Menu
General Motors
General Motors Customer Service Phone, Email, Contacts

General Motors
reviews & complaints

www.gm.com
www.gm.com

Learn how the rating is calculated

1.2 1614 Reviews

General Motors Complaints Summary

65 Resolved
1548 Unresolved
Our verdict: If considering services from General Motors with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for General Motors has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of General Motors. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

General Motors reviews & complaints 1614

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
1 review
1
0 review
Sort by:

Newest General Motors reviews & complaints

ComplaintsBoard
S
10:11 am EST
Verified customer This complaint was posted by a verified customer. Learn more

General Motors 2022 High Country

I purchased a 2022 High Country in January 2022 and was told it was missing chips and they would be available in October 2022. This is a top of the line vehicle and cost over $60K. I have heard nothing regarding the missing chips for my vehicle and would like to find out when to expect them to be available. I don't understand why the 2023 can have chips and they are not getting the chips for customers that have purchased vehicles in 2022. I would like to know what I can do to remedy this issue. Is there a number I can call?

Desired outcome: I expect to have my chips for my 2022 High Country before it is a year old.

Read full review of General Motors
Hide full review
ComplaintsBoard
K
2:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

General Motors 2021 Chevrolet Silverado

I purchased my 2021 Silverado w/ 5.3 engine in March of 2021. I have less than 15,000 miles on it and it is in the shop having lifters replaced on one side of the engine. I don't understand why this has not been recalled and all lifters and rods replaced. I have looked this problem up on internet and found a lot of problems concerning this. Is there anything else I can do. I have never had a vehicle that has let me down and I feel this is not going to fix the ongoing problems with the lifters since they are not all being replaced. Can you give me some reasons to why it is not recalled and what if the other lifters fail? What if it runs out of warranty then they fail? Can you please give me insight and tell me if GM is looking further into this problem to make sure the people who bought the models included in the lifter problems will be taken care of? I also bought a 2022 High Country Tahoe with a 6.2 engine... no problems with it yet.

Thanks for your response,

Kevin Calhoun

Email - [protected]@AOL.com

Read full review of General Motors
Hide full review
ComplaintsBoard
Z
3:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

General Motors 2021 Chevy Bolt

I purchased this car in Feb 2021.

A battery recall was announced in July 2021 and since that time I have been driving this unsafe car.

I need to be able to purchase a new car with a safe battery. EV Concierge does not help me!

This is NOT responsible behavior from a manufacturer!

Please arrange for me to purchase a new 2023 Chevy Bolt EV.

Zinaida Pelkey

Desired outcome: New Car

Read full review of General Motors
Hide full review
ComplaintsBoard
M
6:57 pm EST

General Motors Tri-coat pearl paint peeling on my 2016 Chevrolet crewcab

My compliant / concern is the paint is peeling, bubbling, flaking and blistering ony 2016 Chevrolet Silverado Crewcab. The pearl tri-coat paint started to fail without any external or environmental influence.

The paint is unable to adhere to the surface and begins to bubble and flake exposing the primer sealer.

Besides being visually unappealing - bubbling, peeling and flaking paint exposes the surface it was designed to protect. If left unrepaired, paint defects can eventually lead to rust further degrading the appearance of the truck.

I'm witnessing the finish on my GM truck deteriorate at an alarming rate over recent months.

This paint peeling is decreasing the value due to paint defect.

Michael Stewart

Desired outcome: All I'm seeking is the vehicle defective paint be repainted. I'd appreciate a response to this matter, please!

Read full review of General Motors
View 0 more photos
Hide full review
ComplaintsBoard
C
1:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

General Motors Missing Chips

I purchased a 2022 AT4 in December 2021, with the understanding that there was missing chips for my truck. Here it is almost a year later, and I am still missing chips in my truck. Please help me understand how a company can produce new 2023 vehicles with all the chips in them and my truck still missing them. I am or was a die-hard GM buyer because you have always been there for the consumer, however GM has lost that somewhere along the way. Please contact me by email or phone to discuss this matter further. ([protected]@gmail.com)(832/576-7657)

Desired outcome: I'd appreciate a response with an explanation how you plan on making this better quickly not another year later.

Read full review of General Motors
Hide full review
ComplaintsBoard
S
10:16 am EST

General Motors 2022 Buick Envision

My wife and I purchased a 2022 Buick Envision on 9/20/2022. At the time oof delivery the heated seats were not functional (no chips). Since cold weather is arriving in upstate NY I'd like to get a status update on this feature we bought. The Vin # is: LRBFZPR43ND111641. It was purchased at Drivers Village in Cicero, NY.

Richard Butler/Susan Butler

[protected]

[protected]@msn.com

Desired outcome: Get the chips delivered

Read full review of General Motors
Hide full review
ComplaintsBoard
F
3:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

General Motors 2021 GMC Sierra Elevation

This vehicle has been in the shop for more than 80 days with emission problems, engine problems and now transmission problems. The vehicle was taken by theft and recovered. When recovered it was towed to the nearest GM shop where diagnostics were ran and the only issue found was that something was stuck to the transmission. Despite the anti-theft system and my account with OnStar the vehicle was able to be taken by theft, OnStar could not help with theft slow down or shutting down the engine saying the system had been tampered with. However, no diagnostics found any issues with either system, OnStar or GM's anti-theft. As stated above I have had ongoing issues with the engine but now, after already being told the engine was fine and after it has taken the shop close to one month ago to get an estimate to me, I am told the engine has blown and oil is sprayed all under the hood. Don't you think someone would have noticed a blown engine well before now? They have had the vehicle since October 2nd. I would like to know how a vehicle sitting idle in a shop blows an engine. There have been far too many issues with this truck considering it was purchased with 0 miles.

Desired outcome: I would like a refund for my purchase and expenses incurred for repairs.

Read full review of General Motors
Hide full review
ComplaintsBoard
J
3:23 pm EDT

General Motors 2020 chevy trax ls fwd

Around 36,000 miles vehicle started experiencing radio issues where the radio just turning on and off by itself dealership insisted it needed to be updated update was complete 37,500 miles we are at now currently vehicle has radio issue electrical issues in general nothing turns off after you turn key off or shut the vehicle off open the door vehicle electrical remains on engine turns off but electrical stays on you have to turn everything off manually also upon further inspection after oil change losing coolant with no signs of a coolant leak a gallon a week has been losing out of the vehicle now a gallon of coolant is expensive at a gallon a week another appointment with dealership to fix it in grand island new york 3rd attempt rescheduled us again vehicle is been known at 37,000 mi still have this issue no overheating as of right now but mechanically inclined that I am I know to keep the fluid level where it should be or at where it should be to avoid the overheating issue and at the vehicles third oil change metal shavings in the oil and now I told that this can be normal sometimes but i've never ever heard of that happening before we're not dealing with an old school dirt bike supposed to be dealing with a 20/20 chevy trax I should not be metal shavings in my oil pan

Desired outcome: Gm needs to buy back this vehicle so I can go over to dodge they don't have all these problems

Read full review of General Motors
Hide full review
ComplaintsBoard
A
5:06 pm EDT

General Motors 2022 Buick Enclave

The vehicle is missing two chips. I was told by salesperson that they would come in fall. Still have not been contacted by GM that the chips for my Enclave have arrived. I have leased from Gm for years. This is not how you treat a loyal customer. I know that other people have been contacted by GM and the chips have been installed by the Jim Causley mechanics. I leased the vehicle in April. I have been patiently waiting to be contacted. My patience is running out. One of the chips is for heated seats. That is a feature that is important to my wife and myself. I am paying a good price for this vehicle, and it should have all of the features I am supposed to get. My 2022 Ford Edge came with everything

I asked for. I have supported the American auto industry loyally for years.

Desired outcome: I want the chips to be sent to Jim Causley in Mt. Clemens so that they can install them in my vehicle. My name is Alfred Cardinali.

Read full review of General Motors
Hide full review
ComplaintsBoard
R
12:04 pm EDT

General Motors 2019 Colorado shuddering when traveling 55-65 mph.

I own a 2019 Chevrolet Colorado Crewcab. Recently I have noticed that the truck is shaking or shuddering when traveling 55-70mph. the truck has 43,000 miles. At first I thought it was the roadway but have recently read the numerous complaints on Transmission Shuddering through GM Bulletin 18-NA-355. It is starting to occur more frequently. I see that there are no recalls on the Colorado. Im not sure what to do. Please advise.

Desired outcome: Repair shuddering issue. Shuddering is very annoying and concerning. Not sure how long repair would take but need a way to get around. No recalls that I can see filed but numerous customer complaints on shuddering.

Read full review of General Motors
Hide full review
ComplaintsBoard
K
10:15 am EDT

General Motors Complaint about cheverlot pickup

We bought a brand new pickup company car from Chevrolet Egypt, found a strange sound coming from the gear box, after taking it to the dealer to maintain they couldn't fix it because it was a manufacture defect for 8 month they have the car met with the branch manager trying to solve the issue but no solution , after meeting with the manager we signed a new contract for a car replacement in August and till now they wouldn't give the new car . This is the most devistating situation with a big loss on me and the company . I need a solid solution to my case and don't know who should I reach for that. Seeking help

Desired outcome: Fulfilling the promises of giving me the new car and as per the new contract

Read full review of General Motors
Hide full review
ComplaintsBoard
R
10:04 am EDT

General Motors Team Chevrolet of Boone NC "collision center"

On August 23rd I took my 2021 Ram dually into their body shop for an estimate on minor damage to right rear fender. After spending an hour on the estimate, they finally came up with a number, which seemed high, but 3-4 years ago I had some work done at this garage, and they did an excellent job, so I said OK. The soonest I could get an appointment was September 9th, so I took it, and brought the truck in on that date. They told me it would take about 5-7 business days to complete the work. The truck sat outside their shop for 2 weeks, before I noticed there had been any work at all done to it. They finally called me on October 13th to tell me my truck was ready. I wanted to inspect the work before I accepted it, and in less than a minute I had found 2 spots by the right taillight that had been buffed so hard that the primer was showing through. I then found 4 spots in the paint on the fender that looked like either lint, or dried paint strands had gotten into the paint, and made a very rough finish. At this point I stopped looking, and refused to accept this kind of amateur workmanship. I posted reviews on several social medias, and it didn't take long for a reply from their BDC director, asking me to call her, so I did. I explained the situation, and she said she would have a manager call me. On October 14th, the manager of their "collision center" called me, and said his painter hurt his back 3 weeks ago and couldn't work. Why wasn't I notified of this at that time, and why did they let some amateur paint my $85,000 truck? He said he had a painter coming from their Salisbury dealership (which is about an hour and 50 minutes away) to paint my truck on the 17th, and he would call me later that day to get it. The call never came. I called the dealership that evening to speak with the General Manager, but he was not there - I spoke with the Sales Manager, told him of all the stalling, poor quality of work, and lies I have gotten so far, and the only one I would talk to would be the General Manager. Soon after, the collision center manager called, and started to apologize, but I stopped him, said the only one I will now speak with is the General Manager to let him know what is going on at his dealership, then I hung up on him. Since these people have had my truck for over a month now, are they going to make my next truck payment?

Desired outcome: I want my truck fixed properly, now, or give it back and I'll take it somewhere that they will work on it, and do it right.

Read full review of General Motors
Hide full review
ComplaintsBoard
C
9:20 am EDT

General Motors Sales service

I was trying to lease a tru k from HH Chevy in Omaha, NE. The salesmans name was Brett or Brent didnt get his last name. He condescended me and acted like it was a privilege to be at that dealer. I was trying to negotiate and he raised his voice i guess to hard sell me. Anyway since GM cant come down on their trucks i went with your competitor. Ive leased GM products for a decade. I dont think the best buisness plan is to price hike so customers in the future wont have used vehicles to buy. They will buy other brands just like i did. That happened 9/22.

Read full review of General Motors
Hide full review
ComplaintsBoard
T
9:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

General Motors GM warranty

I have been a loyal GM fleet owner for 32 years now, having purchased in excess of 40 new GM vehicles. With a new order currently pending and an additional one planed for the next 4 months. I have always had a good experience with your vehicles with one glaring exception. with nearly 4 million GM miles logged, I have never had a vehicle with a bad transmission, EXCEPT ONE, which has eaten them for lunch. This should be the subject of a recall no doubt as there is something clearly WRONG with the transmissions on the 2014 express. On Vin # 1GCSGAFXXE1146759 the transmission failed at 85745 miles. I had a new GM transmission installed at MY EXPENSE ($2922) in april of 2019. At 94905 miles THAT transmission failed and was again replaced with another GM transmission on december 5,2019. Now at 145,000 miles THAT transmission has failed. On your website, you claim to warantee your GM parts for 36 months/100,000 miles, but when this was brought to the local GM dealer Brennan GM, they are telling me that because the transmission replaced in december was a waranteed one, the warantee only applies from april and has expired. I am not happy. There is clearly a serious problem with THIS transmission/vehicle and should be the subject of a recall. Do I need to contact the transportation safety board to initiate one? And oh, by the way, if you HAD BUILT the one I ordered in june, (from Parker Chevrolet) like you SAID you were going to, this vehicle would have already been replaced, but you keep delaying the production date, so you have screwed me, yet again. Do I need to switch my fleet to Fords, in order to keep my business in operation? Sincerely Thomas Roberts President ECM Enterprises Inc. dba Ace Electric 20 Flanagan Drive Suite 101 Plattsburgh NY 12901 (c) [protected]

Desired outcome: Warantee the 34 month old GM transmission like your website says

Read full review of General Motors
Hide full review
ComplaintsBoard
M
5:58 pm EDT

General Motors GMC Acadia

Our GMC 2015 Acadia is requiring an entire new transmission due to transmission failure. It has just under 109,000 miles on it and has been very well taken care of. Research has proven that this is an ongoing problem with the Acadia; yet GMC has not done anything to remedy the issues with Acadia owners. So frustrating! Love the car! Perfect size, perfect number of seats, etc. but won’t be buying another ever again- and thinking twice before buying a GMC.

Desired outcome: At least some partial reimbursement for the new transmission- which is costing us 7,200.00.

Read full review of General Motors
Hide full review
ComplaintsBoard
J
2:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

General Motors Missing computer chips from my 2022 GMC AT4 pick up

i purchased this truck back in May, they were missing the chips for my cooled seats, heated seats & collision control chips. No clue that it would come in like that, i had ordered it back in oct of 21. I was told that the chips would be shipped out mid summer, here it is going into fall & neither the dealer Country Chev of Benton ky or myself has heard a word? Can i at least get an answer on when to expect the chips? its a shame to pay 80 grand for a vehicle an be left in the dark.

Desired outcome: Ship the chips to the dealer so they can be installed

Read full review of General Motors and 2 comments
Hide full review
2 comments
Add a comment
M
M
Mark Stephen Taylor
Lewiston, US
Oct 07, 2022 5:21 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am in the same boat. I purchased my truck in January, 2022 with the pormise that the chips would be installed within a few months. Then, it was July. Now the story I am hearing is that it may be into the winter. This is disgraceful. GM needs to be held accountable and/or Marry Barra needs to be fired. After all, she rose to CEO after serving in their supply chain division.

Mark S Taylor

Lewiston, ID

J
J
Jim Emmert
LOCKPORT, US
Sep 30, 2022 9:09 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have the same problem with missing chips with no idea when they will be available. The weather is getting cold and I need those chips.

ComplaintsBoard
M
9:04 pm EDT

General Motors Warranty

2021 Silverado 5.3 lifter issues 12,500 miles on 9/14/22. Bad lifter on cyl 5. Dealer is tied to replace only one bank of lifters. GM customer service, which is probably trained at Taco Bell are just call takers that have zero escalation rights and give you the standard “24-48 hours until I get something on that.” Don’t waste your time, buy another manufacturer.

Desired outcome: Replace both sides

Read full review of General Motors
Hide full review
ComplaintsBoard
D
8:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

General Motors Chevrolet executive resolution liaison

Ieshia

Your Chevrolet Executive Resolution Liaison

Phone Number: [protected] Extension: 5911725

My 2014 chevy Cruze engine was ruined by Sunrise Chevrolet service department due to incorrectly R&R of the timing belt. This was verified by Bellevue Chevrolet service department. This has cost me roughly $12,000 to replace the engine.

2014 CHEVROLET CRUZE. The reference number is 9-[protected].

To whomever it may concern,

In reference to Ieshia's phone call this afternoon.

GM has no interest in customer service. You have lied to me about your involvement with the dealerships and I know you have never spoken to Bellevue Chevrolet. It is very apparent that the Chevrolet Executive Department is nothing more than a name, with no intention of solving any problems. When I have direct evidence that the dealership that replaced the timing belt on my vehicle did so in a manner that led to the engine failure and Chevrolet Executive Department refuses to even verify that information from another dealership, it leaves me with no choice but to spread the word to everyone that I come into contact with to NEVER BUY A GM VEHICLE.

Evidently GM being bailed out of bankruptcy by the federal government did nothing but ensure that quality vehicles would never manufactured by GM again. GM doesn't have to worry about selling vehicles because the federal government is there to bail them out anytime they need a handout so long as a liberal administration is doling out the welfare checks.

Thank goodness there are companies like Chrysler who can stand on their own two feet. We bought a 2018 Jeep Grand Cherokee diesel engine when the chevy cruze became unreliable, and it now has over 105,000 miles with never a check engine light ever coming on. I also own a 2001 dodge ram 2500 cummins diesel with over 400,000 miles with nothing more than routine maintenance. Quality products vs quantity wins every time.

Ieshia you have done absolutely nothing to resolve this situation.



Darin B. McLaughlin

17860 NE 45th Ave Rd Citra FL 32113

[protected]

[protected]@gmail.com

Desired outcome: Reimbursement from Sunrise Chevrolet for engine & all service performed on the vehicle post timing belt replacement. Roughly $20k includes rental car expenses as I had to ensure my child got to his chemotherapy

Read full review of General Motors
View 0 more photos
Hide full review
ComplaintsBoard
R
3:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

General Motors injectors 1 and 4 misfire, and bent push rod

Good afternoon, My name Raymond Shipps. I have a major problem with my Engine which I never missed any scheduled maintenance on now has a two injectors misfiring and a bent push rod. the engine only had 137650 miles on it mostly highway. I had a premiere 2018 Tahoe with a 6.2 liter engine.

so i had to trade it just to find out that i could not use my family discount and my family spent 35 years working for GM.

Please help.

Thank you in advance.

Desired outcome: reimbursement of the money spent on the engine and be allowed to use my family discount.

Read full review of General Motors
Hide full review
ComplaintsBoard
M
11:29 am EDT

General Motors 2021 Chevy Tahoe vin 1GNSCNKT7MR320302

On June 10 we had to have our car towed to our Chevy dealership due to an alert of water in the tank and they car died and would not start. They kept the car till June 22 to fix the issue according to the invoice they replaced to filters and added diesel fuel as our car is a diesel.

On July 29 we drove to Miami from West Palm Beach to pick up a friend, we picked her up and at the airport we received an alert again for water in the tank. The alert also said to drive at a slow rate. So we drove a little ways but were afraid of the constant dying of the car and had it towed from Miami to our dealership in West Palm Beach. They have had the car since then. They are very good about keeping us up to date however, originally we were told they should have replaced the fuel filter but couldn't get one and now we are told that they are waiting on a sensor. It appears to me that perhaps there is an issue that should be looked into more closely. They now have had my car over a month and still won't get the part till next week. We paid on the first visit $1670 and were told it would be around the same amount. As far as water in the tank not sure this was the case. I would like someone to look into this situation. The car is currently at the Schumacher on Okeechobee Blvd in West Palm Beach. Again the dealership and they people that have helped us are great, it just seems a long time for them to receive the parts and perhaps there is more going on than what we have been told. If additional info is needed please let me know. Thank you. Margaret Foster

Desired outcome: Not to be charged for this visit and to see if the sensors should be a recall since the time between the two incidents were a month appart

Read full review of General Motors
View 0 more photos
Hide full review

General Motors In-depth Review

Company Overview: General Motors (GM) is a renowned American automotive company that has been in operation for over a century. With its headquarters in Detroit, Michigan, GM has established itself as one of the leading manufacturers of automobiles worldwide.

Product Range: GM offers a diverse range of vehicles, catering to various segments of the market. From compact cars to SUVs, trucks, and electric vehicles, GM provides options that meet the needs and preferences of different customers.

Quality and Reliability: GM is committed to delivering high-quality and reliable vehicles to its customers. With stringent quality control measures in place, GM ensures that its vehicles meet the highest standards of performance, durability, and safety.

Innovation and Technology: GM is at the forefront of automotive innovation, constantly integrating advanced technologies into its vehicles. From cutting-edge infotainment systems to autonomous driving features, GM strives to enhance the driving experience and stay ahead in the industry.

Customer Service and Support: GM prioritizes customer satisfaction and provides excellent customer service and support. With a wide network of dealerships and service centers, GM ensures that customers receive prompt assistance and maintenance services for their vehicles.

Pricing and Value for Money: GM offers competitive pricing for its vehicles, providing customers with value for their money. With a range of financing options and attractive incentives, GM makes owning a quality vehicle affordable and accessible.

Environmental Sustainability: GM is committed to environmental sustainability and has taken significant steps to reduce its carbon footprint. With the introduction of electric and hybrid vehicles, GM aims to contribute to a greener future and promote sustainable transportation.

Safety Features: GM prioritizes the safety of its customers and incorporates advanced safety features into its vehicles. From advanced driver-assistance systems to robust structural designs, GM vehicles are equipped to protect occupants and prevent accidents.

Reputation and History: With a rich history and a strong reputation in the automotive industry, GM has established itself as a trusted and reliable brand. The company's legacy of innovation and quality has earned the trust and loyalty of customers worldwide.

Financial Stability: GM has maintained financial stability over the years, ensuring its ability to invest in research, development, and manufacturing. This stability reflects the company's commitment to long-term growth and sustainability.

Market Presence and Competitiveness: GM has a significant market presence and remains competitive in the automotive industry. With a strong global footprint and a diverse product range, GM continues to attract customers and compete with other leading manufacturers.

User Reviews and Ratings: GM vehicles have received positive reviews and ratings from customers worldwide. Users appreciate the performance, reliability, and features offered by GM vehicles, making them a popular choice among car buyers.

Awards and Recognitions: GM has been recognized with numerous awards and accolades for its vehicles and contributions to the automotive industry. These accolades highlight GM's commitment to excellence and innovation.

Social Responsibility Initiatives: GM actively engages in social responsibility initiatives, focusing on areas such as community development, education, and environmental conservation. Through these initiatives, GM strives to make a positive impact on society.

Partnerships and Collaborations: GM collaborates with various organizations and partners to drive innovation and address industry challenges. These partnerships enable GM to leverage expertise and resources, fostering growth and development.

Accessibility and User-Friendliness: GM prioritizes accessibility and user-friendliness in its vehicles. With intuitive interfaces, ergonomic designs, and advanced connectivity options, GM ensures that customers can easily navigate and enjoy their driving experience.

Warranty and After-Sales Services: GM provides comprehensive warranty coverage for its vehicles, giving customers peace of mind. Additionally, GM offers a range of after-sales services, including maintenance, repairs, and genuine parts, to ensure the longevity and performance of its vehicles.

Online Presence and Digital Experience: GM has a strong online presence, offering a seamless digital experience to customers. Through its website and mobile applications, customers can explore vehicle options, schedule test drives, and access information and resources conveniently.

International Expansion and Global Reach: GM has a global reach, operating in various countries and expanding its presence internationally. This global expansion allows GM to cater to diverse markets and meet the needs of customers worldwide.

Future Outlook and Growth Prospects: GM's future outlook and growth prospects remain promising. With a focus on electric and autonomous vehicles, GM aims to lead the industry's transformation and continue delivering innovative solutions to customers.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact General Motors customer service

Phone numbers

1800 508 0000 +1 (313) 556-5000 More phone numbers

Website

www.gm.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with General Motors?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with General Motors Customer Service. Initial General Motors complaints should be directed to their team directly. You can find contact details for General Motors above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about General Motors. Discuss the issues you have had with General Motors and work with their customer service team to find a resolution.