Complaint Rating:

Company information:
Xoom Corp.
301 Brannan St Fl 5
San Francisco, California
United States
xoom.com

Complaint against:

Xoom Corporation

301 Brannan St Fl 5

San Francisco CA 94107-1849

Complaint Description:

Reference transfer number: X031183585340213 I have been waiting over 15 business days for a deposit to take place from my account in the USA to my fiance's account in the Philippines. As a result of the unexplained and unreasonable delays, I have lost an apartment that was reserved under my fiance's name who is the recipient of the transfer. Additionally, for some unexplained reason, my transfer now shows a canceled status and has since gone through two iterations whereby it reports that the money will be transferred back into my account. The fact is that over $1000 USD has been removed from my account and no money has shown up at either my fiance's account or my account.