Village Square (Next To Publix) 3821 Woolbright RD Ste 15, this store didn't honor coupon and worker not even helped to solve the issue. She keep saying just go and complain to corporate. It's own by individual so we don't accept this coupon.
Read full review of Great ClipsServices refused on the basis of being a health care worker
On [protected] I have made an online appointment for a haircut at Great Clips located at 8194 W Deer Valley Rd. in Peoria, AZ 5383.
I am a healthcare worker, got off my shift, just needed a haircut. I was given a questionnaire and in all honesty I answered yes to one of the questions ("where you in contact to a Covid + person? ")
The hairdresser told me that they cannot help me and refused service.
Very disappointed, in Great Clips. If anyone is more careful about precautions are the healthcare workers, and being exposed is more likely to be by anyone else than by a healthcare worker.
I hope this issue is being address, mid time I am telling everyone about my bad experience with Great Clips.
On a different note, that location needs adjustment to say the least, the attitude of the workers lacking any customer service, and the place needs a good cleaning
respectfully,
Daniela
Haircut
The stylist in York County VA on Route 17 had her second haircut today and unfortunately I was the unlucky customer. She needs to go back to school and I have to wait for my hair to grow out enough to get a good hair cut. So sorry I went there today. My first visit was awesome, this one will be my second and my last. I even tipped the girl and wasn't given the chance to see the back of my hair with a mirror and now I know why. And coming home and looking in the mirror even the front is uneven and no wonder I wasn't given the chance to look at my hair sitting in her chair with my glasses on as I was asked to take them off before she started cutting. At least she should have offered my a mirror to check out my hair. No kidding she needs to practice on non paying customers or wigs cause she can't cut hair yet at least not professionally
Rest room
10/15/2020
I checked in on line to great clip at 3015 SW Pine Island Rd. Ste 107 Cape Coral, Before I sat down I needed to use the rest room, I was told it wasn't open to the public that I could walk on down to the Publix Grocery store and use theirs, needless to say I didn't make a hair appointment at Publix Grocery store, I made it with you, I was then told they didn't make the policy!
I feel if you dont want me to use your facilities then I don't want you touching my hair and until you change your policies I will go somewhere else.
So explain to me why your rest room is closed to your customer while other business are not.
Poor and rude service
I am complaining about poor and rude service at Great Clips, Keith Bridge Commons, [protected], Cumming, GA. 30041, 04:11pm, 09-30-2020, person directing the complaint to is named Tiffani. My wife and I have been going to this location for over 15 year or since it has been opened. We have never had a complaint like this before. The person cutting and...
Read full review of Great ClipsUnprofessionalism
I was in for a haircut the other day and the manager Madison was talking inappropriately to her client and was making the rest of the customers uncomfortable. This "manager" also likes to argue and yell at fellow employees in front of customers like she's above them and it makes the entire place look very unprofessional. My friends and I will not be...
Read full review of Great ClipsRuined my hair
OMFG you just fu**ed my hair. You stupid hair specialist, I bet you can't even shave. I waited 11 months, grown my hair long and you just fu**ed in few minutes. How can you do that??? Are you licensed to mess up peoples hair??? Such a horrible experience. I asked you to cut half on the side and trim on top and front. Your answer was ok and turned my chair...
Emotional distress
This must've been the worst customer service experience I've ever had. I asked for simple layers, and the stylist Arlett chops off a huge bundle of my hair, I was mortified! stopped her to tell her that it wasn't what I had asked for and she started arguing with me that it is how layers are done etc, I tried telling her that it is not but there was no point...
Bad hair cut
1st time at Great Clips. Got the worst haircut I have ever had - and I am not picky. I showed the stylist a picture of Dorothy Hamill's famous wedge haircut. What she came up with was nothing like it. I look like the "Little Dutch Boy." In addition, it is by far not layered properly (so from Day 1, it looked like I was overdue for a cut of a grown-out...
Read full review of Great Clips and 1 commentBasic wedge haircut
First time at Great Clips. This was the worst haircut I have ever had - and I am not picky. I showed the stylist a picture of Dorothy Hamill's famous wedge haircut. What she came up with was nothing like it. I look like the "Little Dutch Boy." In addition, it is by far not layered properly (so from Day 1, it looked like I was overdue for a fresh cut of a...
Read full review of Great ClipsService
My recently injured husband (crushed heel of foot so has to use crutches) went on line and booked an appointment for a haircut for 1.75 hours later. This gave us a chance to run a couple of errands while in town as its a 45 minute drive time each way to the Great Clips. When we got to Great Clips, there was a line out the door, which we expected and that'...
Read full review of Great ClipsCustomer service
What a rude place to do business with. Walked in with a coupon that had the incorrect address. Was told there was an hour wait. And that they close in one hour. Store was empty. Never go to this place. It was like I was bothering them.
Scheduling.
I went to a Great Clips store just after nine in the morning and was told that because I did not check in on line, there would be an hour wait. I went back shortly after twelve afternoon and again was told that there still would be an hour wait. I can't believe that because of my not "checking in" on line I must wait until they get the time to take me in.
staff
2 of the 3 people working at this location made me feel like I was an incovience rather than the reason they were there. Very solem and short with all comunication. When I was in the chair, about 2 min total, they could couldn't run the clippers fast enough, including jambing the tips in the side of my head. A refund would help but nothing makes up for rude behavior.
Read full review of Great Clipsmessed up my hair
I went to great clips in Bayonne NJ on December 31. I told the stylist exactly what I wanted. She did what she wanted. Messed up my hair really bad I went to another place to see if they could fix it, the stylist said there is nothing he could do. I have to wait until it grows out. I have to walk around with my hair like this until it grows out. I didn't...
About Great Clips
One of the key features that sets Great Clips apart from other hair salons is their no-appointment policy. This means that customers can simply walk in and get a haircut without having to schedule an appointment in advance. This makes it easy for busy people to fit a haircut into their schedule without having to worry about making time for an appointment.
In addition to their convenient walk-in policy, Great Clips also offers a wide range of services to customers. Whether you're looking for a simple trim or a more complex hairstyle, their experienced stylists can help you achieve the look you want. They also offer services like beard trimming, hair coloring, and styling for special occasions like weddings and proms.
Another great feature of Great Clips is their affordable pricing. They offer competitive prices for their services, making it easy for people to get a great haircut without breaking the bank. They also offer discounts for seniors and children, making it a great option for families.
Overall, Great Clips is a reliable and convenient choice for anyone looking for a great haircut. With their no-appointment policy, wide range of services, and affordable pricing, it's easy to see why they've become such a popular choice for people across North America.
Great Clips Customer Reviews Overview
Overview of Great Clips complaint handling
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Great Clips contacts
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Great Clips phone numbers+1 (800) 473-2825+1 (800) 473-2825Click up if you have successfully reached Great Clips by calling +1 (800) 473-2825 phone number 0 0 users reported that they have successfully reached Great Clips by calling +1 (800) 473-2825 phone number Click up if you have UNsuccessfully reached Great Clips by calling +1 (800) 473-2825 phone number 0 0 users reported that they have UNsuccessfully reached Great Clips by calling +1 (800) 473-2825 phone numberUSA & Canada+1 (952) 893-9088+1 (952) 893-9088Click up if you have successfully reached Great Clips by calling +1 (952) 893-9088 phone number 0 0 users reported that they have successfully reached Great Clips by calling +1 (952) 893-9088 phone number Click up if you have UNsuccessfully reached Great Clips by calling +1 (952) 893-9088 phone number 0 0 users reported that they have UNsuccessfully reached Great Clips by calling +1 (952) 893-9088 phone numberInternational+1 (952) 746-6541+1 (952) 746-6541Click up if you have successfully reached Great Clips by calling +1 (952) 746-6541 phone number 0 0 users reported that they have successfully reached Great Clips by calling +1 (952) 746-6541 phone number Click up if you have UNsuccessfully reached Great Clips by calling +1 (952) 746-6541 phone number 0 0 users reported that they have UNsuccessfully reached Great Clips by calling +1 (952) 746-6541 phone numberDirector Of Education+1 (952) 746-6562+1 (952) 746-6562Click up if you have successfully reached Great Clips by calling +1 (952) 746-6562 phone number 0 0 users reported that they have successfully reached Great Clips by calling +1 (952) 746-6562 phone number Click up if you have UNsuccessfully reached Great Clips by calling +1 (952) 746-6562 phone number 0 0 users reported that they have UNsuccessfully reached Great Clips by calling +1 (952) 746-6562 phone numberDirector Of Communications
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Great Clips emailsheather.leiferman@greatclips.com97%Confidence score: 97%Communicationgcinews@greatclips.com96%Confidence score: 96%Communicationbeatrice.zvosec@greatclips.com95%Confidence score: 95%
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Great Clips address4400 West 78th Street, Suite 700, Minneapolis, South Carolina, 55435, United States
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