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9:58 am EST
Verified customer This complaint was posted by a verified customer. Learn more
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Yahoo reset my password unknown to me, I know I did not change or break. While trying to follow the what is going on, I was asked a secret question from 4 years ago which I provided "where did I meet my wife" I provided every possible combination. When you contact support message indicates high call volumn, you wait and then after 2-5 minutes your dropped. What kind of service prevents you from accessing your account and not provide support. To me it appears this was intentional to not allow my password to work, having to keep guessing on one question, yahoo asking from more contact details so they can use in their databases and your information again. Time to switch tofaith in Yahoo leadership, support and reliability.

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12 comments
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Liliana Tatic
, US
Jul 26, 2016 6:32 am EDT

All messages desapeared from my account ljiljana2000@yahoo.com. When I chacked one hour ago everithing was ok. Please find out what is about and help to recower my mail account ASAP. Thank you

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twindoggies
Covington, US
Oct 20, 2011 4:49 am EDT

Yahoo used to be very good at the services it provided. Now it is so tied up in being connected to every little net connection that they have lost quality of services. And those services may or may not function all of of some of the time. The services look attractive and half of the functions are merely ornaments. Non functioning buttons. But what can one expect from a second rated web page.

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seahat
Bronx, US
Sep 25, 2009 7:37 pm EDT

I am not able to access my email through yahoo.com. On Tuesday the
22nd of September of 2009, I can't get into my mail. I'm very annoyed and would like to know why.

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mirkaba
Lincoln, US
Jan 14, 2009 8:16 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have my business domain registere with Yahoo business. Without warning they raised the yearly rate from 9.95 to 34.95 and charged my bank account. When I complained they blew it off and said I was paying for the domain registration and 1 email account. What a bnch of crap they will not address the problem here. Has anyone else been through this...Bob

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Hooles
, US
Jul 13, 2012 5:18 am EDT

I saw an ad for a ring worm cure online featured thru yahoo. Checked out their return policy, and sent them my credit card number thru pay-pal. I have e-mailed them several times and have never had a response. No product and no refund.

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adele robson
Falmouth, US
Apr 26, 2012 12:51 pm EDT

on April 15 @ 12:47 a.m. someone accessed my yahoo.email account from a mobile device in the state of MARYLAND I was in the hospital that date in MASSACHUSETTS which is where i live. I have been unable to get a response yes i changed my password HELP!PLEASE354

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james nasak
, UG
Dec 22, 2009 4:55 am EST

I recieved amassage claiming to be from yahoo asking me to update my email or else they will close my email then they asked for my password & and email, now i canot access my email, they send massages to my frends telling them that i am stranded in london and i need money and my lagage is locked in an hotel room.

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nitesh saroha
, IN
Dec 12, 2012 12:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

hi team,

i am unable to log in yahoo with my old email id that is niteshsaroha12@yahoo.com

please reset my password also enabled my id for the same.

please share the update asap also please recover my all old mails that was in my old mail id.

its my highly important mail id contains all my old hard work jobs mails so please help here who so ever receive this complaint

would appreciate a quick response .

regards
nitesh saroha
[protected]
alternate id: nitesh.saroha@avivaindia.com

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tammy wright
Fresno, US
Apr 28, 2011 4:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I recently was notified that several of my e-mail contacts rec'd odd messages from me that I did not send and the problem is continuing what is causing that? How do I stop this from happening again?

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Dnyaneshwari Kuche
, IN
May 09, 2010 1:56 am EDT

Dear Concer,
i had created an account id (soni0106@ymail.com) on mail.yahoo.com. my is not working due to some error (Host Name: p398.my.re1.yahoo.com
Yahoo! ID: soni0106@ymail.com
Error Type: (UDB:1)
Date/Time: Sat, 08 May 10 23:48:59 -0700)
that's why i m not able to retrieve my mail . I have complaint to yahoo.com but they are not giving me anytype of respons neither i got any help from them. so what can i do ? I have urgent mail in my inbox so please do needfull for this.

Dnyaneshwari Kuche

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Haters.
, CA
Dec 30, 2009 6:47 pm EST

LOL, no one should be sorry for you, you were just dumb. please get scammed more.

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beatnik1209
San Marcos, US
Mar 24, 2009 11:53 pm EDT

Yes, you have to read the fine print very closely. The $9.95 is just an introductory offer. My problem has been trying to put things onto my site: www.NotAboutSusanLeFevre.com, which is a nonprofit political parody site.

It is nearly impossible for me to post material using cut and paste. The other tools don't work and it may or may not accept my changes when I attempt to publish. All I'm putting up is text and graphics. It can take hours to make a simple change. It is easier if I don't use Internet Explorer - Firefox is better, but it is still difficult.

I have complained a few times and have never once received a reply from Yahoo. They simply don't care!