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4.3 649 Reviews

Zazzle Complaints Summary

21 Resolved
106 Unresolved
Our verdict: With Zazzle's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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B
6:20 pm EDT

Zazzle Their site is incredibly buggy whether running chrome, firefox or safari

Avoid Zazzle. Their site is incredibly buggy whether running chrome, firefox or safari. It takes alot of time to create an order and then to receive an email a couple days later that the order is cancelled because the logo won't render is unacceptable. why not simply provide us an email asking for a new logo to be submitted? so, had to create another order and we'll see if that goes thru and arrives on time.

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8:05 pm EDT
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Zazzle Artists and designers beware

Zazzle has a history of mistreating designers, ignoring problems, very poor communication, very little quality control when shipping orders, etc. Evaluate them thoroughly before investing much time in designing there.

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MousepadDirect
Franklin, US
Nov 11, 2013 2:30 pm EST

Submit a Design
Calling all doodlers, scribblers, graffitti artists, photographers, illustrators, painters, and designers!
We want to see your ideas. If we like your stuff, we will make it into a Mousepad, Mug, T-Shirt., or Mobile Device Cases In return you will receive up to a 40% Designers fee from the profit of each item sold. Artists can also order items featuring their artwork at a discounted price. (Worldwide exposure) So get your crayons out and submit a design today!

MousepadDirect.com
Phone: [protected]
http://www.mousepaddirect.com/Submit-a-Design_ep_7.html

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Angry Artist
Van Nuys, US
Mar 29, 2012 2:43 pm EDT

I totally agree. Zazzle just sent me a ton of e-mails accusing me of stealing my own work, but they don't say who filed the complaint and what work I copied. I don't know any artist's work that resembles my own. I have won many TBA's and don't need to stoop to stealing. Yet they took down my designs without having the courtesy to ask me about the accusation. This is unbelievably rude and inconsiderate for a company that made 80% commission off my paintings for many years.

I have multiple saved versions documenting the stages by which each painting was made, but Zazzle never bothered to ask for proof.

The mass of e-mails they sent me actually accused me of multiple crimes without explaining why.

Absolutely disgusted.

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AAPhil
Toluc, US
Dec 20, 2011 6:01 pm EST
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Have to completely disagree. I'm an award winning artist and have several store fronts at Zazzle. IF you know what your doing loading quality files, IF you don't steal other peoples art and try to pass it off as your own Zazzle is a very FRIENDLY and HELPFUL place for artists. Sure it may take a day to get back to you on an issue. They have millions of designers your not their only concern - have some patience. Follow the guidelines and rules and Zazzle is an amazing place for artists. Don't let this person persuade you not to try and make money with Zazzle. (Hey, since I've been there, within a year I became a Silver Pro-Seller and am quickly heading to Gold.)
How do you do that:
Good quality images and products.
Marketing - Marketing - Marketing!
Have fun bringing in the checks every month!

ComplaintsBoard
J
3:46 pm EDT
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Zazzle Poor product, poor customer service

Bought a $30 iPhone 3G case in January. Very poor quality, fell apart by May and the custom design wore off. Asked Zazzle to refund, which they said they would - still waiting for refund 12 weeks later... They "say" they paid it into my account, which was closed in May, but bank has no record of it, and Zazzle are not interested, saying it's my problem to find the payment? How am I supposed to do this? In the meantime, Zazzle won't make a second refund...Not impressed with them at all - certainly won't shop there again ever.

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Carol Senske
Green Lane, US
Nov 28, 2014 9:41 pm EST

I didn't see the "agree" button when I wrote my comment - I do agree!

ComplaintsBoard
G
5:20 pm EDT

Zazzle Stay away

GEEKGIRLUNLIMITED Shanda Hill, Shanda Ross, Shanda Reynolds, Shanda Maddox, Shanda Lancaster, Shanda Jofiel, Shanda Noneya, owns and operates geekgirlunlimited at zazzle.com.

www.zazzle.com/geekgirlunlimited

Shanda Maddox/Lancaster is home collecting SSI disability for multiple mental illnesses but has a full scale line of design products for sale on zazzle.com while tax payers continue paying her a stay-at-home salary. When confronted with this she promptly added "all proceeds go to charity" on her sites in order to cover her tracks.

After calling the diabetes foundation for children (JDRF) they claim they have never received checks or money orders from this organization or person.

Mrs/ Maddox is also currently under investigation with a private party regarding internet harassment and libel and will soon face charges plus a civil suit including herself and others.

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RoundTable
Christchurch, GB
Jul 11, 2012 9:02 am EDT

This is in the US, so I'm not entirely certain how it works but a quick look showed your gov lets people on SSI earn money through other means. This is according to the SSI website's FAQ. That means she's not doing anything wrong by selling stuff on Zazzle. If you want to complain she shouldn't be on SSI to begin with that's another matter entirely, but if she isn't scamming SSI you are just taking the piss.

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7:56 am EDT
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Zazzle ssi fraud & your tax dollars

geekgirlunlimited sells graphic designs at zazzle and pockets the income while your tax dollars pay for her to sit home all day on the computer. She collects SSI and is a self admitted mentally ill woman on numerous anti-depressant medications and various other drugs. She has stated online she takes a multitude of medications and often doesn't even get out of her nightgown.

While some of the designs are colorful, you may NOT generate an outside income while collecting SSI.

After recently finding out through a web site her SSI was being questioned and SSI was being alerted, she immediately added the phrase "All proceeds go to JRAS" to both her web site geekgirlunlimited and her page at zazzle.com.
A rep at JRAS has never received any donations from geekgirlunlimited.

She has several alias names. Shanda Hill, Shanda Ross, Shanda Reynolds, Shanda Maddox, Shanda Lancaster, Shanda Jofiel, Shanda Noneya.

SSI has been notified and Shanda Maddox/Lancaster/Hill/Ross/Reynolds is currently under investigation.

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trishi holder
, US
Feb 10, 2021 3:01 am EST

I found your website because now this lady Diane patchen that was on this lawsuit has been collecting money for years on youtube for st Jude’s but refuses to show receipts she donated the money to them. She has gone dark and won’t get on her once popular show in the so cloaked drama community. She made a mistake by trying yo get members of crime community to come subscribe and now people are questioning her, I don’t know if she is a scammer or not. But people are very suspicious since she has been belligerent and threatening if you ask any questions.

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Derrrrr
, US
Jan 30, 2012 9:50 pm EST
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You are not too intelligent are you? Thanks for bumping this, blackwidow. I think you should heed your own advice about opening your mouth.

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Recordkeeper
Auburn, US
Jan 30, 2012 9:31 pm EST
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Hahahahahaha! With that infamous 60-page post on PC, all she proved is that the dangerous person is her! Oh, and earned herself another lawsuit as well! Some people never learn that keeping your mouth shut is often the best option.

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Shanda Lancaster
Dickson, US
Jan 27, 2012 6:28 pm EST
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http://manthissitesucks.pissedconsumer.com/manthissitesucks-members-are-dangerous-20111209280283.html

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Shanda Lancaster
Dickson, US
Sep 28, 2011 10:44 am EDT
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Libel.

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V3456d
, US
Sep 02, 2011 8:04 pm EDT

Assault, Libel, and Slander Cases filed in the Pennsylvania Eastern District Court
View as Table
Cases 1 - 20 of 135Subscribe
PATCHEN et al v. MCGUIRE et al
Filed: August 25, 2011 as 2:2011cv05388
Plaintiffs: DIANE PATCHEN and ROBERT J. SMIK
Defendants: CATHERINE LOUDON, JOHN DOE NUMBER 1, JOHN DOES 2 THROUGH 100, LAWRENCE DICKERSON, SHANDA LANCASTER MADDOX and others
Cause Of Action: Copyright Infringement
Court: Third Circuit > Pennsylvania > Eastern District Court
Type: Torts - Injury > Assault Libel & Slander

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Banned Member
Palmer, US
Aug 31, 2011 7:19 am EDT
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Naw, she can't google anyone at this moment cause she is running through the hills of Tennessee!

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Oweon
, US
Apr 04, 2020 5:30 am EDT
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Can someone please explain what’s the go with Diane Patchen & husband Robert Smik what’s their story to all this mess please 😀

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Lazy Dazy
Williamsburg, US
Feb 18, 2021 7:10 pm EST
Replying to comment of Oweon

A lot of us are wondering the same thing! Looks like you were ahead of the game 👍🏻

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Micki 121
, US
Feb 19, 2021 12:53 am EST
Replying to comment of Oweon

Diane"s Channel on yt.

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howunfortunate4u
, US
Aug 31, 2011 6:06 am EDT

lady, ur busted. google urself lately?

Search Results

Assault, Libel, and Slander Cases filed in the Pennsylvania Eastern ...
dockets.justia.com › ... › Torts - Injury - Cached
Plaintiffs: DIANE PATCHEN and ROBERT J. SMIK ... JOHN DOES 2 THROUGH 100, LAWRENCE DICKERSON, SHANDA LANCASTER MADDOX and others ...
Cases filed in the Pennsylvania Eastern District Court :: Justia ...
dockets.justia.com › Dockets & Filings › Third Circuit › Pennsylvania - Cached
Plaintiffs: DIANE PATCHEN and ROBERT J. SMIK ... JOHN DOES 2 THROUGH 100, LAWRENCE DICKERSON, SHANDA LANCASTER MADDOX and others ...
Assault, Libel, and Slander Cases filed in Pennsylvania :: Justia ...
dockets.justia.com › ... › Third Circuit › Pennsylvania › Torts - Injury - Cached
Plaintiffs: DIANE PATCHEN and ROBERT J. SMIK ... JOHN DOES 2 THROUGH 100, LAWRENCE DICKERSON, SHANDA LANCASTER MADDOX and others ...
Cases filed matching "John Does 1-19" :: Justia Dockets & Filings
dockets.justia.com › Dockets & Filings - Cached
1 day ago – Plaintiffs: DIANE PATCHEN and ROBERT J. SMIK ... THROUGH 100, LAWRENCE DICKERSON, SHANDA LANCASTER MADDOX and others ...
Cases filed matching "JOHN DOES (1-20)" :: Justia Dockets & Filings
dockets.justia.com › Dockets & Filings - Cached
Plaintiffs: DIANE PATCHEN and ROBERT J. SMIK ... JOHN DOE NUMBER 1, JOHN DOES 2 THROUGH 100, LAWRENCE DICKERSON, SHANDA LANCASTER MADDOX and others ...
Cases filed matching "J. H." :: Justia Dockets & Filings
dockets.justia.com › Dockets & Filings - Cached
Plaintiffs: DIANE PATCHEN and ROBERT J. SMIK ... JOHN DOES 2 THROUGH 100, LAWRENCE DICKERSON, SHANDA LANCASTER MADDOX and others ...
Cases filed matching "John 2 Doe" :: Justia Dockets & Filings
dockets.justia.com › Dockets & Filings - Cached
Plaintiffs: DIANE PATCHEN and ROBERT J. SMIK ... JOHN DOE NUMBER 1, JOHN DOES 2 THROUGH 100, LAWRENCE DICKERSON, SHANDA LANCASTER MADDOX and others ...
Cases filed matching "JOHN DOE" :: Justia Dockets & Filings
dockets.justia.com › Dockets & Filings - Cached
4 days ago – Plaintiffs: DIANE PATCHEN and ROBERT J. SMIK ... JOHN DOES 2 THROUGH 100, LAWRENCE DICKERSON, SHANDA LANCASTER MADDOX and others ...
Cases filed matching "FRANCIS" :: Justia Dockets & Filings
dockets.justia.com › Dockets & Filings - Cached
Plaintiffs: DIANE PATCHEN and ROBERT J. SMIK ... JOHN DOES 2 THROUGH 100, LAWRENCE DICKERSON, SHANDA LANCASTER MADDOX and others ...
PATCHEN et al v. MCGUIRE et al
www.law360.com/cases/4e57bd15df270801ea000002 - Cached
5 days ago – PATCHEN et al v. MCGUIRE et al. You will be tracking all: ... Defendant. SHANDA LANCASTER MADDOX ... Plaintiff. DIANE PATCHEN ...

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C3ph45
, JO
Jun 18, 2011 9:35 pm EDT
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The information posted above is nothing more than libel comments posted by disgruntled individuals, who have an issue with Mrs. Lancaster on a personal level.

I can verify that Mrs. Lancaster does give money to charity because she sent me the receipt of the exact dollar amount I had paid to her, from the Juvenile Diabetes Research Foundation, and was kind enough to even put it in my name.

On a more personal level, which is obvious when they attack her disability. Mrs. Lancaster doesn't even receive money from SSI. She is also in no way under investigation harassment and libel and will not be facing charges.

Another obvious point that this is personal, is the fact she is using the last name of her husband, but hasn't legally changed it. You don't have to legally change the name, you can assume the last name of your spouse without legally changing it.

Also why post skewed and personal information about the individual. There is no need to include the exact address of this individual, not to mention state she is not married. She has a loving husband, and beautiful children. I don't if shes considered married in the courts eyes, but she would be consider common law.

This report is nothing more than an attack towards an individual by others whom she provided a witness statement against. She is not being investigated, or being charged with harassment, and is in no way a liar.

ComplaintsBoard
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2:56 pm EDT

Zazzle Did not have product advertised on their site

I recently ordered a T-shirt and another item from Zazzle. The shirt shown on their website was printed with a quote of Martin Luther King. I intended to wear it to an event on April 4, the anniversary of MLK's death. I received confirmation of my order. Later I received an email from Zazzle stating that the order would not be fulfilled because the item did not meet their "content guidelines" and that because they could not fill a partial order I should place another order so that I could receive the other item I had requested. I contacted Zazzle's customer service and was told that they don't in fact have the item I ordered and never did. It was to have been supplied by another entity they called a "Zazzle Member". The order was not filled because Zazzle belatedly found that the "Zazzle Member" does not own the copyright for the quote. There is nothing on the Zazzle site to indicate that they don't actually have the items offered for sale on their site. I feel that this is a very dishonest way to do business. Not only that, the same item is still offered for sale on their site when they know they can't supply the item. Don't waste your time trying to buy from Zazzle - they apparently have nothing to sell.

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5:26 pm EST

Zazzle I wouldn't recommend this company to anyone

I ordered a customized keychain and pre-paid c.$40-45, which included shipping costs from UK to France. When the item arrived, I was away and my neighbor accepted it and left the package for me to find. Some weeks later, when I returned, I tore it open, loved the keychain and threw away the wrappings. It was only after that, when I saw my neighbor, that she explained that she had paid the shipping costs required by FedEx (I think; pretty sure -- an additional 31 euros, or c.40-45 dollars) for delivery from the US, not UK whose Zazzle site I had ordered from. I paid her back, then looked at my order and asked Zazzle what had happened. Their reply indicated that this was a problem with "my loal distributor" and that I should try to get a copy of the bill from FedEx. As I do not even know the date of delivery and am not quite certain that it was FedEx, this is hopeless. So, I have a nice keychain (mass produced, simply custom engraved with one word) for which I have paid around $85.00. I really resent Zazzle's implying that this is somehow my fault -- when the only fault I had was to have used Zazzle. I wouldn't recommend this company to anyone.

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AAPhil
Toluc, US
May 16, 2011 8:12 pm EDT
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So because you threw the packaging away with the info Zazzle needed to help you resolve the issue it's their fault? I don't understand? They have always been MORE the willing to help out with any discrepancy, but you do have to be responsible for your part. They can't magically come up with the date/tracking info for your order. What I REALLY Don't understand is the "Engraved" part. Zazzle doesn't have ANY engraved products! They are a Print on Demand company and does not engrave anything. Are you sure it was Zazzle you used?

ComplaintsBoard
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7:51 pm EST

Zazzle Don't waste your time with these folks

Zazzle refused to print a poster for me because the poster contained the picture of a sign of Mt. Bachelor and they said I had to get a release from the resort? This poster was for may daughter commemorating her participation in the Junior Olympics held at Mt. Bachelor. Basically, they refuse to print any image that has a copy righted logo. They claim it is copy right law...so I guess every private use photo that has any logo or image that is copy righted must have a release before they print it...they need to get real. Don't waste your time with these folks.

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MGGM
redwoodcity, US
May 14, 2011 2:16 pm EDT
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not possible! before processing an order, zazzle always notifies and cancels your order if it has a copyright logo or name and for that very reason I would trust them! because it means they are not involved in any illegal activity and you can absolutely trust them with your art!

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angryconsumer1962
, US
Feb 27, 2011 10:15 pm EST

I lost money with Zazzle.com also. I ordered an item that was to be printed with a picture I took. I was charged and paid and never received the item. Since I didn't pay the up-charge to trace the item, I had no recourse. I lost about $30. Will never do business with them again.

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6:24 pm EST
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Zazzle Never got my item

So I order this custom made T-shirt online to give as a gift for Christmas at the end of November. Here it is almost Christmas day and my Uncle never received the package. I had it shipped directly to him and every other package he has had shipped to him has made it, but not Zazzles. I write them and was promised to be contacted within 48 hours. Nope, nothing... I hunted online to get a direct number to talk to a live person, on the line forever and nobody answered the automated music, running my my minutes on top of everything else. I have so far wasted my time, my money, my minutes, and have YET to talk to anybody about my issue... I will NEVER EVER USE THEM AGAIN OR RECOMMEND THEM TO ANYBODY! They just practically stole my money!

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5:22 pm EDT
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Zazzle Racist products

While starting my Christmas shopping and surfing the internet I came upon Zazzle.com. I'd been looking for Sock Monkey shoes and came upon a real racist item that reads "Finally we have a face to put on the food stamp" the picture on the stamp is a picture of President Obama. Why would anyone with any self-worth/respect but this kind of trash. This is the last time I will ever look, much less shop on Zazzle.com and I will pass on the message to eveyone I know!

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mimi6969
Miami, US
Dec 12, 2011 5:59 pm EST

There are more people on food stamps now than with any other President. That's not racist, it's a fact. If Obama has
his way we would all be on food stamps and completely dependent on the government.

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Tong G.
Little Rock, US
Nov 22, 2011 4:18 pm EST

Zazzle is not racist, you are just an idiot. It's called free speech ###s! If you do not like then do not buy it, but no one cares about your complaints because you did not like the design or humor.

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AAPhil
Toluc, US
May 16, 2011 8:22 pm EDT
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Oh, you people are nuts. Could it be a dig on Obama's policy to make everyone dependent on the government? Sure could. But because the man is PARTIALLY "black" you have to jump on the race cart. Come on. Maybe it's just because he's not as popular now and people find a good way to capitalize on this. Get over it. Really.

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Zazzle IS Racist
, US
Feb 15, 2011 1:12 pm EST

VERY racist! Zazzle picks favorites and allow their sellers to design KKK stuff, monkeys that says "I'm black", products with the word ###, and other racist stuff. But they do not allow blacks to design stuff like a black woman with a big butt while they allow designs of nude white women, etc. etc.

VERY racist company that needs to be protested against!

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Peace and Quiet
, US
Nov 06, 2010 7:28 pm EDT

I don't get it. What makes food-stamps racist? It could be that the customer who posted this product on Zazzle is a racist, but unless you personally know that person, how could you tell that?

It could also be that, like Glen Back, you think Barak Obama is a racist and therefore any products featuring him must also be racist. That is just silly.

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11:30 am EDT
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Zazzle Zazzle.com stealing my shop's traffic & profits

Does Zazzle, and Cafepress' founders have a license to steal from Americans? Click on my Zimbio blog URL to read and witness a huge con being ran on one of the poorest citizens in the U.S. in me who survives on SSI.

Jeff Beaver is also a Stanford alumni to the founders of Google who helps Zazzle in their scamming with internet traffic to the clone pages of (some) merchants Zazzle gift shop. Zazzle, MySpace, and Cafepress are all cloning my gift shop's pages. I want to audit, and sue them all.

All I need is a financier who will partner up with me and pay to file a 30 million dollar lawsuit against both Google, MySpace, Cafepress, and Zazzle.Com, for what they are doing to me.

I can't believe our Government is allowing these arrogant thieve to rip us shopkeepers off. I suppose we must deal with it in our way. They have no idea when judgement will come koncking at their knees. I've been promised that I will be paid for all my labor.

Forward this page on to a national news media, or reporter, who could blow up a juicy story such as the one surrounding me. Learn more by clicking on the link, below.

http://www.zimbio.com/Collectibles+and+Memorabilia+Auctions/articles/fiCGaLR3jPh/Jeff+Beaver+Zazzle+Com+Up

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Jeny2013
Phoenix, US
Jun 09, 2013 12:22 pm EDT

Very interesting those serious accusations against Zazzle and Cafepress. I would like to know more about this problem.

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12:54 pm EDT
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Zazzle Entire account deleted & non-payment for sale

Response to awareness of other disappointments with zazzle.com found on complaintsboard.com -

I am an artist whom had signed up with zazzle hoping to find an alternative sales resource. I too had a complaint against my use of 1 free image I put on a postage stamp.I had used a few free images that passed their screening for their 'keds shoe's' contract, all other art was mine. My hard drive died about 2 months ago it took 3 weeks before I was able to aqcuire & install a new one.Finally back online I see my email had three notices from zazzle & regarding 'their' issue with the stamp.The third notice stated they tried to contact me & deleted my account within three days.If i were sick or injured i don't believe they tried very hard at all to contact me because they also have your phone number!Also why delete the entire "approved" revenue generating products for one 'not yet verified' product seems very extreme and over the top to me.I guess it's because I'm not famous and rich like them.If I were famous like some of the celebrity designers they have on there i'm certain they would extend every courtesy toward maintaining my designs.I did sell 1 child's apron that my mom bought for my niece and I have yet to get payment royalty for that sale!I'm not happy with them at all, I called several times, the customer service don't know the zazzle administration & all they say is email them.I got zero response from several emails sent to them.I will re-register with them to give my art another opportunity to be purchased by those that want it.If this sort of problem occurs again you will see my complaints again and I may go further than this site.I appreciate the 'ComplaintsBoard' existence, I will check every site that I intend to engage with that involves monetary transactions from now on, recovering from scams or unscrupulous businesses is far from my expectations of living the American dream. - M.J.

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Update by bspatrol
Oct 10, 2009 1:55 pm EDT

If any of you artist's have found a better place to sell art let me know! fit1god3@gmail.com
I now feel like i must pre-check every site for complaints & potential scamming before I get involved.With that said I'll have to put - redbubble.com / cafepress.com / and lulu.com up on the chopping block to see if they support what they advertise.

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zazzedartist
Saint Louis, US
Apr 14, 2012 1:21 pm EDT

I agree 100%. I am an artist and has had many images removed. I felt the images were still old to the client that ordered it. The image was approved but when it sold, it was disqualified. I feel they are scammers also.

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anonemus2805
Chicago, US
Mar 07, 2010 4:19 am EST

Zazzle keeps removing my products due to allegations of copyright violation. I have never used any copyrighted work. I know in particular who the allegations came from and know for an absolute fact none of their material is used in my products. My products are however satire of their products so perhaps they just dont like the satirical humor.

Zazzle offers no opportunity for artists to dispute allegations or defend their work. If they get an allegation they just remove the work mindlessly. I kept re-posting one work and it kept getting taken down until I actually got an attorney involved. Im searching for another attorney to bring a suit against Zazzle for their indiscriminate removal of work based on any allegation whatsoever without offering the artist an opportunity to dispute the allegation.

I understand them removing any work which actually violates copyright laws but apparently Zazzle knows absolutely nothing at all about actual copyright laws. Once I got the attorney involved to explain it to them on the one product they stopped removing it. I dont want to go through that with every product they decide to remove so I think a lawsuit to slap them upside the head might be in order.

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9:33 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Zazzle - Content management team

Those people will suck all blood out of you! Very unprofessional and pathetic customer service. I wanted to simply make a custom t-shirt and poster for my friend's birthday. It took me a month. Why?! Because zazzle.com has incredibly rude and unhelpful content management team. They cancelled my order 2 times and had a big dispute 3rd time telling me that my...

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5:54 pm EDT
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Zazzle Scam

They have pathetic customer service, no physicall address or phone number, and they are thieves!

DO NOT TRUST their google ranking etc, and do not get any customized items done from them, they WILL NEVER REACH YOU.

They track your credit card information and store it for privacy abuse also.

ZAZZLE.COM is a scam! beware from them, do not purchase any custom made items from them.

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ZazzleZucks
, US
Jan 01, 2018 8:36 pm EST

Zazzle auto renewed the zazzle black without my authorization... As if that was not enought... Zazzle does not let you remove your credit card information so they can find illegal reasons to charge your credit card!

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Triumphator
, US
Mar 13, 2011 11:07 am EDT

They have pathetic customer service, no physicall address or phone number, and they are thieves!

DO NOT TRUST their google ranking etc, and do not get any customized items done from them, they WILL NEVER REACH YOU.

They track your credit card information and store it for privacy abuse also.

ZAZZLE.COM is a scam! beware from them, do not purchase any custom made items from them.

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prettyhatemachine
Brattleboro, US
Sep 01, 2012 6:41 pm EDT

This guy is probably fed up with the way zazzle treats you when you are a designer. Zazzle has a nice ::hush:: team. They don't own up to any of their actions. All most designers want is to create peacefully, and Zazzle has made it a big "bully" session. Completely disrespectful to the people who spend 30 hours a week designing content for them, and only get cents on the dollar in return. Honestly, they are creating this. All these complaints from Zazzle wouldn't be posted if they show at least a little ability to respect the work these designers do. This company takes advantage of people's time with no guaranty to anything, and you have to tolerate when they decide to delete content that took 12 hours to design and upload.. . . .and yet not paying for the time spent for trial and error. People get paid a full salary to tolerate this kind of treatment on the job, but most jobs aren't even this bad. Zazzle is going to have to own up to enforcing their use / abuse of an Policy, controling how independent contractors work, soon. You can only write off a scam for what it is, until the law gets involved. And, yes, they will stay in business, but only after a pretty penny.

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Aggravated shopper
albert city, US
Dec 20, 2011 3:46 pm EST

So where is the phone number if so easy to find? The may have millions of HAPPY customers but seem to have MANY complaints just on this site alone and the majority seem to be because they cant find any contact information.

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AAPhil
Toluc, US
May 16, 2011 8:17 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Is SO simple to find info on Zazzle, their address, their phone numbers and their email address for customer service couldn't be easier . . . Zazzle is a fine, quality company with millions of HAPPY customers for the few fools who can't figure out the simplest things. Don't be fooled by a fool.

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MGGM
redwoodcity, US
May 14, 2011 2:17 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

lol its jealousy talking1 when they are official sponsors of bay to breakers 2011 and everyone knows where zazzle is located!

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Naud
, NL
Jul 21, 2010 2:32 am EDT

You are wrong. Zazzle is a big and respected company. Why would they be a scam? They would earn more in the start but later everyone would know that it's a scam and nobody would buy things anymore and Zazzle would become bankrupt. There's more to earn for a legal company, because people continue to buy things and it keeps existing. They aren't a scam.

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anonemus2805
Chicago, US
Mar 07, 2010 4:30 am EST

I have complaints about Zazzle but yours is at least partially incorrect which leads me to have doubts about the rest of it. Zazzle does have a physical address and phone number.

1900 Seaport
Redwood City, CA, 94063
[protected]

If youre going to complain make it legitimate

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Zazzler
, GB
Dec 09, 2009 3:21 pm EST

Good complaint if it were in fact true but judging by your post on the zazzle forum the product you tried to order featured an image which was of Johnny Cash .. which means it would never of been printed as it was a copyright violation .. as for your credit card .. no they do not store your info to abuse it .. and any monies you already payed are refunded to you .. perhaps before you start shouting "scam" and other libelous claims you educate yourself on copyrights ..

A long time Zazzle customer and SK

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Zazzle - Online fraud

I too have had problems with this company, although not so much with faulty merchandise being delivered. I created several shirts - the only non-text item on them whatsoever was a piece of artwork I designed myself. Within 3 weeks I received an e-mail from zazzle stating that 'somebody' claimed it was their 'intellectual property' and they just arbitrarily...

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Zazzle - Failure to pay

Company claims it takes 45 days from sale to payment. They post "paper check" to Paypal. Two weeks have passed since posting. Still no payment received or posted on Paypal. When making inquiries, they send a "template" letter asking if account is set up properly, AFTER they've already made payment to same account in past. Zazzle.com employees stall, lie and cajole, but payment still doesn't arrive.

Read full review of Zazzle and 10 comments

Zazzle Customer Reviews Overview

Zazzle is an online marketplace that allows customers to create, customize, and purchase a wide array of products. Their offerings include personalized gifts, clothing, accessories, home decor, and stationery. Users can also select from pre-designed items or use the platform's tools to customize products with their own designs and text. Zazzle caters to both individual consumers and businesses, providing a platform for independent artists to sell their creations. The service emphasizes personal expression through customizable goods.

Zazzle In-depth Review

In summary: Zazzle is a popular online marketplace that specializes in custom-made products ranging from personalized gifts to unique home decor. With a vast array of items and extensive customization options, Zazzle stands out for its user-friendly interface and commitment to customer satisfaction. While prices can be higher than some competitors, the quality of products and the ability to create one-of-a-kind items often justify the cost. Customer service is responsive, and the company takes steps to ensure a secure shopping experience. Zazzle also demonstrates a commitment to environmental and social responsibility, which adds to its appeal for conscious consumers.

Overview of Zazzle: Zazzle is a user-centric platform that empowers customers to create personalized products with ease. It offers a diverse range of items that can be customized to individual preferences, making it a go-to destination for unique gifts and bespoke items for personal use.

Product Range and Selection: The product selection on Zazzle is impressive, with categories that include clothing, accessories, home and living, electronics, office supplies, and more. The variety ensures that shoppers can find something for every occasion, whether it's wedding stationery or a custom phone case.

Customization Options: Zazzle excels in providing customers with a multitude of customization options. Users can upload their own designs, photos, or text, and use Zazzle's design tools to tailor products to their exact specifications.

Website Usability and Design: The Zazzle website is well-designed and user-friendly. Navigation is intuitive, with clear categories and a search function that makes finding products straightforward. The customization process is also streamlined, allowing for a pleasant design experience.

Pricing and Value for Money: Pricing on Zazzle varies depending on the product and level of customization. While some items may be priced higher than similar products from other retailers, the unique personalization aspect can provide significant value for those seeking one-of-a-kind items.

Quality of Products: The quality of Zazzle's products generally receives positive feedback. Items are well-made and the custom designs are printed with attention to detail, ensuring that customers receive a premium product.

Customer Service Experience: Zazzle's customer service team is known for being helpful and responsive. They offer support through various channels, including email and phone, and strive to resolve any issues promptly.

Shipping and Delivery Efficiency: Shipping times can vary depending on the product and customization process, but Zazzle typically meets its estimated delivery dates. They offer several shipping options to accommodate different needs and budgets.

Return and Exchange Policy: Zazzle has a 30-day return policy, which allows customers to return products for a replacement or refund if they are not satisfied. This policy demonstrates Zazzle's confidence in their products and commitment to customer satisfaction.

User Reviews and Testimonials: User reviews on Zazzle's website and third-party platforms are predominantly positive, with many customers praising the quality of the products and the effectiveness of the customization tools.

Payment Methods and Security: Zazzle offers a variety of payment options, including major credit cards and PayPal. The site uses secure encryption technology to protect customers' personal and financial information.

Environmental and Social Responsibility: Zazzle has initiatives in place to reduce its environmental impact, such as offering eco-friendly product options and using sustainable business practices. Their commitment to social responsibility is also evident in their support for various causes and community projects.

Loyalty Programs and Discounts: Zazzle provides various promotional discounts and has a loyalty program called Zazzle Black, which offers free shipping and exclusive deals for an annual fee.

Mobile App Experience: Zazzle's mobile app is convenient for shopping and customizing products on the go. It maintains the functionality of the website and provides a seamless experience for users who prefer to shop via their smartphones.

Comparison with Competitors: Compared to other custom product retailers, Zazzle holds its own with a vast product range and superior customization options. However, it may be pricier than some competitors, which is a factor for budget-conscious shoppers.

Final Verdict and Recommendations: Zazzle is an excellent choice for those looking for high-quality, customizable products. While the prices may be on the higher side, the unique personalization options and product quality make it a worthwhile investment. We recommend taking advantage of Zazzle's loyalty program and keeping an eye out for discounts to enhance the value of your purchase.

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- Summarize the main issue you have with Zazzle in the 'Complaint Title' section.

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Zazzle contacts

Phone numbers

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