Domino's Pizza
reviews and complaints

I ordered pizzas to be delivered and never received them. The app gave the appearance that the order was delivered. We never received anything. I called the store and the person working there told me something to the effect that the timing of the app was off. She told me the order just left the store. That was untrue. It was about two hours of waiting until we gave up. I was charged, including tip! I want my money back

It's rather simple. I ordered a pizza for delivery on Domino's online site for my area. The order progressed through all the production steps, then went from quality check to delivered. Have not received the pizza I ordered however. Called the store, no one answers the phone. Called the customer service number from Domino's website, again no one answers.
Date: 12-26-2021
Time: 3:20pm, Order #: 691
Location: 870 Casset Ave, Jacksonville FL. 32205
Store #: 5103

The restaurant is extremely late with my order. I called the store to see what was going on. The employee was very rude. I asked for the manager. The manager was just as rude. They could not give me an ETA on my order and refused to compensate me for the inconvenience The pizza finally rrives and is dry and nasty. I will never order from here again..

Domino's Pizza —Going to this store over 10 years, # 7873, Milpas, Santa Barbara. I'm complaining about a Store Manager's response, or lack thereof, to my Visit on December 17th, as well as entire dough ball on the floor, , as well as store employee picking a fight with me, as well as waiting 15 minutes to place a phone order, being hung up 3 times, having to come into the store to place the order, waiting, and than being harassed( yelled at for taking the picture) by a store employee, sitting in front of the store. I asked employee, what the store managers name was, and she says, I can't give you that. I have 3 pictures, including store rcpt. . Provide me email address for color pictures. I will now send this store Board of Health Santa Barbara. CA
Also, the employee, women, with long hair, who took care of me, should stop going to the window, and playing with her hair, while she is making pizza. You can tell who this is by store receipt and time.

On December 17th, I was having a problem placing an order, I called Store # 7873 . . I can't tell you how disappointing this lack of customer service has been after all of the years that I have been a Domino's customer.



Dear sir
Good day

Today I went for buzy pizza there is always a board saying "$6.99" promotional pizza but when I want to buy they say its over which is not correct.

Also the person who attended me was very harsh I didnt like the approach I wanted chillies that too was unavailable

I am very disappointed with your service in colon city you all have to take proper care.

it is extremely dangerous entering your parking lot at night at the rendon, tx store. I missed the unlit entrance and landed in the ditch. i went there at around 7:00 pm today 12-12-21.
someone is going to get extremely hurt if this is not addressed.

you need entrance lights so we can see where to enter.

thank you,
m. davis

The Pizza had only a few ingredients. The ingredients were dry and almost cold when it was delivered. The sauce and cheese which was very thin barely reached the edges of the round pizza at almost three inches. It was the one of the worst pizzas I ever had. I suspect that the pizza may have been rejected and reheated to be served to another customer.

This job requires a lot of resistance to looking over things. First off there are homeless couples that are walking throughout the store a day hanging around the safety doors where the drivers come in and out like stalking or casing out the place. There are numerous times I've asked the boss are these safe people she said yes, she pays them cash to clean inside and out of the store I have videos of them cleaning the computers where we key in orders in the front. Everyday I'm told by another driver to do work duties for a cook. I yell for help while on the oven but I'm being ignored. Every time for retaliation it's my time up for delivery I'm told to catch oven and sometimes the pizza will fall because it's too overwhelming to do at once when I'm not trained to do this part. I had to catch on fast in order to get a delivery. Numerous customers come in complaining that the delivery was placed 2 hours ago but the phones are shut off and the deliveries are cut off 50 percent of the time. My manager completely places carryouts as priority and delivery drivers suffer if we don't help on the oven and makeline. The manager also called aloud, an employees write ups and said this person was not going to be with us if "he" gets another write up and I seen him no more after that week. I felt that was unprofessional to tell everyone he was on his last write up. She also let other drivers bring they're dates on delivery runs while others drivers pick over deliveries that includes apartments on the ticket and catching oven on bigger deliveries and taking those while forcing older/colder deliveries to be taken while being pushed back on the makeline because carryouts were set out to be prioritized. I have videos of homeless couple sitting outside and inside corners of dominos anc ACTUALLY CLEANING WHILE IM ONTHE CUT TABLE. The manager feeds them free pizza everyday and nights I actually feel threatened going to my car. After I took videos I was sent on ticket 88. DFW TURNPIKE BUT INSTEAD THE APP LEAD ME TO A DEAD END FOR RETALIATION. THE PEOPLE IN VIDEOS ARE NOt customers.

Tonight I ordered a pizza to have brought out to my car. I drove to the location and waited for almost 10 minutes before it was brought out. My app said I would get a free pizza, but the manager(?) brought it out and was extremely rude when I asked about getting it for free.

I called to place a delivery order from the E. Main store, I asked if I could pay for the order with my credit card as the Pizza was going to a different address, after I gave the young Man my CC info I asked just for his first name, he became belligerent with me, just being all around RUDE. I asked him politely just for a first name. He proceeded to give me a " made up" name and then tell me if that was " GOOD ENOUGH" I replied that I would be canceling my order. I will NEVER do business with Domino's from this point on, and just FYI I have 17 grandchildren that Love to eat PIZZA! Pizza Hut here we COME.

Lana Hebert

Large black male with plates NMN.. in white truck delivered just a moment ago to Greywacke Dr, Manor, TX 78653. He almost ran over my neighbor's dog and grandmother walking dog while running up on my lawn. When confronted, his words, "Shut Up White [censored]! I saw her. She's now on the sidewalk. Kiss my Black [censored]!"

I am making a police report if you do not fire this employee. We all have cameras..

On behalf of the employees and customers at store #8980, 2881 Jones Franklin Rd, Raleigh, NC 27606 - for years the credit card machine at this store has been broken causing lengthy delays for both employees and customers. Please, have the credit card machine repaired.