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xanadoo, Lubbock, Texas Complaints & Reviews - Limited connection

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xanadoo

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Limited connection

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Xanadoo
Lubbock, Texas
United States
I have had xanadoo internet for about four months. It has been extremely slow and I am paying for the fastest speed of Internet they offer. The last few weeks they have not been providing me with Internet service after 1am. I am a student and I do alot of my research during these hours. I called about it and the customer service rep assured me that it would return to normal the next day. He said it was temporarily down for service??!!I am still experiencing the same problem and I am really angry! Yeah!! Real temporary !!!The customer service is horrible!!! If I am going to pay for it then I should be able to use it!!!
Complaint comments Comments Complaint country United States Complaint category Internet Services
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