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Zillow review: wrong location and inaccurate value 7

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Author of the review
7:43 pm EST
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Several years ago, Zillow showed my home in two different locations in same community. I contacted Zillow, but nothing was done nor was i advised how to change it. Thus, my address showed up on both sides of street. In an attempt to change it, i was able to go online with help from Zillow, but still couldn't get it removed so i tried to delete with no luck. I thus, started deleting bedrooms, baths, etc., so now it is listed as a studio condo. We don't have studio condos, but how frustrating and they assigned an arbitrary estimate to this
phantom house. The biggest aggravation is they consistently list a lower value than the actual price and in fact, have priced smaller homes (which sell for less) in my community with larger estimate than my bigger (more sq footage) home. I have had my home on market (not currently for sale) before and think this has to affect potential buyers. Use another source, don't use Zillow...

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

7 comments
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Gormake
, US
Nov 05, 2012 8:08 am EST

Zillow is crap. They have totally inaccurate information about my house and there is no way to correct it.

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Aopper
, US
Sep 04, 2012 4:50 am EDT

The estimates on house prices are really off. most do not ecen make sense. we sold a house for 120k above the hoghest estimate on zillow. ridiculous...

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Walker
, US
Sep 03, 2012 9:01 am EDT

The estimates on house prices are really off. most do not even make sense. we sold a house for 120k above the honest estimate on zillow. ridiculous...

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Komesmate
, US
Apr 24, 2012 7:56 pm EDT

Zillow.com is a scam. They had our home listed as for sale last year when it was not. It took me weeks to get them to remove it. Then a few months later it was back up again, once more for sale! My home has never been for sale & I finally got them to remove the second listing. If I see it up there again I plan to sue!

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oceandrive22
, US
Apr 15, 2012 10:17 am EDT

I found this estate agency at Zillow.com and they have promised to find a house that will meet my requirements. I paid security deposit for a house that I’ve chosen but when it was time to close the deal they backed off without refunding me my money.

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Moole
, US
Jun 20, 2011 8:18 pm EDT

Zillow lacks transparency with its users and public, zillow games the people and thrives off of bad news.

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laurie trahan
n grosvenordale, US
Apr 12, 2015 6:38 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My home is grossly under estimated ! Who do I contact to fix this ! I cant find a number to call to speak to an actual person. Thank you!