Figleaves
reviews and complaints

I made an order number 13765878 from Figleaves, which was dispatched on the 12th Otober untracked and never arrived. I have asked neighbours and postal office but they don't know nothing about it.
My adress is correct and so I have contacted your customer service to ask a Customer service told me I had other previous order that hadn't been delivered either so I should ask for a refund to my credit card/bank because they "believe" that I did receive the order.
How can they afirm that of the service is untracked?
After insisting that they solved the issue or else I would have to resort to Resolver, they preferred I wrote a complaint on Resolver and each answer is worst than the previous.
Disrespectful and almost insinuating I am lying. Terrible customer service and defensive. They just insist I complaint to my bank. But I didn't buy it from my bank, it's not their responsibility to resolve. I bought from Figleaves!
I ask that you personally take this matter in your hands and please make it right.
After sending emails to CEO, head of customer service, JD Williams who owns them and N Brown Group, they tell me they don't know Figleaves!
I will wait for my refund.

I'm still waiting for my order and have no idea when will I get it.
I placed my order over a month ago and Figleaves promised I'll get it within one or two weeks, but nothing arrived. Customer service was absolutely unhelpful. They said they'll check on my order and contact me back later but that did not happen.
I sent them tons of messages asking them to cancel my order but it's still pending. I guess they decided to keep my money.

Attention! The company www.figleaves.com is big scam. I have ordered swim wear from them, but these people took money for the order. They delivered it on time and everything was ok. But they started to take this sum every month from me. I have no idea for what, because they didn’t send me anything and stopped to reply to my emails. They fooled me and I need help, because I want to stop them.

I ordered 4 bras from the company Figleaves. It was mentioned on the website that this company was based in USA. I waited for any updates about the order, but nothing. After 5 days I got the bill from DHL, they wanted to get $100 for international shipping. WTF? I tried to cancel the order, but no one replied to my emails. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.

I bought bra from the website www.figleaves.com, but it was horrible. I received it after a month and when I tried to return it, the seller refused. The bra didn’t fit me and I only wanted to change it for another size. But the seller refused, because they change things only within 30 days. And he didn’t care that the delivery took much time. I wonder if there are other people, who had the same experience. Let’s share views about this website.
Impossible to change the items because of stupid policy

Has anyone else had a bad experience with Figleaves.com? I had liked the company until this latest experience. I ordered 7 bras from what I had thought was a U.S. company. About a week or so after returning a number of the bras, I receive a $78.33 bill from DHL for interntaional shipping from the UK. When you place the order, they do not tell you that you will have to pay a separate cost for international shipping. They told me that I should have noticed a pop up window about incurring this kind of additional cost. They admitted that the exact amount is never mentioned. Their justification is that it was not put on your credit card at the time of the order, so they don't have to tell you about it.