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1.3 1516 Reviews

Yahoo! Complaints Summary

112 Resolved
1403 Unresolved
Our verdict: If considering services from Yahoo! with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yahoo! reviews & complaints 1516

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Newest Yahoo! reviews & complaints

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J
5:56 am EDT

Yahoo! article

https://www.yahoo.com/news/clintons-primetime-soap-opera-reaches-its-finale-090002058.html?.gg_forward=true

The article perpetuates stiff allegations rather than objective facts that clearly perpetuate the author's infallible opinionated trash. I don't see how this article is bipartisan at all. It's clearly Republican bias and I'm disappointed that yahoo would publish something written so poorly.

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11:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! my yahoo account has hacked by hacker

sir,
i have my business on yahoo account from many years, but now it has hacked by someone... yahoo account is [protected]@yahoo.com

i have business from USA.. but hacker came with the same name of company from whom i am doing business.

giving Bank Account with the same name..

I am in problem and unable to do business.. Kindly suggest me how to secure my yahoo mail account.
now i have change my yahoo account.. but my all business contacts are in my previous account.

my new account is [protected]@yahoo.com, kindly reply me at my new yahoo mail... otherwise hacker will be alert if you mail me my previous account

regards

Zaib systems
Aurangzaib
[protected]

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7:15 am EDT

Yahoo! yahoo "news"

I am very upset that the news is so biased toward Hillary Clinton. Why when an investigation is reopened do you search for reasons and quote people who discredit it. On top of that, any and everything you can report negative about the republican party you through out there like its important. So disappointed. Not looking to you for news anymore. We live in a time where the press is no longer trusted. I have a degree in Journalism, and ethic 101 was always be non biased. I am so disappointed that the mainstream reporters twist everything and create stories, to get traffic.

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Juli-a
, US
Nov 10, 2016 7:38 am EST
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Yahoo writer's personal views drive destructive content instead of providing well researched, pithy news articles that are beneficial to American. Yahoo, like multiple other media sources, antagonize and in sighting fear in their readers for profit. Yahoo has become the lowest form of journalism equivalent to a gossip column. Yahoo is no longer a credible news source.

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S
10:49 pm EDT

Yahoo! bias news alerts

I consistently get news notifications on a daily basis, which I haven't minded. But recently I have been receiving the most ridiculous news stories about the least little thing happening with trump that somebody makes up because they can't find anything truly substantial making him unfit to be my president! Yet not one news alert has been posted about the consistant daily factual news that comes out on hillary and the dnc! All the proof of the horrific corruption spewing from the clintons & their minions has been in black and white in emails and on video! But yahoo says nothing? I received another alert just now saying "trump hasn't spent the hundred million extra he said he would spend on campaigning before election day"! Wth?! He has already spent hundreds of millions of his own money on his campaign! Hillary hasn't spent a dime of her own money, she's getting it through all her back room corruption no one wants to talk about! How bout you send an alert out on that?!
I have been a customer for 14 years & I am now physically ill that you would join in the bias reporting and help in the corruption! I know you think we haven't noticed or that hillary has more supporters so its ok... But... Sorry to burst your hillary bubble but trump has more supporters than hillary, hands down! Wake up! Her corruption is coming to an end and you, along with all her other bought and paid for media, are going to look like complete fools when trump becomes the president and hillary's taking that perp walk! Then you'll be kissing trump's butt and acting like you didn't know hillary and the dnc was so corrupt! Do not send anymore of your fake stupid trump hate ads to me again!

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5:41 pm EDT

Yahoo! all liberal no balanced news coverage

I have advertised on your site for years but I have decided to not ever spent a penny on ads for yahoo over the biased coverage for the liberals. I have also started a drive through facebook for all conservatives to boycott your company. while small we will grow through grass roots and since your already in trouble I hope google eats you

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Juli-a
, US
Nov 10, 2016 8:01 am EST
Verified customer This comment was posted by a verified customer. Learn more

I agree with BuggyChris's complaint. In this election, Republicans proved they are tired of watching Democrats destroy national patriotism, morals and values of America by electing a pro-active, no nonsense Republican President into office. Yahoo limited their readership by targeting a specific demographic. Not a very smart decision for a large corporation to make. As a consumer of online news, Yahoo seems to encourage their writers to post destructive content. Yahoo, like multiple other media sources, antagonize and in sighting fear in their readers for profit. Yahoo has become the lowest form of journalism equivalent to a gossip column. Yahoo is no longer a credible news source.

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Dennis McAllister
, US
Oct 26, 2016 11:34 am EDT

Yahoo is primarily an extreme or far left sources, rarely conservative sources. It rarely prefers articles based on opinion instead of actual facts. During this election cycle many new liberal sites have been created just to be referenced by sites such as Yahoo, so that Yahoo can be "above the fray". Even when comments contain actual facts or data or links to to actual facts or data, Yahoo very carefully ignores these in later articles.

In spite of the immense amount of well documented information about widespread corruption in most of the departments the Obama administration and many parts of the Clinton campaign, Yahoo ignores this and concentrates references derogatory comments directed to Trump.

The proof is clear. Yahoo is an extremely leftist source that prefers the continuation of government corruption and destruction of the US to unfortunate comments by Republican sources.

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Dennis McAllister
, US
Oct 26, 2016 11:33 am EDT

Yahoo references primarily extreme or far left sources; rarely, conservative sources. It rarely prefers articles based on opinion instead of actual facts. During this election cycle many new liberal sites have been created just to be referenced by sites such as Yahoo, so that Yahoo can be "above the fray". Even when comments contain actual facts or data or links to to actual facts or data, Yahoo very carefully ignores these in later articles.

In spite of the immense amount of well documented information about widespread corruption in most of the departments the Obama administration and many parts of the Clinton campaign, Yahoo ignores this and concentrates references derogatory comments directed to Trump.

The proof is clear. Yahoo is an extremely leftist source that prefers the continuation of government corruption and destruction of the US to unfortunate comments by Republican sources.

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pippins
, US
Oct 20, 2016 8:37 pm EDT

You sad little man. I seriously doubt your "no more advertising" on Yahoo will harm them in the least.
IF you had a legitimate complaint Yahoo might answer your concerns but this childish whining about their so called bias is LAUGHABLE.

You have no common sense. Yahoo rarely writes their own political articles. 99% of them come from Reuters, AP, Washington Post, NY Times, etc. News medias from around the worlds are publishing articles about Trump's antics. Yahoo simply ads them to their site. And based on the popularity of the subject THATS what determines the more or less of these articles. So the MORE you click on the headlines and the MORE you comment it only perpetuates more stories.

Did you EVER stop and THINK just ONCE that if Trump wasn't constantly shooting his mouth off there might just be less to say about him? hmm?

ComplaintsBoard
S
3:44 pm EDT

Yahoo! business email

Delay in service x 2 months. Coordinated with customer service in 2015. They said they would provide a 30% discount during 2016 billing cycle. In 2016 coordinated with yahoo regarding said discount, which was not reflected in the invoice. Provided incident number from 2015. After 1.5 hrs on phone they denied ever offering said discount despite incident number reflecting told situation. Then notified yahoo that I will discontinue services. Checked billing information and made sure the payment would not be authorized. 2 weeks later the charged unauthorized payment. I in NO WAY authorized this payment via their online database. They simply had my billing information on file and charged at their whim! Called billing services and was on phone for 1 hr+. They refused to refund money of $34.95 and did not lay claim to any part of the series of unfortunate events. Once I shared that I will dispute charge with my bank and report to BBB they placed me on hold to talk to their supervisor and they never transferred me through to the supervisor. Stayed on hold additional .5 hrs and was told they will refund me. Wasn't sent a confirmation email of incident or refund. Was only provided an incident number. I hope they follow through with said refund...

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YONG SO
, US
Aug 14, 2018 6:39 pm EDT

Yahoo Email Aabaco Small Business
never buying this company webhosting and any email account
they never working right and something goes wrong and never refund money back
also this people English never understand !
they took my money but, never service right !
never ever buying this company any stuff !
this is fake from india !

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I
11:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! yahoo hijacking

Yahoo took over my google engine. I uninstalled everything google and yahoo and I switched to explorer and yahoo took over that as well. Selecting default or uninstall/reinstall did not work; their malware infiltrated my entire computer. Frustrated I sent a nasty email to yahoo headquarters and 2 days later my computer completely crashed. I have no way of replacing my lap top computer in my financial state.

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3:27 pm EDT

Yahoo! yahoo's idiocy

This :always" happens. I log-in to yahoo correctly then they are supposed to send a code They never do-and my telephone number has not changed. What for? Either you are paranoid or there is a $$$ incentive for you to. I most assuredly is not convenient nor is it necessary. I have been waiting now for an entire day but you [censored]s tell me I have asked for the code too many times and you have to wait 24 hours to do it again..

I feel like telling you what you are worth, but if you are Gringos, your head honcho will attempt to get me in trouble. Go ahead AXX holes

Send me my Fxxxing code.

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4:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! exchanging the picture

I can't just exchange my picture in my account on the Personal Info page on my Yahoo email page.
I could not find no information about this simple activity, no possibility to do it.
Also I was very unhappy that Yahoo has not any email contacts for asking a question. Everything that I've seen is not answer my question.

Say to me, how can I do what I want?

Natalia Ledger

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9:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! email password issue

Trying to log into my old email and don't know the password so I click on forgot password and it brings me to a new page that asks me security questions to verify my old phone number which is fine I did that filled in the blank of the missing digits problem is I don't have that phone anymore so I say that I need to try a different route and it takes me to a backup email which I'm locked out of as well now I can verify my name my information on my email account I get on the phone with customer support after a long. Of trying to get just my emails address out for him to understand he gives me this big spiel about how that he can tell somebody is hacked my account and for the small fee of starting at 99.99 he can get me back into my email what the heck is up with that so I have customer support on the phone and they say that they can help me get into my email but they got to charge me $100 like what the hell is that he saying I've been hacked by somebody out of this country out of the state and it's some sort of fear yes some protection on my email I don't know it just bothers me that he was able to get back into my email and I gave him all the information and he wouldn't help me unless I paid $

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2:56 pm EDT

Yahoo! I cannot type a simple email

I cannot type a simple email because your system pops up ads on the side bar. When they are revolving your email page will not allow me to type anything: it simply stops waiting for ad to display. This would be ok but your stupid ads rotate every 9 seconds or less. Every time the system will not let me type a simple email. Change it or i am moving to google! My email address is [protected]@bellsouth.Net they use your service. I will simply move my email to another service if nothing changed by 9/3/16. This is not a threat just a simple business decision.

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Cathy Moon
, US
Sep 21, 2016 4:01 pm EDT

This is not an indication of malware. It is Yahoo SPAM! I never had advertising on my Yahoo email until I moved from Internet Explorer to Google Chrome about two months ago. It is completely unbearable. I have high speed internet, but it now takes twice as long to review my email because it is so slow due to loading the ads. The screen freezes constantly. My Gmail account works fine and has no advertising. I tried going back to Internet Explorer, but it now has the advertising also and is just as slow. If I use my phone, there are no ads. Problem is I subscribe to newsletters and receive many long emails. I can't read all of that on my phone. I have used Yahoo for my email for probably 20 years. I am done. This is unbelievable frustrating! I would not reward one of the advertisers by clicking on any of the ads even if they were selling brand new cars for $100!

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L
2:48 pm EDT
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Yahoo! utterly disturbing and upsetting

Yahoo news- does anyone really need to tell you that posting a story about some sick and twisted psychopaths abusing and subsequently slitting a dogs throat on social is not a good idea? Not only is it utterly disturbing and upsetting, you are also giving the perpetrators exactly what they want- attention.

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paula gregg
, US
Aug 27, 2016 9:27 am EDT

My complaint is also regarding stories about torture to animals. People the think this is news have to be sick themselves. Perhaps you should have a separate category labeled 'Animal torture and abuse stories'. Only the depraved of mind would be interested in reading these 'stories. For you information there are published magazines that contain nothing but gore and videos that can be bought on the internet of animal torture. Yahoo is just one step behind.

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E
8:46 am EDT

Yahoo! biased media

Yahoo as most media have shown their anti Trump pro Hillary coverage of this 2016 presidential election. This sort of journalism would only be expected in the Soviet Union. I like many others are disappointed of this biased journalism, it is another encroachment of our foundation of American Freedom with such dictatorship coverage of an election. Some of your CEO's should get out out of the pockets of Corporate America and their political puppets in all branches of government and report on the unbiased truth and facts of both candidates. Let the American people make an informed decision based on unbiased, truthful reporting, which was the reason of the creation of journalism, for which many of its founders suffered extreme repercussions.

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9:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yahoo! email service

Ever since you introduced advertising on our email pages, my experience has gone to hell. You say, in that mealy-mouthed marketing babble that "your feedback is used to improve your Yahoo experience". No it's not! It's not used at all because I keep getting the same totally irrelevant ads slowing down and frustrating my "email experience", fo what?

So that Yahoo!, having forced this advertising upon us, can now charge us $5/month to remove it? That's just like the old Mafia protection racket which deservedly received prison terms. Yahoo! should get the same. The service has gone to hell cince Marissa Mayer took over - she's another Carlt Fiorina!

I want my old Yahoo! back. To hell with your lousy management.

Mike Walter

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11:15 am EDT
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Yahoo! news website

I get all my news from you. Lately, when I click on a news article, it opens up in another window, but then it's only one paragraph and then it makes me hit another tab that opens in another window. What's up with that? Why can't you just let me click the news article and read it in the new window, like it's always been done before? This is getting so frustrating that I might have to get my news elsewhere. I am on a limited data plan, so every window that opens costs me!

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12:53 pm EDT
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Yahoo! biased news coverage

Negative coverage of Trump. Your main news headlines are more left leaning regardless of what is making news at the time. Facebook got nailed for this sort of thing, I hope Yahoo is next. Considering G mail for my usage.

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Mike Bildstein
, US
Oct 21, 2016 7:25 am EDT

Your negative reporting on Trump is a disgrace !

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aydın agırtas
, US
Aug 14, 2016 2:37 am EDT

To Management Board of Yahoo Mail
I am strongly condem Yahoo news on its news and articles about Turkey.You can easily have the exact figures and probably understand only few of them informing and honest.Vast majority of them includes full of lies and “hate” messages.Any ideas or touhgts are ok but Freedom of speech which is higly precious for all the people on earth must not use as a tool on the hands of hate mongers.
Yahoo as a giant company can not be used as a base of hate mongers.If necessary steps is not taken we can be sure of its a management decision and switch to Gmail.

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KaryK
, US
Aug 09, 2016 2:14 pm EDT

I am so fed up with this Trump bashing while Hillary is given a free pass. Such hypocrisy and total lack of journalistic fairness. I switched to Google at home and am doing so at work.

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M
8:28 pm EDT

Yahoo! safe search

I was looking at man toilet icons and saw something gross! I turned on safesearch and guess what? There was the image again! 1 star quality!

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5:32 am EDT

Yahoo! hacking my email and removing all emails in my inbox

I have been a customer of yahoo company for several years. My email has been hacked in last month and a person sent some email by my name to my contacts and this issue created a lot of problems for me. I had conducted a lot of research and I finally found that it was related to my password. After that, I have decided to change me password several times and I bought a Kasper's Antiviral for protecting my passwords. However, today when I open my email, I found that all emails in my inbox has been removed and there is any email in my inbox. There were a lot of important emails in my inbox and it can create a lot of problems. I want to complain to Yahoo Company about this issue. Please let me know what should I do in this situation.

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ihateyahoobullyengine
, US
Sep 17, 2016 10:12 am EDT
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I didn't even use Yahoo, and their yahoo malware took over my Google. I couldn't get rid of it so I switched to explorer...yahoo took over that, so I sent a nasty e mail to their headquarters; 2 days later my lap top mysteriously crashed. Feel blessed you still have your computer...yahoo is like a gang or mafia; use their garbage or else.

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11:32 am EDT
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Yahoo! news

Posteverything

I'm jewish, and I want people to boycott israel

Every single day your main story is against israel... clearly you are as close to anti-semitism as it can be found in the news

Pablo nankin, md
[protected]@sbcglobal.net

The country must be held accountable for its human rights abuses.

by rebecca vilkomerson

June 24 at 9:34 am
Rebecca vilkomerson is the executive director of jewish voice for peace.

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9:05 pm EDT
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Yahoo! yahoo 7 australia

More and more of the main page is used for advertising. Looks to be about 60% of the page I see is advertisements. Also clicking links to a story about a Russian prisoner escaping out of the food hatch ( WATCH: 'Robber' squeezes through tiny food hatch)

takes me to a story about the movie "Finding Dory" ? WTF

https://au.be.yahoo.com/entertainment/celebrity/a/31847969/fiding-dory-star-ty-burrells-touching-childhood-memory/#page1

Its just ridiculous the amount of crap we have to wade through on this so called news site. I have had a Yahoo email address for must be 18 years, if it wasn't for that I would never visit the site, utter crap - so disappointed.

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Yahoo! In-depth Review

Website Design and User Experience: Yahoo! has a clean and user-friendly website design that makes navigation a breeze. The layout is intuitive, and the interface is visually appealing. The search bar is prominently placed, making it easy to find what you're looking for. Overall, the user experience is smooth and enjoyable.

Range of Services and Features: Yahoo! offers a wide range of services and features that cater to various needs. From email and communication services to news and content, Yahoo! has it all. Additionally, they provide services like finance, sports, weather, and more, ensuring that users have access to a diverse range of information and entertainment.

Search Engine and Directory: Yahoo!'s search engine is reliable and provides accurate results. The search algorithm is efficient, delivering relevant information quickly. The directory feature allows users to browse through various categories, making it easier to find specific content. Overall, Yahoo!'s search engine and directory are effective tools for finding information online.

Email and Communication Services: Yahoo! offers a robust email platform that is easy to use and provides ample storage space. The interface is user-friendly, and features like spam filters and organization tools enhance the overall experience. Additionally, Yahoo! provides communication services like instant messaging and video calls, making it a convenient platform for staying connected.

News and Content Quality: Yahoo! delivers high-quality news and content from reputable sources. The articles are well-written, informative, and cover a wide range of topics. The content is regularly updated, ensuring that users stay informed about the latest news and trends. Yahoo! also offers personalized content recommendations based on user preferences, enhancing the overall content quality.

Advertising and Monetization: Yahoo! incorporates advertising in a non-intrusive manner, ensuring a seamless browsing experience. The ads are relevant and do not disrupt the user's interaction with the website. Additionally, Yahoo! offers various monetization options for content creators, allowing them to earn revenue from their work.

Security and Privacy Measures: Yahoo! prioritizes the security and privacy of its users. They employ robust security measures to protect user data and ensure a safe browsing experience. Yahoo! also provides options for users to manage their privacy settings, giving them control over their personal information.

Customer Support and Assistance: Yahoo! offers reliable customer support and assistance. They provide a comprehensive help center with FAQs and tutorials to address common issues. Additionally, users can contact customer support through email or live chat for personalized assistance. The support team is responsive and knowledgeable, ensuring that users receive prompt help when needed.

Mobile App Functionality: Yahoo!'s mobile app is well-designed and offers a seamless browsing experience on smartphones and tablets. The app provides all the essential features and services available on the website, ensuring that users can access Yahoo! on the go. The interface is intuitive, and the app's performance is smooth and reliable.

Overall Reliability and Performance: Yahoo! is a reliable platform that delivers consistent performance. The website rarely experiences downtime, ensuring that users can access their desired services without interruptions. The overall performance is fast and responsive, providing a seamless browsing experience.

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