FedEx
reviews and complaints

1:10pm on 05/05 23 driver dark in color appeared as a female parked her truck on my private driveway, she then purposely damaging my private property, SHE pulled a LAWN JOB (25 feet with all six wheels rutting the ground under my grass) causing damage to my lawn and topsoil, I need her to come back here and repair the damage or send someone that can. she has done this before but not to this extreme level of damage. if this does not get repaired I will send a Cease and Desist order to your company explaining that we will not accept incompetent FedEx drivers and your are not allowed on this property any longer as it is a private property and a private driveway. Mark Sweet (P.O. A.) 99 winspear rd west seneca ny 14224 phone [protected] I do have pictures of this incident  

I was to have a package delivered on 5/4/23. At 1:27 pm on 5/4/23, I received a notification that my package had been delivered along with a picture of where the delivery driver left the package. The photo was not of my house and did not show much to indicate what house it was. I called FedEx immediately and let them know what had happened. They offered little more than to file a claim and stated that they would let me know by 5/9/23 what the outcome was.

The contents of the package totaled over $100 and that is not so much my concern as it can be replaced but the fact that if the package contained a packing slip, which I am sure it probably did, whoever got my package has my personal information.

This is not the first time this has happened with FedEx and one of my packages and I am extremely frustrated by the incompetence of their drivers. As I understand that they have policies for this type of occurrence, my question is why could they have not just contacted the driver on the route and had them correct the issue?

I have attached a screenshot of what I received from FedEx after the delivery was made. This is not even close to what my home looks like.

on Friday April 28 the music store handed Fedex a large box for the VERY ESPENSIVE keyboard that I had purchased. The Store manager took several pictures of the box and sent them to me prior to handing it to Fedex. The box was in perfect shape at the time and had several labels on it and large printed words saying "Fragile, Handle with care, Delicate musical instrument". The package was in PERFECT shape when it was handed to Fedex.

The Package arrived on 5/3 (travelled from San Diego, CA to Marietta, GA) and the side of the package was burst open, ripped up, where you could clearly see the musical instrument inside from the huge visible open hole. I asked the driver what had happened. His response, was "Sorry, we get a lot of packages". That is NO EXCUSE. They get paid handsomely for shipping and delivery and they MUST take care of fragile equipment. Took several pictures of the driver next to the ripped open package as proof that it was delivered to me that way. I asked to file a complain with Fedex noting tha the box is damaged he said there was no way he could do that.

Tried to contact someone in the customer service phone number that Fedex provides to complain. The recorded message said that my package was delivered. I asked several times to talk to someone, kept saying that the agent has no further information, and it hung up on me.

Fedex is a VERY poorly run business. ZERO customer care and their handling of packages is VERY POOR. This is not my first bad experience with Fedex. No one at Fedex does anything about my complain. the order umber is [protected].

The issue of FedEx delivering our packages to the wrong address is one we ha endured for 13 years. We live in rural Oklahoma their drivers apparently think it is ok to throw your package out at any random gate along the roadway. NONE of our last 4 deliveries have made it to our home. We were able to drive around and locate 3 of the 4 but the last one is still unaccounted for and FedEx customer service is awful.

1. FedEx informed delivery date 9th May.

2. Received a text that delivery would be on 2nd May while I was at work.

3. Went home to receive the package, no attempted delivery note, therefore,

assumed no delivery.

4. FedEx sent an email informing me an attempt had been made on 2 May at 11.37 am. No note was received, so I have to take their word for that.

5. I made a complaint to their virtual Assistant, which informed me an attempt had been made on 2nd May at 3:37 am which I feel is an unacceptable time for delivery to a residential property, if in fact that was the case.

6. Virtual Assistant said delivery would be made on 2nd May before 6.00 pm. No delivery was made.

i called feex to ship ground a doll The rpresentative then directed how i get a label to ship as well as receive back the doll Fedx said it would be 38..00 so i shipped to only find out it costs 120.00 i was decieved they said box was 16 which feel intohigher cost by 1 lb.. I disputed charche paid the 38 they quoted and 5 dollar shipping and deliveruy fee.. The company was told not toship back with prepsaid label which wwwould coast another 100 and so dollars.. I stead they brought the origina box toups which measured it as 15 not 16 and charged 38.00 Fedex is being deceptive added extra pund to make me pay exhuberant amount for a 15 dollar toy..it is frraud on their part.. Theyare now charging me late fees account [protected] and robbing the public by adding extra measurement to bix so it falls in higher cost category..To top this billing is rude I want to gopublic with this and have the proof

I ordered a pipe adapter and a router from Starlink, after a couple days I got a shipping confirmation and tracking numbers when I checked the router tracking number it gave me a date to be delivered... it was delivered however on the adapter it said "Pending" it said that for 12 days... I checked it regularly. Then I checked it and it said they delivered it a week earlier. They did not deliver it, I need it and waited day after day for it to come. I looked at router tracking number and there was a picture of it at my front door, So I looked at adapter tracking number and no picture of it at front door. I called FedEx and they said if I had a problem call the shipper. Starlink has no customer service phone. Ill never order anything else where the shipper uses FedEc. Im out my money and my dish is bungee corded to a flag pole. FedEx sucks

This Driver is causing Companies and Individuals to leave FedEx.! Please read the following:

Hi there Tom,

04/24/2023 11:46 AM

I am done with chewy! You can blame it on the fedex driver!

I have ordered from chewy for several years, and I quit chewy many months ago because of the same driver that brought the order today. A chewy representative assured me that it would not be a problem again. If you can go back to my emails from many months ago, you will see why I quit using chewy at that time. It is even worse this time! The same fedex driver, as the other time, not only did not bring my order to the house, she left it at another house down the road!

The people at that house saw the driver throw my box out her back door! When she did that, it caused one of the litter boxes to break open, and none of that litter could be saved!

So, good bye chewy and you can thank fedex for employing such a driver!

Tom Danley

I'm so sorry your packages weren't handled with much care. That's definitely not the Chewy norm. While Chewy doesn't personally deliver packages, we chose to partner with the shipping company that does, and they become a direct reflection of us when they're delivering our goods. I've filed a formal complaint with our shipper and I assure you this will be addressed immediately. At the moment Fed-Ex is our main carrier so we are not able to have your package be shipped with someone else but I assure you we have sent over a complaint to the shipper and this will be addressed appropriately.

We also suggest to contact FedEx directly HERE where they have a chat feature or by calling [protected] and expressing your concerns there as well.

Due to the damage to the boxes of litter from order [protected], I've processed a refund of $33.13 to your Mastercard ending in -3182, and that’ll post back to your account within 3-5 business days. We appreciate you giving us a try and will be here for you and your fur babies if you decide to give us another chance in the future.

Please give your little one all of our love and deepest apologies.
Warm regards,
Tatiana E.
Customer Service
Chewy

At around 10:52 am today (4/29/2023), I was standing at the four way stop intersection of Baltimore Avenue and Dean Drive in Waycross, GA when one of you drivers in a van drove thru a stop sign on Baltimore Avenue. This is wreckless and unsafe practice that could have lead to me being hit by your vehicle if I had not waited to cross.

I think you drivers need to be trained on safety of the public especially in a residential area where I was. Please take this issue seriously and reprimand or suspend the driver for his action.

Please respond to me at [protected]@gmail.com.

- Dean

FedEx keeps deliver my packages to the wrong address. Sometime we are waiting for our meds. They are 2 houses on the street with almost similar number, one digit different. If FedEx truck enters from west of the street we get the package. If they entered from east of street it will be delivered to wrong house. I have security camera and investigated it. My address is 3221 Milton st, Pasadena ca 91107

FedEx always delivers to 3321 Milton street. Both houses have a clear numbers shown and there is no reason to be mistaken. The house that they deliver my package is Airbnb. people come and go and can easily take the package. We have to call the owner of house to see if the package is there every time. If we are lucky and package is there we have to wait until the guest leaves.

I am filing a complaint against FedEx since they don’t pay attention to the address and the number of the house they deliver the package. I expect FedEx to solve this problem as soon as possible

Sincerely
Zohreh Sorbi

At approximately 1150,4/28/23 I checked my email to find out my package was delivered at the front door, well there was nothing ,also the picture they had uploaded was not the front door. Went down the driveway to check, well sure enough Fedex decides to just leave it on the grass right next to the main road. Anyone could have just taken the package and drove off! This isn't the first time they've done this (leaving packages near the road, under the mailbox or saying no one home when we're actually at home), it's happened too many times! So frustrating! I get it you guys are really busy but at least put it where it's not laying out there for everyone driving down the road to see. USPS and UPS never just leaves our packages next to the road, they've always delivered to the house.

Yes shipped a package to Orlando 47 e Robinson and they return the package ,some how with my address on the label,and it made it there,they couldn't return it to my house ,I called and it's in Memphis,but the still can't return it ,I load up the confirmation to olive Memphis shipped to fed ex Orlando FL 47 Robinson st Orlando FL,they said they were returning the package,at the time they didn't arrange to have return postage ,the customer service can't do won't do anything positive,I've called numerous times since the 17/April they didn't even know exactly where it was til 4/20

I live in wisner louisiana 71378 on calhoun rd. There has been a driver for months now that drives extremly fast infront of my house, so fast that the truck throws rocks on my porch and knicks my front glass door. My door is atleast 20 to30 feet from roadway. It is going to become a bigger issue if my door is busted! I want this to please be resolved. It is very uncalled for to be driving an excess amount of speed down that road. It is alot of kids and animals on this road. Please have this issue fixed. I could not get a plate number due to the fact the driver was going so extremly fast. Someone is going to get hurt or something get broken.

For over 1 month the FedEx company website either refuses or cannot track deliveries. Even when one logs in with one's username & password. When one does not log in, one gets a message saying "FedEx is unable to track your delivery at this time". When you log in, the message you get is that FedEx is experiencing "connectivity problems" and "try refreshing the page" or "try later". What the heck is up with this? Thank goodness some merchants, like Creations & Collections, LTD let you know your package is out for delivery, otherwise, Albuquerque's infamous Porch Pirates would make off with one's package for failure to know when FedEx is delivering it. The only other thing I can think of is that FedEx has BLACKLISTED ME for complaining when their drivers were leaving packages on my walkway instead of my front porch & not ringing door bell. They did that quite a few times.

For some reason FedEx failed to deliver the packages to my address after three attempts. The first two times they had the wrong address they kept trying to deliver it to Suite 11 and I'm at Suite 21, so I called them and gave them the correct address then the next three times there was a "Delivery Exception" where they said that there was no one home. That's not true there is always someone home at my address. Then I requested that it be sent to the Walmart FedEx facility and then they said that there was something wrong with the bar code that needed to be fixed but the next day the packages still were not delivered. I then once again requested that the packages be left at their Walmart facility, but they informed me that I would have to contact the shipper and have them redirect the packages as they could no longer do it on my behalf. I contacted the shipper, and they told me that they were not able to modify anything concerning the shipment once the packages were shipped. I contacted FedEx and they said they could not deliver the shipment to their facility without the shipper's authorization. A catch 22, I asked FedEx why when my shipment included two packages was the first package allowed to be left at their Walmart facility on my authorization, but the second one could not? And they said that they didn't know. So, I gave up and waited for the packages to be returned to the shipper so that I could ask for a refund of my purchase price.

By far the biggest scam operation I've ever dealt with. On the first day my package worth over $909 was "lost". It had to travel basically one state over to the southeast. I was lied to about what the problem was, which I knew was incorrect. Then when they admitted it was "lost" and not extra bar codes I was shuffled around for 8 weeks on complete non sense where no rep had the same answer. Then they sent a $135 check claiming my package price wasn't confirmed which it was and also proven on eBay by the sales transaction which was half of what the retail price was anyway. Basically out around $800 because someone obviously stole the package from their company within the first day. A completely immoral company with horrible F - customer service

For the 3rd time in the last month shipments being delivered via FedEx have shown delivered and left on my front porch, however there is no package anywhere. I verified with the shipper that Name and Address were correct before contacting FedEx. Called FedEx customer service and provided the tracking number and they proceeded to tell me that they cannot verify the Name and Address. So if the information is correct on the shippers end why is it not correct on FedEx side? I was told they could not do anything because they couldn't verify the Name and Address with that tracking. I sell on internet platforms for a living and purchase supplies from other online sellers on a regular basis. FedEx is the only shipping service that has an issue with delivering my packages. I was not hatefull with the customer service representative I just wanted answers. She couldn't tell me where my package went to, ok I understand that they are not allowed to give out another Address. But there was literally nothing done to resolve the issue of my packages going missing. The rep transfered me without warning to another department that has absolutely nothing to do with my issue so again I was transfered. Had to go through the whole situation again. I was refused a supervisor and hung up on twice. FedEx is absolutely the worst shipping service to deal with and the level of disrespect shown by there customer service representatives is atrocious.

Had 2 deliveries last week delivered to a neighbor (approximately 30 feet from my home)...1st time, delivery person was told he delivered to wrong address and that I was in my mid-70's and would have to walk over there to get package. Our homes are in a flood plain, so there are 15 steps to each home.. His response was okay and left it at the neighbor! A few days later another package was delivered to the same neighbor where he literally flung it across the porch to their door... Wrong address!

I am expecting another delivery tomorrow and anticipate if the same delivery person is delivering, he will again deliver to the wrong address... how stupid is this person? Address is clearly on the package, and he can't walk the few extra feet to deliver it to the correct address?

This person should NOT be delivering packages if he can't read the address or care enough of his job to do it right... maybe he should be in the warehouse where he is not dealing with the public. What an idiot!

I don't anticipate any response because that's just the way things seem to be run... but my email is "[protected]@gmail.com"...

Complaint Against FedEx For Recklessness Customer Service And Failing To Take Proper Action Against 3 FedEx Couriers Involving Stolen Merchandise And Fraud!

2 Air purifier were purchase 0n 4-4-2023 - Homasy Air Purifier, HEPA Air Purifier Air Cleaner, Intelligent Auto Mode & Smart Sensor for Medium for $24.00 each, plus taxes for $6.29 and the items for this order were supposed to be delivered on 4-6-2023 to my shipping address by FedEx courier and the packages for this order were never delivered to my shipping address on 4-6-2023 and I check the tracking report for this order on the same day and FedEx courier did not delivered this package to my home address on 4-6-2023 and in FexEx tracking report, it said I sign for this package myself on 4-6-2023 and I never did received this package nor did I sign for this package myself on 4-6-2023 because FedEx courier never did came to my location and I was home the whole day and how could I sign for this package myself, If FedEx courier never came to my location and have delivered my package to the wrong address.

3 Pure Citrus Orange Air Freshener, 4oz. Orange Scented Non-Aerosol Air Freshener purchase on 4-4-2023 for $4.48 each and these are two separated packages were supposed to be delivered on the 4-6-2023 to my home address by FedEx courier because this is not the first time FedEx courier made this mistake, because I had problems in the pass with FedEx courier delivering a package, I never did received and in the tracking report it said I sign for the package on the 4-6-2023, and I never did received neither one of these packages on 4-6-2023 and I do not know why the tracking report have said I sign for the package myself and FedEx courier never did come to my location and I do not know how did FedEx courier make this same mistake and my home address are supposed to be written on both packages and this is a mistake made by FedEx courier and I have file a claim will FedEx on the 4-6-2023 for these packages along with copies of paid receipts.

FedEx Claim Case number: C-[protected]

FedEx Claim Case number: C-[protected]

Order number for this order # 2000109-[protected]

And each of these same items had to be reorder for the same items stolen on 4-6-2023 and how did FedEx couriers know which package were supposed to went to the correct street, without first looking at the address on the package and how did FedEx couriers know which apartment to deliver the package too without first looking at

the address on the package and FedEx couriers could not just pick out any packages without first looking at the address on the package first and how can FedEx couriers deliver a package without first looking at the address on the package first. FedEx couriers claim they were going by the address, FedEx had on file when they

delivered the packages on two different days on the 4-8-2023 and [protected] for the same items stolen on the 4-6-2023 and how did they still know which apartment to deliver the package too with just the letter I and each of the apartment's buildings have a letter and two numbers, and how did FedEx couriers know which package to

deliver without first looking at the address on the package and they had to look at the address on the package first before they could deliver it and they have seen my address on the packages before they delivered it and how did FedEx couriers know which apartment to go too without first looking at the apartment number and they

had to look at the apartment number first before they could deliver this package and FedEx couriers seen my home address on the package before they remove the package from the vehicle and if FedEx couriers did not see my home address on the package first before they delivered it, then how did they know which package to

deliver and how did FedEx couriers know if they went to the right apartment without first looking at the apartment number and my apartment number does not match the apartment number they went too. And FedEx couriers could not delivered this package without first looking at the apartment number and they

know which apartment number they went to and does not match the address on my packages, and they had to look at the apartment number first before they delivered it to them and how did FedEx couriers claim they came to my home address, if they didn't know which apartment I live in when they delivered this package and my

apartment numbers do not show on the map but just the letter and how could FedEx courier on the 4-8-2023 left my package on my front doorsteps, if they did not know which apartment number I live in and does not show on the map and in the tracking report on the 4-8-2023 a picture of a package was on the ground to

make it look like FedEx courier left a package on my doorsteps to make it look like I received this package and I do not know where this picture come from and what location it was taken and two of FedEx other couriers create a false tracking report saying I sign for both packages delivered on 4-6-2023 and [protected] and FedEx

courier delivered a package on 4-8-2023 were being dishonest and create a false tracking report claiming he left the package on my front doorsteps and how did he leave the package on my front doorsteps if he did not know which apartment I live in, and my apartment number does not show on google map but just the letter and I

contacted FedEx on the 4-6-2023 and 4-8-2023 and [protected] and in the pass and they were supposed to already have my correct address updated in the system and I had to go back in FedEx profile account to add special delivered notes, how I want my packages deliver to me, because FedEx delivered management does not show

my full apartment number on the map in their web site but just the letter and my apartment address. After the first delivered incident that occurred on 4-6-2023, FedEx two other couriers on the 4-8-2023 and [protected] comes back and makes the same mistake again and delivered my packages to the wrong apartment again

on the same street I live and this time I was waiting outside and walk down to the other end where the courier was park at and waited until he came back from delivering a package to the other apartments on the end and when he came back, I asked him if I had a package in my name, because I were supposed to have a

package coming today in my name and after he confirm I was the person he just delivered my package too he went back to the same apartment to get my package and gave it to me, and the package were already sign by the people he delivered it too and were almost stolen and I contact FedEx the same day on the 4-8-2023 and

filed a complaint for the same incident occurred again, because I did not think this same incident would happen again the second time and it was a different FedEx courier came on the [protected], he did the same thing and delivered my package to the wrong apartments on the same street I live and this time I record it, because the

same problem occurred again the third time. The [protected] showing in the video FedEx courier parks at the other end the same location, just like the other two couriers did and did not come to my apartment door where this black car is park in the video and I'm two doors down on the right side but in the video is on the left

side and I live in a two-story apartment building and during recording the camera picks up noise in the background when I and FedEx courier was talking standing on the sidewalk not showing in the camera. And on the 4-6-2023 and [protected] both of FedEx couriers creates a false tracking report and in one of the tracking reports

on the [protected] using my full address and apartment number to make it look like they delivered my packages to my apartment, but they didn't and was an attempt stealing both packages and both FedEx couriers created a false tracking reporting saying I sign for the packages on 4-6-2023 and [protected] and how did I sign for

the packages myself, if FedEx couriers did not know which apartment number I live in. And after FedEx couriers created a false tracking report, the wrong apartment they delivered my package too, can get away lying and say, they did not sign anything, and this case needs further investigation and action taken against FedEx

couriers and FedEx.com for recklessness customer service and failing to take proper action against 3 FedEx couriers involving stolen merchandise and fraud because this incident happen the third time and what business would someone be doing signing another person package would be breaking the law. And FedEx couriers

should have been honest and admitted they made a mistake delivering my packages to the wrong apartment and each time they were attempting to keep both packages and signed my name on the packages themselves after the first two packages were already stolen on the 4-6-2023 and FedEx couriers fail to report this and created a

false tracking report saying I sign for the packages myself on the 4-6-2023 and [protected] and I do not live in the other apartments on the left end and how did I sign for both packages on the 4-6-2023 and [protected], if FedEx couriers did not come to the right address and were supposed to report it as a stolen package made on 4-

6-2023 and FedEx customer service did not handle the situation like they were supposed to, and all three FedEx couriers should have been fire for being careless making the same mistake the third time taking my package back to the same location for it to be stolen again and if FedEx customer service took the proper

action when this was reported the first time and this same incident could have been avoided if FedEx customer service care about what is important to the customer needs and on the 4-6-2023 a claim was file for stolen merchandise and FedEx deny both claims and another complaint have been file against FedEx couriers on the 4-

8-2023. This will prove, FedEx courier was lying and if he came straight to my home address on the [protected] and the time the camera was recording, why did it take FedEx courier almost five minutes to deliver my package to me, if he came straight to my apartment on the [protected] and I was the only person had a package

in my name to be deliver to me on the [protected] on the same street I live, and FedEx courier arrived at 2:35 pm and the camera stop recording at 2:39 and forty seconds pm and FedEx courier were still here after five minutes, going on almost eleven minutes and the time it took FedEx courier when he first arrived, he

had to go back and get my package from the wrong apartment and gave the package back to me and I and FedEx courier were standing on the sidewalk talking about my home address and I had no idea the package were sign for when he gave the package to me, and FedEx courier did not inform me my package was sign by the

people he delivered my package to on the [protected], until I found out in the tracking report and FedEx couriers knew I did not sign for these packages myself on the 4-6-2023 and [protected] and they were attempting to steal each of these packages delivered on 4-6-2023 and 4-8-2023 and [protected] and FedEx couriers

created a false tracking report, after when they deliver my package to the wrong address, they can get away with lying and say they did not sign are stolen this package. To protect the person identity some report details was removed are being block.

FedEx complaint number: C-[protected]

FedEx complaint number: C-[protected]

FedEx And CAINIAO Global Fake Tracking Report Scam

https://biblepsalms23.livejournal.com/39174.html

AliExpress.Com And FedEx And CAINIAO Global Fake Tracking Report Scam

https://www.consumercomplaints.in/aliexpress-com-business-fraud-and-fake-report-scam-and-order-not-receive-c3134626

AliExpress.Com And FedEx And CAINIAO Global Fake Tracking Report Scam

https://www.scam report.com/report/aliexpressdotcom/no-wenyi-west-road-yuhang-1516489

I stayed home from work because my delivery required a signature. FedEx tracking website said I would get the delivery before 8:00 p.m. At exactly 8:00 p.m. the website refreshed to say my package was delayed. Then refreshed to say delivery was attempted but no one was home. This is a complete lie. I was home. I have a camera on my driveway and a Ring Doorbell with a camera. No attempt was ever made. This has happened to me with FedEx before. I will let everyone I know what happened and I will never use FedEx again. Total and complete liars. The CEO should be fired.