Complaint Rating:

Company information:
Xbox360
United States
Phone: 0273060241

I am disgusted in the service you receive from calling Xbox360 Call center. 0508555592. I have had to get my Xbox360 repaired twice. I spend at least 30 mins on the phone just to verify my name, address and phone number. I know who I am! Why do they need to ask me if its me? Unnecessary waste of time! So a ten minute phone call takes 45 mins. And they spend all that time relaying information back to you, continuous repeating themselves all the time. More time! They kept going round in circles when you've got a complaint. This is an Xbox360 experience, alright!! Moral of the story! Do not buy an Xbox360!!! It gives you more breakdowns and having to deal with idiot customer service operators, than its worth! I'd rather pay my kids $1000 to drive me up the wall, and i have 5, hence why I bought the Xbox360 in the first place!