Complaint Rating:

Company information:
YOU-BET.COM
California
United States
YOUBET.COM

I ADDED $20.00 TO MY ONLINE HORSE RACING ACCOUNT.(legal) MY DEBIT CARD WAS EMMEDIATELY CHARGED $21.00. I AM A GOLD MEMBER AND SUBJECT TO YOU-BETS RULES FREE OF ANY DEPOSIT FEES. BUT THE REAL POINT HERE IS I WAS "NOT" MADE AWARE OF THE SURCHARGE/FEE. THEY JUST ADDE IT WITHOUT MY PERMISSION. I FIND THAT VERY DISHONEST. I THINK ITS DOWN RIGHT STEALING. I HAVE HAD OTHER PROBLEMS WITH YOU-BET IN THE PAST. I DOWNLOADED PROGRAMS FOR CERTAIN RACES ONLY TO FIND OUT AFTER BETTING AND LOOSING SEVERAL RACES THE MISTAKE THEY HAD MADE. OH! NOT ONLY WERE THE PROGRAMS WRONG- THEY CHARGED ME $2.00 EACH FOR THEM. AS A GOLD MEMBER I AM SUPPOSE TO QUALIFY TO DOWNLOAD REPLAYS OF PREVIOUS RACES AT NO EXTRA CHARGE. I HAVE BEEN A GOLD MEMBER FOR OVER 6 MONTHS AND HAVEN'T RECEIVED ANY REPLAYS. ALL YOU-BET WANTS IS YOUR MONEY. IF YOU BET ON THE PONEY'S YOUR GONNA LOSE IT ALL EVENTUALLY ANYWAYS, SO YOU MIGHT THINK THESE FOLKS AT YOU-BET COULD BE A LITTLE KINDER AND MORE GENEROUS. YOU CERTAINLY WOULDN'T EXPECT THEM TO DEFRAUD YOU.( $1.00) I WONDER HOW MANY OTHERS THIS HAPPENS TO IN THE RUN OF A DAY. WHO'S GONNA TAKE THE TIME TO COMPLAIN ABOUT A MEASELY LITTLE DOLLAR.? (NOT MANY I SUSPECT) THESE LITTLE THEFTS OF A DOLLAR HERE AND A DOLLAR THERE AT A BUSY WEB SITE LIKE YOU-BET COULD ADD UP TO MILLIONS OF DOLLARS ANNUALLY. RANDY