Complaint Rating:

Company information:
Minnesota
United States

Hello All

Today I tried to register a domain name through Yahoo and after I made the purchase I realized that they will be charging me $34.95 for every year after the initial period ends. I cancelled my purchase immediately. (Approximately 5 minutes after the purchase) If I buy a car, you can bring it back in 5 minutes but Yahoo does not reimburse the fee they charged for. This is not the issue of $10 but how they exploit people.

What kind of consumer right we have. Do we need to read 500 hundred pages of agreement terms for every purchase? Why can’t we trust a company with some common sense? I think the most important market differentiation strategy for the future will be TRUST… and companies like Yahoo will pay a price for their opportunistic implementations…

I think there is a reason why they do not perform and become a laggard behind Google.

Please share this experience with others for minimizing any other exploitation.

Sincerely;