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wrongful termination/discrimination
They fired me after being put on bed rest because I went into pre term labor even though my doctor said I could work I would just have to sit down but my district manager Michelle Garcia (west Texas) said there's no point of me working since I cant stand up. My manager was out on maternity leave so Diana the manger now 2023 was calling the district manager...
Read full review of Dollar GeneralManagment
hi im a husband of a worker for dollar general my wife has been working hard for you guys going in early and on her days off even thow the airconditioning dont work and its like a oven in there al because of every one calling in and managers not wanting to do there job well she ended up with a stroke because of it and she had time off fromthe doctor but she went back to work early because the managers needed her and put in alot of over time she woke up sick today puking and the s**** so forthe first time she called in and they fired her forit buut yet they never fired any of the other workers that called in al the time here she worked foryoiu guys so hard she eneded up with a stroke and u guys show your appreation by firing her if i look into it with a lawer i know that would be a lawsuit
Management frances
I was in line to check out, manager Frances was checking 2 gentlemen out. And she told the one man to remove his hat when entering store. But others walked in didn't tell them. Then they got upset asking her this has never been a problem there wearing a hat. She was rude to them. The 2 men were so angry with her they just left their stuff. I've been...
Read full review of Dollar GeneralEntire store
The wellington ohio store 44090 has become a bad joke the only register that is open is the self check out with no employee in sight I tried to but medicine for my daughter that required an employee approval but no one was there the store was a mess with alot of ticked off people and even the tobacco cabinets were wide open this store seriously needs to...
Read full review of Dollar GeneralMy Job
My name is Louise Craft, I am making a complaint because I was fired trying to avoid a dispute with two of my co-workers. I was told by Willie Coats that he would contact me about the incident and I have yet to hear from him. I also called HR to let them know about the incident and they have yet to reach to me about the situation. Is it anyway I can be...
Read full review of Dollar GeneralRenardo McKinley
To home it may concern my name is Sherika Reed I worked at store 21364 and I have reason to believe you did I was termed from Store 21364 because of me, putting in a transfer to another district and I was told it I got I termed because of a month accountability and I have never had a money accountability and been having problems out of the new store manager since he has arrived at the store and I also went to my GM, which is Tony Townsend on silver occasions on what is going on in the store and I also have picture validation I have text messages from me, reaching out to my GM and a person days above him and everyone refused to contact me back even Mrs. Leslie Bishop I have reached out to her. I’ll give her occasions and she never responded back to me on any occasion about my circumstances that is going on in the store and now I have Internet to on pacified information.…
Desired outcome: I am all my information that I need to give you all…….
Customer relations
On 6/20/2023 approximately 700pm I purchased 3 items at the North Stonington, CT Dollar General. I accidently bought 2 bags of cat food ad an ice cream cone, I meant to buy 2 bags of dry DOG food. I told the cashier and asked her to simply exchange the cat food for dry dog food. Gave her receipt back and placed the items on the shelf. She then went to...
Read full review of Dollar GeneralWrongful termination
Last friday june 16th I was told that hr did a investigation and said I was discriminating agents associates and customers. I was told that I called them stupid and retarded. They said they had written documents from customers and associates. They never showed me anything. Before all this happened my dm and assistant manager had been talking alot behind my...
Read full review of Dollar GeneralOut of stock items
Countless times, meaning on a weekly basis, i have found that any inexpensive items I may be looking for are put of stock. If this was an occasional event no problem. But every single time regardless of how often I check, weekly, daily or otherwise.
I firmly believe that there isn’t a run on inexpensive denture adhesives or kitchen drain stoppers. Additionally I also adhere to the belief that this is done deliberately in order to push customers to purchase more expensive alternatives.
Just like the scanning cheats; this is attempt to force customers to pay more and fatten the bottom line
Desired outcome: Restock inexpensive items that are shown on app or website
The employees at the store.
I went dollar general in Melvindale, MI I was looking at the Michigan Stuff on the shelves. I heard the 2 employees ladies were talking about me. All the suddenly The store manager came up to me and she said to me “You put the Michigan flag in your purse. We going to call the police and make you leave the store “ I told the store manager I did not steal...
Read full review of Dollar GeneralUnprofessional manager and a bully
On several occasions I witnessed the night shift manager of the store 21449, insulting the associate. who was working the night shift with her, well supposed to be working with her the manager of the store told the employee that she was a five year old and that she could not mop the floor properly and she did this in front of customers, the manager Melanie...
Read full review of Dollar GeneralDog toy
A guy that was working there came out accused me of stealing it asked me if I payed for it I said yes he asked me twice didn’t ask me to see a receipt or nothing then went over to another customer told her I stoled something out of the store will not be back in there was my thought they had to ask to see the receipt before accusing someone of taking...
Read full review of Dollar GeneralHarassment, retaliation against customer/employee
My wife works for DG, last july (2022) she witnessed a fight involving another employee's parents across the street from the store. She informed this employee of the fight and told him not to get involved, as he was still on duty. He did not listen, ran across the street, engaged in the fight and was arrested along with his parents. These facts are...
Read full review of Dollar GeneralThe store manager threatenedto call the police on me
Store 15339: Worst experience EVER! I Went there today doing my normal couponing. Got to the register and it appeared that my card didnt take, so the cashier asked that I slide my card again, and I did and once again the machine malfunctioned. So I checked my account and sure enough I was charged twice. Once with the coupon total and once with a total...
Read full review of Dollar GeneralGallon jar of pickles
I used to go out of my way to find the gallon jars of clover valley pickles because they were the best, but then you quit making the gallon jars and I was very upset. Well yesterday I found where you were making them again in plastic gallon jars and I was very happy till I got home and tried one, they taste like crap, I dont know what yall changed or if its the plastic jar that is making them taste bad but they suck
Dollar General where I live.
I'm putting in a complaint about the Dollar General in my town, it the most in organized dirty under stocked store around. Half of the time they are closed for stocking but the next time you go in nothing has been stocked not sure what they really do when they close maybe load their cars who knows. There one boy that works there and he is a hard worker and...
Read full review of Dollar GeneralWebsite
I have been deleting and re adding the DG app on my phone for nearly a year.
These days you must have the app or digital coupons to get the discounts,
I travel a good bit and I am in alot of different DG stores in different states. Not all have the same sales or coupons. I cant even check the prices. Idont have that much money that I can keep on paying full price when I can take $3
off detergent A few off fabric softener and on and on.
My Name is Ellan Kircus
337 W Air Depot Rd Apt A-2
Brookeville Apts
Gadsden AL 35903
email ellan.[protected]@icloud.com
Please mail or email me a proper link to the DG App so I can save some money or I will just look for sales at other stores
For the most part the DG stores I go in have descent employees Just short handed.
Desired outcome: A correct app to get sale prices and markdowns I have tried everything Just keep having to delete doesn't work I have a iphone if it makes a difference
Customer service
I went into your Kenmore, NY location next to citizens bank. When I finished my shopping. The cashier told me that I was a male prostitute. I could not believe what I heard from the cashier. I'm, not a male prostitute, I have a degree and work every day. I believe you should hire another cashier. The cashier was named Siead and the store manager is named...
Read full review of Dollar GeneralRude service, not the first time
I was in the store today to only exchange a rug and pillow that I bought 4 days ago. I was going to have to pay 5 plus dollars extra. They would not do it. I did not have the receipt, but tags were still on them both. But they would in Batesville. Tell me what is wrong with the dollar general on hwy 6 across from the neighborhood that I live in which is Wildwood Subdivision. As you can look up this community, they fought for the location of this Dollar General. They signed all these petitions. As you can look up and see I didn't sign it. That would be me, Jeanne Hopper. Now, I have had the pleasure of seeing the blond manager and extremely unhappy with her job. All I wanted to do was exchange. I will be calling the district manager on Monday morning. Yes, I have been a manager before. As of now, I am a teacher. I have been the only one in this community that has supported this store. This is not the first time I have been treated ugly at this store and both times the blond manager has been there. I would like to hear from someone about this matter immediately. [protected] They asked me to walk around the store with the rug and pillow and I asked if I could just lay it down behind the counter and I said I would be right back. I don't know if this is why they were both rude to me but like I said I went to another store, and they said it was crazy. I know I
of another incident with this manager. I would like a phone call please.
Desired outcome: replace rude employees period. I have been in there and there are a lot of nice employees there.
Fired over coupons
I work at store #11440 Bradenton, Florida I have since Jan 26, 2023 on May 30.2023 I was fired because I had two ladies come to on May 2nd 2023 around 8pm and they brought laundry stuff and paper towels and they used coupons for the products and I didn't know we are not allowed to expect all the coupon none trained me properly and I am. Want to fight to get...
Read full review of Dollar GeneralAbout Dollar General
The product range at Dollar General is diverse, encompassing everyday items such as cleaning supplies, groceries, health and beauty products, pet supplies, toys, clothing, and home decor. The stores are designed to make shopping simple and hassle-free, with a layout that allows customers to quickly find what they need.
In addition to physical store locations, Dollar General also provides an online shopping platform, where customers can browse and purchase a selection of goods. The website offers features such as a store locator, digital coupons, and weekly ads to help consumers find discounts and plan their shopping trips.
Dollar General's services include a mobile app for easier access to deals and the DG AutoDeliver subscription service for regular deliveries of select items. The company also offers a loyalty program, DG Rewards, which allows customers to earn points and save on future purchases.
While Dollar General focuses on affordability, the company also emphasizes convenience by maintaining stores in rural and urban neighborhoods that may be underserved by other retailers, aiming to be a one-stop shop for basic consumer goods.
Dollar General Customer Reviews Overview
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3. Writing the title: In the 'Complaint Title' field, provide a concise summary of your main issue with Dollar General. This title should be clear and to the point, allowing readers to understand the crux of your complaint quickly.
4. Detailing the experience: When describing your experience, be as detailed as possible. Include key areas such as customer service, product quality, pricing discrepancies, store cleanliness, employee behavior, or any other specific incidents that occurred. Mention any transactions you had with Dollar General, including dates, store locations, and what you purchased. Clearly describe the nature of the issue, the steps you took to resolve it, and how the company responded. If you attempted to resolve the issue, detail that process. Explain how this experience has personally affected you, whether it was a loss of time, money, or trust in the company.
5. Attaching supporting documents: If you have any receipts, emails, photos, or other documents that support your claim, attach them to your complaint. However, be cautious not to include any sensitive personal information that could compromise your privacy.
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9. Post-Submission Actions: Following the submission of your complaint, make sure to check back regularly for any responses or updates. ComplaintsBoard.com may notify you of any comments or resolutions proposed by Dollar General or other users.
Overview of Dollar General complaint handling
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Dollar General contacts
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Dollar General phone numbers+1 (877) 944-3477+1 (877) 944-3477Click up if you have successfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (877) 944-3477 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (877) 944-3477 phone numberMedia Inquiries+1 (615) 855-5775+1 (615) 855-5775Click up if you have successfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (615) 855-5775 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (615) 855-5775 phone numberPaid Advertising Inquiries+1 (888) 877-9374+1 (888) 877-9374Click up if you have successfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (888) 877-9374 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (888) 877-9374 phone numberHuman Resources Inquiries+1 (800) 678-9258+1 (800) 678-9258Click up if you have successfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (800) 678-9258 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (800) 678-9258 phone numberCustomer Service Inquiries+1 (855) 275-3447+1 (855) 275-3447Click up if you have successfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have successfully reached Dollar General by calling +1 (855) 275-3447 phone number Click down if you have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone number 0 0 users reported that they have UNsuccessfully reached Dollar General by calling +1 (855) 275-3447 phone numberHuman Resources Inquiries
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Dollar General emailscustsvc@dollargeneral.com100%Confidence score: 100%Supportdstewart@dollargeneral.com94%Confidence score: 94%marketing
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Dollar General address100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States
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