Menu
New Vitality

New Vitality review: rude email support 42

P
Author of the review
12:36 pm EST
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Beware of young again products! You wouldn't believe the rudeness of roger mason, a so-called "natural health researcher." he has no proof of being a medical doctor in nutrition, nor the license to prescribe natural supplements whatsoever. Their is also no phone number for this company, so where's the proof it's legitimate?

After I visited www.youngagain.com and read roger's many articles on nutrition, making claims that are so far fetched it's unbelievable, I sent an email to [protected]@youngagain.com. Watch out for some anger if you send him an email, people! I could not believe how rude and mean this man was. He said things like, "you're an arrogant #," and, "we don't want your business," and other very crude things. Wow! All I did was ask some basic questions on the legitimacy of his claims, and he blows up on me like a hot-air balloon!

I'm glad I did my research on young again and roger mason before purchasing any of his "supplements!" if I did, I would probably be dealing with a lot of hassle right now in regards to order status, payment type and so on. So please, do your research before dealing with any company, because you never know if they could be phonies and scams!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

42 comments
S
S
1socrates
, US
Feb 27, 2010 1:32 pm EST

I don't know about how good or bad Roger's supplements are. I do know that his politics are beyond right wing and racist. And that is what bothers me. How can I support someone who spouts the crap he spouts?

K
K
Korgy
Chelsea, US
Feb 24, 2010 8:31 am EST

I agree that Roger Mason does seem somewhat quirky, but when he makes statements about certain products and their effectiveness or ineffectiveness, I go away and do my own research. I've found that all of what he says seems legitimate, although I think he's just a lot more animated than most. Consequently, I've been purchasing a number of his products and find that they really a great products. The prices are also very low, unless you take advantage of Walgreens' and CVS' buy one get one free offers. I stock up on CoQ10 when they have these offers, since it's hard to beat. Rite Aid also does the same.

As for Roger being rude, I haven't experienced that, but I haven't actually gone so far as to question his statements, since I prefer to do my own research to see if there are proper scientific studies that back up what he's saying. I usually find supporting evidence to his claims from reputable institutions, but again, he is quite colorful statements may make one suspicious. My advice to anyone is to always do your own research, since you cannot blindly trust what anyone says online, and look for scientific published research.

So, in short, it's been a couple of years now that I've purchased products from Young Again. I have no allegiance to Young Again, so if I find something that I think is better, I'll certainly move in. I just haven't so far, but would love to hear from others.

Learn how the rating is calculated

Write a review File a complaint

New Vitality contacts

Phone number
Website
www.newvitality.com
Category