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Zynga review: game keeps freezing up 71

M
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6:30 am EDT
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While playing Zynga poker the last week it starts off very fast and as the game progresses it gets slower you can't bet or fold and eventually it freezes up
and this happens every time we try to play
What is the problem?
it happens to our friends too
We all enjoy playing the game
Margaret

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The complaint has been investigated and resolved to the customer’s satisfaction.

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71 comments
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SHOTMAN
, IT
Dec 08, 2012 4:36 am EST

THIS IS THE DUMBEST ### AROUND ... NO SERVICE, NO ONE ANSWERS YOU DIRECTLY, NO CONTROL ON HACKING ... MATTER A FACT IT LOOKS QUITE LIKE IF THE HACKING "IS" ZYNGA . BS PROGRAM!

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salmangangstaa
, IN
Jul 14, 2012 6:36 pm EDT

how can i get back my 5 dogs which have been gone because of mega lucky bonus...

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Thilo Niko594458
, US
Apr 08, 2012 11:38 am EDT

Same thing happens 2me often, zynga poker messed me up several times!

http://www.youtube.com/watch?v=TwobIfwRYt4&feature=youtube_gdata_player

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Wombatvan
Broadstairs, GB
Mar 12, 2012 5:52 pm EDT

Zynga poker used to be my favourite pastime. Now the slowness, the continual 'unresponsive script' messages, the freezing, has made it all but unplayable. A brilliant example of how continual siddling can ruin a perfectly good program. Idiots.

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Jason blurted
, AU
Mar 02, 2012 10:16 am EST

ZYNGAH NEEDS TO FIX IT'S ###... Constant freezing, runs slow, folds me when ever it wants with out my permission, ripping of my chips, it has a tournament option which you can't use, freezes for long periods then fast forwards through a whole bunch of games and removes you from the table, also won't allow you to choose which buy in you want to play, although when it's running well it is a good game. ZYNGAH get your ### together and fix your game and your reputation!

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Solarant
dayton, US
Feb 27, 2012 2:59 am EST

Steve Jobs was correct, flash is stone age and is not a stable platform, the sooner and the major computer manufacturers and developers drop this application the better.

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Mike Z.
, US
Feb 18, 2012 2:58 pm EST

I am fed up as well! Right now I am waiting for the game Zynga poker to unfreeze and we are all at about 100, 000 in the pot! This happens everytime. I've lost thousands of chips because of this and I have had it. Please tell me how to uninstall Zynga from my facebook please. I'd rather play Pogo or something more reliable. Too much stress over stupid game freezes!

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naden mode
, JO
Feb 09, 2012 4:06 pm EST

I want to complain about my account had been frozen
P passed by more than the first time today's 11 million 4 million
What can I do to please my money has been restored to me Reply to Arslo
Alvesbwok his
Nâdøøśh Cřâážŷ Dwǻwệện
And all countries of him Rkaqati Please Atmanny Malk Please

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Scott Morr
McAllen, US
Jan 18, 2012 2:44 am EST
Verified customer This comment was posted by a verified customer. Learn more

that zynga dog craps all over me when i am winning if i am losing big time it works perfectly I just saw a story on zynga where they are making buku of millions so they obviously do not care and are laughing at us all the way to the bank i know it is a small thing but it is one of my little pleasures come on zynga quit crapping on the people that made you successful

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Scott Morr
McAllen, US
Jan 18, 2012 2:41 am EST
Verified customer This comment was posted by a verified customer. Learn more

OK Zynga dog craps all over me when i am winning big but works perfectly when i am losing big. I saw a news story on zynga and they are making buku millions on these games and are expanding exponentially. They are laughing all the way to the bank and do not care about all the people they screw. If they wanted to fix it they would have done it. Only happens when i am winning big, obvious they are ripping people off.

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Tu8anking
Wollongong, AU
Jan 08, 2012 10:36 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have a Sony Vaio with Win 7 Home edition, and I am experiencing problems with Zynga Poker when playing. I freezes in the middle of the game and lose all my chips because I made a bet expecting to win but it just auto-fold...this is very very frustrating and I am losing my chips BIG TIME...somebody with a solution please?

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kostaki02
highland Par, US
Jan 07, 2012 2:36 am EST
Verified customer This comment was posted by a verified customer. Learn more

I Am a Mac user and while playing Zynga poker the last week it starts off very fast and as the game progresses it gets slower you can't bet or fold and eventually it freezes up this happens every time we try to play
What is the problem? I talk to other Mac users and it happens to them also.
I enjoy play the game but i cant go on like that many times i loose the money i put in because i freeze and i cant bet anymore and iam out of the game. Can anyone help as please?

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sleem
, IL
Dec 26, 2011 6:57 pm EST

i want my chips back at my emil sleem kh pic ronldo

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swisstony
hull, GB
Aug 30, 2011 10:04 pm EDT

It must be some sort of hardware/windows problem, I suffer the same as all mentioned above when playing on mt HP laptop which ist dual core 320hd running vista. But it works perfectly on my desktop dual core running xp pro.
Having said this it worked well on laptop uptil 6 months ago so probably a windows update causing problem.

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joe cool hand
, ID
May 17, 2011 8:18 pm EDT

I was suddenly banned by synga when I did not do the transfer chip or other violation, please return my chip
email: torokossik10@yahoo.com
user name: joe cool hand anwar

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MarkHATESZynga
Norwich, GB
Apr 18, 2011 12:38 pm EDT

Zynga have not done anything to fix this problem in god knows how long. Some days it plays, some days it does not. This is unacceptable. And it's not like it is a free app. it is not. Me and many others pay CASH to buy extra chips then are duped by YOUR [censor] APPLICATION. You should scrap the whole app and start again. its RUBBISH!

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DAWN7
, CA
Apr 16, 2011 4:03 pm EDT

Guess we'll just have to stop playing! Why can't you fix the problem? Almost every sitngo tournament I am frozen and lose connection, not to mention chips...Give our chips back if you're not going to fix this game!@!

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DiggerII
Newton, GB
Mar 27, 2011 10:07 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Yes it has been going on for at least 2 years!
I will not buy chips, that's for sure.

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va_girl
Norfolk, US
Aug 04, 2016 4:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Why do you care? Oh...wait...you're from KS! Go Mizzou!

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Ciblnt
Minden, US
Feb 24, 2011 3:16 pm EST

I have all of these problems while playing Zynga poker, it will work fine it seems until im up or about to win a Sit N Go lol and then its like its timing out. Usually refreshing solves the problem but then when i refresh im out of my game and i lost my money for entering the tournament, sometimes as much as 100k ... its ridiculous they should at lest refund my money. But it pisses me off when im about to win and it does that crap.

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jquick619
, US
Jan 16, 2011 11:04 pm EST

i have the same problem i have lost alot of chips cause of this and i wrote zynga an email and they said they understand my frustration and they work on the games every time for people to enjoy which means their lazy selfs dont want to fix the problem.poker freezes up and so does zoville but not once does zynga want to fix it they just want to keep adding new items and put new pics of puppy dogs on poker chips.

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ZyngaIrritated
Riverside, US
Dec 28, 2010 10:13 pm EST

Iam having the same problem. Has anyone found how to stopit

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Mar4k White
Markethill, GB
Dec 18, 2010 3:27 pm EST

while playing zynga texas told, em it keeps freezing and i cant bet or fold and keep losing chips what can i do 2 fix this

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Mar4k White
Markethill, GB
Dec 18, 2010 3:25 pm EST

while playing zynga texas holdem it keeps freezing all the time cant bet cant fold so i lose chips all the time what can i do 2 fix this

baicks silalahi zts
baicks silalahi zts
, ID
Aug 04, 2016 4:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I want to ask why are my chips 700 m more in ben, .. I though there was no illegal transfer, I play six people my computer suddenly cut off, after I go back there was exposure of the DOH, after I go back my chip was minus 9 M, help is on the follow up.
Simak
Baca secara fonetik

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upin
, MY
Sep 05, 2010 1:48 pm EDT

While playing Zynga poker the last week it starts off very fast and as the game progresses it gets slower you can't bet or fold and eventually it freezes up
and this happens every time we try to play
What is the problem?
it happens to our friends too
We all enjoy playing the game

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chucksgirl48
Wayland, US
Aug 13, 2010 9:56 am EDT

keep freezing up when playing zynga texas holdem on facebook how can i fix the probem getting upset it happens all the time

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Polarbearable
Melbourne Metro Area, AU
Jul 31, 2010 2:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I've got the same problem, but it didn't start until the middle of July. It happens on both IE8 and Google Chrome. I've run full virus and malware (incl. Norton online scan). Nothing detected. I ran a couple of different speed checks and there was no probs. Cleaned all cookies, temp files, etc. Checked Flashplayer. All was up to date. Freezing still happening.
Un-installed Chrome, cleaned up any traces, then re-installed.
This has partially eased the problem. It still occurs but only occassionally (maybe once a day, as opposed to every 4-5 minutes).
Other games played (thru Facebook) are also more unreliable compared with how they were a month ago.
I haven't made any changes to my PC.
Anyone have any ideas?

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delores pike
st johns, CA
Jul 09, 2010 10:57 am EDT

i just bought 2 million chips today and i went into sit and go tournement i was doing well and i was disconnected i couldnt get back in the game and when i did my 2 million chips were gone please tell me how i can get my chips back

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texican1
San Antonio, US
Jun 25, 2010 3:42 am EDT

Having the exact same problem both with Zynga Poker (which is extremely frustrating) and with Zynga's Mafia Wars - always having to refresh. Problem seems to have started approximately 3/4 weeks ago - was working fine before that. I have a new Dell (Windows 7), not cluttered as yet and I clear all temp files/cache, etc. several times a day. Problem exists on all browsers I use - IE, Google and Firefox. I have reinstalled Java several times along with everything else I can think of. Agree with emj65, it seems to know when you go all in or a major bet and everything freezes and you just have to sit and wait to see if comes back at warp speed, folded you, or disconnected you. Frustrating even more when you have paid fake chips and enter into tournament and it happens. Believe there many people that is experiencing this problem - so any solution or advice would be very much appreciated !

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emj65
Blackpool, GB
Jun 02, 2010 1:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I agree! I have exactly the same problem wen trying to play zynga poker thru facebook. I use a duel core dell inspiron 9400 with 4gb ram and 100gb sata hdd and i use IE8 (OS is vista ultimate) and it's downright impossible to play a decent poker game without the game freezing or lagging or losing connection full stop and getting booted off the table midgame. I have been cheated out of god knows how many chips and it's driving me mad! I've tried everything i can think off to resolve this problem like all my display/graphic drivers are up to date and i'm using the latest version of adobe flash (or shockplayer) and i still have the same problem but only when playing zynga poker. As for surfing the net or gaming in general my laptop and connection run perfectly! At first i just assumed facebook or the zynga site was experiencing a few bugs or errors or whatever but but i also have an asus duel core desktop pc (111gb sata hdd and only 1gb ram) that uses IE8 on vista ultimate and zynga poker works perfectly fine on that. If anyone has any advice or even better - a solution i'd be really grateful if you could tell me what i'm doing wrong because i'm out of ideas. Thanks. (btw it's probably completely irrelevent but it's almost as if zynga knows when i've got an excellent hand and doubles it's efforts to disrupt my game lol)