Google
reviews and complaints

I bought two gifts cards some time ago. I tried to redeem both but I get `try a different one or learn more ...`. Nothing works. I submitted the request solution of my problem in the online form to fix this issue but every time I submit, I do not get a confirmation or anything that the complaint is actually being processed. It has been over a week that I submitted the online form and did not hear back. There is nothing regarding that on my mailbox or spam box that google at least recognize that it will verify. Meantime I have CAD 100 that I can't use. Please, can you get back to me (and update your system to acknowledge the complaint submission?)?

I have asked my whole household if they have bought and games and such from Google, they have all said no. Peakgames mountain view is taking my money out of my account. I want it back and I am blocking them. They are really hard to get a hold of. No phone number to call and cancel that is listed at the back. [protected]@ $2.13 and [protected]@ $5.34. This has happened before. Same monies taken. It has been a while now has started again.

Can you guys please think of other words to use for your repeated buttons? For example the word 'Done' is used WAY too many times and any d word letters in english seem to automatically insults dads. I've renamed my entire family because of it. You may not be from the generation with terrible slang, but words like 'download' and 'hardrive' all get made fun of and insinuated at. It seems easy to replace all these words with synonyms and be mature about it all. Perhaps you can invent programs where people can choose their own vocab and icons because the music note icon is also machismo as well as the cell phone icon.
Please hire women and consult with them.

My account was comprised and deactivated 4 months. I have been trying for the entire 4 months to get this issue resolved, without any success at all. I have spoken to 5 different individuals, at different times, including today. I have submitted required documents, but the answer I get is that someone will contact me in 48 hours, well that never happened as yet. why cant this issue be resolved. This is very poor business practice for a wide and well know company . Can you please help me resolve this issue without further delay? My email address is [protected]@gmail.com, My main email address is [protected]@outloook.com

Why does Google charges Php 999 on my debit card and it happened two times this month of July 2019. I want my money back it cost 2, 000 pesos. I don't remember I take purchase in google that will cost too big and i'm not purchasing on google. Would please respond immediately with my complaint because it is not right to charge a fee without any notice and please pay me back for what google get in my debit card that cost too big, Php 2, 000.

I have never spent $9.98 on any Google product. This appeared out of nowhere before Google reported a security alert for an unauthorized user. My password was changed and for some reason, I am not able to reset my password since then, so I really do not know what is going on. They accessed my bank card and made the charge. I called my bank to investigate and reverse the charge and had to get a new Debit Card for my account which will take 10 days to arrive. Very upset with all the inconvenience.

[protected]@gmail.com
[protected]@gmail.com

On June 28th, 2019, I signed up for the 14-day G Suite trial. A few days later, I felt that the domain I had originally requested was not up to par, so I went ahead and canceled out of the trial with the hopes to return soon with a better domain name to set my business up by. Well, it's now been a month and I still have received back my $12 for the trial cancellation. Nor am I able to log-in into any Google-base webpage to determine what was my "Project ID" or "Billing Number" or something. And I need that information to forward a request to Google to respond. This is ridiculous that a multi-billion dollar company can't produce a user-friendly way to request a refund?!? And it's just for $12?!? It's not like I have billions or even millions at the moment where $12 is of little significance.

On July 20, 2019 this website took $69.99 out of my account & I never use this website and would like for you to return my money, I would like to be contacted on my email as soon as possible or notified that this issue is being look at and possibly being resolve and my money is being returned, My email address [protected]@outlook.com hopefully this issue is settled soon and I want have to take legal action. My bank tried making contact with them but there wasn't any response please help me on this issue .

There are repeated attempts sby some fools connecgted with Google in some manner to 'update' my google account. I did update on purpose about a month ago, but I still get these D*** calls.
2 times today - once this morning and again about 2:37 PM CDT
Google has gone to hell in a hand basket - or at least in hiring folks who are great at annoying customers.
I continue to look for ways to work around Google whenever possible.

07/24/2019
WITHDRAWAL / POS 0724 0425 710562 GOOGLE *King Mountain ViewCA
-$2.99
$90.79
07/24/2019
WITHDRAWAL / POS 0724 0423 710547 GOOGLE *King Mountain ViewCA
-$1.99
07/22/2019
WITHDRAWAL / POS 0721 0224 616225 GOOGLE *King Mountain ViewCA
-$2.99
$693.82
07/22/2019
WITHDRAWAL / POS 0721 0220 616210 GOOGLE *King Mountain ViewCA
-$1.99
$696.81
07/22/2019
WITHDRAWAL / POS 0721 0205 615866 GOOGLE *King Mountain ViewCA
-$1.99
$698.80
07/22/2019
WITHDRAWAL / POS 0721 0201 615829 GOOGLE *King Mountain ViewCA

google has been taking fees out of my checking account per a debit card in various amounts each month. The charges range from a couple of dollars to about 200.00They all have this # on them Google ADS 85413cc@ google.comca These are unauthorized charges on my account and I am reporting this to my bank, Stop these charges immediately and it would be nice if google refunded my money.

Hello, my name is Brandy Redd. On 7/18/19 around 9:30pm a charge was shown as pending on my bank account in the amount of $1.99, in which I did not purchase anything on Google for that charge to show up. Then there's today, 7/19/19, I now have 3 pending charges waiting to come out of my account in the amounts of $1.99, $4.99 and $1.99. These charges are fraudulent and I am demanding an explanation on this. I did not authorize anyone to use my card and as a matter of fact, the 2 cards that were linked on my Google account were so out of date that how someone is using my current card, I have no idea. I want a refund of my money in the total amount of each transaction that has occurred without my authorization. And the total amount, so far, is $10.96. If this does not get resolved, and I continue to have charges trying to come out of my account I will take this a step forward to my local police department. I have already notified my bank of these fraudulent charges and they are currently investigating the situation as well. I will be waiting on a reply. Thank you!

Google igg mobile game got unauthorised transaction through my credit card in 07/07/2019 amount - 8000.00 rupees. I not get any type of otp and massage. Please refund my deducted money. They deducted money in 4 steps first charge 1599.00 rupees then 1599 rupees, then 3999 rupees then 799 rupees. Resloved my problem otherwise I done a file in consumer forum. I attached a statement of details of my deducted amount by google igg mobile game.

My name, John H Weed and e-mail address of [protected]@aol.com has apparently been misread by Google as a Marijuana Dispensary. I am getting telephone calls at all hours asking to purchase Marijuana. An on-line search for Marijuana in the City of Fremont will confirm my problem.

John H Weed
43255 Mission Boulevard
Fremont, CA [protected]
[protected] cell
[protected]@aol.com

Google Account
Email Address: ux.smart.[protected]@gmail.com
Email Address: ux.smarty.[protected]@gmail.com

Dear Google Team Owner-Able
These account his my account some unknown person hack my account and change it the password and I cannot access to this account google owner-able please notice my this request and I explain to you my 2 google account has been hack and I cannot access to these google account try to understand my situation and full remove it my google account information and remove it to all searching.

My request excepted and remove my google account I give us you to my email address and I give us you my name and my father name and I give us you to my date of birth then I hope you better understand what I am saying to all of you thank you to read us my this request.

Does it immediately remove this google account?

Google Account 1
Email: ux.smart.[protected]@gmail.com

Google Account 2
Email: ux.smarty.[protected]@gmail.com

First Name: Abdul Rahman
Last Name: Mansoor Raza
Father Name: Mansoor Raza
Date of Birth: 06/3/1985

Thank You

I had just received a new credit card a week prior, I had not even used the card yet and these purchases pop up, which I have no idea of what they are, plus there are no young children in the household, The dates are 6/25/2016 $4.99 6/24/2019 .99 06/24/2019 $4.97 06/24/2019 $1.99 06/24/2019 $4.99 06/24/2019 $15.00. I contacted my Dearborn Financial credit union is where I do all my banking and you told them the purchases they were legit which they were not. I would greatly appreciate if you would refund the money to my account or mail me a check

Dear Sir/Ma'am,

Help me to get refund of invalid and fraud transactions held in my account from my debit card no- [protected] at Sri Ganga nagar, Rajasthan, India. Amount Rs.-22136/- is debited from the month November2018 to July2019 which is not made by me. Amount was debited in favor of Google services.
Please do the needful in this matter.
Regards
Yours
Sumitra devi
A/c no- [protected]

4-Jul-19 Transfer Debit VISA POS TXN AT US/GOOGLE *Voyage Photo [protected] 1023.6
1-Jul-19 Transfer Debit VISA POS TXN AT US/GOOGLE *RaTklm [protected] 1013.36
22-Jun-19 Transfer Debit VISA POS TXN AT US/GOOGLE *Renderwison LT855-836-3 736.99
18-Jun-19 Transfer Debit VISA POS TXN AT US/GOOGLE *POZTech [protected] 972.42
17-Jun-19 Transfer Debit VISA POS TXN AT US/GOOGLE *POZTech [protected] 1013.36
4-Jun-19 Transfer Debit VISA POS TXN AT US/GOOGLE *Voyage Photo [protected] 1023.6
19-May-19 Transfer Debit VISA POS TXN AT US/GOOGLE *Gameguru g.co/help 1074.78
18-May-19 Transfer Debit VISA POS TXN AT US/GOOGLE *POZTech [protected] 972.42
14-May-19 Transfer Debit VISA POS TXN AT US/GOOGLE *POZTech [protected] 1013.36
13-May-19 Transfer Debit VISA POS TXN AT US/GOOGLE *Gameguru g.co/help 1074.78
10-May-19 Transfer Debit VISA POS TXN AT US/GOOGLE *SERVICES g.co/help 1.02
4-May-19 Transfer Debit VISA POS TXN AT US/GOOGLE *Voyage Photo [protected] 1023.6
30-Apr-19 Transfer Debit VISA POS TXN AT US/GOOGLE *RaTklm [protected] 1013.36
23-Apr-19 Transfer Debit VISA POS TXN AT US/GOOGLE *Renderwison LT855-836-3 736.99
18-Apr-19 Transfer Debit VISA POS TXN AT US/GOOGLE *POZTech [protected] 972.42
16-Apr-19 Transfer Debit VISA POS TXN AT US/GOOGLE *SERVICES [protected] 1.02
14-Apr-19 Transfer Debit VISA POS TXN AT US/GOOGLE *POZTech [protected] 1013.36
5-Apr-19 Transfer Debit VISA POS TXN AT US/GOOGLE *Voyage Photo [protected] 1023.6
4-Apr-19 Transfer Debit VISA POS TXN AT US/GOOGLE *Baloota Apps [protected] 1740.12
2-Apr-19 Transfer Debit VISA POS TXN AT US/GOOGLE *SERVICES [protected] 1.02
31-Mar-19 Transfer Debit VISA POS TXN AT US/GOOGLE *RaTklm [protected] 1013.36
28-Mar-19 Transfer Debit VISA POS TXN AT US/GOOGLE *SERVICES [protected] 1.02
19-Mar-19 Transfer Debit VISA POS TXN AT US/GOOGLE *POZTech [protected] 972.42
16-Mar-19 Transfer Debit VISA POS TXN AT US/GOOGLE *SERVICES [protected] 1.02
16-Mar-19 Transfer Debit VISA POS TXN AT US/GOOGLE *YouTubePremiumg.co/help 20.47
15-Mar-19 Transfer Debit VISA POS TXN AT US/GOOGLE *POZTech [protected] 1013.36
12-Mar-19 Transfer Debit VISA POS TXN AT US/GOOGLE *SERVICES [protected] 1.02
1-Mar-19 Transfer Debit VISA POS TXN AT US/GOOGLE *RaTklm [protected] 1013.36
19-Feb-19 Transfer Debit VISA POS TXN AT US/GOOGLE *California [protected] 601.87
31-Jan-19 Transfer Debit VISA POS TXN AT US/GOOGLE *SERVICES [protected] 1.02
19-Jan-19 Transfer Debit VISA POS TXN AT US/GOOGLE *SERVICES [protected] 1.02
16-Nov-18 Transfer Debit VISA POS TXN AT US/GOOGLE *SERVICES g.co/help 51.18
22136
Contact Person
Ranjeet Kumar
[protected]

I have been charged 7 time's in one day for something I do not have nor use, not to mention, I was informed they charged me last week too! I have no way to dispute these charges through Google Play so now I have to go through the fraud department, cancelling my card and waiting 10 days for a new card! This is beyond ridiculous!😠 I'm one angry consumer at this point!

Hello, I've checked my debit card, and saw this transaction

July 3, 2019 POS W/D SV GOOGLE *Thg.co/helppay# MC GBR [protected]

I didnt recall buying anything from google play, I would like to refund the money taken from my debit card with the total of 2, 650 pesos, as soon as possible, as I need it to complete the payment for my hospital bill. Thank you.

The following message came to my registered mobile number
Your A/c 629517 is debited with Rs 69.00 on 01-07-2019 17:02:04 at PUR/GOOGLE *LivU/g.co/helppay.Call 18605005555 for dispute
I haven't even download such app but the amount had been debited, without my knowledge how can a transaction may happen, i doubt it would be a scam, kindly resolve this