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food
I went to dine in at zaxby's today on tunnel road september 6th, I wanted a boneless wing meal to go and my number was 89 well i sat for a good 15-19 mins waiting because everyone else behind me was getting there food.A black haired girl name mekala asked if 89 was comming up, and a blonde 5'1 lady with a blue shirt and glasses in a rude way said no with an...
Read full review of Zaxby's and 1 commentunsatisfactory product
Have eaten this salad numerous times. Today, 6/15/09, the chicken was severely overcooked, even rubbery, there was very little cheese on top, almost undetectable. I was extremely disappointed.
The complaint has been investigated and resolved to the customer’s satisfaction.
charged twice on debit card
On February 25, 2009, I purchased meals at Zaxby’s for $21.10. When the clerk swiped my card I noticed she looked puzzled and stopped to ask a co-worker to look at the screen. The co-worked shook her head and told her not to worry about it. I was given my receipt and my food. When I arrived at home I checked my account and sure enough it was charged twice...
Read full review of Zaxby'squality of food
I love zabys ...but lately at the store in my town ..today in fact ...i ordered dinner ...the chicken had been fried in over fried grease or chared grease and the toast was not toasted..the frys were raw...so ..so much for dinner tonite..i do not want to drive all the way back to see if they can get it right...Tonite was a bad impression on zaxbys...They also gave me no reciept..so i have to go to phone book or 411...sad..zaxbys is good when prepared their policy way ..cleveland tennessee is really slacking...on their franchise..there have been times they served regular bread ...not texas toast bread as is suppose to be their motow..BIG DIFFERENCE...where do they get the regular bread next door store?franchises in this town have been known for such and then some...
The complaint has been investigated and resolved to the customer’s satisfaction.
The new fried pickles i order was not crispy but soggy and soaked in grease, tried paper towels to soak yp grease .but just threw them away.will not order again.
ripoff sized food
Don't bother ordering the boneless chicken wings unless you like little tiny nuggets of chicken. This store gave me three stalks of celery, 5 tiny chicken nuggest and no fries... All for 5.29. What a ripoff.in this economy I understand downsizing food, but this was beyond reasonable. I won't be going back to zaxby's until they "see the light" and treat their customers to some real meal sized food.
The complaint has been investigated and resolved to the customer’s satisfaction.
drive through
Wow. I cannot believe this just happened. I am at Zaxby's in the drive through with 3 cars ahead of me and I finally get up to the order spot... and sit there. Now keep in mind I drive a F350 so I am hard to miss. I sit there a few minutes...nothing. Cars start piling up behind me... I beep the horn... nothing.
This car behind me pulls around me and the car behind her does the same. They go straight to the window and get helped.
I am furious. I get out of my truck go to the window and they assure me that I will get waited on first but not true. When I did finally get to the window and ask for a manager she has the gall to tell me that the drive through is broken. They dont know when someone is sitting there. Its been like that for DAYS. No appology.. I mean she turned in a "work order."
Somehow I think if I managed a Zaxby's I could think of a solution...something like A NOTE that says DRIVE AROUND! How hard could that be?
my store is run by junkies
Man, the new Zaxby's in town sucks. I am the only one who uses gloves when handling food, I even see people with bandaids handling sandwiches with no gloves. Employees constantly drop food in places ment for only raw food, when they are not passed out in the office. All, I repeat all of my managers are painkiller junkies, (burke county, no surprise), and...
Read full review of Zaxby's and 8 commentsplastic in food
I bought a salad at Zaxby's in Perry Ga. I found a lange piece of plastic chopped up in my salad. I mailed it to quality control at their Georgia Headquarters. I left my email, address and phone number so that maybe I could get a response from the guys on this Quality and Health issue.
Nope they did'nt respond been a month now. Guess I need to pass this along to the Helath Dpet and the better business. ALSO WARN YOUR FAMILY AND FRIENDS TO BE CAREFUL
All of these complaints sound like they're coming from under-educated people who are all trying to get something for free.
my boss is a bully
I was forced to sign a restraining order along with the rest of the management team against my on again off again boyfriend. It seemed ridiculous, but I really wanted to keep my job so i agreed without hesitation. Truth be told he was a good customer until someone in the kitchen who we will call "jason" made him a finger sandwich meal that needed a straw...
Read full review of Zaxby's and 4 commentsused toothpick in salad
Kids and stopped to dine in at Zaxby's Restaurant in Montgomery, AL. I ordered a Chicken Salad. I felled something unusual in my mouth. You wouldn't believe it was a flat toothpick, very soft. Possibility it was in one of the cooks mouth. I started throwing up everywhere. I did notified the food health inspector. They advised they would seen someone out to...
Read full review of Zaxby's and 1 commentrude employee
Came thru drive-thru on 6/30 @ 2.00. The employee taking my order couldn't get any of the order right. I said only tomatoes and shredded cheese, she came back with ok no tomatoes or shredded cheese. I said no with only tomatoes and shredded cheese. She then said (very rudely, almost yelling) yes we have your order correct. (Didn't sound like it to me) when...
Read full review of Zaxby's and 3 commentsservice
Went by drive in window, could not understand lady, she got order wrong and when I tried to ask for napkins and she shut the window in my face before I got finished asking.
Read full review of Zaxby's and 29 commentsAbout Zaxby's
The menu at Zaxby's is centered around their signature chicken fingers, which are hand-breaded and cooked to perfection. Customers can choose from a variety of dipping sauces, including Zax sauce, honey mustard, and ranch. In addition to chicken fingers, Zaxby's also offers wings, sandwiches, salads, and sides like crinkle-cut fries and onion rings.
One of the things that sets Zaxby's apart from other fast-food chains is their commitment to quality ingredients. They use only fresh, never-frozen chicken, and their salads are made with a variety of fresh vegetables. Zaxby's also offers a range of healthier options, including grilled chicken sandwiches and salads.
Another unique aspect of Zaxby's is their focus on customer service. They pride themselves on providing a friendly and welcoming atmosphere for their customers, and their staff is trained to go above and beyond to ensure that every customer has a positive experience.
Overall, Zaxby's is a great option for anyone looking for delicious, high-quality fast food. With a wide variety of menu options and a commitment to customer service, it's no wonder that Zaxby's has become such a popular chain across the United States.
Zaxby's Customer Reviews Overview
Many customers have raved about the delicious chicken wings, tenders, and sandwiches that are served at Zaxby's. The food is often described as being fresh, flavorful, and cooked to perfection. Customers also appreciate the variety of sauces and seasonings that are available to customize their meals.
In addition to the food, customers have also praised the friendly and attentive service at Zaxby's. Many reviewers have noted that the staff is welcoming, helpful, and efficient, making for a pleasant dining experience.
Overall, Zaxby's has received high marks from customers who appreciate the quality of the food and the excellent service. Whether you're in the mood for a quick bite or a full meal, Zaxby's is a great choice for delicious chicken dishes.
Overview of Zaxby's complaint handling
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Zaxby's contacts
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Zaxby's phone numbers+1 (706) 754-1122+1 (706) 754-1122Click up if you have successfully reached Zaxby's by calling +1 (706) 754-1122 phone number 0 0 users reported that they have successfully reached Zaxby's by calling +1 (706) 754-1122 phone number Click up if you have UNsuccessfully reached Zaxby's by calling +1 (706) 754-1122 phone number 0 0 users reported that they have UNsuccessfully reached Zaxby's by calling +1 (706) 754-1122 phone number+1 (866) 892-9297+1 (866) 892-9297Click up if you have successfully reached Zaxby's by calling +1 (866) 892-9297 phone number 0 0 users reported that they have successfully reached Zaxby's by calling +1 (866) 892-9297 phone number Click up if you have UNsuccessfully reached Zaxby's by calling +1 (866) 892-9297 phone number 0 0 users reported that they have UNsuccessfully reached Zaxby's by calling +1 (866) 892-9297 phone number+1 (866) 447-2745+1 (866) 447-2745Click up if you have successfully reached Zaxby's by calling +1 (866) 447-2745 phone number 0 0 users reported that they have successfully reached Zaxby's by calling +1 (866) 447-2745 phone number Click up if you have UNsuccessfully reached Zaxby's by calling +1 (866) 447-2745 phone number 0 0 users reported that they have UNsuccessfully reached Zaxby's by calling +1 (866) 447-2745 phone number+1 (615) 604-3505+1 (615) 604-3505Click up if you have successfully reached Zaxby's by calling +1 (615) 604-3505 phone number 0 0 users reported that they have successfully reached Zaxby's by calling +1 (615) 604-3505 phone number Click up if you have UNsuccessfully reached Zaxby's by calling +1 (615) 604-3505 phone number 0 0 users reported that they have UNsuccessfully reached Zaxby's by calling +1 (615) 604-3505 phone numberSummer Internship
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Zaxby's emailsguestservices@zaxbys.com100%Confidence score: 100%Supportjobs@zaxbys.com85%Confidence score: 85%Hr
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Zaxby's address1040 Founders Blvd., Athens, Georgia, 30606, United States
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Zaxby's social media
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