Zoosk singles reviews and complaints 333
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profile subscription account fake profiles customer service scam site contact money photo women credit card member refund response email conversation membership username ageNewest Zoosk reviews and complaints
100% fake
Unfortunately for me, I didn't read the reviews before I signed up. By the time I realized that all pictures and profiles are fake, it was too late. Most of the pictures and profiles are photo shopped or stolen from Facebook. People there are too perfect to be real. Once, I received a call from my back and was told that several charges were made. These thieves used my credit card information and were charging me for 2 different sites! I contacted my bank and cancelled my credit card. All they want is your money! Their customer service is absolutely useless, they never help and never respond. Save your hard earned money! Avoid Zoosk at all costs!
be careful
This site is absolutely a scam! I joined Zoosk just to have fun, because I had nothing to do. When I completed my profile I received some messages from handsome men. Pretty strange, but they all were very attractive and rich. Anyways, when I wanted to read the messages, I realized it was not possible without subscription. I was very excited about it and wanted to know what will happen next, so I paid. Once I paid never heard anything from them again, even the profiles disappeared! I was sent a lot of messages when I signed up. Majority of profiles on Zoosk are fake. Better avoid this site and save your money.
false advertisement/fake practice
Complaint
The online dating service site provides false information to consumers when joining about the price of subscription. Hidden fees, even after subscribe
I joined zoosk and immediately noticed that you need to subscribe to do anything in zoosk. So I subscribed, I started to try to communicate with people, and notice you get automated responses at time if you wink at a person. When I have individually wrote to someone, I never received a reply, and I know that not every one replies. But, when you have two people who say that are mutually interested in the site z (Zoosk) and you send them a message and have no reply. I don't understand why I have not received a response. Then I see when I was sending a message, upgrade to make sure that everyone can respond to your messages. I was confused, so I clicked to see what up grade was, and it was another $9 a month, on top of the $75 I already paid for 6 months subscription. So I may been sending messages, and they are not getting the messages, cause they want more money. Also they have another annoying notification, that advertise, join to make sure everyone can see you profile, of course that is additional money. Zoosk, you pay a subscription which do not give you the basic of online dating and then you get asked to pay more, to add more features as needed. This is not described in the initial enrollment.
Desired settlement
I would like my money back, I have not had any response from any source, I paid for 6 months at $75 and have, I am not paying any additional fees, for this site. I just want my money back and cancel the subscription. I would not want full access as compensation. I disgusted at their business practices.
scam alert!
I texted over 50 women on Zoosk and only one was a real person. This website is full of girls and they all look perfect like models. They all claim that they are 30-40 years old but according to their profile photos they are only 18-25 years old. All of them having master degrees, are beautiful and rich. Well, it is obvious that these girls are fake. They send you messages, which all look he same, and when you reply you wont be getting a reply back. I joined the site and even before I uploaded my photo I've started getting tons of messages from girls. Don't waste your time on this scam website. I deleted my profile several days ago because this site is a complete fraud. There's no chance you'll meet someone special or at least real there.
dating site
A problem has occurred with the site Zoosk on about the [protected] that I can no longer contact my alerts.
My name is Jeff Hopgood. My site name is wicked outdoorsy.
I Have tried to contact Zoosk, but all I get is a list possible problem solving questions . Can you please help me.
taking money from my account for a service i did not sign up for
I keep finding a bank deduction on my bank statement from ZOOSK yet I have no account and when I contact the site to email me any proof that I signed up for a service provided by Zoosk, they do not send anything and when I put my email in for this info to be sent to me, they say it is not a valid email. I will have to go thru old bank statements to see how many times this withdrawal has been taken from my account, but the last transaction was 12/28/15, transaction #[protected], for $29.95. It is impossible to send a complaint to the site, as you have to log in and since I don't have an account, it cant be done.
scammers
I joined Zoosk dating site and met two men that I got chatting with. From the beginning I was quite suspicious of these individuals. However, I played along and then finally both of them asked me to lend them money. Fortunately I did not. I feel that this dating site should be investigated thoroughly as I see there are a lot of complaints about this type of thing. Just warning future users out there. DO NOT JOIN THIS DATING SITE. I live in South Africa.
fake people
This is the worst dating site ever! It's full of liars and fake profiles. I am a single girl and wanted to try finding someone using dating sites. But I totally shocked about Zoosk. I get tons of messages everyday from dirty men, risky and dangerous individuals. I don't reply on these kind of messages, but it does not help. And there is a big problem with fakes. Sometimes I write messages to good looking men, but I get only disappointment. All of them were not real. There are also people there who send you messages just for fun. Those are real people, but they have this strange sense of humor. They think that it is funny to laugh at desperate people. Don't take this site seriously. And one more thing. If you sign up to this site and give the site access to one of your social media profiles, they may make posts on your behalf on that platform. Also by signing up, users agree that all profile information is public. So don't be surprised if you'll find your private photos somewhere else. Well, users photos and personal details can be used in advertising. You should remember about that.
Have now met two men on this scam of a dating site. I live in South Africa. One by the name of Ferrans Smith and the other one under the name of Kindheart. The first one eventually landed up by asking me to lend him a large some of money. Needless to say I told him to take a hike. He then became verbally abusive and used the most foul language. The second one declaring his undieing love for me and now also hinting at the money aspect. Both of these men also stated that they live in the same area as me and both turned out to be in different parts of South Africa. HOW CONVENIENT. Both stating that they do not have banking accounts in South Africa and both of them said they have lived here for a number of years. Very strange. Quite sure that these two men may have stolen someone elses profils and try to CON women out of money. Please investigate this and if I do not get a response I will not hesitate to take this matter to the Press.
I definitely agree. Only a bunch of con artists on this dating site. Get to know you and then the ultimate request comes for money. This dating site should be shut down and banned
its impossible to cancel authorized charges to my credit card
my e mail is [protected]@yahoo.com and i wanted to cancel 2 months ago even though funds were not available at time of renewal they waited and took it out when there was I want to cancel my substitution and would like a refund for October not a lot to ask after spending hundreds on subscription fees they make it impossible to cancel leaves me no choice but to cancel my card and get a new one what a hassle
online scammers
This site is full of male scammers who use fake pictures from other legit guys. If they look to good or say they have money RUN. They will text, call, email and sweet talk for a while until they need some money. Don't send anything and block them.
I have try to contract the site its all crap have talk to guys which turn out be nothing but scammers . Have try to remove my profile with no luck . So sick of guys that try to rip me off .Then you think a guys are looking at you so you start to talk to them some of them come back sorry don't looking at you. I personally think I would really be own my own then to put up with crap. By the way if anyone ask me about on a dating site not to bother if its zoosk. I have 5 months left on my contract but are happy to just loss the money. I have been on the site twice and all the same guys are still on it what with it is cant find anymore pictures or cant make up enough profiles
blocking access to my account
The dating/social site zoosk is blocking me from accessing my account. This then keeping me from deleting my pictures and profile. You have to login in to do this and they say my account has been blocked by a zoosk administrator. No other way to contact them to delete or cancel the account. I can go on to the site by someone else, but can't access my profile unless i log in. And when i do . Blocked! ! This is a scam, if it was legitimate there would be no need to do this. This is there way to control flow to their site. Kidnapping peoples pictures and profiles to keep things looking like people just love advertising themselves on their site. Class action suit.
Zoosk owned by Spark Network and many other dating websites has blocked me on every single one of them so I cannot use them. What recourse do I have? This is blatant discrimination for no reason! I disputed the charge when I joined because they would not help me fix some of the features that were "NOT " working on the website and now I can't go on any other dating website that they own. This should NOT be allowed in any way. What can I do to unblock this?
Exactly the same here they are wankers!
dating website fail, no customer support
When I tried to sign up, it "assigned me" the location of Dubai. I was unable to change this to my actual location. When I checked the FAQs, I was told that to change country, I would have to contact customer support. The catch is that there is no way to contact customer support. No email contacts, no in app chat or feedback, nothing. The website directs me to download the app. I get the impression that there are NO customer support people working for Zoosk. I feel sorry for those that paid money. I feel sorry for the investors. I feel sorry for me for wasting a half hour trying to get it tow work.
inactive account
I am trying to make a complaint about Zoosk and for some reason the website wont let me. I met someone online and he asked for my email address and he emailed me, then I emailed him back but never received a response. I realised that he spent a good amount of money to send me an electronic gift to encourage me to respond. It doesn't make sense that all of a sudden he wont respond. I had deactivated my account cause I noticed he deactivated his account. And when I just went to reactivate my account, Zoosk is asking me to renew my subscription when it hasnt even expired yet. I now think my contact with this guy is a total scam and Zoosk just led me on.
methods regarding the dating interactive process
To Whom It May Concern: The Zoosk company provides a dating platform for senior citizens that is very misleading and deceptive. They have taken my money after I had sent many complaints regarding the methodology being utilized in their dating platform. The Zoosk Company never responded to one on my many email complaints and continued to charge me for a service that was impossible to bring to fruition. The majority of the Ladies that were presented as candidates lived hundreds of miles away and for the most part never responded to inquiries presented to them regarding their personal profile and/or narrative. I have a record of the many email messages that were submitted to the Zoosk and all were ignored since all they were interested in was the acquisition of fees that were not approved by me. If Zoosk is going to provide a dating platform for seniors they should be required to respond to inquiries, complaints and feedback since they are being paid for this service. I would greatly appreciate a response to this formal complaint as it relates to the business practices of the Zoosk Company. I look forward to hearing from you. Thank you.
scam
Hi,
i submitted my subscription on 11th September 2015, i just followed the instructions there but up to now i don't have access to my messages and i have sent numerous emails but still they don't respond and they have no contact numbers so what must i do or how do i get my money back. it says it can only take 3- 5 day if it is a bank transfer and that's is what i did. is this a scam or please some one talk to me. I can even send you the proof of payment.
regards
Jessica
You must call your credit card co. and explain the situation and then refuse any further payment to Zoosk.
I have been blocked by administrator
I have 2 profiles a named Anne on my profile - and an email is: [protected]@yahoo.com - and I was paying member profile for 6 months and I have to pay about $ Zoosk, 00, 90 -AUD - and I also have an additional email but email is not a paying member -have: [protected]@yahoo.com
I totally forgot password 2 profiles - as I prepared to pay paying member profiles named email is: [protected]@yahoo.com when suddenly I received an email from Zoosk is all my Profile feature has been canceled from Zoosk, I had lost all the contacts of friends from Zoosk -
I tried to enter but were blocked Zoosk - and with a login notification from Zoosk Zoosk is I got ripped Blocked by administrator --I received support from Zoosk very slowly - all I get is the electronic letter from Zoosk
without the help I get back to my profile at Zoosk - and I also hear a lot of complaining about losing money account and lose their members paid for Zoosk
I hope to be back sooner my profile - Cars and Zoosk support fears because I've forgotten your password it
Sincerely thank
Looking forward to early help
Anne
This is all Zoosk apear when I login Zoosk with words :Please check the email and password.
The email address and password combination you entered is incorrect. Please try again.
And then I had forgot my password Zoosk sent these words : That email is not registered.
If you feel you have reached this message in error, please contact us.
I tried contacting Zoosk to get my account unblocked, but they refuse to answer.
my profile has been blocked
Please help me - I has lost my acccount with my profile on Zoosk with my name Anne - I had put a visa with, 00, 90 $ UAD than, and I had used one months than on Zoosk, I have many my friends on Zoosk . Sincer your Zoosk has blocked me I can not go in Zoosk see my friends in there This is my email : [protected]@yahoo.com and my name on Zoosk Anne
I hope hear from you soon with your help
Thanks so much
Anne
filled with nigerian scammers
A year ago I was a paying member. I came across so many fake profiles! One man seemed to really be predatory so I wanted to see what would happen.First, he used stolen photos, second, fake kids photos, uses prepaid phone to hide what country he is from. Says he is an American but comes from Denmark. Works as a" Rich Civil Engineer."He can barely speak English and has terrible grammer. He sends fake flight plans for my state to come meet me. All of a sudden must go to Egypt on a big job, and take his two kids. While there he sends fake pics. All of a sudden " his daughter is hit by a car in Egypt, and...his wallet is stolen." He begs for $2000.00 for his dying daughter, and gets mad when I refuse. Of course I reported him, and sent all evidence to the authorities and...to Zoosk. His profile and stolen pics are still on Zoosk! Thank God I have a wonderful boyfriend now in my own city ( I met on my own.)Zoosk maybe in cahoots with dating scammers. They are a rip off.
playing games
Fake 'views'. I was actually with someone I had met through Zoosk and had been with that person for a few days. When I logged on whilst that person was with me, it said that I had been 'viewed' by that person about 20 minutes earlier! Actually showed it to the person concerned and needless to say it did not go down well. Zoosk are notorious for 'playing games' with people and this is not the first time it has happened. On another occasion was actually on the telephone talking to an individual when it said that I had been 'viewed' by that person about 3 minutes previously. That individual had not been on line for 3 days as had been away and had not logged on. Various excuses are given by Zoosk when they eventually decide to answer the question raised and not generate 'automated' replies. Takes several attempts to get a reply that bears any resemblance to the question raised. Customer services does not exist.
fraudulent activity & website function defective
I've been a member of the online dating website, Zoosk, for 5 months. The website is constantly shutting down every time I use it. They claim that the problem is only with android devices but it's been a few months and the problem is still not fixed. Also, Zoosk claims that a member is interested in you and when I message that person, they tell me that they didn't show an interest in me. I believe this website is fraudulent and unethical. I want my money back.
Zoosk In-depth Review
User Interface and Website Design: The user interface of Zoosk is clean and modern, making it easy to navigate and use. The website design is visually appealing, with a nice balance of colors and fonts.
Registration Process: The registration process on Zoosk is quick and straightforward. It only requires basic information and takes just a few minutes to complete. You can sign up using your email address or through your Facebook or Google account.
Membership Options and Pricing: Zoosk offers both free and paid membership options. The free membership allows you to create a profile, browse other profiles, and send likes. Paid memberships unlock additional features such as sending messages, seeing who has viewed your profile, and accessing advanced search filters. The pricing is reasonable, with various subscription plans available to choose from.
Matching Algorithm and Compatibility: Zoosk uses a unique matching algorithm that takes into account your preferences and behavior on the site to suggest compatible matches. The algorithm learns from your interactions and improves its recommendations over time, increasing the chances of finding a compatible partner.
Communication Features: Zoosk provides a range of communication features to help you connect with other members. You can send messages, likes, and virtual gifts to show your interest. The platform also offers a chat feature for real-time conversations.
Mobile App Experience: The Zoosk mobile app is well-designed and offers a seamless user experience. It has all the features available on the website, allowing you to stay connected and browse profiles on the go. The app is available for both iOS and Android devices.
Safety and Security Measures: Zoosk takes safety and security seriously. They have implemented measures to protect user data and ensure a safe online dating experience. The platform verifies profiles and provides options to report and block suspicious or abusive users.
Customer Support: Zoosk offers reliable customer support through various channels, including email and a comprehensive help center. They are responsive and strive to resolve any issues or concerns promptly.
Success Stories and Testimonials: Zoosk features success stories and testimonials from couples who have found love through the platform. These stories serve as inspiration and provide reassurance that Zoosk can help you find a meaningful connection.
Additional Features and Services: In addition to the core features, Zoosk offers various additional features and services. These include Boost, which increases your visibility in search results, and SmartPick, which suggests matches based on your preferences and behavior.
Overall User Experience: The overall user experience on Zoosk is positive. The website and app are user-friendly, the matching algorithm is effective, and the communication features facilitate meaningful connections. The platform provides a safe and enjoyable online dating experience.
Pros and Cons:
- Pros: Easy-to-use interface, effective matching algorithm, mobile app experience, reasonable pricing, reliable customer support.
- Cons: Limited features for free members, occasional inactive profiles.
Conclusion and Recommendation: Zoosk is a reputable online dating platform with a user-friendly interface, effective matching algorithm, and a range of communication features. It offers both free and paid membership options, with reasonable pricing. The platform prioritizes safety and security, providing a positive online dating experience. Overall, Zoosk is recommended for those looking to find meaningful connections in the online dating world.
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Ensure each step is clear and structured to assist users effectively in filing a complaint against Zoosk on ComplaintsBoard.com.
Most discussed Zoosk complaints
the say free. and you cant recieve or send emailsRecent comments about Zoosk company
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I was stupid to try Zoosk a second time after being off for quite a long time. Before I "weakend" and joined again they said I had sever email of which 3 were guys I would be interested in. But as soon as I joined when I responded to them not a word back and they have not been online the many, many times I checked. They are a scam!