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Please pay attention to this because I didn't pay attention to what others said and I was BURNED.ok so I decided after much research that I would buy from yummy hair. I normally buy from another online site which I won't mention because I don't need people thinking I work for them or something...I didn't order from my usual site due to the extremely long wait time..so I went with yummy(smh) they have mostly positive reviews..all the youtube gurus liked them as well...which dosnt mean much cause youtube gurus get their hair for free or even paid to give false reviews...anyway..I contacted yummy on fb in which they took days to respond..so I emailed them and they responded quickly...I asked them for a certificate of authenticity..which ALL REAL VIRGIN HAIR VENDORS CAN PROVIDE IF YOU ASK, ! Yummy claims they have no such certificate! Ok well I bought them anyway..WHAT A MISTAKE! It came quickly and looked great from afar..when I looked closer there was BLUE GREEN AND YELLOW hairs! This means they use fillers !the hair is NOT VIRGIN! After one week and shampooing with shampoo and conditioner it was brittle very hard..I wanted to cry..I spent almost 800$ on this hair! Look I'm not rich..I'm not poor neither now..lol..but 800$ is a lot of money to just throw out...look at the comments on these youtube videos about yummy hair..there you will see the truth..I believe yummy hair deletes all their negative reviews...hopefully you will not be burned like myself..smh
I have sent you an email...I want this to be deleted. Yummy hair extensions has gone above and beyond to make me a happy customer. The problem was resolved. It was my fault not theirs. I would highly recommend this company. The customer service is awesome! I should have contacted them before posting this.
To nothankq..your right I guess..but the tracking number came through and it's scheduled to be here monday. ..it does say product was picked up...I honestly feel terrible that I ranted like this when they have been so kind to me. I'm sure I just got a bad batch. I was very upset when I wrote this and I was really rude. I want to delete it but don't know how to
Yummy hair extensions has sent me an email stating that they are apologetic for the bad batch I was given and would send me new hair. I'm truly kind of shocked at that. It's nice to see a company that actually stands behind their product 100%. Kind of eating my words now. Have not received the hair and will def update if I do
similar thing happened to me. I am filing a complaint now!
I agree with CurlsNWaves. I too live overseas and paid a lot of money for the hair, then add to that the price of shipping and when I received the hair it was not the correct length or quality that I expected to receive based on the reviews I read and watched. I am highly upset. When I received the hair I took pictures of the condition it was in as well as the length of the hair using a tape measure. It was clear that I had been ripped off. I was told to ship the hair back and they would correct the problem. Since receiving the hair that I shipped back to them via FedEX, they have not contacted me nor have I gotten any replies to my emails or phone calls. Currently the phone is on voice mail and the mail box is full. If you are reading this and live abroad this company has proven to be untrustworthy. I would not do business with them period.
I don't think this company values customers in Europe because they know they can get away with sending out bad batches. Hey who am I other than a customer who got their hair on a Black Friday deal who's currency ain't dollars.
I paid a lot in shipping
Then paid a lot in customs
Now I'm paying the price of bad hair
Beware of this company unless you live in America!
They are ignoring my emails and all form of contact because I have a bad batch of hair. I don't know how or why you've taken a 360... Then again you're not stuck with expensive bad hair anymore... But blaming yourself?